Business Consulting by Carol G. Esguerra

Course Objectives

Increase ability to think critically in reading and writing.

Increase ability to deal constructively with information, ideas, and emotions associated with diversity issues.

Demonstrate self-awareness with regard to personal culture, history, and group awareness.

Demonstrate an appreciation of the contributions of many cultures to American business.

Demonstrate knowledge of laws and government agencies which control the American work place.

Demonstrate improved understanding of techniques, for successful cross-cultural communication

Course Outline

I. Uncovering the Complexities of Diversity in Business

A. What is Diversity: A Theoretical Perspective

B. What is Diversity: A Legal Perspective

II. The Nature of Ethnic Relations/Case Studies

A. Some Basic Concepts

B. Ethnicity in the United States

1. Foundations of American Demography

2. Anglo-Americans

3. Native Americans

4. Hispanic/Latino Americans

5. African/Americans

6. Asian Americans

C. Current and Future Issues of Race and Ethnicity in the US

1. Public Policy Origins

2. Comparative Perspective

3. Global Perspective

III.

4. Future Perspective

Other Diversity Issues/Case Studies

A. Gender

B. Age

C. Religion and Spirituality

D. Sexual Orientation

E. Disabilities

IV. Developing Three Essential Skills

A. Analyzing Self

B. Understanding Differences

C. Assessing Organizations

Course Schedule

Jan 2 Discussion of Syllabus

Jan 4-14 Discussion of Part I/Quiz

Jan 16-Feb 8 Discussion of Part II/Case Study

Feb 11-March 3 Discussion of Part III/Case Studies

Mar 5-10 Discussion of Part IV

Mar 12 Submission of Individual Term Paper

Mar 14 Submission of Group Paper/Review

Mar 17-19 Group Presentations

Mar 21 Final Exams

Course Requirements

Expectations of Students

Students must attend class regularly and be prepared to participate actively in class activities. Students need to be prepared for class discussions by completing assigned readings and homework. Students will be expected to conduct outside research into other cultures and historical cultural perspectives. Students will need to work cooperatively in groups to research and report findings to class.

Methods of Assessment/Evaluation:

Group Term Paper/Presentation (5-10 pages) 20%

Individual Term Paper (2-3 pages) 10%

Class Participation 10%

Quiz 10%

Case Studies (6) 30%

Final Examination 20%

Course Policies

Schedule

In-class discussions every meeting; active participation is 10% of the final grade.

Environment

Course designed and facilitated for active participant interactions in group, as well as individual activities.

Attendance

Attendance and punctuality are essential for successful completion. The Business

Information Technology (BIT) Program attendance policy allows a maximum of five

(5) absences (15 percent of 36 hours) prior to mandatory withdrawal from this course. Documented emergencies will be considered on an individual basis.

Participants are responsible to CALL the instructor PRIOR to any absence AND to resource missed assignments and activities with colleagues .

Submittal

Late submittals will be accepted ONLY if negotiated with the instructor

Deadlines

PRIOR to scheduled deadlines — ALL late submittals will receive a 10 percent penalty reduction.

Course Evaluation

Final Award

If participants successfully complete ALL the competency-based criteria and participate through the entire quarter, the accrued percentage award will be converted to a final decimal award using the grading scale below:

Grading Scale

4.0 = 98-100% 2.9 = 84%

3.9 = 96- 97% 2.8 = 83%

3.8 = 94- 95% 2.7 = 82%

3.7 = 92- 93% 2.6 = 81%

3.6 = 91% 2.5 = 80% B

3.5 = 90% A 2.4 = 79%

1.8 = 73%

1.7 = 72%

1.6 = 71%

1.5 = 70% C

1.4 = 69%

1.3 = 68%

3.4 = 89%

3.3 = 88%

3.2 = 87%

3.1 = 86%

2.3 = 78%

2.2 = 77%

2.1 = 76%

2.0 = 75%

1.2 = 67%

1.1 = 66%

1.0 = 65%

0.9 = 64%

Required Materials

*Canas, Kathryn A. and Sondak, Harris. Opportunities and

Challenges of Workplace Diversity: Theory, Cases, and

Exercises. Pearson Prentice Hall 2008.

Marger, Martin N. Race and Ethnic Relations: American and

Global Perspective, Seventh Edition. Thomson Wadsworth, a part of The Thomson Corporation, 2006.

*Required

Supplemental Text and/or Materials:

As selected by instructor or internet research

Group Term Paper

GROUP TERM PAPER

Objectives:

1. Demonstrate improved understanding of techniques for successful cross-cultural communication.

2. Demonstrate an appreciation of the contributions of many cultures to American business.

3. Work and communicate effectively in groups.

4. Demonstrate a willingness to learn from many cultures, persons, methods, and viewpoints.

5. Access, evaluate, and apply information from a variety of sources and a variety of contexts.

Group Character: Max 5 people, at least 3 ethnicities present.

Format:

Paper: Number of Pages 5-10

Font: Arial

Font Size: 12

Line Spacing: 1.5

Stapled, no folder

Presentation: Number of Minutes: 15

Time for Q&A: 10

Max PPT slides 8

Sample Topics/Issues the exploitation of minorities in American business the containment of ethnic conflict in the American work place patterns of prejudice and discrimination against certain ethnicities in the American work place non-ethnic issues in American business: religious conflict, role of women, age, sexual orientation, and abilities the consequences of inequality among ethnicities in American business

Individual Term Paper

INDIVIDUAL TERM PAPER

Objectives:

1. Demonstrate self-awareness with regard to personal culture, history, and group awareness.

2. Deal constructively with information, ideas, and emotions associated with diversity issues such as culture, ethnicity, race, gender, religion, age, sexual orientation, and abilities.

3. Understand the nature of the individual and of the relationship between self and the community.

Format: Number of Pages: 2-3

Font: Arial

Font Size: 12

Line Spacing: 1.5

Stapled, no folder

Outline:

Knowing Your Personal History

Identifying Your Group Affiliation(s)

Identifying Your Own Values

Discovering Your Own Culture

Discovering Your Attitudes Towards Other Groups

Identifying Current Influences

Projecting Your Attitudes for the Future

Class Participation & Final Exam

QUIZ

100% Objective Questions

CASE STUDIES

Reading and Analysis of a Case

CLASS PARTICIPATION

Involvement in Class Discussions

Presence in Class Activities

Preparation via Readings for Class

FINAL EXAMINATION

100% Essay Questions

Your Professor

Carol G. Esguerra

BS Math, MBA, DPA (abd)

carol.esguerra@comcast.net

cesguerra@sccd.edu.ctc

206-676-2338

www.seattlecentral.edu/faculty/cesguerra

Wednesdays, after class