Climbing The Accessible
Tourism Ladder
Australia For All Alliance Inc.
Accessible Tourism – Is it still on the Bottom Rung?
Presented by
Sheila King
Australia For All Alliance Inc – Accessing The World
Rungs to be Confronted when Climbing The Accessible Tourism Ladder
2010 Australia Adopts the UN Convention
2009 UN Convention on the Rights of people
With Disabilities
2009 Scandic Hotels adopts accessibility policy
2009 USA Federal Register - Airports
2008 European Regulation C1107 - Airports
2006 Hotels & Motels Voluntary Code of
Practice – Equip. for Hearing Impaired
2006 Holiday Survey
2002 Disability Standards for Accessible Public
Transport
1992 AS1428 set of Standards
1992 Disability Discrimination Act
1977 Adoption of 1st
Building Code of
Australia
2
Climbing The Accessible Tourism Ladder
This presentation will endeavour to answer the
following questions:
Has accessible tourism caught up with the 21st Century?
Do tourism providers adhere to their legislative responsibilities?
Is accessible tourism an investment that pays?
Have any tourism providers reached the top of the ladder ?
3
The Disability Discrimination Act in relation to
Accessible Tourism
1992 Disability Discrimination Act
1977 Adoption of 1st Building
Code of Australia
4
The Disability Discrimination Act And its relation to
Accessible Tourism
OBJECT:
To eliminate discrimination against persons with disabilities in the areas of:
Work, accommodation, access to premises, clubs and sport
The provision of goods, facilities, and services.
To promote recognition and acceptance within the community
of the principle that persons with disabilities have the same
fundamental rights as the rest of the community.
5
The Disability Discrimination Act – 2002
It is estimated that 3 in 10 of today's 20-year-olds will suffer a
disability before reaching the age of 67 years
Controls and operating mechanism shall be operable with one hand….
.
Can’t see!
Can’t reach!
Can’t dial!
This includes ATM’s and Public Telephones
The comfortable zone of common reach to objects, suitable for
wheelchair users, is: 1200mm from the floor and 300/400mm wide
for outstretched arms.
The National Australia Bank 1st
Australian ATM to reach the top rung!
6
The Disability Discrimination Act And
its relation to Accessible Tourism
Access To Premises
It is unlawful for a person to discriminate against
another person:
By refusing to allow the other person access to,
or the use of, any premises that the public or a
section of the public is entitled or allowed to use
(whether for payment or not).
7
The Building Code of Australia in relation to
Accessible Tourism
1992 AS 1428 set of Standards
1992 Disability Discrimination Act
1977 Adoption of 1st
Building Code of Australia
OBJECT:
To provide members of the building industry with the minimum
design requirements to enable access for people with disabilities
8
Access To Premises
RAMPS: The maximum gradient of a ramp exceeding 1520mm in length shall be
1:14 and they shall be provided with landings at the top and bottom of the ramp.
When it’s wrong pushing is hard work
So is pulling!!!!
It might be flat but this muddy landing would
be impossible to negotiate with a mobility aid!
9
Climbing The Accessible Tourism Ladder
Accessible Paths Of Travel
“A continuous accessible path of
travel shall not include any
impediment!”
10
Climbing The Accessible Tourism Ladder
Sanitary fixtures and fittings
Grabrails should be horizontal to the ground with an upward rail at 30 to 45 degrees on
the adjacent wall to the toilet pan and shall be fixed so that there is no obstruction to
the passage of the hand along the top 270 degrees of the rail.
but like this….!
Not like this!
Nor this…..
NOTE: The lack of, or wrongly configured grabrails in “accessible
accommodation” or leisure venues is the reason why most tourism providers fail
11
to climb the ladder!
Building Code Of Australia – 2011
Accommodation for unrelated persons – Schedule of accessible room requirements:
When there are:
1 to 10 units - 1 accessible unit . This schedule increases by steps to:101 to 200 units - 5 accessible units + 1 additional unit for every 25 units in excess of 100 – up to:
500 units -19 accessible units +1 additional unit for every 50 units in excess of 500
The trigger for requiring upgrading of access is:
New work carried out which would change or expand the nature or value of an asset, such as
refurbishments, alterations or additions.
Refurbishment in 2004 of this 21 room motel which
had 2 accessible rooms included all rooms being
gutted and stripped to the bare walls and the whole
building being re-plumbed re-wired and re-roofed. The
restaurant and reception areas were re-modelled.
