Division of Enrollment Management & Student Affairs - Academic Quality & Engagement COLLEGE PRIORITY DIVISIONAL PRIORITY 1. Active student engagement in learning i. In the classroom 1. Active student engagement in learning ii. Out of the classroom ASSESSMENT PLAN 2015-16 2013-14 2011-12 STRATEGIES Baseline TIMELINE GOAL Recruitment Strategies Leadership – Work with Political Science to offer a Leadership Studies minor beginning Fall 2012 Present proposal in Fall 2011 X Proposal approved by College Senate Technology/ Process Improvement Leadership – Through the maintenance of an ePortfolio students will engage in active reflection, assessment and professional development Train students to use ePortfolio software Work with various academic offices/career services on how to integrate current initiatives and/or portfolio into major/job search X ePortfolio rubric Retention #s in the program, completion rates Job placement rates of students involved in the program Qualitative assessment of portfolios Retention of Students RL/LC - Offer a variety of Living Learning Community options that meet the developmental needs of residential students and enhance their academic success. Living Learning Community Program FIR Program Interest Floors (Academic Excellence/Substance free) X Community Building and Collaboration EMSA - Provide educational purposeful opportunities for students through our graduate assistant and intern opportunities. Employ up to 20 interns/academic year. Host 8 summer interns from CSPA and HEA programs from across the US. Employ 12-15 graduate assistants throughout the academic year who are interested in EMSA or related work in higher education. Develop comprehensive orientation programs for Grad Assistants and interns Promote opportunities to encourage applications from underrepresented populations X X X X Student Conduct Data Participation Program Attendance GPA, retention, graduation rate comparison Surveys and EBI – learning outcomes and satisfaction Feedback from direct supervisors Number of applicants Conduct exit interviews with interns and GAs about their experience Post evaluation of orientation Diversity of interns and graduate students 1 COLLEGE PRIORITY DIVISIONAL PRIORITY Academic Quality & Engagement (continued) 1. Active student engagement in learning ii. Out of the classroom Leadership and Civic Engagement Community Development - Through collaboration with academic departments, create opportunities to participate in service learning Coordinate a service learning experience over Winter and Spring Break Development of at least three community /service learning opportunities per year Create a departmental service learning internship that supports at least three service learning experiences throughout each academic year X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE National (President’s Honor Roll) and State and local recognition Develop learning outcomes for the program and jointly assess if outcomes were met – course grade, attitude changes, content knowledge. Qualitative data 2 Division of Enrollment Management & Student Affairs - Co-Curricular Programming & Support Services COLLEGE PRIORITY DIVISIONAL PRIORITY 4. Enrichment programs to: i. Promote Student Development Technology/ Process Improvement Create recognition systems for individuals and departments that excel in the areas of assessment. Create an e- newsletter celebrating our work and communicating data within the division and within the College. Schedule training to build competency of divisional assessment team members. Build our content knowledge through reading, discussions, workshops, webinars. Include reading and data review in monthly divisional assessment team meetings. Define the Career Services student lifecycle. Identify and implement an effective tool to track the elements included in the Career Services student life-cycle and the learning outcomes involved, including the development of a way to assess and measure the Career Advisement SLO. Seek opportunities to partner with other EMSA/College departments that may benefit from such a system and obtain their buy-in and monetary support. Career Services - Benchmark and Identify “Best Practice” Career Management Systems (technology to support the tracking of the use of our services by the students) X ASSESSMENT PLAN 2015-16 EMSA Assessment Team (EAT) Develop an infrastructure to support a culture of assessment within the division. 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X Measure learning of the individual team members through observation and knowledge that is flowing through to other members of departments. Departmental goals and assessment plans completed Use system to track participation in all steps of career services student life cycle 3 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Technology/ Process Improvement Develop an outdoor reservation process communicated with campus. Update the campus posting policy to include chalking and other electronic media Develop a policy related to trademarks and licensing of college marks and brands Explore training methods (manual, webinar, workshops, etc) for new employees Develop a training manual Schedule specialized training with staff from related student services (Student Accounts, Academic Advisement, etc.) Ensure that office policies and procedures are updated annually Implement registration process Provide organization leader training Implement My Brockport (Collegiate Link, Filecity, websites, etc.) Provide advisor training Financial Aid - Improve the overall knowledge and understanding of the financial aid processes by financial aid staff members to improve services to students Community Development - Develop electronic support services for registered student organizations X ASSESSMENT PLAN 2015-16 Campus Life - Implement student event management processes in collaboration with College Events 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X Evaluation and satisfaction related to process and events Number of participants Decrease in violations and/or complaints for outdoor events and posting related issues. Conduct student peer advisor audit of the manual to determine its effectiveness. Test new employees on financial aid knowledge upon hire and again after formal training period Incorporate level of knowledge and expertise into annual evaluation process Number of student organizations registered Qualitative feedback from Advisory Committee based on learning outcomes of the program. # of organization leaders attending Spring Leadership conference # of organization leaders attending trainings Qualitative feedback from Advisory Committee based on learning outcomes of the program to meet the needs of the student organizations. Use of My Brockport Use of The Space 4 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Technology/ Process Improvement Financial Aid - Reorganize