British Universities & Colleges Sport Sports Advisory Group Code of Conduct About BUCS British Universities & Colleges Sport (BUCS) is the national governing body for higher education sport in the UK. Its vision is to enhance the student experience through sport in three key areas: Performance Competition Participation To do this, BUCS works with student athletes, athletic union staff and elected officers as well as professional sporting staff, coaches and volunteers at its 165 member institutions. It offers a comprehensive, multi-sport competition structure and manages the development of services and facilities for participative, grass-roots sport and healthy campuses through to high-performance, elite athletes. The BUCS sporting programme is available to the 2.3 million students across the UK. Over 100,000 students regularly compete in BUCS competitions, leagues and events. BUCS delivers 50 sports to these students and universities and organises 150 individual final or championship events each year. Role of Volunteers Volunteers play a vital role in ensuring BUCS is able to deliver the full range of services to the membership. BUCS has in place a Volunteer Charter which outlines BUCS and its volunteers responsibilities to one another. The following is an extract from the Volunteer Charter that outlines how BUCS staff are expected to conduct themselves when dealing with all volunteers. As a volunteer with BUCS, you can expect: 1. 2. 3. 4. 5. 6. 7. 8. To be listened to, and allocated to a role that best suits your skill sets and interests. To be given clear and concise information from BUCS about what is expected of you Opportunities to use your talents and skills to influence the development of University sport To feel an important part of a team A chance to meet people, make new friends and keep active To receive advice on how to best complete your duties as a BUCS volunteer The opportunity to undertake appropriate training and continue volunteer at other BUCS events and other BUCS sports For BUCS to respond to your queries (in whichever form), requests and complaints, promptly 9. 10. 11. 12. 13. Recognition and thanks To be treated with respect and consideration by other volunteers and BUCS staff Reimbursement of any reasonable out-of-pocket expenses incurred in the course of your volunteering at BUCS events within four weeks of receiving your claim Equal opportunities Health and safety advice and guidance The full Volunteer Charter is available here http://c1593.r93.cf3.rackcdn.com/BUCS_VOLUNTEER_CHARTER.pdf Purpose of this code of conduct The relationship between BUCS and the volunteers who join its Sports Advisory Groups is an extended one, and includes acting on BUCS behalf and with our agreement in different situations and environments. It is recognised that further guidance is needed to ensure that our key and valued volunteers in the SAG’s know what is expected of them in this important role. This document aims to expand upon this. The purpose of this document is therefore: a) b) c) To contribute towards a constructive and pleasant atmosphere in which to volunteer with BUCS. To ensure that all SAG members know what behaviour they have a right to expect from other members. To ensure that all volunteers know what behaviour is expected of them whilst volunteering for BUCS. Expectations a) The main expectation that BUCS has for volunteer conduct is that volunteers help BUCS with its strategic aims for sport in higher education and that a volunteer does this by following BUCS policies and without negative behaviour which impacts on BUCS, external organisations (such as national governing bodies) or BUCS membership. b) In addition to being reliable, SAG members are expected to work constructively with other volunteers and employees. Consequently, when an SAG member takes on a task or role, s/he is expected to do it in a way which doesn’t create excess work or unnecessary tension for others or unacceptable delays to the task in hand. SAG members should also respond constructively with reasonable requests made to them from other volunteers or employees. c) BUCS places a lot of trust in its volunteers both in its internal business and during interventions with the public. Employees and volunteers need to trust other volunteers if they are to work productively together and so BUCS expects volunteers to be honest whilst volunteering for BUCS. This code applies to: Any members of a BUCS Sports Advisory Group This code applies at the following times: a) When discussing BUCS or business relating to BUCS during the volunteer’s term of office b) c) From arrival at BUCS event venues until departure from the venue At all official and unofficial social functions of, or associated with, BUCS or its events 1. General Code of Conduct This code may apply in addition to other BUCS policies. There is no expectation that all volunteers will know the intricate detail of all BUCS policies relating to behaviour, however most behaviour that BUCS considers to be negative is widely understood and accepted as negative behaviour in society. All BUCS SAG members must: a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) 2. respect the rights, dignity and worth of others not act in a manner that may intimidate, offend, insult or humiliate another person on the basis of their sex, disability, race, colour, age, religion or national or ethnic origin be fair, considerate and honest in all dealings with others accept responsibility for their actions make a commitment to providing quality service not use one’s involvement with BUCS to promote one’s own beliefs, behaviours, or practices where these are inconsistent with those of BUCS maintain high standards of personal behaviour at all times conduct oneself in an appropriate manner relating to language, temper and punctuality refrain from any form of harassment of others refrain from any behaviour that may bring BUCS into disrepute comply with all reasonable directions of BUCS maintain impartiality at all times not make any statement to the detriment of BUCS or the people within BUCS knowing it to be false or without regard as to the validity or falseness of the statement behave constructively in meetings and in relation to decisions not undermine decisions made by BUCS through obstructive behaviour This Code may apply in addition to other BUCS policies Confidentiality At times BUCS SAG members will come across or are entrusted with information, either about BUCS, partners of BUCS, or people or policies within which is confidential. People’s trust in BUCS will be undermined if any of BUCS’s representatives unnecessarily discuss issues that should not be publicly discussed. 3. Parameters BUCS SAG Members are expected to act as ambassadors for BUCS throughout their term of office and promote BUCS through their interactions with other stakeholders within their sport. However BUCS needs to make the distinction between the responsibilities of the BUCS professional staff and the volunteer body. BUCS SAG members are not permitted to: a) b) c) Commit BUCS to any financial expenditure Enter negotiations or make any commitments regarding commercial activity including sponsorship and rights Attend meetings where a BUCS representative is requested (without prior agreement with the Sports Manager) d) Make representations to other partners and stakeholders (without prior agreement with the Sports Manager) Where opportunities in these areas are identified the SAG member should immediately refer to the BUCS Sports Manager for discussion on the best way to proceed.