UNCLASSIFIED
ALL PARTNER ACCESS NETWORK
Program Overview
LCDR Jay Stapleton
U.S. Joint Staff J6
US PACIFIC COMMAND, J73
Pacific Warfighting Center
Jerry Giles, J732 Branch Chief
Ty Wooldridge, J7 Division Chief
UNCLASSIFIED
•
A web-based, dot-org, "community
of communities"
•
A web 2.0 service that combines
the benefits of unstructured
collaboration (wikis, blogs, forums)
and structured collaboration (file
sharing, calendar) with the
personalization of social
networking
•
Users can leverage APAN’s “social
networking” environment to form
networks that cut across
groups/COIs
TISC Operational View - 1 (OV-1)
Nonclassified
Non-dotmil
IA
Controlled
PACOM DAA
Oversight
what is
APAN
Operated
by PWC
Core
Services
DISA Gig
Waiver
PACOM
Funded
PACOM’s Primary non-dotmil, non-class info sharing
network
Exercise & Real-World
Support (people/equip)
Provide Open-Source (VIC)
& Media Analysis
Coalition Exercise
Planning & Information
Build Partnerships &
Enhance Security Coop
Provide Exercise
Information Management
Coordination
APAN
Mission
Promote Communities
of Interest and Practice
Provide unimpeded access for
the exchange of strategic
communication & information
SOUTHCOM | Pacific Area Special
Operations Conference | Marine Forces Pacific | Khan Quest | Non-Lethal
SOCPAC | Talisman Saber | US Forces Japan | Keen Edge | US Navy
Pacific Fleet | Pacific Partnership | Western Pacific Naval Symposium | US
Pacific Command | Balikatan | Pakistan / Afghanistan Coordination
Cell (PACC) | Asia Pacific Intelligence Chiefs Conference | Chiefs of Defense
Who
APAN
| Senior Enlisted Leaders | Talisman Saber
| AFRICOM | Asia Pacific Defense Forum
Supports
| EUCOM| Joint Interagency Task Force West| SOUTHCOM | Multinational
Association of Southeast Asian Nations |
Communications Interoperability Program | Pacific Endeavor | Mutual Defense Board |
US Coast Guard | Quad Nations | Joint Task Force Homeland Defense
| Makani Pahili | Vigilant Guard | Lightning Rescue | US Army | Garuda Shield |
chemical, biological, radiological, nuclear, and high yield explosive | Joint
Interagency Coordination Group | Yama Sakura | Keris Strike | Yudh-Abhyas |
Pacific Armies Management Seminars | Pacific Air Forces | Air Power Symposium
| Pacific Lifeline | Asia Pacific Center for Security Studies | Asia Pacific
Collaborative Security Consortium| Global Peace Operations Initiative
Group & Site Membership
• Membership is not tracked & permissions are managed using site-level
roles.
• Public Open - Everyone can see the group & all content & can join without
approval.
• Public Closed - Everyone can see the group and all content, but must apply to join
and be approved to become members and contribute.
• Private Listed - Only members can see the group and all content. Everyone can
see just the group name and description, but must apply to join
and be approved to become members.
• Private Unlisted - Only members know that the group exists and can see group
and all content. All others must be invited to join and approved
to become members.
Types of
Groups
Public View,
but only
members can
post
(Closed)
Public
Public
Private
Private View,
hidden pages &
hidden content
(Unlisted)
Private
Access to all
public
information
(Open)
Private View,
requires Group
membership to
view& post
(Listed)
Information Assurance / Network Security
• Identity Management
– All users are required to establish an identity
– Requires user to provide Identity attributes / User profiles (Haiti lessons learned)
Can track, Analyze & Deactivate users activity
– Ability to deactivation identity of any member
• User Authentication
– Authentication factors (security questions, security images, passwords)
– Access control – Use of CAPTCHA (Completely Automated Public Turing test to tell
Computers and Humans Apart)
– User authorization - Roles & Pre-defined Permissions
• Data at Rest
– Microsoft’s SQL Server 2008 Transparent Data Encryption (TDE)
– Provides full database-level encryption for entire database at rest without affecting
applications or database services
Information Assurance / Network Security
• Data in Transport
– Implements Secure Socket Layer (SSL) & industry standard RSA 1024-bit encryption
– Provides security for communications over networks external to APAN (such as the
Internet) by encrypting segments of network connections at transport layer end-toend.
– Search & Security. The indexing and search services on APAN are security context
and permission aware.
• Network Security
– Under the Network Security Cognizance of USPACOM J6 Weekly IAVA patches
– Regular scanning for malware Intrusion detection hardware Network Security
– Monitored 24x7
Tools & Capabilities
• APAN “Lite” Mobile Application
– Enables APAN users to interact with the site while working on the run.
– Low-bandwidth alternative designed specifically for smart phones and PDA’s
– Enables users to keep up with the latest group activity, post to blogs and forums,
and even upload files from your mobile device
– Automated e-mail integration without using a web browser
• Outlook Web Access (OWA) for Remote Email Access
– Web-based Email allows our users to check their email from almost anywhere.
– RPC over HTTP allows them to have their Windows Mobile cell phones check their
APAN email.
• Chat
– The open standard XMPP protocol – enables real-time text chat.
