/wEPDwUKLTc4MT ed 25176096 Week 2: Strategic Planning and the Business Plan - Discussion Social Responsibility and Stonyfield Farm (graded) After watching the video on Stonyfield Farm answer this question: “The responsible thing to do is to identify and examine every potential for doing good and make some kind of investment there.” How has the company’s CEO set about to improve his company according to these words, and what remains to be done? Responses Responses are listed below in the following order: response, author and the date and time the response is posted. Response 405687570,405876 Author 404937640 Social Responsibility and Stonyfield Farm Date/Time 0 Seth Schwable 11/4/2012 1:00:52 AM Gary Hirshberg mentions in the video that his company tries to waste as little product as possible. One of the examples is the milk they cannot package. Rather than pouring it down a drain, they give it to another farmer who can feed it to his pigs. Hirshberg also comments that he would like to move away from plastic containers and recycle more than 60 percent of waste. 405876743,406161 405687570 404937640 RE: Social Responsibility and Stonyfield Noel Ulep Farm 11/5/2012 3:32:58 PM I can agree that a business does get a better looking image if they do everything they can to make every good potential decision like with Stonyfield farm wasting as little products a possible. However the reason why other companies don't do this is because it takes time away from doing the real business. Big businesses usually only want to make money at the ned of the day whereas business like Stonyfield farm do their part in trying to make use of all their products and recycle them as much as possible. Personally I'm not that proactive so I wouldn't care if my company went green or not. 406161744,406658 405876743 405687570 RE: Social Responsibility and Seth Schwable Stonyfield Farm 11/5/2012 8:25:19 PM Nice post, Noel. Being organic and green definitely play a big part in Stonyfield's success and customer demographic. When you read the news, though, it seems more and more company's --even Exxon!, are trying to market themselves as green in order to endear themselves to customers. Your post makes me want to research tax incentives for going green. Is it mostly a PR move, in order to look socially responsible or can going green actually make good business sense regardless of what business you are in? 406658901 406161744 405876743 RE: Social Responsibility and Noel Ulep Stonyfield Farm 11/6/2012 1:58:46 PM Personally I see it as making your business look good in the eyes of the consumers of course thats my opinion. Unless going green not only saves me money but also helps generate revenue and profit, I could careless about my "social responsibilities" I'm in the business degree to make money for myself and my employees not to "look good" in the yes of people. If going green meant more money all the time then I would be all gung-ho for it but I've seen instances where businesses that have tried to go green failed because it was too much effort and employees weren't taking it seriously. 406658901 406161744 RE: Social Responsibility and Annie Haro Stonyfield Farm 11/7/2012 4:18:53 PM I agree Noel, big businesses will put on a show for the consumers saying they are going green and trying to help save the earth but who really knows? For some businesses they will say one thing and in actuality they are doing the complete opposite but behind closed doors. 406687928,407378 406283997 405687570 RE: Social Responsibility and Nicole Mendez Stonyfield Farm 11/6/2012 6:41:20 PM At least you are honest about not caring if your company went green or not but it only takes a few companies to turn into more companies and then maybe most companies would be green in a few years. Most small businesses have the ability to go green or at least take the time to do certain things to try to help the environment like having bag recycle bins or conserving energy by cutting back on electricity or using energy saving bulbs. It just depends to what extreme a business is willing to go to save the planet and help people out. I think by Stonyfield giving away it's in-usable milk rather than throwing it away shows they are willing to use what they have have rather than wasting and I commend that. It is the little things a company can do that makes a big impact on the community. 407378613,408893 406687928 406283997 RE: Social Responsibility and Noel Ulep Stonyfield Farm 11/7/2012 5:17:26 PM I commend businesses trying to go green and live up to their social responsibilities but we don't really know for certain if the business is doing it because they feel like they should and its the right thing or if they just want a good image with the public with garter more clients. I just see the "going green" thing as a phase that requires extra work and I don't see the real benefit for it other may maybe a few cuts in costs but other than that its not anything special with me. Plus like you said, a big business would have a much harder time going green than a small business due to the sheer size of each business. A bug business could have an entire building and thats a lot of work to change one floor let along the entire establishment whereas a smaller business could be a house or something small and it wouldn't be as costly to go green. 408893103 407378613 406687928 RE: Social Responsibility and Christopher Akpan Stonyfield Farm 11/8/2012 9:24:27 PM I see your point... Yes, it may be harder for a larger company to transition over to a more green company, but it is doable. The mere fact that a company wants to do it is great. You have to think as a whole it will help reduce waste in landfills by recycling, and much more. Is it a phase? In my personal opinion, I'm not sure because homes are even transitioning over with more energy efficient windows, reducing the cost of your heating bill. I understand that everyone is entitled to there personal opinion, but realisically thinking cars are more energy efficent also, helping reduce smog in the world. 408893103 407378613 RE: Social Responsibility and Annie Haro Stonyfield Farm 11/11/2012 11:41:19 PM I agree chris, it will cut cost by going green but when there trying to sell there product doesn't it cost more because it is a green product? 408790284 404937640 RE: Social Responsibility and Stonyfield Derrick Woodley Farm 11/11/2012 8:38:18 PM I think the most important value that Stoneyfield thrive on is the fact that they are very concern about being environment friendly. The owner states that they recycle up to 60 percent of waste and has a goal to become 100 percent of recycled waste. 