CHAPTER Three Organizational Strategy 1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved What Would You Do? v v You are in charge of IKEA Design Company… The furniture industry is highly fragmented and IKEA has turned this into opportunities Scandinavian strategies include low prices and convenient packaging Will the strategies work on a global basis? How can IKEA identify opportunities and threats, and select a competitive advantage strategy? 2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Basics of Organizational Strategy After reading the next two sections, you should be able to: 1. 2. explain the components of sustainable competitive advantage and why it is important. describe the steps involved in the strategymaking process. 3 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Sustainable Competitive Advantage Resources The assets, capabilities, processes, information, and knowledge that the organization controls Competitive Advantage Providing greater value for customers than competitors can Sustainable Competitive Advantage A competitive advantage that other companies have tried unsuccessfully to duplicate 4 1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Requirements for Sustainable Competitive Advantage Valuable Resources Rare Resources Sustainable Competitive Advantage Imperfectly Imitable Resources NonSubstitutable Resources Adapted from Exhibit 8.1 1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 5 Strategy-Making Process 1 Choose strategic alternatives 2 Conduct a situational analysis 3 Assess need for strategic change 6 2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Assessing the Need for Strategic Change v Competitive Inertia v a reluctance to change strategies or competitive practices that have been successful v Strategic Dissonance discrepancy between top management’s intended strategy and the actual strategy implemented by lower management 7 2.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved What Really Works Strategy Making for Firms Strategy Making for Big Firms Strategic Planning & Profits for Big Companies 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% probability of success 72% Strategic Planning & Growth for Big Companies 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% probability of success 75% 8 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved What Really Works Strategy Making for Firms Strategy Making for Small Firms Strategic Planning & Profits for Small Companies 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% probability of success 61% Strategic Planning & Growth for Big Companies 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% probability of success 62% 9 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Situational Analysis S Strengths W Weaknesses O Opportunities Internal External T Threats 10 2.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Situational Analysis I N T E R N A L Strengths •Distinctive Competence •Core Capability Weaknesses E X T E R N A L Opportunities •Environmental Scanning •Strategic Groups Threats Adapted from Exhibit 8.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 11 Strategic Groups v Core Firms v v central companies in a strategic group Secondary Firms v firms that follow related, but somewhat different, strategies than do core firms 12 2.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Choosing Strategic Alternatives v Risk-Avoiding Strategy v v Risk-Seeking Strategy v v protect a competitive advantage create a sustainable competitive advantage Strategic Reference Points v targets used by managers to determine if the firm has a sustained competitive advantage 13 2.3 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Strategic Reference Points 14 2.3 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Corporate, Industry, and Firm-Level Strategies After reading the next three sections, you should be able to: 3. 4. 5. explain the different kinds of corporate-level strategies. describe the different kinds of industry-level strategies. explain the components and kinds of firmlevel strategies. 15 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Corporate-Level Strategies Portfolio Strategy Grand Strategies The overall organizational strategy Corporate-Level that addresses the question “What Strategy business(es) are we in or should we be in?” 16 3 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Portfolio Strategy v Portfolio Strategy v v Acquisitions v v the company purchases another company Unrelated diversification v v Reduce risk by diversification creating or acquiring companies in completely unrelated businesses Boston Consulting Group (BCG Matrix) 17 3.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Market Growth Rate BCG Matrix High Question Marks Low Dogs Stars Cash Cows Small Large Relative Market Share 18 3.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved BCG Matrix Question Marks companies with a small share of a fast-growing market Stars companies with a large share of a fast-growing market Dogs companies with a small share of a slow-growing market Cash Cows companies with a large share of a slow-growing market 19 3.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Market Growth Rate BCG Matrix Company A High Company D Question Marks Stars Company C Company B Company E Company G Low Dogs Company H Cash Cows Company F Small Large Relative Market Share Adapted from Exhibit 8.5 3.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 20 Diversification Strategies Risk High Low Single Busines s Related Diversification Unrelated Diversification Adapted from Exhibit 8.6 3.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 21 Grand Strategies Growth Strategy focuses on increasing profits, revenues, market share, or number of places to do business Stability Strategy focuses on improving the way in which the company sells the same products or services to the same customers Retrenchment Strategy focuses on turning around very poor company performance by shrinking the size or scope of the business 22 3.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Industry-Level Strategies How should we compete in this industry? Five Industry Forces Positioning Strategies Adaptive Strategies 23 4 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Five Industry Forces Threats of New Entrants Bargaining Power of Suppliers Character of Rivalry Bargaining Power of Buyers Threat of Substitutes Adapted from Exhibit 8.7 4.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 24 Positioning Strategies Cost Leadership Differentiation Focus Strategy 25 4.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Adaptive Strategies Defenders Prospectors seek moderate growth seek fast growth retain customers Analyzers emphasize risk taking innovation Reactors blend of defender & prospector strategies use an inconsistent strategy imitate other’s successes respond to changes 26 4.3 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Firm-Level Strategies How should we compete against a particular firm? Basics of Direct Competition Strategic Moves in Direct Competition 27 5 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Direct Competition DIRECT COMPETITION 5.1 STRATEGIC MOVES OF DIRECT COMPETITION Market commonality Attack Resource similarity Response Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 28 Market Commodity Direct Competition High II I III IV Low Low High Resource Similarity Adapted from Exhibit 8.8 5.1 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 29 Strategic Moves of Direct Competition v Attack v v v a competitive move designed to reduce a rival’s market share or profits Response v v a countermove designed to protect a company’s market share or profits 30 5.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved Strategic Moves of Direct Competition Interfirm Rivalry: Action & Response Competitor Analysis Strong Market Commonality Weak Market Commonality Less Likelihood of an Attack Greater Likelihood of an Attack Strong Resource Commonality Less Likelihood of a Response Low Resource Commonality Greater Likelihood of a Response Adapted from Exhibit 8.9 5.2 Copyright ©2006 by South-Western, a division of Thomson Learning. All rights reserved 31