and implement a more effective SUNY Financial Aid Day to better educate prospective students and families Health and Counseling – As a leader in college health, implement systems to improve accessibility and effectiveness Recruitment Strategies Financial Aid - Complete a Federal Consumer Information Audit to verify that information is properly being distributed to students Financial Aid - Revamp the financial aid cost of attendance (COA) survey in order to create more accurate student financial aid budgets. Financial Aid - Redesign office policies and procedures (P&P) manual based on the Federal Quality Assurance Program (QAP) format Discuss issues and devise solutions/alternatives Implement changes for SUNY Financial Aid Day on February 12, 2011 Conduct a debriefing meeting to discuss participant surveys Provide feedback to SUNY about our outcomes Implement Third Party Insurance billing and set standard for SUNY Implement electronic medical record as part of Third Party Billing Compile a listing of Federal Consumer Information Disclosure Requirements Conduct audit Review audit results with deficient departments Research how other schools are obtaining COA information from students Develop COA survey proposal for VP of EMSA Utilize online survey tool Publicize and conduct the survey X X X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Participant evaluations Presentation feedback National College Health Assessment Core Alcohol & Drug Survey Best practice within SUNY SOS Survey Funding available for programming that supports student success Audit report Follow up compliance review Monitor change in number of responses Student focus groups Compile data & create COA for 2012-2013 Review the information provided by QAP on P&P manuals Discuss and train staff on the new format Assign individual policies and procedures to employees to convert into new format X X Review the manual utilizing QAP guidelines Assess accuracy and usefulness utilizing input from new staff members 5 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Recruitment Strategies Targeted communications including: web based, electronic and print Specialized programming and events Refine key messaging and enrollment drivers Student Ambassador program Update and implement a comprehensive diversity recruitment program Work collaboratively with the departments enrolling special admit students Develop curriculum, program requirements and criteria Develop employment preparation materials for various fields of employment that will be uploaded to EOP Career website EOP staff will participate in recruitment activities with the Undergraduate Admissions Office Underrepresented males will receive targeted letters, phone calls, and online contacts by EOP, admissions staff, and current EOP students. Counselors will increase student/counselor contacts The EOP career service liaison will maintain career information resources EOP counselors and GEP120 instructors will provide career information in the GEP120 classes. EOP - Develop a Career Mapping Pathway Program to increase graduation marketability prior to their 4th and 5th years of enrollment EOP – assist to increase the recruitment and admission of underrepresented males in the 2012 freshman cohort Retention of Our Students EOP – Increase student/counselor contacts for the purpose of career counseling X X X X ASSESSMENT PLAN 2015-16 UG Admissions – Meet regional deposit recruitment, quality and diversity goals. Recruit 15% of the incoming freshman class into special admit categories of EOP, Exceptional Talent, and Transition 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Track historical regional yields to forecast the number of accepts needed to meet overall, regional and diversity targets. Recruitment strategies will be monitored and adjusted on a weekly basis utilizing weekly reports. Pre and post tests Track completion rate and compare success at finding careers with other cohorts Weekly admissions status and other reports Cohort increase of 5% Compare quantitative data for the 2009-10 to the 2010-11 for 10% increase Survey each GEP120 class 6 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Retention of Our Students Community Building and Collaboration Student Retention – Provide timely, consistent and open communication to feeder institutions Transfer Professionals Workshops – each semester Website Campus Life - Build collaborative efforts among campus constituents on the student experience related to programming initiatives. Develop an application process for student involvement in campus-wide programs Develop recognizable collaborative programs that meet student’s developmental needs (e.g. hazing, sexual assault, proactive choices) Investigate Financial Literacy resources Meet with campus constituents to gain support, combine efforts and plan workshops/sessions Publicize and conduct workshops/sessions Develop evaluation of Financial Literacy Sessions Implement Money Management Day Explore opportunities for grant funding from the US Department of Justice. Enhance coordinated community response to sexual assaults. Strengthen existing prevention programs and implement new programs to create a comprehensive and ongoing approach to addressing sexual assault. Involve students in the process of developing, implementing, and assessing sexual assault prevention programming. Title IX Compliance Financial Aid - Implement a Financial Literacy Program targeted at first year students. Health and Counseling - Develop, implement, and assess a comprehensive Sexual Assault Prevention and Response Program. X X X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X Participant rates Surveys X X Assessment of SLOs for specific programs through observation, focus groups and surveys Track number of Participants Survey Feedback from APS Courses Pre and Post testing Evaluation of sessions held Appropriate grant applications completed, submitted, and awarded Attendance at educational programs and training sessions Complete the review and revise current protocols as needed. Continuing linking data related high-risk drinking prevention efforts to sexual assault prevention efforts. Reports of sexual assaults 7 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Community Building and Collaboration Healthy Campus 2020 Leadership & Civic Engagement Community Development - Provide opportunities for interested students to pursue spiritual growth and development Student Retention – Infuse alcohol awareness within programs Health and Counseling - Counseling Center will develop and implement a Peer Counseling Program on campus Leadership Development Program – Develop a program targeted toward student organization leaders Recreational Services - Through a purposeful employee training program, provide student employees with knowledge and confidence to ensure guidelines for a safe structured working