Student Administrative Services Instructions to ALL Invigilators at University Exams – August 2015 SECTION I General definition of invigilators’ responsibilities SECTION II Procedure BEFORE the exam SECTION III Procedure DURING the exam SECTION IV Procedure at the END of the exam SECTION V Emergency Regulations EXAMS OFFICE TELEPHONE NUMBERS Exams Office: 5380 Robin Thompson: (Examinations Officer) 6825 Aug 2015 Exams Office 1 SECTION I : GENERAL DEFINITION OF INVIGILATORS’ RESPONSIBILITIES 1. Duties Main duties of an Invigilator: Prepare exam rooms so that all stationery and other required equipment is available in the correct place and time Assist students before the exam begins ensuring that all students are correctly seated and ready for their exam Assist students during the exam, answering all queries as quickly and efficiently as possible Ensure that all University regulations related to exams are adhered to, and in particular take a proactive approve to ensuring that no Unfair Means are used by any student in relation to the exam Ensure all exam papers and other equipment is collected, logged and returned to the relevant place, according to set procedures Assist the Chief Invigilator in carrying out their duties Main duties of a Chief Invigilator: In addition to undertaking the standard duties of an invigilator, the Chief invigilator will: Be responsible for the running of the exam in accordance with University regulations. Manage the workload of the other invigilators assigning the various tasks appropriately. Document any unusual activity and keep a log of candidates who leave early, turn up late and leave the exam hall for whatever reason. Provide written reports to the Examinations Office on any cases of suspected unfair means. Be responsible for making all relevant announcements. Liaise with the Examinations Office if there are any queries regarding examination papers or anything else relating to the conduct of the exam. 2. Venue of Exams The following venues will be used as Exam Halls during the exams period: Main Exam Halls: Ferens’ Building (Leslie Downs and Basil Reckitt Lecture Theatres); Sports Hall (Sports & Fitness Centre) Studio (Sports & Fitness Centre) Staff House (Lindsey Suite) Alternative Exams Rooms and PC Room: Wilberforce (104 and LR30) 3. Number of Invigilators Invigilators are allocated as follows (maximum numbers): - FOUR in the Ferens Building (ONE Chief Invigilator and ONE additional Invigilator in each room); 2 - FIVE in the Sports Hall (ONE Chief Invigilator and FOUR additional Invigilators); - THREE in the Studio (ONE Chief Invigilator and TWO additional Invigilators); - TWO in Staff House – Lindsey Suite (ONE Chief Invigilator and One additional Invigilator - ONE in each Alternative Exams Room; - ONE in the PC Room (may be increased to two when close to capacity); These numbers may be reduced if there are only a small number of candidates. 4. Period of Invigilation Exam start times are 9.00 am, and 2.00 pm. Invigilators should report for duty at the Examinations Office at least three quarters of an hour before the above start times to collect the examination packets and paperwork and to ensure there is plenty of time to prepare the room. It may also be necessary, on occasion, to work beyond the official finish time in order to fully complete the duties and responsibilities of invigilation. For Alternative Exam Rooms and PC rooms:. The start and finish times will be on each individual packet and also in a day to day diary on the Invigilator’s desk. 3 SECTION II : PROCEDURE BEFORE THE EXAM 1. Collection of Exam papers Exam papers will be collected by the Chief Invigilators in each Exams Hall from Student Administrative Services, 2nd Floor, University House at 8:15 am for morning exams and 13:15 pm for afternoon exams. For the main exam halls: The envelopes containing the question papers will be arranged in order of desk numbers when these are collected from the Exams Office. The Chief Invigilators will also be provided with the seating plans and setting up sheets for the session following the one they are due to invigilate. 2. Invigilators’ Attendance Sheet For the main exam halls, Invigilators are required to sign the attendance sheet kept by the Chief Invigilator. There is no Invigilator’s attendance sheet for the PC Room or Alternative exam Rooms. 3. Allocation of Duties (Main Exam Halls) The Chief Invigilator will allocate the question papers and the envelopes for the scripts to the invigilators in such a way that each invigilator will deal with a particular part of the Exam Hall. The Chief Invigilator should allocate to each invigilator question papers and envelopes relating to a block of adjacent desks. Chief Invigilators should circulate the appropriate seat listing to the Invigilators shortly before the start of the exam and the marked up list should be returned to them at the close of the exam. The responsibility for a paper should not be shared between two Invigilators if this can be avoided, even if this results in inequalities in the workload. However, it is recognised that there are a few papers with a very large number of candidates for which a split of responsibility may have to be made. 4. Exam stationery For the main exam halls: It is the responsibility of the invigilators to place the exam papers on each desk before the exam begins. Once the exam papers have been distributed, Chief Invigilators