404949704 Welcome to the Week 2 threads! 0 Professor Bryan 11/4/2012 4:37:22 AM Hello class, welcome to the Week 2 discussion! Please be sure to join the converstation by Wednesday in both threads. Thank you! Jon 405481007 Please post early! 0 Professor Bryan 11/5/2012 3:54:27 AM Hello class, please be sure to post early in the week, and not later than Wednesday, in each thread. All students will benefit from your early contributions! Thank you! Jon 406302024,407075 405841240 Stonyfield Farm 0 Oscar Coroy 11/5/2012 7:40:17 PM The CEO states that he will not be satisfied until his company produces a 100% recyclable product. He wants all his waste to be recyclable as well. He believes that simply stating that you are organic isn't enough. A company can not say they are saving power in one department but pollute the air in the other(which most companies do). His company invests 10% of their company's profit to organic farms, clean energy, new technology, etc. to help the environment and the company be cleaner. 407075854,408636 406302024 RE: Stonyfield Farm 405841240 Charma Phillips 11/6/2012 7:11:37 PM Modified:11/6/2012 7:14 PM Oscar great post! After reviewing the video I think the CEO attitude towards producing 100% recyclable products is being very responsible because when products are recyclable we all know it's good for the air. What I didn't understand was how can you give so much attention to one area ( saving power) but lack finding a solution to keep the air clean and pure. Maybe increasing investments to aid the organic farms would give the company a boost,produce clean energy and continue to create new technological products. But it also goes back to what the customers need supply and demand. I just feel the investments can be greater. Who doesn't want to breathe clean air and be able to gain profits from organic farms and products. 407075854 406302024 RE: Stonyfield Fabromiya Monsanto Farm 11/8/2012 12:22:30 PM I understand where you are coming from Charma. I love that they did help the economy with all the loyalty of recycling. So I would think this was their was of keeping the air clean. When you recycle you are preventing more pollution from going into the air. I think if every business was loyal the way Stonyfield Farm is we would reduce the amount of pollution and help the environment. 408636281 406302024 RE: Stonyfield Oscar Coroy Farm 11/11/2012 5:01:38 PM Thanks Charma! As being Eco-Friendly continues to trend with customers and businesses, supply and demand for products like Stonyfields will only increase. I believe that 10% of all profits going towards foundations thriving for a better earth is great! That is a huge percentage to invest in! Maybe if they focused on investing into one business at a time instead of spreading the wealth we would see a bigger impact. Either way, they are investing much more than most companies are. One company can only do so much right? 406274922,406306 406005714 RE: Stonyfield Farm 405841240 Professor Bryan 11/6/2012 3:45:40 AM Oscar and class, great comments! Stonyfield has marketed its environmental and organic "roots" very successfully. Consumers will be loyal to a company that they can relate to and offers a sense of social responsibility. That is a niche that many small businesses successfully achieve, and they are often are able to charge higher prices due to that marketing success. Comments? Examples? Jon 406306807 406274922 406005714 RE: Stonyfield Seth Schwable Farm 11/6/2012 6:25:24 PM Modified:11/6/2012 6:25 PM It is a matter of supply and demand. The reason consumers pay the higher prices is because there is little choice in the marketplace. These smaller businesses are picking up consumers from a niche market that larger companies overlook because of the prohibitive costs. If the larger companies all offered green and organic products, they would offer lower prices than the smaller companies and drive them out of business. But this is unlikely since the biggest concern for consumers of products and services often is cost, and competing corporations will always focus on offering a better deal than the competition. 406306807 406274922 RE: Stonyfield Bret Luckenbaugh Farm 11/6/2012 7:19:54 PM Seth, I think you are dead one with the fact that the big corporations will always be pushing a better deal than the other guy. Supply and demand as you said. I do have hope that we as a country will begin to migrate to something along the lines of what Stonyfield Farm is implementing. Watching a quick video may not give us the whole story of what they are doing, but the idea of supporting local suppliers will ultimately be beneficial because it will have a positive impact on our economy. Maybe up front not everyone will be able to purchase the higher priced items or not even want to, but the more we support this idea the more money will be kept in house and hopefully put this country in a slightly better economic stance. My family doesn't buy all organic by any means, but we do shop at a local farmer's market for simple things such as milk, eggs, fruits and vegetables, etc. The company that we buy the milk from has reverted back to glass bottles to cut down on waste (and probably overhead), but nonetheless it is a positive outcome. After the refund from returning the bottles the milk is on average only about $.10 more expensive than your big name brands from the grocery store. 406366199 406005714 RE: Stonyfield Fabromiya Monsanto Farm 11/6/2012 9:06:19 PM With Stonyfield selling quality it is well worth paying a little more for what your getting. I love their loyalty to try to maintain a healthy planet and sell healthy fruits, yogurts, milk, and even smoothies. 406851585 406005714 RE: Stonyfield Eric Underwood Farm 11/7/2012 9:27:22 PM There will always be a group of the population that is overly price conscious yet when I worked in a retail establishment and was a part of marketing meetings and strategy, every study we looked at showed price being less of an influence than many other factors. At our store we really strove to establish rapport with our customers. It was through the building of a positive relationship and trust that eased the anxiety of a buying decision and brought in repeat customers. Instead of sellers we worked to be educators and to help the customer come to an informed decision. Small businesses have a great edge in the relationship business. They are not a corporate face but a member of the community. Operating decisions are made with the community and its people in mind because that business is a part of that neighborhood. It is easier to trust a CEO that you will see at the pizza parlour or at church and who can come meet with its suppliers face to face, instead of a CEO in a super high rise building in some far off big city. It is the building of those bonds that allow a socially responsible company to have a strong message and a strong impact. 