Result: NO accessible rooms available as a
result of this major refurbishment.
It was, and still is, unlawful.
Refurbishment in 2003 of this 25 room motel, which at
that time had 5 accessible rooms included the
restaurant being demolished and replaced with 3 new
units. All rooms were stripped down to bare walls and
re-built.
Result: NO accessible rooms available as a
result of this major refurbishment
It was, and still is, unlawful
12
Disability Standards For Accessible Public Transport
In relation to: Accessible Tourism
Survey set of
2002 Disability Standards For Accessible
Public Transport
1992 DDA
1977 Adoption of 1st
1992 AS 1428 set of Standards
1992 Disability Discrimination Act
Building Code of
Australia
13
Disability Standards For Accessible Public Transport - 2002
In relation to: Accessible Tourism
OBJECT:
To enable public transport operators and providers to remove discrimination
from Public Transport Services:
The following new conveyances & Infrastructure brought into service after October
2002, MUST be accessible to people with disabilities.
Infrastructure
Premises
Trains
Ferries
Light Rail
Buses
Trams
Coaches
Accessible Taxis
Aircraft (with more than 30 seats)
*Schedule for compliance
with the DSAPT towards full
accessibility:
25% by 31st December 2007
55% by 31st December 2012
80% by 31st December 2017
100% by 31st December 2022
*Compliance required for hearing impairment on all
conveyances with public address systems was 100% by
31/12/07
Passengers with mobility aids must be able to enter and exit a conveyance
and position their aids in the allocated space.
14
Accessible Tourism – (Aircraft)
Disability Standards For Accessible Public Transport - 2002
Boarding
“A manual or power assisted boarding device must be available at any
accessible entrance to a conveyance, and must be deployed if a passenger
requests its use”.
This 86 year old lady had
to be dragged up the
steps to the aeroplane
because she was refused
the use of a boarding
device by the airline.
.
Conclusion: The airline remains on the bottom
rung of the accessible tourism ladder
Accessible Tourism (Coaches buses etc)
Disability Standards For Accessible Public Transport - 2002
As with aircraft – and in line with the schedule for compliance - road conveyances
must be accessible to people with mobility aids and therefore…..
A manual or power assisted boarding device must be available at any accessible
entrance to a conveyance
Prior to the DSAPT people with
mobility aids were unable to access
coaches and buses!
By December 2007 – 25% of any fleet of
vehicles was required to have a boarding
device – Very few coach companies have
complied with this requirement as at June
16
2011!
Climbing The Accessible Tourism Ladder
2006 Holiday Survey
2002 Disability Standards For Accessible
Public Transport
1992 AS 1428 Standards
1992 Disability Discrimination Act
1977 Adoption of
1st
Building Code of
Australia
17
Accessible Tourism – Who says it is failing them?
Tourists with a Mobility
Impairment say it is
failing them because:
Tourists with a Vision
Impairment say it is
failing them because:
Accessible accommodation
is very difficult to find
There is a lack of Braille
signage in accommodation
facilities & leisure venues
Accommodation is often
not accessible when
advertised that it is and the
International symbol for
access is clearly displayed
There is a lack of
accessible transport at
holiday destinations
T Australia’s budget
airline’s two wheelchair
policy for carrying mobility
aids is discriminatory
Brochures/timetables etc
are very rarely available in
alternative formats
There are no Braille
instructions in aircraft
toilets
There are few audio visual
systems in museums etc
Tourists with a Hearing
Impairment say it is failing
them because:
There is no visual audio
relaying information to
exit, for example, airports
because of fire etc.
Few counter hearing
loops in accommodation
facilities
Very little captioning on
TV screens in hotels/
motels
There are very few menus
in Braille or Large Print
A lack of visual alarm
systems in hotels/motels
for emergency egress
Tactile Ground Surface
Indicators are often
wrongly placed
Hotels with audio
information screens –
without captioning
18
Climbing the Accessible Tourism Ladder
2006 Hotels & Motels Voluntary Code of
Practice – Equip for Hearing Impaired
2006 Holiday Survey
2002 DSAPT Standards For Accessible Public
Transport
1992 AS 1428 set of Standards
1992 Disability Discrimination Act
1977 Adoption of 1st
Building Code of
Australia
19
Climbing The Accessible Tourism Ladder
The Australian Hotel & Motel Accommodation Association’s Voluntary Code Of Practice
For the Provision of Facilities For the Deaf and Hearing Impaired, issued in 2006 required
that all hotels, motels and serviced apartments who are members of the HMAA would
provide hearing facilities and special services to guests as follows:
For all facilities with 50 or more rooms one piece of the following items will be available
without notice at the time of check in. For all properties with 100 rooms or more two sets of
equipment to be available without notice
A portable non-audible door alarm to ensure appropriate means are in place to ensure that
all deaf and hearing impaired guests will be alerted to any danger
Provide a telephone with built-in clip on amplifier, telecoil coupler and flashing light alert
Provide a television capable of accessing free to air captioning – where pay TV access is
provided ensure that captioning can be accessed
Provide a text telephone or access to email
This voluntary code has been largely ignored by the tourism providers to which it
applies. It is clear that this voluntary Code of Practice requires to be made
MANDATORY to ensure that people with hearing impairments can be certain that
hotels and motels are catering to their individual needs.
