MAPP: Identifying
Strategic Issues
Erinn Green, MA
green@srhassociates.com
Steven R. Howe and Associates
www.srhassociates.com
Background
 One

day retreat
Did two MAPP stages--Identify strategic
issues and formulate goals and strategies
 External
 Outside
location, lunch provided
facilitation team—2 facilitators and
3 health department planning staff
Participants
 32


participants / 89 invited
Invitations went out 2 months prior
Signed by chair of Board of Health and chair
of Community Health Committee
 Groups



Represented:
Community Health Committee
MAPP Assessment subcommittees
Northern Kentucky Board of Health
Method
 Small
group work at assigned tables
 Started
with list of issues developed by
community health committee
 Lead
group through nine-step process
Method

9 steps:









Brainstorming
Combining in small group
Discussion of each item
Prioritization in small groups
Reporting out
Information gathering
Combining in large group
Ordering issues
Evaluation
Results
 Tables
identified 32 issues
 Ended
up with top 5 priority issues
 Let
people fold in related issues not
endorsed as highest priority in next stage
Five Priority Issues
Issue #1:
How do we recognize and meet the needs
of our diverse population and ensure
access to the health care system? This
includes the following populations: aging,
minorities, imprisoned, homeless,
uninsured, working poor, special needs,
gay and lesbian and vulnerable.
Five Priority Issues
Issue #2:
How do we gather, analyze, use and share
data for program planning, evaluation and
resource allocation?
Issue #3:
How do we ensure the quality of the public
health system?
Five Priority Issues
Issue #4:
How do we impact fragmented healthcare
services to provide more seamless,
integrated comprehensive care?
Issue #5:
How do we leverage our educational
opportunities to disseminate health
knowledge, skills and dispositions
(attitudes)?
Sharing the Results
 Well
publicized results
 Distributed
transcript to all participants and
invitees
 Information


included in:
Public Health Improvement Plan
Annual Report of Northern Kentucky Public
Health
Involving a consultant

Clear RFP process

Open relationship with planning staff

Consultants familiar with strategic planning

Anecdotal information from planning staff

NACCHO MAPP materials—web and
publications

Excellent record keeping from prior stages
Challenges
 Getting
people there for an all-day event
 Moving
people through an unfamiliar
process
 Getting
people to let personal priorities go
and focus on the group endorsed issues
Learnings
 People
like being able to talk through
these issues with others
 Able
to get concentrated, specific work
done with one day retreat
 Outside
facilitator can be “bad guy” to
move process along
 Need
day
to keep people moving throughout
Additional resources
 Our
final MAPP planning report:
http://www.srhassociates.com/reports/nkidhd_mapp.pdf
 Contact




information:
Steven R. Howe and Associates
513.253.8719
green@srhassociates.com
www.srhassociates.com