408794613 406005714 RE: Stonyfield Derrick Woodley Farm 11/11/2012 8:44:01 PM I agree that they can charge higher prices for the higher quality of foods. The main reason for Stoneyfield success is that they invest in the best products and pay their farmers higher salaries. Also with the eco-friendly process it's not only the best tasting yogurt but it is the cleanest and most environmental friendly process. 405927606 accomplish the mission 0 Stephen Nichols 11/5/2012 9:37:37 PM The CEO is saying that he is trying to run his company using the principles of organic food and being environmentally conscious applied to all areas of the business. When he talks about improving the company he refers to applying these principles more broadly and to a greater degree. He means wasting less and reusing more. On financial lines the CEO is saying that the company is doing better than competitors because they are organic and because their food is healthier than others. His reference to what remains to be done does not seem to include making more profit but rather accomplishing his mission. 406306263,407201 406248203 Social Responsibility and Stonyfield Farm 0 Derek Taylor 11/6/2012 5:34:58 PM Stonyfield Farm is company that relies on product quality and environment safety. The way that they conduct their business to benefit their customers is both environmentally friendly and appealing based on the quality. They stand for a safe environment while distributing a top of the line health friendly product for their market. They succeed by having good morals and customer appreciation for their excellent yogurt and the health safe process in which they conduct their business. 407201671 406306263 406248203 RE: Social Responsibility Charma Phillips 11/6/2012 7:18:54 PM and Stonyfield Farm Derek good post! Do you believe consumers are more interested in quality products or the investments being done to make the products at Stonyfield even more safer and still focus on profit? Having a good quality product and a safe environment usually is not as important to a consumer than how much the company is gaining a profit and how much is going back into the companies product to make it better. 407201671 406306263 RE: Social Responsibility and Derek Taylor Stonyfield Farm 11/8/2012 5:06:46 PM I think that in this instance both the product quality and the investments are what keeps their customers loyal. They found a niche by marketing their product as healthy and consumers responded positively. I think that it depends on what your target market is to determine which factor is more important. In some instances making the product affordable to a certain market and also producing product that can compete with competitors quality is the most important factor. 406304710 Social Responsibility 0 Betty Nelson 11/6/2012 7:16:12 PM The CEO just added even more socially responsibilities. For example, to cut down waste, they use rejects from the plastic container production as feed stock to make handles for toothbrushes and razors. About two cups go into each handle. Stony-field Farm just need to catch up with the rest of the business and advertise that they are going green. ( Hatten, 4th Edition, Small Business Management, Entrepreneurship & Beyond) 406383259 Stoneyfield 0 Vincent Hyatt 11/6/2012 9:47:29 PM Stoneyfield farms is an example of a new generation of companies that have recognized the repercussions of a monetarily driven system. Both the people and the environment suffer. As these companies rise up, they will stand out, gain attention and bring attention to the doorstep of traditional doers. Being socially responsible should not set a company apart, they should be the majority, and those who refuse should stand out. We as the consumers are have the power to change this, but we must take a stand. 406396174 Stonyfield Farm 0 Tonya Rojas 11/6/2012 10:23:35 PM Trying to be as environmentally consious as they can not only can improve his company but it helps the environment too. Being the first certified company, they paved ways for others. Support, profitability, quality, environmental stuartship are 4 of 5 improving areas they are working on. He seems pretty humble and he knows that there is still work to do and his work isn't done yet. Reduce, resuse, and recycle. 406691280,406929 406433502 Laws and regulations? 0 Professor Bryan 11/7/2012 3:39:08 AM Class, new question from Chapter 3 of the text. Discuss some of the laws that generally regulate business activity in this country, and give some historical background on the major laws that affect all entrepreneurs today. Jon 406929842,407428 406691280 406433502 RE: Laws and regulations? Betty Nelson 11/7/2012 5:23:43 PM Small business owners face a never ending job of keeping up with the laws and regulations by which they must abide. One problem is that the wording of many laws and regulations is often baffling and easy to misunderstand. A second prolems for small businesses is the enormous amount of paperwork required to generate the many reports and records mandated by regulations. This paperwork imposes time and resource burdens on business owners who are often strapp for both. A third problem is the cost.(Hatten, 4th Edition, 2009, Small business Management Entrepreneurship & Beyond) 407428044,408154 406929842 406691280 RE: Laws and Professor Bryan regulations? 11/8/2012 3:33:48 AM Betty and class, excellent feedback on the laws and historical background. To review, four groups of law are: · Consumer: Consumer protection became popular with Ralph Nader in the 1960s. Some government agencies that protect consumers are the Food and Drug Administration (FDA) and the Consumer Product Safety Commission. · Competition: This includes such acts as the Sherman Antitrust Act of 1890 and also the Federal Trade Commission (FTC) set up to prevent unfair trade practices and prevent monopolies from occurring. · Environment: The Environmental Protection Agency (EPA) was created to enforce and deal with the complex environmental laws. · Equality and Safety: The Civil Rights Act of 1964 was started to deal with many different kinds of discrimination. There is also the ADEA and American with Disabilities Act (ADA) to deal with disabilities and age discrimination. Some of the control agencies are the Equal Employment Opportunity Commission (EEOC), dealing with equality, and OSHA, dealing with issues of health and safety. Of course, there are many more, and new legislation almost every day! Comments? URLs? JON 407428044 406929842 RE: Laws and Stephen Nichols regulations? 