20
Climbing the Accessible Tourism Ladder
2008 European Regulation C1107 – Airports
2006 Holiday Survey
2002 Disability Standards For Accessible
Public Transport.
1992 AS1428 set of Standards
1992 Disability Discrimination Act
1977 Adoption of 1st
Building Code of
Australia
Climbing the Accessible Tourism Ladder
Air Travel
July 2008 European Regulation C1107 Mandated that:
“The managing body of an airport shall be responsible for ensuring the provision
of assistance required without additional charge to disabled persons and
persons with reduced mobility”.
WHAT HAS CHANGED: Responsibility for assistance at airports has been
taken out of the hands of the individual airlines, and given to the Airport
Management authority, with severe penalties for infringements of the Regulation.
The relative Civil Aviation Authority in each European country now has ultimate
responsibility for this regulation.
This is in stark contrast to the Australian Domestic Airlines which have a selfserving two-wheelchair policy ie They will only take 2 wheelchairs on any one
flight.
22
Climbing the Accessible Tourism Ladder
2008 European Regulation C1107 – Airports
2006 Holiday Survey
2002 Disability Standards For Accessible
Public Transport.
1992 AS1428 set of Standards
1992 Disability Discrimination Act
1977 Adoption of 1st
Building Code of
Australia
Climbing the Accessible Tourism Ladder
Air Travel
May 2009 The USA ‘s Department of Transport’s
Federal Register stated:
•
“For an airline to say “As a person with a disability, we will deny you transportation on
this flight solely because a number of other persons with disabilities are on the flight” is
intrinsically discriminatory”.
•
In defence of the Occupational Health & Safety argument used by the Australian
Domestic Airlines for their two wheelchair policy, the USA Federal Register
states:
•
“During the 17 years of the prohibition on the limit of the number of wheelchairs that can
be carried on a flight, there have been no instances of safety problems resulting from
this limit on the number of wheelchairs which can be carried”.
Unlike in Australia, people with disabilities in many parts of the world do not
have to go to Court to fight to have the right to have their mobility aids
accompany them on their flights.
24
Climbing the Accessible Tourism Ladder
2009 Scandic Hotels adopts accessible room policy -
2009 USA Federal Register - Airports
2008 European Regulation C1107 - Airports
2006 Hotels & Motels Voluntary Code Of
Practice – Equip. for Hearing Impaired
2006 Holiday Survey
2002 Disability Standards For Accessible
Public Transport.
1992 AS1428 set of Standards
1977 Adoption of 1st
Building Code
of Australia
1992 Disability Discrimination Act
Climbing the Accessible Tourism Ladder
SCANDIC HOTELS’–Accessibility Policy
The Scandic Hotels’ Accessibility Policy requires all staff to understand what life
is like for a guest with a disability. Therefore:• All staff are required to have knowledge and insight into how they can facilitate and assist.
• All staff are trained in accessibility, which includes working in a wheelchair for a period of time.
• Scandic Hotels understand that the requirements for worry-free travel vary, depending on whether
guests are wheelchair-bound, have allergies or are vision or hearing impaired
• The Scandic Hotels Accessibility Policy encompasses all facilities offered in, or by, the hotel, and is an
integral consideration for all products and services at the hotel.
• Scandic Hotels prioritise accessibility in all new buildings and refurbishments, as well as technical
solutions and practical matters
• The Scandic Accessibility Policy confirms that interest and commitment is as important as ensuring
26
everyone is enjoying their stay.
