General

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MC
MET C o n s u l t i n g
* Management * Human Resources * Business Services
Achieving Business Growth through People, Strategies and Process
6th Floor, Artha Graha Building, CBD, Jl. Jend. Sudirman, Kav. 52
Jakarta Pusat, Indonesia. E-mail : met.consulting@gmail.com
Ph: 62 21 528 98085
* Cell: 62 – 812 100 23 621
PREPARATIONS &
PROJECT PLANNING
SITUATIONAL
& NEEDS
ANALYSIS
LEADERSHIP,
COMMITMENT &
INVOLVEMENT OF
TOP & LINE MGT.
1. SYSTEM / PROGRAM
DEVELOPMENT.
2. IMPLEMENTATION.
REVIEW
OPERATIONAL
INTEGRATION
INTRODUCTION
MET Consulting was founded in 2000 under legal
permit name of “MET KONSULT”, serving various
clients in various industries such as ; Oil & Gas,
Mining, Manufacturing, Banking, Retail, Trading,
Pharmaceutical, Automotive, Property, Food, Etc.
Services offered to the clients are in the areas of ;
• Management
• Human Resources
• Business Services
The consultant and trainers’s team of MET have
experienced as professional in HR & Management
Roles, as well as being consultant in leading
consultant firm in Indonesia for over 20 years.
6th Floor, Artha Graha Building, CBD, Jl. Jend. Sudirman, Kav. 52
Jakarta Pusat, Indonesia. E-mail : met.consulting@gmail.com
Ph: 62 21 528 98085
* Cell: 62 – 812 100 23 621
CONSULTANCY SERVICES
MANAGEMENT & ORGANIZATIONAL :
• Vision – Mission – Values - Strategies Cascade
• Business Strategic Planning
• Organizational Development
• Change Management
• Organizational Restructuring / Alignment
• Roles & Functions Integration
• Business Process Review / Improvement
• Quality Improvement Programs
• Cost Efficiency Programs
• ISO 9000 & 1400 Consulting
• And Others…….
HUMAN RESOURCES PROGRAMS :
• HR Audit / HR Needs Analysis
• HR Dept. Set-up / Restructurization
• Measuring Return on Investment in HR
• HR General Advisory Services
• Effective People Management System
• Expatriate Slots/RPTKA Extension Assistance
• Manpower Planning
• HR Functions / Staff Outsourcing
• Career & Succession Planning
• Management Development Program
• Talent Management
• People Retention Program
• Working Climate Enhancement
• Retirement Preparatory Assistance
• Outplacement Program
• Employee Coaching / Counseling Programs
• Cross Functional Team Building
• HRIS / HR Automation
• And Others ……
• HR Strategies & System Set-up :
- HR Strategies & Plan Development
- Competency Based HR Management
- Competencies Modeling
- Job Design/Analysis/Description
- Assessment Center
- Compensation & Benefits
- Recruitment & Selection
- Manpower Planning
- Performance Management
- Training & Development
- Reward & Recognitions
- Industrial Relations
- Communication Program
- HR Policies & Procedures
- And others ……….
OUTSOURCING :
• Administrative Staff
• Front Line Staff
• Specialists
• Operations Staff
• Field Staff
• Supervisors
• Managers
RECRUITMENT & ASSESSMENT :
• Interview, Test & Selection Programs
• Search ; Executive, Managerial, Staff
• Assessment Center Programs
• Employee Profile & Potentiality Mapping
PERFORMANCE MANAGEMENT :
• Performance Management System
• Goals & KPI Set-up / Alignment
• Management by Objectives / MBO
• Balanced Score Card Implementation
• Performance Mgt. System Automation
INDUSTRIAL RELATIONS :
• Regulatory Compliance Audit/Review
• Company Regulations / KKB Set-up
• Industrial Disputes Handling / Mediation
• Government Relation Programs
PUBLIC RELATIONS &
EVENT MANAGEMENT:
• Conference / Seminars Arrangements
• Annual Meeting Arrangement
• Visits & Guests Handling
• Employee Gathering Programs
• Employee Picnic & Recreation
• Company Sports Games Arrangement
• Parties & Dinners Arrangement
• Entertainment Programs
• Advertising, Promotion & Media Relations
• Product Launching Programs
• Corporate Image Building
GENERAL BUSINESS SERVICES :
• Business Set-up & Development
• Business Studies
• Business Surveys
• Market Data Collection
• General Business Advisory Services
• Supplies & General Trading
• General Contractor & Civil Works
• Community Development Programs
IN - HOUSE TRAININGS
MANAGEMENT & OTHERS :
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Vision-Mission-Values Orientation
Basic Management Skills
Strategic Planning
Problem Solving & Decision Making
Managing Change
Organizational Alignment
Business Process Improvement
ISO 900 & 1400
Six Sigma
Managing Service Strategy
Time Management
Personal Effectiveness
Project Management
Leading Team Effectively
Effective Delegation
Business Forecasting for Success
Business Plan Set-up
Risk Management
Financial Analysis
Finance for Non Finance Manager
Investment Analysis
Budgeting
Supply Chain Management
Inventory Management
Interpreneurship
Credit Trainings
Banking Trainings
Safety Trainings
Health, Hygiene & Environmental
Oil & Gas Related Trainigns
BEHAVIOURAL TRAININGS :
• Positive Thinking & Assertiveness
• Emotional Quotient
• Human Character Profiling
• Achievement Motivation Training
• Team Building
• Outbound Programs
• Service Excellence
• Proactive Actioning Skills
• Effective Dealing with Others
• Team Membership Effectiveness
• Trust & Commitment Building
• Effective Relationship Building
• Habits of an Effective Person
SALES & MARKETING :
• Professional Selling Skills
• Effective Promotion
• Sales Force Management
• Effective Marketing Services
• Market Research & Analysis
• Market Segmentation
• Marketing Strategy & Planning
• Product / Brand Management
• Account Management
• Area Management
• Category Management
• Distribution Management
• Effective Public Relations
• Promoting Corporate Image
• Sales Effectiveness Audit
• Marketing Effectiveness Audit
HUMAN RESOURCES :
• Train the Trainers
• Human Resources Management
• Competency Based HR Management
• Designing Job Description
• Effective Interviewing Skills
• Effective Recruitment Program
• Career Development Planning
• Performance Management
• Balanced Score Card
• Compensation & Benefits
• Industrial Relations
• Organizational Structure Design
LEADERSHIP & PEOPLE MGT:
• Basic Leadership
• Supervisory Management
• Transformational Leadership
• Empowering Leadership
• Situational Leadership
• Coaching and Counseling
• Managing People for Results
INTERPERSONAL :
• Communication Skills
• Presentation Skills
• Handling Complaints
• Handling Conflicts
• Effective Writing Skills
• Human Relations Skills
• Negotiation Skills
• Telephone Etiquette/Skills
• Influencing Others
• English Courses
OTHER TRAINING PROGRAMS:
• Based on Clients’ Needs
MC Clients’ Business Line
• Automotive
• Retail/Consumer Goods
• Courier
• Restaurant
• Fertilizer
• Food
• Hotel
• Property
• Oil Servicing
• Financing
• Consulting Company
• Others.
Companies & clients that MET Consultants
Ever Conduct HR / OD/ T raining Projects:
Kennlines Capital
Sardana Group , Medan
Ciwangi Berlian Motor
Multi Nabati Asahan
Express Group
Arbys Restaurant
Kaltim Prima Coal, Kalimantan
Federal Express
Kalbe Farma.
Arutmin Coal Mine
Eroco Petronesia
Surya Gemilang Distribution
Eisai
Opus Management
OTI, Singapore.
Matahari Putra Prima
Harapan Sawit Lestari,
Hindoli Sawit
Tropical Palm Oil, PNG.
Weatherford
Gag Nickel, Sorong
PAM Jaya
A. Kasoem
BRI ; Jakarta. Manado, Gorontalo
BPR Serasi, Sinar Telaga,
Irla Marujaya
Sumatera Berlian Motor, Medan
Telkom Divre IV, Jateng.
Pertamina
Anugerah Group
Gillette Indonesia.
Truba Engineering
RenaFocus
Aston Appartment
Bank PDFCI.
Jakarta Consulting
Lippoland
American Express
Astra Credit
Buana Inti Cakrawala
Sanwa Bank
Citibank
Philips
……and Others……….
HR /OD/Training Projects Ever Rolled–
out by MET Consultants Team :
HR Strategies Development
Project Management.