environment. Campus Life – Campus Life facilitating major events and committees will be recognized for their student centered focus. Foster partnerships with local faith communities Help identify external funding for registered faith based student organizations Alcohol prevention program within summer orientation Engage students interested in becoming peer counselors and provide appropriate training. Provide skill building workshops Work with organizations to create succession plans Provide training at all levels of employees Provide opportunity for advancement Intentional promotion to increase student staff from underrepresented population X X X X X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X Presidential initiative Student surveys Follow-up into academic year Midterm and end of semester evaluation Program assessments Reorganize the structure of Homecoming, Family Weekend, and Welcome Week to a student centered focus with direct student leadership for Homecoming & Family Weekend, and student leadership for the Welcome Week Assistant program. Increase student involvement in Campus Life facilitated committees Implement a training program for student leaders in regard to programming X X Reflection of organization officers Satisfaction with programs Track student involvement data after training Number of applications Pre/post tests related to training and student learning objectives Qualitative and quantitative measures related to satisfaction Placement rates in graduate school or professional employment opportunities Diversity of staff Identify student leaders for each major events committee. Number of student participants increased for the following major event committees: o Homecoming / Family Weekend / Welcome Week Professional Staff assessment of questions asked by student in their programming planning. Training, evaluations and self-reflections from students Post-graduate experience 8 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Leadership & Civic Engagement RL/LC - Prepare students to be engaged members of their communities by teaching the importance of integrity and accountability. Student Conduct process Resident Assistant Training/Leadership Development Program Student Retention – Provide opportunities for students with disabilities to gather socially Health and Counseling - Provide opportunities for student engagement within Health and Counseling Services. Mix ‘N Munch mixers Diversity and Inclusiveness Student Retention – Provide authentic leadership and growth experiences and to meet overall institutional enrollment and revenue targets RL/LC - Create inclusive and interactive communities that foster citizenship, global awareness and social justice. Student Health Advisory Committee (SHAC) Student Health Advocate, Women Center Assistant, and Late Night Programming Crew Provide outreach, training, and mentorship to student leaders Offer Peer Mentoring course to qualified students interested in mentoring new freshmen and transfer students Provide comprehensive training programs for Orientation Student Advisors and Overnight Hosts National Society of Collegiate Scholars (NSCS) local chapter for first- and second-year students Tau Sigma National Honor Society for transfer students Student internships and student employee trainings Critical Conversations Programming RD Educational Programs FIR Program X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X Student conduct data EBI Focus groups & anecdotal notes RA surveys X Participation Qualitative feedback X Participant numbers Midterm & End of Semester Evaluations Creative/Reflective Self Assessment Program Assessments Staff Satisfaction X Journal entries Grades Staff debriefing Host surveys Participation Activities Feedback from interns and student employees X Surveys/anecdotal notes 9 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development Diversity and Inclusiveness Community Development – Create services for under-represented student populations Community Development – Promote academic and personal growth of traditionally underrepresented students. Student Retention - Uphold and maintain all aspects of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act Develop global community (Brockport Helping Haiti) Interfaith Campus Ministry Gospel Choir Develop relationships with community agencies and organizations (ie. Threshold, Community Place of Greater Rochester) Men of Color Summit International Student Services Coordinate at least three distinctive programs that connect students to campus networks and groups and organizations. Coordinate participation in Junior Achievement Establishment of a support system for under-represented students interested in STEM disciplines. Creation of program aimed at increasing access to academic, social, cultural, recreational, and other groups and activities; opportunities for intentional interaction and engagement; and inclusion. Implement SmartPen loaning program in the Office for Students with Disabilities (OSD). ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X X # of hours contributed to raising awareness # of program participants Amount of money collected for disaster relief Amount of money raised for disaster relief # of community ministries that participate in quarterly meetings Attendance at annual gospel concert # of participants who enroll in post- Summit activities (ie, online discussions) Successful SEVIS recertification # of students participating # of students who indicate a willingness to participate in a future program Retention and graduation rates of participants, compared to non-participants Track usage Student feedback 10 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: i. Promote Student Development 4. Enrichment programs to: ii. Promote engagement in learning Diversity and Inclusiveness Technology/ Process Improvement Recruitment Strategies Student Retention – Help students form a broader perspective on cultural, racial and sexual diversity Emphasize APS diversity component Recruit peer mentors who are more reflective of the campus population Peer mentor training diversity component EMSA – Develop a division-wide team to enhance multi-cultural competence for staff. EMSA - Improve NSSE, SOS and EBI data related to satisfaction and experiences for underrepresented students Enrollment Management – Implement document imaging to streamline processes and procedures Student Retention – Meet institutional enrollment and revenue targets by supporting needs of at risk students Registration & Records – Increase the number of students who apply to graduate and provide more timely notifications of any possible complications X X X X End of semester student survey Peer mentor survey Participant diversity Peer mentor reflective journals X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X Establish Rakov Imaging group to oversee project Pilot undergraduate admissions as well as the offices that interface with them Expand the project to include academic advisement, financial aid and registration and records Integrate into remaining enrollment management departments Develop an Early Warning System that uses available technology to identify, track and intervene with at risk students X Undergraduate admissions operational and processes documented (August 2011) Remaining offices operational (February 2012) Imaging of historical documents i.e. academic transcripts X Develop electronic application to graduate and initiate necessary programming Conduct testing and implement X Faculty and staff participation/feedback Numbers of students in good academic standing Retention metrics Reduce number of those that do not complete application to graduate by 10% annually 11 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) EOP - Increase the percentage of return of the Academic Performance Progress Reports (APPR) faculty reports from those academic departments with less than a 75% return rate 4. Enrichment programs to: ii. Promote engagement in learning Recruitment Strategies Student Retention - Meet institutional enrollment and revenue targets, and promote student engagement EOP - Develop a Summer Bridge Program to improve retention of 2nd year EOP students* *Pending Funding 2011-12 – Identify funding 2013-14 Plan in place, notify students & implementation Retention of Our Students Student Retention - Meet institutional enrollment and revenue targets To review and revise the existing APPR form and cover letter sent to faculty Establish a list of those departments with less than a 75% return rate Meet with the faculty of academic departments to review the purpose of APPR and discuss how they are utilized Peer Mentoring Program Print and online publications Sophomore and transfer specific programming Contact students failing to get into programs/majors of choice Establish program requirements and criteria for those who would be required to attend Summer Bridge Program Develop a 2 week intensive program focusing on academic courses and learning skills Students will complete a minimum of 3 workshops including topics such as stress mgmt, time management and study skills. Students will successfully complete a EOP developed writing/reading course Direct contact with unregistered students Direct contact with students close to graduation Collect data regarding retention, graduation and academic status of selected groups. X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Comparison of quantitative data return of APPR forms from the targeted departments for increase of 5% Evaluation and feedback from the targeted departments X X X X Feedback at Freshman Council APS instructor survey Participation and feedback from events Qualitative feedback Retention rates Pre and post tests Track completion rate and compare academic performance with student from other cohorts Retention rates X X Number of students contacted Increased graduation rate Reports generated 12 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: ii. Promote engagement in learning Retention of Our Students Community Building and Collaboration Student Retention – Provide support to students identified as academically at risk within the context of the faculty advisement system and to meet institutional enrollment and revenue targets RL/LC - Through a purposeful residential curriculum, provide our students with educational programming and community activities to ensure their holistic development Student Retention – Provide an early opportunity for APS students and their mentors to engage in a meaningful discussion about the summer reading in the context of their transition to College University Police - Enhance cooperation with the Criminal Justice Dept. Student Retention - Support students’ successful completion of first semester coursework with shared academic experiences Activate an Early Warning System Provide the Strategies to Eliminate Probationary Status (STEPS) program for direct entry students in their 2nd and 3rd semesters and transfer students in their 2nd semester Formal communication with advisors Provide support to academic vice provost for those Academic Planning Seminars (APS) components that will aid students in their transition to the College Expansion of program to full population X Residential Developmental Curriculum RA/RD and Resident relationships Partnerships with faculty/staff outside of RL/LC Midterm grade process Intentional housing placement (Living Learning Communities, credit hours, etc) HPPS residence hall programming Liaison Program (University Police and Health & Counseling Center) APS Welcome Week activity X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Faculty usage Student contacts Pre and post program GPA Post program academic standing Faculty and student feedback/surveys Qualitative feedback from various Student Council members Participation Number of students choosing to stay on campus Focus groups Mid-year Angel Surveys to each residence hall Residence hall grade reports (midterm & final) Student Conduct Report Floor diagrams, photo journaling and observations Student involvement data tracking X X Provide a host site for a CJ Internship experience In collaboration with Academic Affairs, Academic Advisement and Registration and Records, coordinate the block scheduling effort X X Submissions from each section Qualitative feedback from peer mentors and Freshman Council Number of participants Qualitative review of experience Feedback from Criminal Justice Chair Compare blocked vs. unblocked student grades in selected courses Faculty and student feedback 13 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: ii. Promote engagement in learning Community Building and Collaboration Student Retention – Help students form supportive peer groups Recreational Services - Integrate best practices of Campus Recreation to support success of the students as well as programs Leadership & Civic Engagement Community Development - Become recognized on the President’s community service honor roll for institutions of higher education. http://www.learnandserve.gov/about/prog rams/higher_ed_honorroll.asp o Quality of CS o Quantity of CS o Commitment to CS o Exemplary initiatives aligned with President’s education and innovation priorities (Community service consists of organized programs that address community issues across a variety of service areas, including, but not limited to, education, health, economic opportunity, the environment, disaster preparedness, or other human needs.) Academic Planning Seminar (APS) Transfer Academic Planning Seminar (TAPS) Peer mentoring programs for freshmen and transfer students Develop learning outcomes related to all areas of campus recreation Collaborate with EMSA and academic departments on program development Refine the Saturday of Service Create