should ask Invigilators to check with them that the papers have been placed on every desk used for the exam. All desks will already be set up with the exam stationery required. All candidates are provided with one or more answer books before the exam starts. For Alternative Exam Rooms and PC rooms: Each candidate will be provided with an individual packet containing all the required stationery and the appropriate exam paper. In all exam rooms, supplies of answer books and other stationery such as an English Dictionary, pens and pencils are available in the exam room. 4 5. Opening of doors The doors of the exam room should be opened to candidates, on the instruction of the Chief Invigilator, no later than TEN MINUTES before the scheduled beginning of the exam. 6. Candidates who do not appear on seating plan For the main exam halls: The invigilator should admit to an exam any student whose name does not appear on the list of candidates, provided that an exam paper and a place are available, or unless previously advised otherwise by the Exams Office. The student should be allocated one of the spare seats (do not use the seats allocated to candidates who are absent) and be provided with an exam paper together with all the required stationery. The Invigilator must add the student’s name and seat number to the seating list and registration number to the script packet front. For Alternative Exam Rooms and PC rooms: Should a candidate arrive who does not appear in the diary, or have a packet available, the Invigilator should notify the Exams Office immediately. 7. Late arrivals For the main exam halls: Any candidate who arrives within the first 30 minutes of the exam should be permitted to start without any report being made, BUT NO EXTRA TIME SHOULD BE ALLOWED. No candidate will be allowed to enter the exam room after the end of the first HALF HOUR of the exam. For Alternative Exam Rooms and PC rooms: Any candidate whose name appears in the diary or for who there is a packet available, who arrives within the first 30 minutes of the exam should be permitted to start without any report being made, BUT NO EXTRA TIME SHOULD BE ALLOWED. No candidate will be allowed to enter the exam room after the end of the first HALF HOUR of the exam. In all other circumstances candidates arriving late should be told to report immediately to the Department setting the exam and Student Administrative Services should be informed straightaway. 8. Start of the Exam Students are not allowed to start the exam until directed to do so by the Chief Invigilator. However students may complete the pink attendance card and the front of the answer books and cover sheets. As soon as the Chief Invigilator is satisfied that all students are seated and ready to start, s/he should make the announcements (Appendix A), and start the exam. The Chief Invigilator should not wait for candidates who were late arriving at the venue, however they should be aware of students queuing to enter the exam hall. If, for any reason, there was a delay in getting all of the candidates seated and the exam started, the Chief invigilator should allocate the appropriate extra time at the end of the exam and should announce this to candidates at the beginning of the exam. All students who arrived at the venue on time should receive the full time allotted for their exam. 5 SECTION III: PROCEDURE DURING THE EXAM 1. Announcements At the commencement of the exam, Chief Invigilators should make the relevant announcements as prescribed in appendix A 2. Student Registration Numbers & Anonymous Marking Students must write their student registration number in the space provided on the answer book; if a student has forgotten their student card, they should ask the Invigilator to provide them with their registration number. For the main exam halls: When a request for supplying the registration number is made, Invigilators should check first the seating plan; if the student is not listed, the (Chief) Invigilator should telephone the Exams Office which will provide the number by checking the Student Record System. For Alternative Exam Rooms and PC rooms: Some candidates are eligible for allowances in spelling, grammar and sentence construction in the marking of their scripts. In order to allow these students to be identified whilst maintaining anonymous marking they are required to complete an additional lilac coversheet entitled, “Additional Assessment/Exam Cover Sheet for Students with Special Allowances” which should be attached to their script. The Exams Office will have included this sheet in the packet of any students that are eligible for these allowances, however, spares will be available in the exam room should a student require one. It is the individual student’s responsibility to complete and attach the sheet. There is no requirement to check a student’s eligibility with the Exams Office. 3. Food and Drink Students are permitted to have a small bottle or can of drink and a small packet of sweets with them in the exam room. Students should leave any other food or drink in their bag. 4. Identification Students MUST have some form of photographic identification with them, preferably their student card. This must be checked during the examination by the invigilators. Students without identification should be marked as such on the exam envelope. Students without ID should NOT be prevented from taking the examination. 5. Early departures For the main exam halls: No candidate may leave the exam room during the FIRST HALF HOUR or the LAST QUARTER HOUR of their exam. For Alternative Exam Rooms and PC rooms: No candidate may leave the exam room during the FIRST HALF HOUR 6. Queries on Exam papers If it should appear that there is an error on an exam paper, the Invigilator should inform the Exams Office immediately for the problem to be referred to the examiner responsible for the paper. No alterations should be made without the examiner’s authority. The Invigilator shall, but only on the authority of the examiner, announce any alteration or correction in the exam paper. Any alternations made to the exam papers in the main exams halls will be notified to students in the Alternative Exams room and vice-versa. 6 7. Attendance cards For the main exam halls: After the first 30 minutes of the exam the Invigilator should start collecting the attendance cards (pink cards) from the candidates’ desks and then complete the attendance register (a green card for each exam, not for each student) which should be attached to the relevant set of pink cards. Attendance cards should be placed in the exam box at the end of the exam NOT in the exam packages. It is acceptable to start collecting pink attendance cards before the first 30 minutes have expired where the Chief Invigilator suspects that a large number of candidates may leave after the first half hour (e.g. a multiple choice exam). Care should be taken to ensure that any late arrivals are not omitted. For Alternative Exam Rooms and PC rooms: After the first 30 minutes of the exam the Invigilator should start collecting the attendance cards (pink cards) from the candidates’ desks and check them off against the diary. 8. Seating Plan For the main exam halls: The Invigilator should then check the name and desk number of each candidate with the seating plan. The first column of this list should be marked to indicate whether or not the candidate is present. The second column should be completed to indicate that the student’s photographic identification has been checked and the final column should be completed when the Invigilator collects the scripts at the end of the exam. For Alternative Exam Rooms and PC rooms: There is no pre-set seating plan for these rooms. However, some candidates will require special furniture and/or equipment that will be available in the Exam room. This will necessitate these candidates sitting in specific places. Such candidates will be indicated in the diary provided on the Invigilators desk and this information will also be provided on the student’s envelope. A blank seating plan is provided and this should be completed by the Chief Invigilator before the commencement of the exam. 9. Absentees For the main exam halls: After the first half hour of the exam, the Invigilators should mark on the seating plans, all absent candidates. The registration numbers (NOT names) of absent candidates should also be written on the script packet fronts. It is, therefore, essential that the correct information regarding absent candidates is written on the script packet fronts. For Alternative Exam Rooms and PC rooms: Candidates who are absent after half an hour of their exam should have their script packets marked as such. 10. Candidates temporarily leaving the room Candidates will be allowed to go to toilets. Invigilators should ensure that the candidates leave their answer books on their desks and should make a note of the desk number and time of leaving and returning to the room. This information should be marked on the covers of the scripts when these are collected. 11. Candidates taken ill The invigilators will inform Chief Invigilators if any candidates are taken ill. Where necessary, Chief Invigilators should arrange for a first aider to attend (a first aid number is provided in each venue - this is usually the porter or reception for the relevant building) and should also telephone the Exams Office. The Exams Office can also arrange for a first aider to attend if the Chief Invigilator has not been able to do so. 7 12. Information to be written on envelope For the main exam halls: The Invigilator must note on the envelope the registration number and desk number of any absentee and those who leave exceptionally early (within the first half of the exam), so that the examiner also has a record of these. The registration numbers and seat numbers of any additional candidates must also be written on the packet front. For Alternative Exam Rooms and PC rooms: The exam papers will be supplied in individual packets. The Invigilator should note on the packet if the student is absent, or leaves exceptionally early (within the first half of the exam), so that the examiner also has a record of these. 13. Oversight of candidates Invigilators should give their SOLE ATTENTION to the conduct of the exam. No other activity should be undertaken during the exam period. Invigilators must maintain oversight of the candidates in the exam room and are advised to walk quietly around the room from time to time. Invigilators are not permitted to use mobile devices (i.e. mobile phones, tablets, laptops etc.) unless this is in fulfilment of their duties as an invigilator. Invigilators must not read newspapers, books, magazines etc and must not undertake other non-invigilation related tasks such as marking etc. 14. Exam material Where candidates are permitted to use materials that they bring with them into the exam hall or which are already there, e.g. books, notes, or tables, this will be explicitly stated in the rubric. However, the use of calculators and own language (translation to English) dictionaries is permitted in the exams unless the contrary is clearly specified in the rubric of a question paper. Departments setting papers where calculators (or dictionaries) are not permitted have been reminded of their responsibility for making this clear to students and to the Exams Office in advance of the exam. Invigilators must check all dictionaries for unauthorised notes. A copy of the English Concise dictionary is available on each invigilator’s desk. Mobile phones, electronic dictionaries, innovative technologies and other electronic communication devices (including but not limited to smartwatches, Google glass, mp3 players, Bluetooth headsets etc.) are not permitted within the examination halls. Students should place any such devices under their chair in the plastic bag provided at the start of the exam or hand them to an Invigilator, any students subsequently found in possession of such a device should be reported to the Exams Office after the exam. Any materials required due to the students’ illness/disability will already have been provided. Students are responsible for providing their own coloured overlays for exams– spares are not available in the main Exam Hall. If there is any query as to what is allowed, or should have been provided, call the Exams Office. 15. Procedure to be followed in case of Cheating If a candidate is suspected of cheating in an exam, there is a set procedure which MUST BE FOLLOWED. (i) if an invigilator suspects a candidate of cheating, their first action may be to seek a view from another invigilator. This has the effect of doubling the witnessing of the event. (ii) the candidate should be calmly and quietly told that they are suspected of cheating, and that the matter will be reported to their relevant department. It is the department’s decision as to whether the matter is referred to the Exam Board, and whether further action is taken against that candidate. The invigilation team is not entitled to make a decision as to the seriousness of the case. If cheating is witnessed, the student MUST be 8 challenged, and the full incident MUST be reported. How the matter would then be taken forward is a matter for the relevant Exam Board. (iii) the candidate’s script must be endorsed with a note of the event, giving brief details of the nature of the occurrence, e.g. “found with extraneous material”, “found to be in communication with another candidate”. The time of the event must also be given. (iv) the candidate should normally be allowed to complete the exam, unless, in the opinion of the Chief Invigilator, they are causing a disturbance to other candidates. (v) Any materials brought into the exam room without permission should be confiscated immediately and a full written report should be made on the circumstances. A receipt should be given for any items of value e.g. mobile phones, and this receipt should include instructions outlining what the candidate needs to do to recover their confiscated item. (vi) IMMEDIATELY after the conclusion of the exam, the chief invigilator must report the full matter to the Exams Officer using the suspected unfair means form (available in the Exam Hall), and attach any confiscated material at this stage. (vii) Invigilators may be asked to give evidence at a subsequent Investigation. 9 SECTION IV: PROCEDURE AT THE END OF THE EXAM 1. End of Exam After the allotted time, taking into account any delays at the start of the exam, The Chief Invigilator should announce the end of the exam session and remind candidates to seal the top-right corner of the anonymous marking answer books. Candidates must leave their answer books on their desks, but are permitted to take their question papers away with them unless explicitly stated on the exam paper. Candidates should also be reminded to make sure they retrieve their mobile phones from under their chair and to leave the plastic bag on their desk. For the PC Room: After the student’s allotted exam time, the student should save their work onto the data pen provided, the Invigilator must then print a hard copy of the work on the Printing PC, allow the student to check that all the pages have been printed and attach the anonymous cover sheet. 2. Checking scripts Invigilators should check the scripts for unsealed corners before placing them in the exam envelopes. 3. Collecting scripts For the main exam halls, the following procedure should be followed for the collection of the scripts at the end of the exam: (a) If possible, Chief Invigilators should not collect the scripts but should leave this to the Invigilators to whom the papers have been allocated. (b) The Invigilators should collect the scripts from the desks and check the scripts with the seat listings provided (marking column three of the list) as each script is collected. This should be done carefully but as quickly as possible so that desks may be prepared for the next exam. Chief Invigilators should ensure that no scripts have been left behind. (c) All scripts must be accounted for and placed in the correct envelope. Should any discrepancy occur between the list of candidates marked as present and the scripts collected an immediate search should be made before the packets are sealed or the desks cleared and reset for the next exam. The Exams Office should be informed immediately. (d) When the Invigilators are satisfied that all scripts are accounted for, they should seal the packets. The scripts will be sealed in their envelopes and returned by the Invigilators to the Chief Invigilators. (Attendance cards should not be put into these packets).Chief Invigilators should ensure that all absences and additional candidates have been clearly marked, using Student Numbers NOT names, on the envelope by checking these against the attendance list, check these sealed packets against the list of exams held that session and sign the list. They should indicate on the list the number of envelopes returned for each exam paper. Additional envelopes must be clearly labelled with the module number and the seat numbers in the packet. (e) The packets of completed scripts, the pink and green cards, and the envelope containing the marked-up seat listings should be placed in the wooden box provided. There is one box in each of the Sports Hall and Studio, one box in Staff House – Lindsey Suite and one in the Ferens Building. Once all materials are in the box, lock it with the padlock provided - it will be collected shortly after the end of the exam. 10 For Alternative Exam Rooms and PC rooms, the invigilator should collect the scripts from the students and check these with the list provided. All scripts must be accounted for and placed in the correct envelope. Should any discrepancy be found, an immediate search should be made before the packets are sealed and the desks cleared and prepared for the next exam. If the problem is not resolved, Robin Thompson or the Exams Office should be informed immediately. When the Invigilator is satisfied that all scripts are accounted for, he/she should seal the packets. Each individual packet should then be signed by the Invigilator and they should all be returned immediately to the Exams Office (2nd floor University House) by the Invigilator Students are permitted to take their question paper out of the exam room when they have finished unless the rubric states otherwise. 4. Clearing up and setting up for the next session Once all the above tasks have been completed, Invigilators should prepare the exam hall for the next session. For the main exam halls this will specifically involve: a) Removing the seating plans at the entrances to the exam hall and replacing them with the seating plans for the next session. b) Ensuring that each desk has the required answer books, a pink card and a plastic bag (and any other materials) for the next session, in accordance with the list provided by the Examinations Office. c) Invigilators are requested to ensure that their desks are left clean and tidy ready for the next examination session. Invigilators are requested to deal with circumstances not covered by these notes as they see fit, bearing in mind both the requirements of a formal exam and the necessity for ensuring the best possible conditions for candidates. 11 SECTION V : EMERGENCY REGULATIONS Should an emergency situation arise during the exam which warrants evacuation of the premises, the fire alarm will activate (the sound is a persistent electronic warble type or siren noise). The Chief invigilator should ask candidates to leave the premises immediately. Candidates have to STOP what they are doing, LEAVE their answer books, papers and possessions on their desks and LEAVE the premises via the marked fire exit doorways provided. (Invigilators should point these out to candidates). All students are to assemble at the recognised assembly points (see Fire Action Notice at Chief Invigilator’s desk) where a roll call will be taken. Re-entry will only be permitted after approval has been given by either the Fire Brigade or Safety Office staff. A copy of the Fire Action Notice for each building used as Exam Halls upon which is identified the designated assembly point(s) will be placed near the Chief Invigilator’s desk. Should an emergency occur which warrants evacuation, invigilators are to assist in the evacuation and roll call. The result of the roll call are to be passed on to the duty Safety Officer attending the incident. 12 Appendix A – Announcements Main Exam Halls: At the commencement of the exam, Chief Invigilators should make the following announcement verbatim: You are reminded that having a mobile phone on your person is prohibited and, if you are caught with a mobile phone, you will be reported to your department on suspicion of using Unfair Means. This applies even if the mobile phone is switched off. Please note that mobile phones should also not be left in your bag or coat, therefore, if you have a mobile phone in your pocket, on your person or in your bag or coat you should retrieve it now, switch it off and place it under your chair in the clear plastic bag provided. Time should be allowed for candidates to respond appropriately and then the following further announcements should be made verbatim: You should first complete the pink attendance card. This card will be collected by the Invigilator during the examination. You must write your name and signature in the top-right self-adhesive corner of all answer booklets/cover sheets, then fold and seal it. You must write your registration number in the space provided on the answer books or coversheets. You must