Consulting Operational Set-up
Expatriate Slots/RPTKA Extension
Organizational & Job Design
Job Profiling/Job Description Setting
Competency Model Development
Assessment Center Roll-out
Training Center Set-up
Industrial Relations – Terminations.
Consulting Business Development
Detailer Certifications Programs
Detailer Outsourcing Management
Out bound & Team Building Program
Frontline Selection Program
Project Management Training
Board of Director Benefits System
Compensation System Enhancement
Work Climate Assessment
Supervisory Management Training
Management Development Strategy
Branch Closing Program
Performance Management System
Management Development Program
Employee Opinion/Climate Survey
HR Policies Set-up
Drillers Development Program
Market Potentiality Analysis
HR & Organizational Audit
Corporate HR Function set-up
HR Dept. Reengineering
Cross Functional Teams Roll-out
Quality Improvement Programs
HR Procedures Set-up
Management by Objective (MBO)
Balance Score Card Implementation
Executive Search & Recruitment
Labour Disputes& Strikes Handling
Training Center Set-up
Collective Bargaining Agreement
Corporate Goals Cascade
Selling Skills Training
Sales Team Recruitment
Leadership Trainings
Company Values Cascade
HR MIS/EDP Set-up,
Training Needs Analysis
Corporate Change Management
HR System Set-up
Visioning Program
Management Trainee Program
Staff Reduction Program,
Communication Program Roll-out
Service Excellence
Company Newsletter Setting
and… others ………………..
WHY NEED HR / MANAGEMENT CONSULTING ?
Current Market
Situation / Changes
• Political Unstability
• Economic Crisis
• Financial Crisis
• New Era; Technology
/ I.T.
• Tight Competition
• Free Trade / AFTA
• Globalization
• Riots/Social Unrest /
Security Issues.
• New Manpower Law
• Professionalism being
questioned.
Issues Disturbing Business
(The consequences of
Current situation)
• Smaller market share/profit
• Cost higher than Profit
• Low Staff Productivity
• Higher Staff Attrition
• Uncondusive Working
Climate /Attitude & Morale.
• Difficult to terminate Staff.
• Lacking Internal Capabilities;
Leadership, Functional Skills
Managerial, Managing
people, Managing Change.
• Organization is slow in Responding / Adapting to Changes
• Acquisition Threats
• Can we survive ????
• How to achieve bus. progress ?
Growing Needs to cope
-up with the Changes
•
•
•
•
•
•
More Customer Focus
More Efficient/Productive
More innovative
Less Bureuchratic
Faster in Cycle Time
More Transparent
• Comply with Regulatory
requirements.
• Comply & behave with
highest Ethical Standards
• To Empower the Work
Force / Employees.
• Respect , Motivate, Train
& Retain Employees.
COMPETITIVE ADVANTAGE OF
MC
• Full Range HR Consultancy products / services.
• Deep and Complete Client’s Needs Analysis Settings.
• Results Based Program Planning & Implementation
( Integrated Framework / Approach ).
• Tight Quality Assurance System & Structured Step-by
Step Project Phases aimed at Clients Satisfaction & Quality.
• Consultants experience in almost all line of business
( Banking / Financial, Consumer, Engineering/Project, Property, Optical,
Multilevel Mktg, Government Institution/BUMN, Factory/manufacturing,
Trading, Consultancy Firm, Chemical, Food, Construction, Oil,
Education, etc).
• Local and international Human Resources Network.
WHY NEED HR / MANAGEMENT CONSULTING ?
Common “Focus Areas”
in coping with changes
• Line of business / focus
COMMON PROGRAMS IN
COPING-UP WITH THE CHANGES
• Corporate Restructurization
• Business Process Reengineering
• Products / Services
• Total Quality Management
• Business Process
• Cross Functional Teams
• Leadership
• Change Management
• Balance Score Cards
• Organization
• Management by Objective (MBO)
• Function System/Concept
• HR Strategies & Programs Reengineering
• Policies & Procedures
• Working Climate Enhancement, etc…..
• I.T. / MIS / Automation
• People Professionalism
Maximizing Employees’
Performance &
Productivity / Output
Why
MC Helps
MET Consulting (MC) ?
Aligning HR Department “Roles”
Radar
.
.
.
Advisor
Bumper
.
.
Maximizing
Employees
Contribution
to Business
Change Agent:
- System Developer.