opportunities to participate in service – Eagle Service Days. Coordinate a service learning experience over Winter or Spring Break. Develop a system to track hours of service provided by Brockport students. Work collaboratively with Athletics, Greek Life, Club Sports and other registered student organizations, and Res Life to encourage and track participation. Leadership and Community Service Living Learning Community Establish campus wide advisory group with goal of identifying priorities and implementation of community/service learning activities X X X X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X Student surveys Instructor surveys Feedback at council meetings Satisfaction surveys Qualitative assessment of student learning outcomes Program participation Number of participants Qualitative feedback from APS courses and focus groups based on the learning outcomes of the program Number of repeat participants in Eagle Service Days Number of community service projects compared to benchmark institutions. Alignment of learning outcomes to benchmark institutions. Course grade, attitude changes, content knowledge. Number of, and participation in, collaborative projects Qualitative assessment of programmatic learning outcomes. 14 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: ii. Promote engagement in learning Leadership & Civic Engagement Diversity and Inclusiveness 4. Enrichment programs to: iii. Promote engagement with the institution Technology/ Process Improvement Leadership Development Program – Implementation of certificate programs Through involvement in the Certificate programs students will: Establish a thorough understanding of individual values, including consciousness of self, congruence and commitment Develop a strong understanding of group values and the processes related to collaboration, common purpose and controversy with civility. Demonstrate an understanding of citizenship and their role in the world around them. Be empowered to make meaningful change for their community. Health and Counseling - Academic Credit for Student Health Advocates Student Retention – Increase independence in OSD students across the student life cycle Develop curriculum for peer education course. Encourage enrollment of students with print disabilities in outside organizations Add more requirements for students to use and document use of these free services and before putting in a request for an electronic book from OSD. EMSA - Improve web presence for all departments within the division, creating more user friendly sites to increase traffic to web and provide better access to services and programs Conduct web audit of all divisional web pages and analyze for content, clarity, style, relevance and timeliness Hold supplemental web construction workshops for all divisional web managers Meet with each web manager to review audit results for subsequent revision X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X Attendance tracking Workshop surveys End of the year survey Journal Responses Rubric ePortfolio MSL Report Data NSSE & SOS Course evaluation Internship placements Written reflection/”publication” on Scholar’s Day NSSE ePortfolio Course approval X Track student participation and success X Ongoing evaluation and revision of content o Departmental review o Student focus groups/evaluation o Ongoing training/updates o Site hits 15 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: iii. Promote engagement with the institution Technology/ Process Improvement Recruitment Strategies Develop rubrics to help measure the learning and the development of our students within specific programs, within departments, as well as throughout their entire experience at the College. Develop a stronger understanding of the data that already exists and is collected on a regular basis – NSSE, SOS, EBI, etc. Identify key performance indicators for each department. Student Retention – Provide pre-enrolled students and their families with timely and relevant information that can promote their success UG Admissions – Enroll 1050 FTE Freshmen and 875 FTE Transfers helping ensure that the College achieves its overall enrollment and revenue targets Brockport Bound Brockport 101 SOAR Maintain and/or grow first year prospect pool via: Search Names, RNT campaign, Social Networking/Prospect Mining and Enhanced Admissions website Increase the first year regular admit pool without negatively impacting quality via segmented marketing/mailings, high school and college campus visits, School Counselor receptions, attending and hosting SUNY Op Inform, 3 Fall Open Houses, 3 Junior Preview Days and the X X X X X ASSESSMENT PLAN 2015-16 EMSA Assessment Team (EAT) Determine learning and developmental needs of students in relation to the institution’s overall desired student learning outcomes. 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X The assessment plan will be a combination of programmatic assessments, as well as review of student learning outcomes measured in national and College-wide assessments. Number of hits/participation rates Student feedback from Councils Weekly reports used to benchmark and project final pools Prospect reports Applicant, accept and deposit reports Region / Travel reports Fridays for Transfers Increase acceptance yield via: resigned/upgraded acceptance packets, targeted sleepover programs for accepted students, bus trip of accepted students from NYC 16 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: iii. Promote engagement with the institution Recruitment Strategies Veterans Affairs – Establish first contact with incoming Veterans. Academic Advisement - Provide information on transfer policies and individual articulations EOP - in conjunction with admissions office will increase the recruitment and admissions of the number of students from Rochester, Buffalo & Syracuse 4. Enrichment programs to: iii. Promote engagement with the institution Retention of Our Students Financial Aid – Increase the level of service provided to Metro Center students Student Retention – Support pre-semester efforts to increase student/College “fit” as well as overall success Develop means of identifying veterans using data from their admissions application Contact accepted veterans regarding VA support services and procedures Provide full Degree Audits at time of acceptance based on transcripts received Include information on Transfer Policies in presentations and in mailings/emails, transfer guide and other publications/websites Develop relationships with high schools in Buffalo, Rochester, Syracuse and EOC in Buffalo, Rochester, Syracuse via visits and other contacts including booths at college fairs Provide completed list of counselor/liaison list to area high schools Convene meetings to discuss options with Metro Center and the services currently provided Identify and invite other offices to offer