11/8/2012 11:03:43 PM At least in the tech industry the patent scene (I think this falls under competition) looks to be getting ugly. It seems like you can't innovate anymore without patent trolls claiming to have prior rights to your work. They don't even make claims that are likely to hold up in a court. They just want settlements and to set precedents where they win in court so they can use it against other companies. This seems like a major threat to anyone starting a company in a tech industry. You can't do it without having a lawyer for backup anymore. 408154619 406929842 RE: Laws and Charma Phillips regulations? 11/10/2012 5:23:09 PM Professor while reviewing the laws that were regulated to protect consumers I often wonder how entrepreneurs who are involved with food products how much are they actually governed by the Food and Drug Administration? Also when someone opens a restaurant what is the exact role of the owner to it's customer in regards to making sure their products are safe? With so many salmonella cases arising is the agency not equipped to properly protect the consumer or is it they don't have enough staff to oversea every situation. I'm asking because I just noticed a vendor who used to sell Jamaican food from his cart and now has a store front without the proper sticker in the window , but still is selling food. Is this illegal? 407727262 406433502 RE: Laws and regulations? Ddungu Wasswa 11/9/2012 5:53:06 PM Examples of laws that affect all businesses, including start-ups, are the environmental laws. Businesses can’t contaminate water sources by dumping harmful chemicals on rivers or lakes. Businesses can’t have gas emissions into the air that are too polluted either. Other laws that everybody has to abide by are related to minimum wages; these are important laws because start-ups are oftentimes strap for money. Minimum wage laws have been in effect since the 1930’s, when there were created to make sure the unemployment pressured back then didn’t degenerate in people getting paid very little in exchange for having one of the few jobs available at the time. 408806428 406433502 RE: Laws and regulations? Robert Smith 11/11/2012 9:00:13 PM I plan to start a manufacturing business that will utilize electrically powered machinery and chemicals. The Occupational Safety and Health Administration has regulations that will regulate how I may run my business. That means that I will have to research what regulations correspond with my business and make plans to abide by those regulations. 406533513 Social Responsibility and Stonyfield Farm 0 Ddungu Wasswa 11/7/2012 11:06:21 AM There are several things that he does that are in agreement with his sense of social responsibility. For example, when he has excess milk produced in his farm he doesn’t through away the excess. Instead he gives it to the neighbor that can use it to feed its pigs. Another example is his inclination towards conservation. He wants to use fewer plastic containers and also to do some recycling. The Stonyfield Farm is benefiting from its pro-environment and “doing the right thing” strategy. These socially responsible guidelines can set businesses apart and attract loyal clienteles that are of a similar mindset. An example we see in the real world is Starbucks. Starbucks has programs in many developing countries where it supports small farmers and pays them a fair price for their coffee grains. Consumers are aware of these programs (which Starbucks publicizes) and many consumers appreciate and value Starbucks for its socially responsible actions in the developing world. There is the other side of the coin: if a company were exposed in public as abusing the environment or shortchanging farmers in the developing world, then there would be a backlash from the consumers. We see this often when companies are exposed as sourcing their manufactured products from sweatshops in Asia. That is bad PR even if it helps the bottom line. 406583885 RE: Social Responsibility 0 Christopher Akpan 11/7/2012 1:14:06 PM Modified:11/7/2012 1:28 PM CEO Hirshberg seems to be very concerned with his company, and how it can help reduce wasting time and money all together. With his company he used old materials to make other things like toothbrushes and so forth which I thought was a great idea. Doing things like going green, recycling were very important needlessness to say. If yu really think about it, more and more companies are converting over to a more eco-friendly place of business. Prime example, many of your local super markets like Publix, and Whole Foods offering their customers reusable grocery bags for a small fee. Also many family homes are going green, so I think that if their company could put their business out their by advertising, having great customer service will show people that his company is eco-friendly too. 406658274 Stonyfield 0 Nicole Mendez 11/7/2012 4:17:28 PM After watching the video I have realized that the company is actually quite remarkable. They give their in-usable milk to pig farmers up the street, they use 60% recyclable items and use their lids as a way to advertise their beliefs and standards to get them a crossed to consumers. It only takes one company to show others how it can be done. I do not think this way of business could work as well with a large manufacturing company but some steps could still be followed. Stonyfield would still like to increase their recyclable amount to 80% in the near future but as of right now in my opinion they are doing a great job. I never really understood what organic meant and wondered why people would spend double the price for organic when in reality we do not know if the produce is actually organic or if the farmers are just saying it is. I am a huge conspiracy theory person who feels if people can cheat they will and it seems like organic food could be an easy way to prosper but after watching the video I might put more thought into going organic and finding ways to incorporate it into my life. 406811863,407146 406679640 Stonyfield Farm 0 Sheena Davis 11/7/2012 5:01:28 PM I can watch the video, but I'm not able to hear the video because the computer i'm using has no speakers. 