-
Influencer.
Implementer.
Role Model.
.
Developing
People/Employees
.
.
Administrator
Catalyst /
Counsellor
Communicator
MC Helps to Develop/Reengineer/ImproveCompany’s HR
Management “System/Functions” for Operational Productivity.
Job Design
Recruitment
, Selection
Assessment
-VISION, MISSION
Strategic HR.
Management
Compensation
& Pers’l Adm.
- VALUES
- Business Objectives
- Competencies
(Technical, Mgt., Interpers’l,
Personal Profile)
Empl./Indust’l
Relations
Performance
Management
Training &
Development
Common HR Contribution Flow
(From HR program to business result)
Fewer # of employees
Efficient
HR
Cost
Org Restructuring
Capable HR Specialist
HR Dept. Capabilities
No major HR Mistakes
Internal HR Cons.
HR Audit
Closing the gaps actions
HR Needs Analysis
HR Audit
Closing the gaps actions
Excellent
HR Stgy &
Process
Sustained
Business
Stgy & Process Align’t
HR Dept. Capabilities
HR Process automat’n
Profitability
Growth
Frontline Service attitude
Good Image
& Customer
Satisfaction
Productive
Employees
HR Stgy & Process Align’t
Capable HR Specialist
Internal/Ext HR Consultant
HRIS / HR Automation
Service as appraisal criteria
Service Excellece Training
Reward & Consequences
Capable Leaders
Appraisal data & Assesm’t
Train, Rotate, New Hires
Condusive Work Climate
Proactive ER & IR Program
Job Description Training
Job Description Set-up
Job Competencies Tr.
Job Competecy Setup
Core Competencies Tr.
Core Competency Set-up
Training & Career Dev’t
Appraisal & Assessm’t data
Career & Succession Plan
HR Change Mgt
Leadership &
Involvement
- Leadership &
Commitment :
Framework – MC
Data &
Reporting
- External Data :
Approach.
Process Imprv’t
& Training
- Problem Solving.
Methodology.
Align’t;system
, Org’n, Policy
- Organizational
& Infrastruktur :
* Competitor Analysis
* Steering Committee
Values, KRA,
* Market Trends.
* Working Committee
Perf. Measures.
- Training Progr :
* Org.Stucture Review
* Clients’ Opinion.
* Mgt. Involving &
* Staff Rotation &
*
Job
Specific
Leading Change.
Alignment.
* Competency based
* Post Climate Survey
* Competencies
Improvement Plan. - Internal Data &
* Attitudinal
* Job Design
Situatn’l Analysis: * Developmental
- Orientation &
- Change Action
* Climate Survey
Guidances :
Plan / Blue Print.
* Cascade Program;
* Mgt.Opinion Survey - Guides/Manuals :
Objectives, Values,
* HR Audit.
KRA, Measures.
* Policies/procedures - Systems & Policies
* Policies & Procedrs * Staff Assessment.
* HR System/Concept
- Communication :
* Compensation Syst.
Improvem’t
Prog:
* Integrated Com’n
* Performance Plan
- Reporting :
Program.
* Products/Services
* Coaching & Counsel
* Change Program
* Cost Efficiency
- Involvement :
* Perf. Appraisal
Progress Report.
* Reward & Recog’n
* Climate Survey
* Business Process
* Career Planning.
* Working Committee
*Bureaucrachy
Busting * HR Policies/Procdr
* Quality Teams
* Corp Objectives,
Detailed HR CONSULTANCY PROJECT PHASES - Our Methodology
Preparations
& Planning
Problem Identification
1. Preliminary Needs
& Situational
Analysis.
10. HR Systems
& Programs
Audit - 1st Phase.
2. Contract Signing.
12. Climate Survey.
3. Project Team Setup
13. Focus Group
Discussions.
4. Briefing to Team.
5. Project Rol-out
Action Plan Set-up.
14. Problem Identification.
15. Root-Cause
6. Pre-Roll-out Coord.
Analysis.
with Top Mgt.
16. Review the Pre7. Pre-rollout AnnRoll-out Concept
ouncement by
/System Proposal.
Top Mgt.
17. Revisions on the
8. Project Facilities
pre-rollout
/ Equipment
Concept/Proposal
Finalization.
(If Necessary).
9. Counter Part Team
Appointment.