Climbing the Accessible Tourism Ladder
2010 Australia Adopts the UN Convention
2010 UN Convention on the Rights Of People
with Disabilities passed
2009 Scandic Hotels adopts access policy for all hotels
2009 USA Federal Register - Airports
2008 European Regulation C1107 - Airports
2006 Hotels & Motels Voluntary Code Of
Practice – Equip. for Hearing Impaired
2006 Holiday Survey
2002 Disability Standards For Accessible
Public Transport
1992 AS1428 set of Standards
1977 Adoption of 1st
Building Code of
Australia
1992 Disability Discrimination Act
United National Convention on the Rights of
Persons With Disabilities: Article 9 – Accessibility
(as it relates to Accessible Tourism)
It sets out that all parties shall take appropriate measures to:
Enable persons with disabilities to live independently and participate fully in all aspects of life.
measures, shall include the identification and elimination of obstacles and barriers to accessibility;
These
Ensure that private entities that offer facilities and services which are open or provided to the public take into account
all aspects of accessibility for persons with disabilities;
Develop, promulgate and monitor the implementation of minimum standards and guidelines for the
accessibility of facilities and services open or provided to the public
;
Provide training for stakeholders on accessibility issues facing persons with disabilities;
Provide in buildings and other facilities open to the public, signage in Braille and in easy to read and
understandable formats
Provide forms of live assistance and intermediaries, including guides, readers and professional sign language
interpreters, to facilitate accessibility to buildings and other facilities open to the public
Promote other appropriate forms of assistance and support to persons with disabilities to ensure their access
to information
Promote access for persons with disabilities to new information and communications technologies and systems,
including the Internet
Promote the design, development, production and distribution of accessible information and communication
technologies and systems at an early stage, so that these technologies and systems become accessible at
minimum cost.
28
Australia For All Alliance Inc.
Climbing the Accessible
Tourism Ladder
So what are the answers to the questions posed earlier:
1st question - has Accessible Tourism caught up with the 21st Century?
Answer: I think it is trying to, but not nearly quick enough
2nd question - Do tourism providers adhere to their legislative responsibilities?
Answer: A small number do – but the majority appear to ignore them.
3rd question - Is accessible tourism an investment that pays?
For an answer to this question we must look at the latest Australian
figures available …..
29
Accessibility - Is it a Paying Market?
In Australia the latest figures available estimate that tourists with a
disability:
• Spent between $8,000 million and $12,000 million on their leisure activities
• Contributed between $3,000 million and $4,000 million to total tourism gross value
added, which equates to between 12% to 16% of total gross value added.
• Contributed between $4,000 million and $6,000 million to gross domestic product
which equates to between 11% to 16% of total gross domestic product.
• Sustained 77,500 direct jobs in the tourism industry – which equates to 17.3% of
direct tourism employment.
D’arcy et all
UNITED STATES OF AMERICA
It is estimated that people with disabilities contribute $US127 billion to the USA economy
each year, with $US13 billion spent on travel
EUROPE
The 260 million registered disabled persons in the EU generated incomes in excess of
166 billion Euro in 2008 – a market not to be ignored.
30
Australia For All Alliance Inc
Climbing the Accessible
Tourism Ladder
Answer to the 3rd question – Is accessible tourism an investment that pays?
It can it be accurately shown that accessible tourism is an investment that
pays? The latest figures available tell us it did - and it is abundantly clear
that it continues to do so.
and finally….
4th question - Have any tourism providers climbed to the top of the ladder?
Answer: Yes they have – and here are a few examples of how they did it.
31
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Unique Venue:
Avila Castle, Spain
A visit to the mediaeval city of Avila must
begi`n with a visit to THE WALLS, the best
example of Romanesque military architecture
in Spain and a unique model of mediaeval
European architecture. ÁVILA was declared a
World Heritage site in 1985 and since 2005 has
been included in the network of Spanish
Judaism sites. Avila’s cultural heritage is a
reflection of its history, its architecture, its
people and landscape. People with disabilities
are able to access the Walls of Avila via ramps
or a lift.
32
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Accommodation: Eco-Lodge - Gambia, West Africa
This eco-lodge in the Gambia
has been designed to mimic
a traditional African village.
There are 9 large African huts
which are accessible for
people confined to wheelchairs. All facilities are on the
ground floor level, with ramps
and facilities catering for
tourists with special needs.
33
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Self Cruising: Waypoint Charters – The S/V LORD NELSON
The
S/V LORD NELSON promotes
integration between able-bodied and
physically disabled adults through the
medium of tall ship sailing. Able bodied
and physically disabled people participate
on as near equal terms as possible. There
are no passengers; everyone works to the
best of his or her ability.