leave your student card face up and visible on your desk at all times during the examination. If you do not have your student card, or any other form of photographic ID, you should let an Invigilator know. You must not use or attempt to use any unfair means and must not communicate with or attempt to communicate with any other candidate. You must not start the examination or turn over the question paper until told to do so by an invigilator. No candidate will be allowed to leave the exam room in the first half hour or the last fifteen minutes of the exam. You will be allowed to go to the lavatory, but must leave your scripts on your desk. Invigilators will note temporary absences and record these on your script cover. If you suspect that an error has been made on the question paper you should inform an Invigilator immediately. You must not use any answer book, writing paper or blotting paper other than that supplied in the examination hall. Any materials brought into the examination room without permission will be confiscated immediately and a full written report will be made on the circumstances, according to the Code of Practice on the Use of Unfair Means. Any materials you do have will be checked by the Invigilators. Rough work should be done in the answer books and ruled through. Electronic dictionaries, innovative technologies and other electronic communication devices (including but not limited to smartwatches, Google glass, mp3 players, Bluetooth headsets etc.) are not permitted within the examination halls. Eating and drinking are forbidden within the examination hall however you are permitted to have a bottle of soft drink or water. Coats, bags and books etc. must be left in the area provided for this purpose. No part of an answer book shall be torn off and all answer books and other materials supplied in the examination hall must be left behind on your desk at the end of the examination. You may not re-enter the exam hall once you have left the exam. No other announcements should be made unless instructed to do so by the Examinations Office. The exceptions are to announce any particular rubric requirements or to deal with specific issues pertinent to the session. 13 For Alternative Exam Rooms and PC rooms: At the commencement of the exam, Chief Invigilators should make the following announcement verbatim: You are reminded that having a mobile phone on your person is prohibited and, if you are caught with a mobile phone, you will be reported to your department on suspicion of using Unfair Means. This applies even if the mobile phone is switched off. Please note that mobile phones should also not be left in your bag or coat, therefore, if you have a mobile phone in your pocket, on your person or in your bag or coat you should retrieve it now, switch it off and place it under your chair in the clear plastic bag provided. Time should be allowed for candidates to respond appropriately and then the following further announcements should be made verbatim: You must write your name and signature in the top-right self-adhesive corner of all answer booklets/cover sheets, then fold and seal it. You must write your registration number in the space provided on the answer books or coversheets. You must leave your student card face up and visible on your desk at all times during the examination. If you do not have your student card, or any other form of photographic ID, you should let the Invigilator know. You must not use or attempt to use any unfair means and must not communicate with or attempt to communicate with any other candidate. You must not start the examination or turn over the question paper until told to do so by an invigilator. No candidate will be allowed to leave the exam room in the first half hour of the exam. You will be allowed to go to the lavatory, but must leave your scripts on your desk. The invigilator will note temporary absences and record these on your script cover. If you suspect that an error has been made on the question paper you should inform the Invigilator immediately. You must not use any answer book, writing paper or blotting paper other than that supplied in the examination hall. Any materials brought into the examination room without permission will be confiscated immediately and a full written report will be made on the circumstances, according to the Code of Practice on the Use of Unfair Means. Any materials you do have will be checked by the Invigilator. Rough work should be done in the answer books and ruled through. Electronic dictionaries, innovative technologies and other electronic communication devices (including but not limited to smartwatches, Google glass, mp3 players, Bluetooth headsets etc.) are not permitted within the examination halls. Eating and drinking are forbidden within the examination hall however you are permitted to have a bottle of soft drink or water. Coats, bags and books etc. must be left in the area provided for this purpose. No part of an answer book shall be torn off and all answer books and other materials supplied in the examination hall must be left behind on your desk at the end of the examination. You may not re-enter the exam hall once you have left the exam. No other announcements should be made unless instructed to do so by the Examinations Office. The exceptions are to announce any particular rubric requirements or to deal with specific issues pertinent to the session. 14