Leadership &
Commitment
Contract/phase
18. HR Dept. Alignment.
/Operational System
Set-up & HR Policies,
Procedures Dev’t.
19. Measures Alignment /
Set-up.
21. Meeting & Present’n
to Line Mgt.
System/Progr.
Dev’t or Align’t
25. System / Program
Development :
- Strategic HR Mgt.
- Competency Standards
26. HR Systems
Audit - 2nd Phase.
27. Measures &
Results Review.
- Job Design /Description 28. Climate Survey
-2nd Phase.
- Recruitment & Selection
,
22. Steering Committees
Set-up.
- Compensation Benefits
& HR Admin.
23. Setting up Mechanism
to show Mgt. Leading & Supporting the
Change Process.
- Performance Mgt.
24. Periodic Publication
on ;
- Mgt. Leadership
& Support to
Change Process.
- Program Progress.
Review Results
& Measures.
- Training & Development
- Employee / Industrial
Relations.
System Adjust’n
/ Integration
29. HR Systems /
Policies Adjustm’t
/ Integration.
30. Measures Adustm’t
31. Standardizations.
32. Documentation.
Our Results Based Training Approach
10. Pre-program “Individual Project
Write-up” alignment with Company
& Depart’l Objectives & K.R.A.
11. Individual project implementation
Pre-program “Individual project”
write-up.
12. Presentation & Review session on
In-class “Skill Based Learning” :
individual project implementation
- Case studies
( the results and Issues ).
- Quiz & game
13. Necessary adjustments on the
- Group discussions
settings for the individual project.
- Group & individual presentations 14. Re-implement the individual project
- Role plays
at work to maximize results.
- Feedback sessions on role play :
15. Facilitators help line & coaching
* By individual participants
during the project implementation
* By other participants
at work.
* By the facilitator
16. Benchmarking visits to center of
- In class knowledge application
excellence.
- In class coaching clinics & guides 17. Initiatives write-up from the
- Brought home assignments
benchmarking visits.
Post program application action plan 18. System/Policies/Procedures Improwrite-up and implementation.
vement proposals for application
Post program at work assessment :
at work.
(Superior ~ Peer ~ Subordinate)
19. Reporting results & documentation.
Skills
Knowledge
6.
7.
1. Pre-program instruction & guides.
2. “
“
reading materials.
3. “
“
assessments :
(knowledge & personal profile).
4. In-class two ways learning model :
- Expectations clarifications
- Discussion on pre reading mat’l
- Lectures on the subject.
- Questions & answers
- Reading & comprehension
- Quiz on concept/subject/material
- End-program expectation review
- “
“
knowledge assessm’t 8.
5. Post program individual report
- Knowledge development results 9.
- Individual job fit & potentiality
Results
Integrated Training Needs Analysis
Well experienced Instructor/Facilitator
Solution based training materials
MC Organization
Senior Consultant :
Business Development
Business Development
Assistants
Managing Partner
&
Lead Consultant
Senior Consultant :
Operations Support
Operations Support
Assistants
Senior Consultant :
Consulting Works
HR / Mgt Consultants:
- Human Resources
- Organization Devm’t
- Training Programs
& Trainers.
- Quality Improvment
Org’n & Job
Design
Strategic
HR Mgt.
Compensation
& Benefits
Employee /
Industrial Relations
Performance
Management
Reward
&
Reconition
Recruitment
& Selection
Training
& Development
HR Data &
Information System
RESULTS OF CONSULTANCY PROGRAMS
Individual :
Company :
1. Higher Motivation & Loyalty level
1.
2.
3.
4.
5.
6.
7.
8.
2.
3.
4.
5.
6.
Increased Job Satisfaction
More Positive Attitude at work
More Qualifed Staff (Meet Job Reqm’t)
Career Progress / Movement
Staff Wellfare Improvement
Productivity Improvement & Reduce Cost
Improved Efficiency of Work Process
More Positive Working Climate
Government Regulations Compliance
Better Quality of Product & Services
Stronger Company Capability to Compete
Good Company Image in the Market
Attracting Talents to join the Company
MC Helps build “People Professionalism” for GROWTH
Business Growth
ATTRACTS TALENTS FROM
THE MARKET
TEAM
WORK
&
SYNERGY
PRODUCTIVITY & GOOD IMAGE
CREATIVE TO SOLVE PROBLEM
HIGH COMPETENCIES
(Functional, Management, Interpersonal
)
Positive Attitude at Work Place
Source: DTT Analysis
Ethical Conduct Compliance
CONDUSIVE
WORKING
CLIMATE
SENIOR CONSULTANT PROFILE:
Billy Assa
is a strong solution provider in the field of Human Resources and
Change Management. He is also a hands-on practitioner in the area of Working Climate
Enhancement as well as Industrial Relations and Manpower Rationalization. Certified
by leading international people management trainings and people profiling institute
such as DDI and Carlson Learning USA, he runs various kinds of People Management
/Leadership Trainings as well as “Employee Assessment Programs” for many clients.