The LORD
NELSON has taken 22,908 people to sea.
Of these, 8,970 people were physically
handicapped and of these 3,509 were
wheelchair users. The disabilities of other
crew members included: Cerebral Palsy,
Multiple Sclerosis, Spina Bifida, Paraplegia
and many more...
34
Tourism Providers Who Have Reached The
Top Rungof the Ladder
Accommodation: Turkey – Panorama Park Hotel
This hotel has 26 fully accessible rooms.
The location of the hotel was purposely
assessed and selected for ease of
mobility in the surrounding environment.
The owners say they understand the
need for equality and freedom of
movement, so that tourists can relax and
enjoy their stay without the need to
worry about “Can I or can’t I. Each of the
rooms has been carefully crafted to
ensure space and comfort.
35
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Accommodation Spain: IN/OUT Hostel & Restaurant
In/out is the first European tourist complex
which is 90% staffed by people with intellectual
disabilities. The InOut hostel is located in a
suburb of Barcelona on 27 acres given to it by
the local council. The hostel was created and
developed following the concept of tourism for
everyone, and for this reason, everywhere and
everything is available for all people with
disabilities. InOut is an exclusive and privileged
hostel because it is located in Barcelona’s natural
parkland.
The sign over the entrance reads:
“Enter with an open heart, and you will leave
with a smile – impossible to erase”
36
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Unique Venue: Skyrail Cairns, QLD
Skyrail's Terminal is located just
15 minutes drive from Cairns. The
cable cars are wheelchair
accessible via portable
ramps. There are two
mid-stations, Red Peak and
Barron Falls, which are both
accessible to tourists in
wheelchairs.
37
Tourism Providers Who Have Reached The
Top Rung of the Ladder
Unique Venue: Cheetah Outreach
Cheetah Outreach is an education and
community-based programme created to raise
awareness of the plight of the cheetah and to
campaign for its survival. Cheetah Outreach
works to promote the cause of the cheetah by
introducing captive-born, hand-reared cheetahs
as ambassadors. Shadow and the five other
captive cheetahs housed at Cheetah Outreach
are used the ambassadors of their species For
tourists with mobility aids there are ramps to
the visitors’ centre. Tourists in wheelchairs are
able to meet habituated cheetah.
38
Tourism Providers Who Have Reached The
Top Rung of the Ladder
PACKAGED TOURS: South Africa and Vietnam
Epic Enabled is an "Overland" company that is
committed to opening up Africa to travellers with
disabilities through interactive participation tours. All
tours are wheelchair accessible. Where else can you
touch a wild cheetah, wheel with lion cubs, listen to
the heart beat of Africa, and ride the cable car up
spectacular Table Mountain in your wheelchair?
Smile Tours specifically cater for people with
hearing impairments. Smile tours visit different
countries with different themes.
They focus on
offering travellers opportunities to feel, hear, smell
and taste, whilst seeing typical aspects of daily life
and the traditions of each place in each country they
visit. These visits include significant religious and
historical sites as well as museums
39
TOURISM PROVIDERS who have reached the
top rung of the ladder
Packaged Tours - Cyprus
If you wish to swim in the blue
Mediterranean, a boat trip on the Fontana
Amaroza is for you. The boat is equipped
with a hoist for wheelchair users who feel
brave enough to take a dip in the sea.
There is a ramp for both manual and electric
wheelchairs onto the boat. You can also
leave your wheelchair while you para-sail,
scuba dive or swim in the sea. Explore
Cyprus in their on site-adapted taxi.
40
TOURISM PROVIDERS who have
reached the top rung of the ladder
Waterfalls in Brazil
The Iguazu Falls are the waterfalls of the Iguazu River located on the border of Brazil
and Argentina. The first European to find the falls was the Spanish Conquistador Alvar
Nunez Cabeza de Vaca in 1541. The falls are 269 ft high and divide the river into the
upper and lower Iguazu.
The upper circuits are accessible to tourists in
wheelchairs. On the Brazilian side there is a long wheelchair accessible path along the
canyon with an extension to the lower base of the Devil's Throat. Access to the
Argentine side is facilitated by the wheelchair accessible Rainforest Ecological Train,
which connects to various walkways
41
TOURISM PROVIDERS who have
reached the top rung of the ladder
SCANDIC ASKER HOTEL - NORWAY
Situated in Asker, this hotel is in the same
region as the Viking Ship Museum, Fram
Museum, and Vigeland Museum. Other
regional attractions also include Frogner
Park and Royal Palace. The Scandic
Asker has 167 rooms, of which 30 are
accessible to tourists with mobility aids.