services at Metro Center Determine services & method of delivery Conduct events Overnight visitation program for students still deciding on their college Summer Orientation Orientation segment of SOAR Summer Reading Program X X X ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X # of acceptance letters able to be sent out each week vs the # that need to be delayed Track hits on web pages by semester X X Track participants, applicants and deposits from these schools Cohort increase of 5% X Track number of identified veteran students Survey as to support services offered Survey participants Feedback from Metro Center Staff Feedback from offices Number of participants /Yield of participants Student and host surveys Evaluation forms (student and parent) Qualitative feedback at Freshman and Transfer Councils Staff debriefing 17 COLLEGE PRIORITY DIVISIONAL PRIORITY Co-Curricular Programming & Support Services (continued) 4. Enrichment programs to: iii. Promote engagement with the institution 4. Enrichment programs to: iii. Promote engagement with the institution Community Building and Collaboration Diversity and Inclusiveness Athletics - Develop a comprehensive marketing program that identifies Golden Eagle athletics as a source of positive entertainment and as a community building activity for the campus alumni and surrounding community EMSA – Increase the number of staff from underrepresented populations Work with student organizations and departments to create buzz and excitement around athletic events. Develop relationships with local and corporate sponsors for promotional activities Work with intercollegiate programs to help teams self-promote their own programs and create “campus-buzz” Work with local community groups, service organizations and local schools to increase awareness of Golden Eagle athletics and The College at Brockport Expand the number of high school rentals for sporting events performed in Tuttle each year Use summer graduation student internship program as a pipeline to expand diversity of employment pools. Improve multi-cultural competency of staff through Professional Development team programs. ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X Attendance Sports sponsorships Giving by alumni, families and staff/faculty Collaborative programming efforts with departments and student organizations Track applicant numbers collected by EEO/AA. Track retention of all current employees. Mentor recent graduates/junior staff from underrepresented groups to assume senior management positions 18 Division of Enrollment Management & Student Affairs - Learning Environment & Quality of Place COLLEGE PRIORITY DIVISIONAL PRIORITY 5. High Quality Facilities that our students live and learn in Technology/ Process Improvement RL/LC - Integrate current technology initiatives to support student success. C-Bord, Odyssey, Residence Hall websites, Angel, Banner, Card Access X Recruitment Strategies Athletics – Address facility improvements to support recruitment of academically prepared and talented student athletes X Retention of Students Recreational Services - Provide safe facilities and equipment that support and enhance programs and initiatives. Synthetic field turf in Eunice Kennedy Shriver stadium SERC Tuttle Improvements Facilities/Maintenance Communication Preventive Maintenance Ensure both professional and student employees are trained in emergency policies and procedures. Life-cycle planning for maintenance and equipment. Capital and project planning 10 year financial plan DIFR Strategic Team Strong working relationships with Facilities and Planning Conduct safety and security audits in each residential quad every three years Identify an appropriate design architect. Establish a steering committee for the development of plans. Research building projects at other institutions of higher education. RL/LC - Create and execute a comprehensive plan for maintenance and capital improvements of the residence halls to ensure safety and livability. Community Building and Collaboration Campus Life – Work with Facilities and Planning to administer the program study for renovation of the Seymour College Union. ASSESSMENT PLAN/PROGRESS 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Student Satisfaction- focus groups, EBI, student leader feedback X X X X Admissions yield rates, retention rates, grade point averages, graduation rates and general academic success of all student-athletes and studentmanagers. Certification of staff in CPR, First Aid & equipment Number of maintenance problems Number of accidents and injuries X X X SOS and EBI Satisfaction Data Level of student involvement and demonstration of student support Financial health EBI and SOS Satisfaction Data Facilities/Residential Life walk-thrus Completion of projects 19 COLLEGE PRIORITY DIVISIONAL PRIORITY Learning Environment & Quality of Place (continued) 5. High Quality Facilities in which our students live and learn in Community Building and Collaboration Recreational Services – Open the Special Events Recreation Center Campus Life – The Union known for its sustainable efforts 6. A Robust and Transformation al Environment to Advance Learning and Student Development Technology/Process Improvement Recruitment Strategies Student Retention – provide smooth transitions for students leaving and reentering the College Academic Advisement - Cultivate relationships with transfer feeder institutions Establish an advisory board that provides support for the development of policies related to members and their privileges Develop preventative maintenance and equipment replacement schedules Plan a grand opening Create a brand image for the campus community Work collaboratively with BASC on developing a marketing strategy for outside agencies Develop a plan for sustainable efforts in the Union Further develop relationships and establish partnerships with key constituents that can aid this effort Transition LOA process from academic advisement to retention Leave of Absence (LOA) Procedures Continue/expand the Advisor in Residence Program Continue to be active members in NYSTAA and other Western NY transfer articulation opportunities X X X ASSESSMENT PLAN/PROGRESS 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE Reduced use of paper, electricity, water and other resources X Number of students on leave Retention metrics Faculty feedback X Track # of campus visits and participants Evaluate the effectiveness of academic advisement staff and services via surveys and evaluations 20 COLLEGE PRIORITY DIVISIONAL PRIORITY Learning Environment & Quality of Place (continued) 6. A Robust and Transformation al Environment to Advance Learning and Student Development Retention of Students Academic Advisement - Provide the best available advisement to all student populations Community Development - Establish a Student Organization Resource space dedicated