He has extensive role as a consultant, including with one of the big four consulting firm, Deloitte Touche
Tohmatsu as Human Capital Director.
In addition to that role he is now also acting as the Corporate HR
advisor for several local and multinational companies where he delivers Human Resources and Change
Management, Training and Quality Improvement consultancy.
Prior to this role, he had served several
multinational and local companies as Human Resources Director and Professional over the period of 20 years,
In various industries such as ; Oil & Gas, Mining, Manufacturing, Banking & Financial, Consulting,
Automotive, Engineering, Trading, Pharmaceutical, Property, Retail, Freight, and Food.
Number of other international consultant’s certification had also been been done by the incumbent such as;
Human Capital Consultant Course – Deloitte Beijing, Business Advisory Course – Deloitte Jakarta, Change
Management Consultant Certification - Achieve International Amsterdam, H R Change Programs Roll-out American Express Orlando USA, Managing Organizational Change American Express Tokyo, and Business
Process Improvement Certification by American Express – Bangkok.
Besides that, he also was certified by
Euromoney London on Strategic Human Resources Management, and by Australian Institute of Management
on Human Resources Strategic Planning.
With accumulation of consultancy as well as practical HR management experiences and his trainers skills on
People Management, the HR Consulting and training programs to be rolled-out will indeed add value to the
clients’ company in achieving highly performing organization and empowered work force for business progress.
CONSULTING TEAM
Jack Adolop alumni of IKIP & STEI Pionier Manado, he served for several companies as Branch and
Business Manager, including Bank Rakyat Indonesia. He had extensive experience in Java and Sulawesi area
as Banker and Auditor, before becoming a consultant to MET Consulting. He brought Business Management,
Organizational Audit, Banking Operations, Economy, Financial Statement Analysis, and Supervisory/Leadership
capabilities, as well as Industrial Relations and Labour Disputes Handling Expertise. With over 22 years of
exposure in above activities, Jack Has a combination of Business, Financial, Management and Organizational
Effectiveness capabilities to benefit the clients.
Johana S. Ambarwati. Hold a Masteral Degree from STIE Jayakarta, she has around 18 years of experience
of operational Human Resources, Management and Consulting activities in various leading organization, such as
Grand Melia Hotel, Mandarin Oriental Jakarta, Indocater and Trimitra Consulting. She has strong expertise in
Human Resources S ystem and Policies, Public Relations, ISO and Quality Management, Service Management,
and English Language Programs. The wide exposure to these activities made her satisfied the clients she ever
engaged up to now.
Siti Rahmawati. Is a Psycholog graduated from YAI. She runs various Assessment, Selection and
Coaching as well as Potentiality Development Programs. She works for several consulting firm before serving
MET Consulting as Associate Consultant.
Ricardo Hasibuan. Holding an S1 degree in Information and Technology from Binus, Jakarta, Ricardo
has brought Information Technology sense to MET Consulting operational Data and Information management.
He is the practice leaders for HR Information System Program as well to organize seminars and training on IT
realted matters. He also serve as a consultant to assist the HR & OD Consulting Practise Leader, in rolling out
programs to meet MET Consulting clients needs. With his good Human Relations and Communication as well as
Facilitating Skills, he is a go to person for many MET Consulting clients he had served up to know.
and other MC Consultants & Trainers Team………
THANK YOU
MC
MET
Consulting
* Management * Human Resources * Business Services
6th Floor, Artha Graha Building, CBD, Jl. Jend. Sudirman, Kav. 52
Jakarta Pusat, Indonesia. E-mail : met.consulting@gmail.com
Ph: 62 21 528 98085
* Cell: 62 – 812 100 23 621
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