407146360 406811863 RE: Stonyfield Farm 406679640 Moira Johnston 11/7/2012 8:26:32 PM Sheena, You can veiw the transcript instead. The video ran a couple seconds slower than the sound on my computer, so reading it may be better anyway! 407146360 406811863 RE: Stonyfield Sheena Davis Farm 11/8/2012 3:10:05 PM Thanks for the help, that will be my next step 407416033 406721001 Stonyfield Farm 0 Charles Edwards 11/7/2012 6:13:31 PM After watching the video I Think he is on the right path and is doing more than a lot of others in his position. He adopted ways to improve the environment while cutting cost. I thinks as ways come about to improve more he will. 407416033 RE: Stonyfield Farm 406721001 Audrey Dawson 11/8/2012 10:33:14 PM Charles I agree, I believe Greg will be more into what can his company doing in the near future to give make, then merely to make a profit. 406810176 Potential... 0 Moira Johnston 11/7/2012 8:24:05 PM I love this statement. Mr. Hirshberg set about to improve Stonyfield Farm by following the 3 R's- Reduce, Reuse and Recycle responsibly. For example, instead of letting yogurt go to waste, they donate it to a pig farmer. He also states that they use "lighter weight cups to use less oil. We try to create a reusable container that you can reuse. And we've partnered with toothbrush companies, for example, to collect cups and recycle them." However, I think that the most important statement Mr. Hirshberg mad was about his hope for the future of his company to use compostable, biodegradable cups, "But the reality is, is that we won‟t be – we won‟t be responsible by my definition until we have a completely compostable, biodegradable cup that you can put in your backyard as fertilizer to grow more plants." 406868496 Social Responsibility and Stonyfield Farm 0 Auneidra Jefferson 11/7/2012 9:57:03 PM In order for the company to "identify and examine every potential for doing good and make some kind of investment there", he has placed a person on his team to oversee operations to identify places where there can or need to be improved. That's person brings every possibility to the table for the company to reach it's goal of becoming environmentally conscious and responsible for helping to maintain the planet for future generations. That's why they've come up with ways to not only be organic but to also (eventually) diminish their waste (like sending residual milk to other locations for further use) and also bring social awareness to others (the lid campaign). What remains to be done is for them to come up with a biodegradable container for their product. But in the meantime they're trying to come up with ways to reduce THAT waste by having reusable containers and so forth. By constantly examining the company and it's operations I think the CEO will always find a way to be the truly organic company he wants it to be. 408072818,408739 406929870 Competitive analysis? 0 Professor Bryan 11/8/2012 3:34:25 AM Class, new question from Chapter 3 of the text. What is the value of competitive analysis to the small business owner? What should you know about your competition, and what analytical methods can you use to find out this information? JON 408739108 408072818 RE: Competitive analysis? 406929870 Fabromiya Monsanto 11/10/2012 2:21:51 PM The great thing about competition is it will keep you up to par with what you are selling. You have things to compare it to versus having nothing to compare your product to. You want to find out where your competitors are vulnerable. So one thing you can so is act like a customer and dish out the details. You will figure out what their positives are and what their weaknesses are. You can then compare and seek out your weak and vulnerable areas are and improve your business from there. From there you should know what makes your prospects want to buy from you. Whether it is quality, quantity or just the price. Being positive and confident in your selling products is a technique in helping you sell your products as well. Learn from either your mistakes or mistakes of others. Then a great point is to look for fresh and new ideas for your business. 408739108 408072818 RE: Competitive Christopher Akpan analysis? 11/11/2012 7:30:53 PM Well said, Monsanto. On my current job, as a Sales Manager with the car dealership I'm employed with, I do alot of price comparison. Basically, like you said, you want to see what your competition looks like. It gives you some type of idea of knowing if your items that you are selling is priced correctly. Whether your price is just right, or too high, at least you as the producer knows why your product isn't selling like hot cakes as they say... One thing that I personally like to do is, go on my competitors website and compare there e-price of a vehicle to ours with same make and model. I think this is a good way for us as the company to have an idea, and the consumer also, so they can see they are being given a fair deal on their product. 408162390 407867780 RE: Competitive analysis? 406929870 Ddungu Wasswa 11/9/2012 11:27:10 PM Modified:11/10/2012 12:01 AM Competitive analysis can tell a business owner what are the best areas to focus on, and how to gain market share on competitors. A small company should focus its efforts in areas in which it’s strong and therefore can gain market share over competitors, while selling profitable products/services. You can investigate the strengths and weaknesses of your competitors, the products they sell, their prices and margins. Most companies collect and store large amounts of data about their processes, customers, suppliers, and competitors. Properly analyzed and interpreted, this data helps improve competitiveness and profitability. An example is Amazon.com which collects and analyzes data from its customers to personalize product offerings and marketing strategies. Amazon’s data mining algorithms are responsible for giving each returning customer a personalized display of products the customer might find appealing based on prior browsing and purchasing patterns. 408162390 407867780 RE: Competitive Charma Phillips analysis? 