For tourists with allergies, if required, the
hotel has special hypo-allergenic rooms.
Non- allergenic garnish is used on the
buffet breakfast. Gluten- and lactose-free
bread is available on request. For tourists
with a hearing impairment the hotel has
hearing loops in the reception area and
vibrating alarm clocks in bedrooms are
available on request
42
TOURISM PROVIDERS who have
reached the top rung of the ladder
Elephant Park – South Africa
Deep within the shadows of the dense valley
bushveld of the Sundays River region of the
Eastern Cape lies the Addo Elephant National
Park. grey leviathans of the bush now roam in
peace. In 1931, only 11 elephants remained
in the area - today it is sanctuary to over 450
elephants, Cape buffalo, black rhino, a variety
of antelope species, as well as the unique
flightless dung beetle, found almost
exclusively in Addo. The park offers great
wildlife viewing on well maintained roads
throughout from the comfort of one’s own
vehicle. There is an accessible toilet in the
reception area.
43
TOURISM PROVIDERS who have
reached the top rung of the ladder
Hand and Paragliding
Flyability is a disability initiative of the British
Hang Gliding & Paragliding Association.
Flyability aims to promote and provide
opportunities for people with disabilities to
participate in the sport of hang gliding,
paragliding and other related forms of
flight.
Flyability does not simply take
people with disabilities flying, but strives to
motivate people with disabilities to become
involved in the sport of hang gliding and
paragliding and to train as pilots. Flyability
Sponsored Tandem Flights are an excellent
way for a person with a disability to sample
hang gliding or paragliding to help them to
decide whether or not the sport is for them.
44
TOURISM PROVIDERS who have
reached the top rung of the ladder
All Abilities Playground - QLD
The Pioneer Park play space was officially opened
in 2006, Pioneer Park was the first all abilities
playground
initiated
by
the
Queensland
Government. The playground features a sensory
garden, sand and water play areas, a play cottage,
grassed kick-about area and a wide range of play
equipment including a flying fox, climbing net,
carousel, hammock, vibrating rock and a range of
swings. Objects and tables are at varying heights
to meet the needs of all children including toddlers
and those who use wheelchairs. The play
equipment has been designed to be light-weight
and easily grasped and manipulated. In the play
cottage, children learn about ‘cause and effect’ by
turning a wheel and setting cogs in motion, while
learning from visual language tiles, ‘Spy’ and ‘I
Hear’ panels and touch tiles featuring A-to-Z Braille
and sign language. Facilities include accessible
toilets, informal seating,
a picnic shelter and
tables. There are tactile ground indicators and
visual strips to aid people with a vision impairment.
45
Tourism Providers Who Have Reached
The Top Rung of the Ladder
Bungee Jumping – Whistler, Canada
Looking
for
a
thrilling
recreational
activity? Why not try bungee jumping. No
experience
is
required.
People with
disabilities who have tried it, have had the
time of their life. Bungee Jumping is a great
activity for people with disabilities, as no
skill is required, as long as they can get into
a harness - then they can jump or be
pushed. There is full wheelchair access to
the bridge and over the bridge! Jumping
takes place year round. Tourists with either
hearing or visual impairments can take part
in this thrilling sport. Take a bungee jump
whilst in your manual wheelchair - not
available for those in electric wheelchairs.
46
TOURISM PROVIDERS who have
reached the top rung of the ladder
Boardwalks and Lookouts
Dorrigo – NSW Australia
All over the world the managers of
national parks are including wheelchair
accessibility to their plans, therefore
ensuring that tourists with disabilities
are able to access boardwalks and
lookouts to see places which in the past
have been inaccessible to them.
Monteverde, Costa Rica
Cormorant Boardwalk - UK
Tsitskanna Knysna National Park
South Africa
Grand Canyon - USA
Landmark National Park
Santa Cruz.
Gondola Skywalk – Banff National Park
Costa Calida, Spain
Australia For All Alliance
Inc
ACCESSIBLE TOURISM
A growing market – Can the tourism
industry afford to continue ignoring it?
I hope you have found this presentation both enjoyable and informative
If you want to delve further into what is accessible in the world of accommodation
and leisure venues go to: www.australiaforall.com
Thank your for your time
Sheila King
Web Co-ordinator
Australia For All Alliance – Accessing The World
48