ENGAGING SASKATOON’S ONLINESAVVY RESIDENTS & THEIR TASTEBUDS Business Plan Presentation Stephen Leask § Arvind Kumar § Stephanie Hughes WHAT IS Source: http://www.jerrys.ca/artisanicecreams/icecreams.shtml ? MOBILE FOOD SERVICES INDUSTRY • 253 Businesses • 79.2% Profitable • Net Profit: 19.2% of Revenue Sources: Answers Yahoo; 2006 Industry Canada Profile SOCIAL MEDIA • Facebook, You Tube, Twitter, Flickr – 48% increase in use – 49% Canadians use daily – 61% turn to social media when researching potential purchases • “. . . it’s not just a registration system, it’s a marketing channel.” • Businesses exploiting 2-way channel Sources: http://www.upi.com/Top_News/2009/04/06/So-called-social-media-soaring-inCanada/UPI-84441239050428/ ; cnet News Article SOCIAL MEDIA MARKETING • “Utilizes social networking and usergenerated content platforms to promote a product” • “Involves creating and participating in a dialogue with the target audience, rather than forcing an advertisement upon them” • “Social networks can be extremely effective channels for building product evangelism” Sources: http://www.yoursearchadvisor.com/glossary.php TARGET MARKET • Ages 16 – 50 • Actively engaged in social media Source: http://weblogs.hitwise.com/heather-dougherty/2009/01/twitter_catches_up_to_digg.html Source: http://www.facebook.com/ads/create/ MARKETING MIX • $3.75 / serving • Mobile by name, mobile by nature – High traffic areas – Major events – Social media channels • Delectable treat uniquely distributed through customer engagement • Facebook, Twitter, Signage NAME: GELATO MOBILE GELATO MOBILE WILL BE AT THE CENTRE MALL TODAY! FIRST 2 PEEPS TO FIND US AND SAY “GELATO” GET A FREE SCOOP! Message Nudge OPERATIONS • Location: Mobile by name, mobile by nature • Average Business Cycle • Supply Analysis – Jerry’s Gelato – Mr Cool Ice Cream Truck Rental • Capital Budget • Operational Expenses OPERATIONS (Expenses) • Variable Overhead Costs – – – – Maintenance for Truck Fuel for Truck Power for Cold Plates TOTAL $ 1,000 $ 3,511 $ 250 $4,761 • Fixed Overhead Costs – – – – – – Rental of Truck Insurance Business License Business Incorporation Telephone/Internet TOTAL $ 3,250 $ 1,000 $ 100 $ 265 $ 450 $5,065 HUMAN RESOURCES • Job Description – Owners – Coop Student (Supervisor) – High School Student • Scheduling • Training • Labour Costs: $12.50/hr Average FINANCIALS • • • • Startup Capital: $6,000 ($2,000/owner) No Borrowing Required Positive Net Income Year 1 of Operations Income and NPV highly sensitive to sales • Estimated Customers (2009): 844 hrs of Ops x 20 customers/hr = 16,880 • Revenue = 16,880 x $3.75 = $63,300 FINANCIALS Year 2009 2010 2011 2012 2013 Sales Revenue 63,300 68,127 71,371 74,615 77,859 Cost of Goods Sold 25,257 25,888 26,535 27,199 27,879 Gross Margin 38,043 42,239 44,835 47,416 49,980 Total Expenses 29,279 29,739 35,382 36,266 37,977 Net Income Before Taxes 8,765 12,499 9,454 11,150 12,003 Income Taxes 1,632 2,265 1,713 2,020 2,175 Net Income(Loss) 7,133 10,234 7,741 9,129 9,828 Net Present Value (NPV) IRR 30,612 N/A FINANCIALS Scenario Analysis Scenario NPV Base Case Worst Case Best Case IRR Avg Annual Net Income $30,612 N/A $8,813 ($35,889) N/A ($6,990) $91,668 N/A $23,342 Worst Change in Sales Change in NPV Best -25% 25% $66,501.00 $61,056 CONCLUSION • Gelato Mobile is a unique and innovative concept • Based on financial projections, a small profit is possible • Sales is the key critical success variable • Delivery and marketing of the concept is crucial for success Q&A