11/10/2012 5:38:02 PM Good post Ddungu Just to add when it comes to competition there are no set rules about it. Learning as much as possible about other companies can also give a competitive edge without the other's even knowing it. Most consumers are concerned about the cost of most items and I think using a secret shopper to research prices is also helpful. I guess the best way to explain this is to simply know the competition and understand what makes them popular and successful among their customers. The first step in a competitor analysis is to identify the current and potential competition. As mentioned in the "Market Strategies" chapter, there are essentially two ways you can identify competitors. The first is to look at the market from the customer's viewpoint and group all your competitors by the degree to which they contend for the buyer's dollar. The second method is to group competitors according to their various competitive strategies so you understand what motivates them. Once you have grouped your competitors, you can start to analyze their strategies and identify the areas where they are most vulnerable. This can be done through an examination of your competitors' weaknesses and strengths. A competitor's strengths and weaknesses are usually based on the presence and absence of key assets and skills needed to compete in the market. www.entrepreneur.com/article/25756 407161740 RE: Competitive analysis? 406929870 Tonya Rojas 11/8/2012 3:45:16 PM Ways to find out information about the competition: • Read articles in trade publications. A proliferation of specialized publications in every industry makes your gathering easier—for example, read Progressive Grocer if you are selling food products, or Lodging Hospitality if you are interested in travel accommodations. • Listen to what your customers and salespeople say about competitors. These groups make the most frequent comparisons of you and the competition. • Keep a file on key competitors. Information is useless unless you can access it easily. Include published information, notes of conversations, or competitors sales, product, or service brochures. These readily available sources of information can help you determine how your competitors position themselves. • Establish a regular time, perhaps a monthly meeting, to meet with key employees to evaluate the information in these competitive information files. • Attend industry trade shows, exhibits, and conferences. A lot can be learned from competitors’ booths and through the networking (or socializing) that goes on at such events. • Buy competitors’ products and take them apart to determine their quality and other advantages. Consider incorporating the best elements of competing products into your own products. This process is called reverse engineering and is part of a process of establishing comparison standards called benchmarking. • Consult published credit reports on your competitors. Companies like Dun & Bradstreet (D&B) make standard credit reports available. See what D&B says about the competition. Ref: Small Business Management: Entrepreneurship and Beyond (Ch. 3) 407468842 407242471 RE: Competitive analysis? 406929870 Betty Nelson 11/8/2012 6:13:36 PM If you were forced to condense the description of your business down to the one factor that makes you successful and sets your business apart from all other similar businesses, you would recognize your competitive advantage, which is found by means of a competitive analysis. The heart of your company’s strategy and reason for being in business is your competitive advantage. You must do something better than everyone else; otherwise, your business isn’t needed.(Hatten, forth Edition, 2009, Small Business Management, Entrepreneurship & Beyond). What you should know about your competition is "everything", how do you fine out this information, with spies, of course, and the book dosen't mention this idea. 407468842 407242471 RE: Competitive Professor Bryan analysis? 11/9/2012 5:30:04 AM Betty and class, excellent feedback on competitive analysis! By doing a competitive analysis, you can find out your competitors’ weaknesses. Once you know their weaknesses, you can do it “better,” giving your business the competitive advantage. You should find out as much as possible about your competitors and keep current. Some of the methods to use are the Dun and Bradstreet credit bureau, trade publications, and customer comments. Examples? URLs? JON 407572459 407200892 Social Responsibility and Stonyfield Farm 0 Robert Smith 11/8/2012 5:05:23 PM One of the first things that impressed me was the organic process by which Stonyfield produces their yogurt. It does cost more, but to make up for the cost of producing a quality organic yogurt Stonyfield save money in other ways. Stonyfield doesn't advertise as much as other yogurt manufacturers. Stonyfield also finds ways to save money by reducing waste and producing packing materials that use less plastic. They also use recycled materials and reuse as much materials and byproducts as possible. I was impressed how they use food waste as feed for hogs. That not only creates less waste, but provides an inexpensive food source for other livestock. Essentially, that reduces the waste that stonyfield produces, and reduces the cost of raising hogs. The CEO did mention that he hopes to someday have a yogurt container that is biodegradable enough to use as fertilizer in a garden. That is something that I would like to see happen. I don't imagine it's possible, given that the moisture content of yogurt would make the container degrade to fast to be a viable container. However, I imagine that Stonyfield will come up with some good ideas in the future. They've already got me considering eating yogurt. 407572459 407200892 RE: Social Responsibility and Stonyfield Audrey Dawson Farm 11/9/2012 11:09:57 AM Robert, I too was impressed on how Stonyfield manufactures their organic yogurt. I didn't think on how this company helps other companies such as the donation the waste to other local business for their pigs. This to me is giving back, and also a way to not harm the environment. As you mentioned it would be interesting to see how Stonyfield will come up with the biodegradable containers. Great comments! 407415382,407676 407389475 Stonyfield 0 Sheena Davis 11/8/2012 9:41:53 PM I feel he was able to improve his company by getting personally involved and economically involved. I like the fact that no matter who wanted to merge with this company he kept his mission and dream alive, active, and on going no matter the situation. This company was able to teach, encourage, and learn from its consumers. 407676049 407415382 407389475 RE: Stonyfield Audrey Dawson 11/8/2012 10:31:44 PM Sheena, I too like the company was able to improve on being personally and economically. Although every business goal to make a profit, he ultimate goal was to be responsible in how and what he produced. I liked the fact he never wasted product that was made, instead made it possible to be a serves to a local business. Greg is truly a responsible CEO 407676049 407415382 RE: Stonyfield Sheena Davis 11/9/2012 3:44:05 PM Yes! That is great I also like the fact that the materials that he chose to use are reusable. 407413283 Stonyfield contribution 0 Audrey Dawson 11/8/2012 10:27:09 PM The Ceo of this company is taking every measure to make sure the company is not contributing to waste, but utilizing all materials in the organic business he has founded. Greg is making sure his excess waste is not simply going in to the garbage like left over milk, but stores this milk and gives to the local pig farm for their feed. This is not only helping locals, but is keeping the discard from being thrown away. The company is making sure that every possible way.The company has improved in my opinion because they are always giving back by giving to environmental causes.Like Greg mentions that it is important to invest into a company and make sure you are doing what is responsible instead of making sure there is a profit. 407569497,407834 407468954 0 RE: Size of business Professor Bryan plan? 11/9/2012 5:30:58 AM Modified:11/9/2012 5:31 AM Class, new question from Chapter 4 of the text. Why wouldn’t a 100-page business plan be four times better than a 25-page business plan? Jon 407834603,407935 407569497 407468954 RE: Size of business plan? Audrey Dawson 11/9/2012 11:02:32 AM I would say potential investors are not wanting to ready an overly detailed business plan. The are wanting to see how they are going to be paid back, and how long is it going to take you to make the profit necessary to pay them back. So basically 25 page business plan can sum this up perfectly. 407935737,408321 407834603 407569497 RE: Size of business Eric Underwood plan? 11/9/2012 9:45:17 PM This is a perfect examination of quality over quantity. A business plan does not pay by the word but by the strength of the planning and the organization of the ideas and methods to accomplish the goals of the entrepreneur. If an entrepreneur were to over analyze the methodology of the business they might become trapped and overwhelmed in the details and minutiae of the processes. Having a clear, succinct strategy and the methods outlined on how to achieve the goals is enough. Then the company can be flexible enough to change as new information arises or new challenges pop up. A business plan must also communicate well and by overwhelming the people that need to receive the communication can hamper the effectiveness of the message. 407935737 407834603 RE: Size of business Tonya Rojas plan? 11/10/2012 8:29:17 AM That is a great way of describing the difference Eric. Having to much to go through can mean more you might have to change. Thinking to much and to much information can be overwhelming. When you know what you want and what you want to do, it shouldn't take 100 pages to explain. Taking your idea and putting it on paper is never an easy task but once you do, running through it again and again gives you a chance to edit and condence to a reasonable size business plan. Writing a business plan is a long process of progressive steps that generally follow a sequence. Investors see dozens of business plans daily so making yours as clear and informative as possible, while keeping short and to the point is always a better option. 408321547 407834603 RE: Size of business Audrey Dawson plan? 11/10/2012 10:06:44 PM Yes communication is very important, your correct if the investor is interested then they will probably request more information. 408527423 407834603 RE: Size of business Nicole Mendez plan? 11/11/2012 1:23:09 PM I agree with you about the this is a perfect example of quality over quantity. A 100 page business plan just does not seem like it would be concise enough for the reader to understand the actual plan. I feel like that would be over kill and most likely contain too many ideas rather than a plan of attack. Over analyzing is a big problem when it comes to a business plan and starting a company, yes in a business plan a person is supposed to account for costs and losses and what-ifs but I think that too many what-ifs contradict the actual plan. I am building a business plan right now and I have gone to different bars to ask questions on daily costs and prospective costs and there is no way I could write a 100 page plan that would not be overwhelming for the reader. 408188200,408194 407897769 407569497 RE: Size of business Professor Bryan plan? 11/10/2012 5:35:07 AM Audrey and class, I enjoyed your comments on the appropriate length of the business plan! A 100-page business plan wouldn’t be four times better than a 25-page business plan because a plan needs to be concise. If your plan is over 100 pages, it reflects a need to sharpen your ideas. Twenty-five pages should be enough detail to communicate the important points of your business. Comments? Examples? JON 408188200 407897769 RE: Size of business Charles Edwards plan? 11/10/2012 6:24:51 PM Modified:11/10/2012 6:26 PM I agree, I think of it as a business resume. No employer wants to read a 5 page resume, all they want to know is the fact relevant to the job. With 100 pages it will seem like you haven’t finished planning. 408330968 408194728 407897769 RE: Size of business Stephen Nichols plan? 11/10/2012 6:35:57 PM This isn't completely on topic but I would like to know if business plans are something that need to be practice. In real life, how good does a business plan really need to be versus other factors? I feel like the business plan and resume are kind of related in that there isn't one right way to do it, only the hope that the right eyes will see it. I saw on a documentary about Silicon Valley that Intel approached their investor without a business plan and was still successful just based on their reputation. I realize that is a pretty ridiculous to expect in the real world. Something Ventured. (2011). [Video]. Retrieved from www.netflix.com 408330968 408194728 RE: Size of business Audrey Dawson plan? 11/10/2012 10:25:48 PM That is interesting business plan verses a resume. I never would of considered that a resume would be significant enough to detail what the business is about. Im interested to know would the resume be lengthy or just summarizing main points of the business? 