Carlos Javier Santiago-Alicea, Ph.D.
623 Ponce de León
Suite 503B
San Juan, PR 00917
787-347-5441
Professional Experience
Santiago & Associates Consulting & Organizational Development, Hato Rey, 1999 to the Present
President
Core services
• Management Consulting for senior level management
• Studies Needs
• Business Plans
• Consulting in evaluating programs
• Restructuring Plans
• Plans and Programs Organizational Development
• Design Trainings
• Progressive Training Programs
• Progressive Individualized Training (Coaching)
• Selection Process and Executive Recruitment
Nuclear task
General Operations Management S & A Market Development
High Technical Projects
Achievements
Consistency in the renewal of contracts.
Increasing and maximizing uptime by developing protocols and operational standardization.
Design and strategic planning for organizational development.
Design and development of the main educational activity partners.
Central University of Bayamón, Bayamón, 2006 to 2013
Graduate Professor / Department of Management Studies
Courses Offered:
• Organizational Theory
• Organizational Behavior
• Supervision
• Consumer Behavior
Central University of Bayamón, Bayamón, 2001 to 2013
Graduate Professor / Department of Psychology Studies
Courses Offered:
• Construction of Tests
• Ethics
• Business Development (Training for Trainers)
• Statistics
• Human Development
• Research Methods
• Marketing service
• Supervision Practice
Central University of Bayamón, Bayamón, 2006 to 20013
Graduate Professor / Department of Education Studies (Title I and Ivy Guidance Counseling Program
Courses Offered:
• Human Development
• Research Methods
Inter American University of Puerto Rico, Metropolitan Campus,
San Juan, 2003 - 2005
Level Sub-Graduate Professor / Department of Psychology
• Courses Offered:
• Industrial Psychology
• Organizational Psychology
• Assessment and Measurement
Metropolitan University, Metropolitan Campus, Bayamón, 2003 - 2005
Level Sub-Graduate Professor / Department of Psychology
• Courses Offered:
• General Psychology I and II
• Human Development
University of East Carolina, 2003 - 2005
Level Sub-Graduate Professor / Department of Psychology
Member of the Curriculum Committee for the Development of the Graduate Program
• Courses Offered:
• General Psychology I and II
• Human Development
• Research
• Campus Life
Central University of Bayamón, Bayamón, 1998 to 2005
Level Sub-Graduate Professor / Department of Psychology
Courses Offered:
• General Psychology
• Reality Therapy
• Rational Emotive Therapy
• Transactional Analysis
• Social Sciences
• Statistics
• Human Development
• Research Methods
Special Projects
Training programs and Executive Coaching
Achievements
About a hundred companies intervened in various industry sectors Manufacturing, Farmaceuticas, Health
and Government, with over 30,000 people trained in their programs of technical and humanistic
development.
Lives Transformed, Inc., Hato Rey 2006 to Present Program
Executive Director and author Model
• operational and fiscal management of federal and state proposal on services for adults with special
needs.
• Human Resource Management Programme attached
• Design and implementation of training programs at Human Resources
• Design and implementation of trainings to service consumers
Achievements
Direct support to the House Programs Our People, Shelter Program Helping Hand Program and the
Municipality of San Juan, with more than 150 people directly impacted and 450 indirect.
Ponte Pa'Tu Employment Program, DTRH of Puerto Rico, San Juan. 2009 - 2011
Senior Director
• Development and maintenance of training programs and retraining displaced.
• Recruitment of staff
• Supervision of staff
• Design and implementation of trainings for staff
• Direct support in the placement of the trainees in the workplace
Achievements
About 400 persons trained and oriented to return to successful job search.
Center Rapid Response and Management IT ONLY WIA, Ponce 2010 - present
Chairman Board of Directors
• Development and Program Evaluation.
• Interagency coordination to provide support services to participants.
Achievements
About 300 participants attended and stabilized socioeconomically.
More than 400 people-oriented new trends in labor markets and professional self management.
About 80 people trained to establish their own business.
Strong Families
Model of the University of Iowa sponsored by the Municipality of San Juan and subsidized by the CSBG
and JAG funds aimed at strengthening families and preventing high-risk behavior among young people
between the ages of 10-14 years.
Applying the model faithfully Molgaard Virginia.
Achievements
Over 200 impacted families.
Academic Preparation
Inter American University of PR
Metropolitan Campus
December 2010
Ph.D Psychology Industrial / Organizational
Inter American University of PR
May 1998
M. A. Industrial / Organizational Psychology
University of Puerto Rico, Rio Piedras Campus
B. A. psychology 1989
trainings Offered
• Change and Organizational Development
• Construction Work Teams
• Emotional Intelligence at Work
• Interpersonal and Organizational Communication
• Planning and Time Management
• Personality, Nonverbal Communication and Persuasion
• Team mode outside and inside buildings
• Team mode inside buildings
• Management of ADD in children and adults
• Emotional intelligence and other strategies for Administration
• School management supervision
• Other
Individualized Executive Training
• Planning & Time Management
• Strategic Planning
• Plans Progressive development of employees
• Performance evaluations
• Management by objectives
• Management by influence
• Leadership
• Basic Skills monitoring and advanced
• Management of organizational change
• Project management for service industry
• Organizational Communication
• conflict management performance
• remediativos, corrective and preventive plans on maximizing performance
subaltern
• Personality & Leadership
• Changing Organizational Culture
• Integral Development Leader
• Other
Continuing Education
• About 150 credits in various specialty areas such as:
or Management
o Supervision
or Psychopathology
or Pharmacology
o Research
or HIV
or Family
or Human Resources
Professional Licenses and Certificates
Psychologist licentiate 2003
Redirecting the behavior of children. 2008 INCAF International Network for Children's and Families
High Conflict Fun Program. 2009
Coach Certificate ACC, PCC in progress. Active member of the International Coach Federation, 2003
Coach and Speaker John Maxwell Team Certificate, 2011
research
Climate Study Several public and private organizations
Studies Job satisfaction and consumers in various private organizations
Involvement in work and its relationship with the supervisor support, group cohesion and years of service
in a group of employees of the metropolitan area.
associations
American Psychological Association
Psychological Association of Puerto Rico
Society for Industrial Organizational Psychology
International Coach Federation
Extra-work activities
2007 to present, Member of the Board of Directors of the Alliance for the Improvement of the families of
San Juan
2004 to present, Instructor College of CPA's of Puerto Rico and its chapters
2007 to 2009 Coordination Summit of Families of San Juan.
2010 - 2013 Partner of The Speaker of PR
2008 -2009 Instructor of the College of Dental Surgeons of PR
2006 to Present Senior WIPR channels 6 and 3
2010 to present driver Segment Time We are Mondays 4:30 pm by Mega 106.9 FM
publications
2005 to 2007 Psychology in Motion
2008 Business Puerto Rico
2014 Book're a Time
More details and references can be sent as requested.
Impacted organizations
Phizer PR
service:
results
Motor Ambbar
service:
Result: