CCA 1.9.1 with SBCS 1.4
April 16, 2009
Steve DiStefano, SE
Cisco Small Business Sales
US Field Channel
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CCA 1.9.1 with SBCS 1.4
 When we discuss Smart Business Communication System 1.4, this includes the UC500 which has a ‘bundle’ of SW you are entitled to download with a SmartNet contract.
– UC500 Software Pack UC520-7.0.2.zip
•CME Release: 7.0 ( renumbered from 4.3
)
•CUE Release: 3.2.1
•IOS Release: 12.4(20)T2
•Phone Loads and System Files
•Default Configuration Files
 CCA 1.9.1 (free) is downloaded separately and manages the SBCS
Product Suite ( www.cisco.com/go/configassist )
–There is also a CME GUI at http://10.1.10.1
–There is also OOB CLI (follow the CCA OOB Guide)
• http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assis tant/version1_9/out_of_band_reference/cca_oob_config_guidelines.pdf
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CCA 1.9 Capabilities
 Basic Networking
– Reboot phone from Topology (was in CCA 1.8, but not well known)
 Key System Deployment
–BLF on all buttons except 1 st
–Line Monitor on all buttons except 1 st
 Device Support
–7915 & 7916 side cars, SPA525G Wireless, 7937 Conf.
 Dial Plan (PBX Deployment)
– Default Dialplan for U.S.
– Failover: SIP Trunk to PSTN… PSTN to SIP Trunk
– Multiple Access Codes for same digit string
• Telephony  Voice  Dialplan  Configure OG Numbers
– Configurable Digit Collection Timeout
• Telephony  Voice  Dialplan (2-120s; Default = 5)
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CCA 1.9 Capabilities
 Voice System PBX Features
– Night Service schedule, Bell(s), forward to # and ‘toggle’ code
• Telephony  Voice  Voice Features
• Telephony  Schedules
– Call Blast (Parallel) Hunt Groups
• Telephony  Voice  Voice Features
– System Speed dial number Configuration (Local Speed Dial)
• Configure  Telephony  System Speed Dial *** read note
– Dial from phone: Directories  Local Speed Dial
Personal Speed Dial still Available to Phones
» Configure under Services; Dial under Directories
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CCA 1.9 Capabilities
 Voice System PBX Features
– Intercom Buttons (now multiple) for IP phones are now configured from the Button Type menu on the More Options window
• Configure  Telephony  Voice  Users  More
– Hunt group members selected from a list of users ( instead of going to the Users tab)
• Configure  Telephony  Voice  Voice Features
– Caller ID: Per Call Block Code (Telephone-service) is now configured on the Dial Plan tab
• Configure  Telephony  Voice  Dialplan
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CCA 1.9 Capabilities
 Applications Control
– Call Recording (LIVE record)
• Applications  Applications Control  Live Record
– Builds the ephone-dn for live record extension and CUE mailbox and beep intervals. Use Confr to invoke
» If you want soft key add telephony-service, ephonetemplate, and assign to desired phones with OOB CLI.
– Cisco Unified Messaging (IMAP) enable/disable
• Applications  Applications Control
– Video Telephony enable/disable
• Applications  Applications Control
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CCA 1.9 Capabilities
 Additional ‘Designated’ SIP Trunk Service Providers
– Configure

Telephony

Voice

SIP Trunk
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CCA 1.9 Capabilities
 UC500 Administration
– Auto Disk Cleanup Option
•
Maintenance  Software Upgrade  Upgrade Settings
–
Uses your PC as TFTP/FTP server for storage
– Will reformat known files into directories, so save custom files
–
Option for enabling post view of voice CLI commands applied to UC500
• System  Preferences  Advanced
 Drag and Drop
– TFTP is used for:
• .AU, .WAV, .BIN and .TAR (only for CP-500 language files)
• IOS Image and copying the Phoneload and Support-Files tar files.
• CUCME language files (localization)
• factory default configuration
• system speedial.xml file
– FTP is used for
• CUE upgrade
• CUE language files (localization)
• backup/restore of CUE config and data files.
• AA script & prompt uploading.
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CCA 1.9.1 Capabilities
 Auto Attendant (new separate Tab)
– Support for 3 Auto Attendants (Standard)
– Support for 1 AA with three sub menus (Multiple)
• Separate menus and prompts for open and closed business hours
• Submenus
• Prompt and script management
• Prompt recording from PC Mic or Designated Phones
 Options for adjusting gain for external Music on Hold
(MOH) port on the UC500 and enabling MoH for internal calls
– Configure  Voice  Voice Features
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CCA 1.9 Capabilities
 WLAN Deployment Support
–Wireless Voice Setup Wizard (Security and QoS)
•AP521, UC500W, SPA525G
–The WLAN (SSIDs) window now includes a section for configuring channel and power level settings for autonomous access points
 SR520 Features Support
–URL Filtering
–Intrusion Prevention System
– Troubleshooting log generation for the Cisco SR500 Secure Router
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