Chapter 18 Labour Cost Considerations Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Learning Objectives • 18.1 Define compensation and list the principal types. • 18.3 Explain impact on determinant of labour cost and percentage: labour turnover rate, training, labour legislation, labour contracts, use of part-time staff, outsourcing, sales volume, location, equipment, layout preparation, service, menu, hours of operation, weather, and competent management. • 18.4 Explain labour costs and percentages between establishments. • 18.5 Define and explain labour cost control. Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • 18.2 Explain direct and indirect compensation. 2 Introduction to Labour • Labour is a major prime cost • Ability to deal effectively is an important requirement for food and beverage managers • Discuss types of labour compensation • Understanding labour cost Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • Costs range from 15 to 45 percent of sales 3 Current Compensation • salaries • wages • tips or gratuities • bonuses • commissions • Indirect • • • • • • • • • • • • paid vacations health benefits life insurance free meals free living accommodations use of recreational facilities discounts on accommodations within a chain company vehicles education child care EAP leave Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • Direct 4 Deferred Compensation • Deferred compensation is received by an employee • Pension benefits • Health benefits • All have some impact, direct or indirect, on the overall cost of labour in an establishment. Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition after the conclusion of his or her period of employment. 5 Determinants of Total Labour Cost • Total labour is affected by several considerations, some • All have a direct effect on the total dollar cost of labour or the cost of labour percentage, some affect both • The significance of each varies from one establishment to another Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition within the scope of a manager’s control 6 • Labour turnover rate • Equipment • Training • Layout • Labour legislation • Preparation • Labour contracts • Service • Use of part-time staff • Menu • Outsourcing • Hours of operation • Sales volume • Weather • Location • Competent management Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Determinants of Total Labour Cost 7 Labour Turnover Labour turnover rate = # of departing employees # of employees on staff Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • Labour turnover rate is a ratio relating the number of departing employees to the total number of employees on the staff 8 • Wages: 7 cooks X 35 hours X $15 per hour • Benefits: $3,675 x 20% =$3,675 =$ 735 • Total labour cost for Full-time =$4,410 Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Use of Part-Time Staff 9 • Wages: 7 cooks X 35 hours X $15 per hour • Benefits: $3,675 x 20% =$3,675 =$ 735 • Total labour cost for Full-time =$4,410 • Full-time cooks • Wages: 4 cooks X 35 hours X $15 per hour • Benefits: $2,100 X 20% = $2,100 = $ 420 • Part-time cooks • Wages: 15 shifts X 7 hours X $10.25 per hour • Benefits: $1,076.25 X 10% = $1,076.25 = $ 107.62 • New total labour cost = $3,703.87 Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Use of Part-Time Staff 10 Hours of Operation Break-even for staying open an extra hour = Fixed costs (1- variable rate) Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • The number of hours that a restaurant operates will have a significant impact on labour cost. 11 Labour Cost Control Labour cost control is to: • For example: • sufficient dishwashers to ensure dishes are washed efficiently, but not so many to the point where dishwashers stand around without any work • sufficient servers to maintain standards of customer service, but never more than a sufficient number to serve the customers Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • maximize the efficiency of the labour force, consistent with standards 12 • • • • • • • Bonus, p. 465 Commission, p. 465 Compensation, p. 464 Deferred compensation, p. 467 Direct compensation, p. 464 Gratuities, p. 465 Indirect compensation, p. 465 • • • • • • • Labour cost control, p. 479 Labour turnover rate, p. 467 Minimum wage, p. 469 Outsourcing, p. 471 Salary, p. 464 Tips, p. 465 Wages, p. 464 Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Key Terms 13 Chapter Web Links • Alberta: http://www.humanservices.alberta.ca/working-inalberta/1224.html • British Columbia: www.labour.gov.bc.ca/esb/ • Manitoba: www.gov.mb.ca/labour/standards/ • New Brunswick: http://www2.gnb.ca/content/gnb/en/departments/postsecondary_education_training_and_labour/Labour.html Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Provincial/Territorial-Employment Standards 14 Chapter Web Links • Newfoundland: http://www.gov.nl.ca/lra/index.html • Northwest Territories: http://www.ece.gov.nt.ca/advancededucation/employment-standards • Nova Scotia: www.gov.ns.ca/lwd/labourstandards/ • Nunavut: www.nucj.ca/LSO/#en Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Provincial/Territorial-Employment Standards 15 Provincial/Territorial-Employment Standards • Ontario: www.labour.gov.on.ca/english/es/ • PEI: http://www.gov.pe.ca/labour/index.php3?number=1004723 &lang=E • Quebec: www.cnt.gouv.qc.ca/en • Saskatchewan: www.gov.sk.ca/programs-services/labour-employment/ • Yukon: http://www.gov.yk.ca/legislation/legislation/page_e.html Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Chapter Web Links 16 Chapter Web Links Federal-Employment Standards Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition • Human Resources and Skills Development Canada: www.hrsdc.gc.ca/eng/labour/index.shtml 17 Principles of Food, Beverage, and Labour Cost Controls, Second Canadian Edition Copyright 18