– Multilingual – translation feature lets you pick the language best suited for the
conversation (I.e. English to Portuguese).
Tools & Capabilities
• Calendar Tool
– Keep track of important dates and events with our new calendar tool. Group
calendars enable users to share key events across the community.
• File Sharing / Document Exchange
– Ability to share files, videos, pictures with people and communities
– Groups share files within their Community of Interest
• Wiki
– A collaboration tool that allows easy creation and editing of any number of
interlinked web pages via a web browser using a simplified markup language text
editor.
• Blogs / Forums
– Maintained by an individual with regular entries of commentary, descriptions of
events, etc.
Tools & Capabilities
•
Geographic Information System (GIS)
– Mapping tool that enables users to "geo-tag" any information with a point, line, or
polygon, to save it on a map. Users can view information on a map, allowing them to
drill down into the content details.
•
User Customizable Dashboard
– RSS Feeds
– Favorites
– Google Aps
•
Social Analytics
– Provides a 360-degree view of what people think on the site and the Internet
– Tracks internal and external sentiment about your company and products
– Lets productive teams and groups make themselves visible
– Mines for hot topics across your internal and public communities
– Identifies Answerers, Influencers, and Content Originators
– Measures the level of connection within your community
– Gives you a sense of who is best connected
– Measures the health of your online collaboration efforts
Demo or Screenshots
Questions?
Back-Up Slides
1) Haiti Lessons Learned
2) Analytics Overview
Haiti Lessons Learned
• Information posted/answered on
Haiti HA/DR site:
–
–
–
–
–
–
–
–
–
1,754
Hospital availability
Medicine shipment locations
Safety of port locations
Imagery/maps site locations
Cell phone tower coverage
Volunteer methods, websites
SITREPs
Coordination of efforts and personnel
NGO, IO, Partner Nations, Private Sector using
– Offers of assistance: “I'm Denise Kelly, Exec Dir of CRUDEM
foundation…We are in Milot, …approx 70 miles from PaP…have not been
affected by earthquake...are a full service hospital…fully staffed with over 20
Haitian doctors and 35 nurses...have a volunteer medical trauma and
orthopedic teams from the US…more medical volunteers arriving Wed”
All PARTNERS ACCESS NETWORK
Analytics Overview
US PACIFIC COMMAND J73
Pacific Warfighting Center
James Kaina, J732 Strategies
Ty Wooldridge, J7 Division Chief
What is Analytics?
Actionable Reporting
Focus on top influencers, consumers, contributors
Gain 360-Degree Visibility
Monitor “buzz” topics
Monitor performance indicators
Sentiment
Trending
Understand user engagement
What do you want to analyze?
What are your business objectives?
What do you want to measure?
How will you measure?
What metrics or indicators?
How can you act on the results?
What to measure?
Buzz
Collaboration
Support
Users
Web Analytics
What to measure? Buzz
Top Topics
Answerers for Topics
Most Viewed Topics
Influencers for Topics
New Topics
Originator for Topics
Volatile Topics
New Users Top Topics
Tracked Topics
Sentiment Summary
Most Viewed Tracked Topics
Daily Topic Sentiment
Users Talking about Tracked Topics
Recent Positive Contributions
Top Searches
Recent Negative Contributions
Popular Tags
Topic Sentiment
Whose Talking
Tracked Topic Sentiment
Twitter
Sentiment Extremists
Askers for Topics
What to measure? Collaboration
Contributions per day
Forum views per day
Reply rates
New blog posts
Most active content
Total forum views
Most popular forums
Blog comments per day
Group statistics
Total views per forum
Top questions
Total blog comments
User type summary
Total views per thread
Top discussions
Comments per blog
Social Fingerprint
Forum discussions per day
Most popular forum tags Comments per post
Group activity over time Total forum discussions
Blog statistics
Top commenters
Most active groups
Discussion volume per forum
Top blog topics
Most popular blogs
New groups
Q/A threads
Most active blogs
Most popular posts
Forum statistics
Forum answers per day
Trackbacks per blog
Most popular tags
Answer rate
Q/A reach over time
Blog views per day
Wiki statistics
Reply rate
Most viewed answered threads
Total blog views
Wiki pages per day
Most popular forums
Most viewed unanswered threads Total views per blog
Wiki revisions per day
Most popular threads
Answer people
Total views per post
Contributions per wiki
Most active forums
Asker people
Blog posts per day
Top wiki topics
Test forum topics
Answer rates
Total blog posts
… list continues
What to measure? Summary for Support, Users, Web Analytics
Support
Summary
key vital signs
Forum users
Contributors
Moderators
Top answerers
Top askers
Thread life cycle
Answer rate
Reply rate
Threads
Time-to-solution
Users
Summary
User key vital signs
User behavior
Active users
Find a user
Sign ins
User types
Summary
Answerer
Asker
Commenter
Connector
Influencer
Originator
Moderator
User demographics
User demographics
Users in roles
Total users
Sentiment
Users sentiment
Web Analytics
Summary
Web Analytics key
vital signs
Views
Page views
RSS page views
Most-viewed pages
Visitors
Total visitors
Time on site
Depth of visit
Loyalty
Visitor frequency
Visitor recency
Exit ratio
Usage
Browser usage
Search keywords
Traffic sources
Exceptions
Exceptions