to provide resources for student leaders and advisors. Community Building and Collaboration Student Retention – Maintain space that aligns with and supports student needs Athletics - Improve the competitiveness of our intercollegiate program Develop a comprehensive training program for advisors including mandatory advisor training on Angel or equivalent Advisement Coordinator Brown Bag Lunch Series DARS 101 refresher presentations for all students Develop DARS 101 YouTUBE or podcasts Facilitate development of an advisory board of students representing organizations throughout campus (Resident Councils, Athletics, Rec Services, Fraternities and Sororities, BSG committee reps, etc) Publish a listing of registered student organizations Provide programs and services to registered student organizations Transfer/Retention Center in Cooper Hall Take full advantage of exceptional talent program. Implement brand across all sports Complete renovation projects Monitor participation rates and evaluate their effectiveness via evaluations and other feedback X X X ASSESSMENT PLAN/PROGRESS 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X X X EBI satisfaction surveys Usage tracking Report/recommendations of Advisory Board Number of student organizations Usage rates Reports from planning committee Win-loss records Athlete retention and graduation rates Top 50 rating in Director’s Cup by 2013 Top 20 rating in Director’s Cup by 2015 21 COLLEGE PRIORITY DIVISIONAL PRIORITY Learning Environment & Quality of Place (continued) Implement a Union Advisory Board Enhance a solid student employee training program in collaboration with other departments on campus Develop budgetary cycle for meeting room technological replacements Develop a cycle of preventative maintenance for the Union Create an internal public space policy Develop a marketing campaign for outside agencies Coordinate Gallery improvement and redesign University Police - Receive Accreditation Status from the NYS Division of Criminal Justice Services (DCJS) Review/revise Departmental Mission Statement as appropriate Draft goals/objectives for Departmental operations Create Departmental Organizational Chart Create written statement of duties and responsibilities for each job classification Create staffing table, depicting authorized strength and assigned personnel for each organizational component 2015-16 Campus Life - At The College at Brockport, the Seymour College Union will become recognized as the center of campus life focusing on building community and providing an environment for active and engaged learning for our students and larger community. 2013-14 6. A Robust and Community Building Transformation and Collaboration al Environment to Advance Learning and Student Development STRATEGIES 2011-12 GOAL Baseline TIMELINE X X X X ASSESSMENT PLAN/PROGRESS Active participation in the Board Conduct pre/post training evaluations each semester Create opportunities for self-reflection and evaluation for student employees Use data to set priorities and initiatives Providing current technological needs in meeting rooms and spaces in the Union Critical maintenance needs begin to decrease and are better planned for Review/comparison of what other peer institutions with similar policies practice Number of outside agencies utilizing space in the Union Survey students Focus groups Align with plans for FaMP Adherence to standards Maintenance of records – arrests, services, etc. Cleary Act compliance 22 COLLEGE PRIORITY DIVISIONAL PRIORITY Learning Environment & Quality of Place (continued) 6. A Robust and Community Building Transformation and Collaboration al Environment to Advance Learning and Student Development Healthy Campus 2020 Leadership and Civic Engagement 7. Engagement of the Campus in the Community Retention of Students Develop mission and values related to providing integrated health Create an advisory board of faculty, staff, students and community members Re-organize physical space to support the integrated health model EMSA Wide - Create a healthy campus environment (smoke- free) for faculty, staff and students to live, study and work. (Best practice ACHA). Phase III of Smoke-Free Campus Policy Publish new Smoke-free Campus policy (Student Policy web page, HR, online resources, etc.) Monitor Smoke-free Campus Web page usage/comments Assess compliance with new policy Continue to educate campus on new policy and reinforce compliance. Continue to offer smoking cessation info./resources Begin planning for 100% Smoke-free Campus project. Open the Institute for Engaged Learning Develop “library of materials” that can be checked out by students in the program. Collaborate with Academic Affairs to staff Institute X Sponsor student councils for: freshman, sophomore and transfer students, which meet regularly throughout the academic year Transfer Advisory Board Second Year Advisory Board X Leadership – Through the establishment of the Institute for Engaged Learning, faculty, staff and students will utilize a variety of resources to gain knowledge of leadership concepts Student Retention – Provide authentic leadership experiences and to meet overall institutional enrollment and revenue targets Student Retention – Provide opportunities for faculty/staff input regarding retention efforts X Compare our proposal with best practices. Obtain outside professional review. Qualitative feedback Satisfaction measures of users Benchmark Smoke-free Campuses: approx. o top one-third of NYS colleges and o top 10% nationally for colleges in process of smoke-free or have implemented smoke-free policy. Student Conduct referrals Supervisor reports X X X ASSESSMENT PLAN/PROGRESS 2015-16 Health & Counseling - Health Counseling and HPPS will merge into the Hazen Center for Integrated Health. 2011-12 STRATEGIES Baseline GOAL 2013-14 TIMELINE X X Participation Satisfaction survey MSL Study NSSE SOS Number of meetings Participation numbers Ideas proposed/adopted Number of meetings Participation Ideas proposed/adopted 23 COLLEGE PRIORITY DIVISIONAL PRIORITY Learning Environment & Quality of Place (continued) 7. Engagement of the Campus in the Community Community Building and Collaboration Leadership and Civic Engagement Leadership - Through collaboration with the Office of Community Development, students will engage in a variety of service and volunteer opportunities. Community service requirement and offerings. Project requirements for certificate programs Partners in promoting opportunities for service (special events, comprehensive website, etc.) University Police – Provide leadership for Emergency Management for the Brockport campus Conduct one table top exercises each semester to keep members of the Emergency Response Team well trained and “ready.” Conduct annual drill with outside agencies to improve relationships with these agencies and continue to develop skill of campus emergency