408742752 407975465 407897769 RE: Size of business Bret Luckenbaugh plan? 11/10/2012 10:18:06 AM I don't think we would be out of line to compare a good business plan to a good resume. You want to hit the big points and explain them, as well as be knowledgeable on every speck of information within it. What you don't want to do is drag information out and bore the potential investor/employer. Handing them a book may deter them from being interested in your ideas because they may, quite frankly, not want to waste their time dealing with you. 408742752 407975465 RE: Size of business Audrey Dawson plan? 11/11/2012 7:35:47 PM Bret, Yes hitting the main points is a good concept to incorporate in a good resume. That is exactly what a resume is giving points of what something is about, so yes this to me is a great way to show an potential investor who is interesting in your business. 408114231 407468954 RE: Size of business plan? Derek Taylor 11/10/2012 3:57:51 PM If your business plan was that fluffed full of information it would be hard to highlight the details of the project to who you are presenting your business plan to. In my expereince thorough information of statistics and target market are necessities that are required in a business plan. Brief summaries with well researched and precise points highlighted with a graphic visual is more effective than long paragraphs and extensive word use. 408362158 408164506 407468954 RE: Size of business plan? Charma Phillips 11/10/2012 5:42:03 PM If I was an investor I would not have a lot of interest in reading a long, over drafted business plan that may not have anything to offer to my company. Size does not always matter. Most investors want to get right down to business while eliminating all the extra red tape. Time and money is of the essence and who wants to spend all that time reading a 100 page plan when they can skim through 25 pages and point out what they would like to further discuss. 408362158 408164506 RE: Size of business Moira Johnston plan? 11/10/2012 11:45:34 PM I agree, Charma. 25 pages to get straight to the point is much more sufficient than a larger business plan that would confuse investors. I also like what Professor Bryan said about needing to be more focused when it comes to your plan if it is 100 pages. If I was an investor and had to read a drawn out plan, I would think the entrepreneur was unorganized and look to invest elsewhere until they had more experience. 408362072 RE: Size of business plan? 407468954 Robert Smith 11/10/2012 11:45:18 PM I think that brings up the argument of quantity versus quality. Let's also not forget that a person's attention span is only so long. Who wants to read 100-page business plan in the first place? Especially if the first 25 pages aren't that great to begin with. I would rather have 25 quality pages to read through than 100 mediocre pages to read through. 408740507,408649 Who should write the plan? 408386009 0 Professor Bryan 11/11/2012 5:01:44 AM Class, new question from Chapter 4. Who should write the business plan? Jon 408740507 RE: Who should write the plan? 408386009 Eric Underwood 11/11/2012 7:32:48 PM It is true that the entrepreneur and the investor are the two most directly involved in the creation of a new business, and their ideas and vision are what drive the culture of a business. Before any employees can be hired there must be a working idea of who those people are that would help bring the vision from paper into reality. However, a business plan should not be viewed as a static document and should be revisited from time to time. If the business plan is being re-written mangers should also be involved in the process of creating the new vision for the direction of the company. 408747406 408649868 408386009 RE: Who should write the plan? Oscar Coroy 11/11/2012 5:23:46 PM The business owner should write the business plan. Their vision and personality should be everywhere. the owner would get help from outside sources, however, the plan should be exactly what they think should happen. 408747406 408649868 RE: Who should Audrey Dawson write the plan? 11/11/2012 7:41:47 PM Oscar, I agree with you that the business owner should be the one who writes the business plan, and be the one to update if any changes are needed. You as the owner are the one who knows how you want your business needs, so the owner is the one who should be able to write the business plan. 408562195 RE: Who should write the plan? 408386009 Seth Schwable 11/11/2012 2:41:15 PM I think the key is that the business owner's vision is present in the plan. There are services that will put a business plan together for a fee, but the owner needs to have their imprint on the thing. If a venture capitalist is going to invest, they need to have an idea of the owner's temperament and philosophy regarding how the business will be run. 408481687 RE: Who should write the plan? 408386009 Bret Luckenbaugh 11/11/2012 11:30:07 AM The business plan can be written by anyone, however our text provides a good list of what need to be included in the plan as well as proper orientation and presentation. Page 139 of our text outlines some of the mistakes to look out for such as: submitting a rough copy rather than a final draft, current financial information and industry comparisons, and being overly optimistic just to name a few. The main thing is to gather accurate information and reach out to others for support if you are not confident in any specific area of the plan. 408744323 RE: Who should write the plan? 408386009 Moira Johnston 11/11/2012 7:37:51 PM I think the business owner should draft the plan and have someone who can be objective make changes if necessary. The business owners emotions can overshadow the business plan and possibly cloud the important facts needed for investors. The objective party can clarify the plan or include details the owner may have overlooked. If nothing else, it's a good way to make sure your business plan is concise and informative. 408889112 RE: Who should write the plan? 408386009 Vincent Hyatt 11/11/2012 11:29:27 PM The business plan, or at least the initial plan, should be prepared by the entrepreneur seeking investment. From there it would be on both the investors and entrepreneurs to come to an agreement on a suitable plan. _u=6919420;_dt=6 2E-B3-8C-F9-89-04