The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Co-operative Food Group Ltd & It’s Future Local Choice Wholesale and Retail Alternative 1 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Vision • Sustainable wholesale supplier for members Goals • • • • • Alternative buying opportunity Local choices Bridge national suppliers Reduce cost of doing business Co-op to co-op business 2 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Formation • • • • 30th January 2013 Newcastle 6 members Board • Peter Trappel ,Mark Garner, John Mannering and Richard O’Leary • Management team • Damien Bussey 3 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Plan • Share capital of $1000.00 per member • Member to be food retail store owner • Store can be owned or leased or a co-operative • Loyalty contribution of $100.00 per week per store, indexed • Loyalty rebates and dividends 4 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY First twelve months of trading • • • • • • • 40 members - 20 members pending 56 stores - 39 stores pending Grocery and produce supplies Local & Metcash accounts for supply In excess of 100 suppliers $3.1million, turnover,$295000.profit Planned 5% rebate 5 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Operations • • • • Located at the Newcastle Markets, Sandgate Local, regional and city produce suppliers Regional and national grocery suppliers Major Co-operative suppliers for produce in particular • Long term leases and supply agreements negotiated 6 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Staffing • • • • General Manager Produce Buyer Administration Manager Support staff for Grocery and Produce • All up 3 full time, 5 part time 7 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY NOW: • 45 Members • 60 Stores • In Excess of 110 suppliers • 5% Rebate • 3% Dividend • Revenue - $9,340,753.61 • Net Profit - $113,388.08 8 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Operations • Produce Warehouse - Newcastle Markets, Sandgate & Sydney Markets, Sydney. • Retail – Kempsey Supa IGA 99 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Staffing • • • • • Buying Manager Produce Buyer Retail Manger Administration Officer Support staff for Grocery and Produce • All up 8 full time, 6 part time & 26 Casual 10 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The future • Over half the stores supplied have co-op supplied produce. • Being a major account with suppliers, including Metcash gives better outcomes for members. • More retail opportunities come before the board each month, including co-op store ownership and market trends in overseas established cooperative markets, lets look at Co-operative Group UK as a case study 11 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY THE UK, IRELAND & FRANCE EXPERIENCE Both recent UK, Ireland and France trips have been around the marketing and growth of Cooperatives – a marketing edge. The “Cooperative Brand” developing rapidly in the UK gives me confidence to state emphatically that it is ‘time’. We are at the edge – to go forward. We will need to defend our core values and the seven basic principles of our Co-operatives. These values and principles can be applied to all organisations. The way is clear - united we stand and survive – divided we fall and fail. Our small community Co-operatives based in regional Australia need strong leadership with a common binding theme – co-operation can be that theme. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Whether it be our valley community needs, regional based agricultural needs, customer choice based on a strong independent locally owned retail stores, low cost housing, affordable education at all levels in close proximity to regional centres, good transport and distribution to hubs, other social, economic and cultural needs. We need values based on an ethical stance these include • Honesty • Openness • Social responsibilities • Caring for others The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY How are the independent businesses surviving, competing and growing in the UK and does this have any relevance to our regional businesses and their local regional and global markets. The two major industries that I studied while overseas were agriculture and food retail, this included supply issues and inputs such as utility costs. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Agriculture and Food Retail The UK, Ireland and France have small farms but they are very productive, due to their selected markets, government subsidies and low farm gate price manipulation. This is in contrast to the Australian scene. Four major UK supermarkets, 80% of market food sales compared to Australia’s 2 majors with same percentage share. Our supermarket giants also have substantial fuel, liquor and gambling incomes. Most fresh produce sales on a local, regional or domestic base are supply cost set by this market. The international market has other complications such as transport subsides and government including EU market, control industry free trade etc. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY Organic fresh needs to develop the competitive edge – just the same as other retail products. Display, lighting, labelling, customer education, accountability, guarantee of message and truth in shelf talk. To deliver high quality products consistent with promise needs to cover volume, price and adequate return to supplier, in a nutshell, safety, quality and reliability. This outcome will only happen with teamwork, cooperation, knowledge, strong market awareness and potential. As a group we need to maximise volumes into particular markets to grow, best priced and consistent supply. This in turn gives confidence to the buyers and their retailers that they can rely on this producer or retailers organisation to supply for the contract or throughout the year. Transportation, storage and other logistical supply outgoings will also follow if producers act as one and don’t compete with each other for the same market or valuable service resources. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The brand is important as mentioned ‘The Co-operative Brand’ or other such brands as organic…Macleay…Coffs….Barrington Beef, etc, gives buyers the same confidence and quality in supply – truth in traceability etc. Overseas the big players get bigger, the small players get organised. Area and location trading is important – I saw many examples – Australian wine, Irish lamb, New Zealand lamb, Capilano Australian Honey, British beef, Wexford strawberries, etc. Food mile is raising its head in the EU countries as well, this does not go well for Australian exports, however gives us an advantage in our local, regional and domestic market. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Co-operative Group that owns the Co-operative brand works on the same principles as our Co-operatives in particular the 6th Principle. 6th Principle Co-operation among Co-operatives : World wide need to strengthen Co-operative values and principles, it is the responsibility of every Co-operative to support and add value to the movement. The message “The Co-operative good for everyone. Why looking good is everyone’s business”. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Brand Components Rewarding Community Constant quality Championing Trustworthy The Brand Proposition Successful business with integrity The Brand Personality Open Decent Ambitions Co-operative Friendly Healthy Brand Essence Changing business for good Can colour be emotional? The whole delivery is to a colour response and its emotional attachment. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY If we unite as one, be consistent in supply and quality, have truth in labelling and guarantee our shelf talk, we will be able to hold our own and grow in this consumer driven market. There is no place for poor marketed products or services in this market place. The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY • A great opportunity taken • A real need for food wholesale alternative • Includes grocery, general merchandise, produce, fish and services such as display, marketing and local production partnership formations • Building NSW now, however a national future • Co-operatives have a place in commerce 21 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY But the principles, values and ethics are vital for Co-operatives. 22 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY CO-OPERATIVE VALUES AND PRINCIPLES Principles • • • • • • • Voluntary & open membership Democratic member control Member economic participation Autonomy and independence Education, training & information Co-operation among cooperatives Concern for the community Values • • • • • • Self help Self responsibility Democracy Equality Equity Solidarity 23 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY CO-OPERATIVE VALUES AND PRINCIPLES Principles • • • • • • • Values: Voluntary & openEthical membership • Democratic member control • Member economic • • Openness participation • Autonomy and independence • • Honesty Education, training & • • Social Responsibilty information Co-operation among co• Caring for Others operatives Concern for the community Values Self help Self responsibility Democracy Equality Equity Solidarity 24 The Co-operative Food Group Ltd A MARKETING EDGE – THE CO-OPERATIVE WAY The Co-operative Food Group Ltd & It’s Future Local Choice Wholesale and Retail Alternative 25