management team Emergency management exercises involving all of the College community Create a back-up Emergency Operations Center (EOC) in Thompson Hall Design, obtain and install an external/exterior warning system to complement existing programs (NYALERT, EVNS, email blast, telephone) Work with training and development to host workshops and attend departmental meetings to show videos and discuss responses. University Police – Cooperatively present work place violence, safety and emergency training videos to the college community 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE ASSESSMENT PLAN/PROGRESS Satisfaction surveys – SOS, EBI, MSL, NSSE List of student organizations and leaders Number of students involved in programs X X X X Debrief all exercises, drills and actual emergencies and use experiences to improve response times, readiness and effectiveness Implement any “lessons learned” or safeguards that result from debriefings to avoid or reduce the risk of future emergencies X X X How many people have viewed videos? When incidences occur, how were tech videos used Debriefing of any emergency situation Reduction in instances of work place violence 24 Division of Enrollment Management & Student Affairs - Culture of Philanthropy and Alumni Connectedness COLLEGE PRIORITY DIVISIONAL PRIORITY 8. Graduates remain engaged in the life of the campus Technology/ Process Improvement Student Affairs – Create database to support tracking of program specific alumni. 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE ASSESSMENT PLAN X RL/LC – Improve systems to reconnect with former RAs and residents Collaborate with Alumni to program in residence halls Develop a system to re-connect with former resident assistants Recruitment Strategies Student Retention – encourage class affinity by providing class-specific opportunities Community Building and Collaboration Leadership – Through the establishment of an alumni network, provide resources, mentors and connection opportunities for students involved in the Leadership Development Program, as well as opportunity for giving Summer orientation/SOAR Summer Reading Program End of Year Celebration Sophomore Welcome Back Transfer Luncheon Manage a database to track students involved in the program each year Increase involvement by alumni as mentors for Green and Gold workshops and annual Leadership Conference Recognition of successful alumni including system for bestowing Honorary Certificates/Membership Opportunity for “externship” experiences for students to connect with alums Annual newsletter to Alumni Facilitate a giving opportunity related to Marion Schrank Award to establish as an endowment Alumni giving rates among residential students and residence assistants X X X X X Participation at events Qualitative feedback X X X Alumni Involvement Rates Qualitative feedback from alumni involved in the program Qualitative data from students connected to alumni Number in Alumni network Giving rates 25 COLLEGE PRIORITY DIVISIONAL PRIORITY Culture of Philanthropy and Alumni Connectedness (continued) 8. Graduates remain engaged in the life of the campus Community Building and Collaboration EOP - Increase the engagement of EOP alumni in program activities, financial support, and student support by 5% Career Services - The Career Services department will actively partner with the College to further engage alumni/donors Leadership and Civic Engagement Recreational Services - To create Brockport Alumni reunion at selected Conferences and events EOP Alumni data base will be reviewed and upgraded with the assistance of the Office of Alumni Relations EOP alumni web page will be reviewed and upgraded. EOP alumni will be invited and encouraged to attend and participate in all EOP alumni events. EOP alumni will be contacted and invited to become donors Continue to induct alumni into Chi Alpha Epsilon Investigate proactive opportunities to engage alumni/donors in support of the student career services life cycle and experiential learning opportunities for our students. X X NIRSA Conferences Alumni weekend Student Employee banquet SERC grand opening 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE ASSESSMENT PLAN X X Track number of EOP alumni in attendance at earmarked events. Total amount of contributions from EOP alumni received each term. Track involvement on social network site and website. X X Track number of alumni/donors and experiential learning opportunities in the support of the student career services life cycle. Track contribution rates X Assessment will be made based on number of alumni in attendance at earmarked events. 26 COLLEGE PRIORITY DIVISIONAL PRIORITY Culture of Philanthropy and Alumni Connectedness (continued) Diversity and Inclusiveness Community Development - Explore opportunities for further engagement of under-represented alumni Facilitate discussion and planning for biennial reunion of alumni of color Establish mentoring program between alumni of color and current students. Establish an externship program for under-represented students ASSESSMENT PLAN 2015-16 2013-14 STRATEGIES 2011-12 GOAL Baseline TIMELINE X X X Increased support and collaboration with campus departments. Increased participation from underrepresented alumni Increased communication with alumni of color # of current students matched with alumni of color Satisfaction with support from college Recruitment of a representative group of alumni Campaign goals and implementation strategy Qualitative data of alumni connections to current students Development of strategic plan X X X Collaborate w/OSAD for an “80s reunion” Coordinate alumni of color campaign to fund scholarships and/or special programs (externships, study abroad, etc) Explore opportunities for alumni of color presence at regional and/or special interest recruitment opportunities Coordinate regional alumni of color events Explore opportunities to increase participation of under-represented students in affiliation with alumni activities 9. Investment by stakeholders in the College as a quality place Recruitment Strategies Student Retention – Encourage parent/family engagement in students’ experiences Community Building and Collaboration Athletics – Promote the Golden Eagle Society as the centerpiece of creating a culture of giving within the athletic department Family Banner adopted Parent newsletter Parent Council Parent/family components in summer orientation and SOAR Increase involvement by coaches Have all juniors and seniors in the program contribute $10 and join the Society at a drastically reduced rate Expand reach of society to local Brockport and Rochester area through gifting programs targeted at corporations and small business X Number of log ons Feedback from Parent Council Number of meetings Number of participants Evaluations Giving rates by team Giving rates by sport Giving rates by faculty/staff X 27