City of Vienna
Integration and Diversity in Vienna
Project Start Wien
IOM
Summer School, Česke Budejovice
5th September 2013
Goran Novaković, Municipal Department 17 –
Integration and Diversity
History of Migration in Vienna
• 1910 - Austrian-Hungarian Empire: in Vienna 2 mill.
inhabitants (25% Czech speaking people)
• 1960s: ‚Guest-workers‘ mainly from former Yugoslavia and
Turkey (recruited by companies)
• Since 1990: more diverse immigration (eastern European
countries, Asia and Africa)
• Since 2005: more immigrants from EEA-countries (largest
group from Germany)
Population of Vienna (2012)
diif. by citizenship
Total:
1.731.236 inhabitants
Austrian citizenship:
EU citizenship:
Third country citizenship:
1.344.860 (77,7%)
137.090 ( 7,9%)
249.286 (14,4%)
1.Serbia & Montenegro:
2.Turkey:
3.Germany:
4.Poland:
5.Bosnia & Herzegovina:
6.Romania:
7.Croatia:
73.453 ( 4,2%)
44.256 ( 2,4%)
34.285 ( 2,0%)
29.573 ( 1,7%)
18.280 ( 1,1%)
16.994 ( 1,0%)
16.684 ( 1,0%)
Population of Vienna, 2012
by citizenship, of total: 1.731.236 inhabitants
Population of Vienna (2012)
diff. by ethnic background
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Austria:
1.140.391 (65,9%)
European countries:
475.946 (27,5%)
African countries:
23.029 ( 1,3%)
Asian countries*:
66.393 ( 3,8%)
America:
13.410 ( 0,8%)
Australia and Oceania:
1.024 ( 0,1%)
* Asia without Turkey
Population of Vienna, 2012
by ethnic background
0,8%
1,3%
3,8%
0,1%
27,5%
Austria
European countries
African countries
65,9%
Asian countries (without Turkey)
Americas
Australia and Oceania
Population of Vienna (2012)
49% Inhabitants with ‚migration-background‘:
• 18 % non-Austrian citizenship and born abroad
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3 % non-Austrian citizenship and born in Austria
• 13 % Austrian citizenship and born abroad
• 15 % Austrian citizenship and born in Austria,
at least one parent born abroad
History of MA 17 – terms and policies
• 1992 – 2002: Vienna Integration Fund
Integration Policies focused on the immigrant population,
their needs and “deficits”, equal rights and chances, conflict
and mediation work
2003 and currently - change of paradigms
Increasingly diverse population – nat. origin, lang., education,
social status, styles and modes of living
Integration oriented diversity policies shifts attention to the
potentials and ressources of this population – enriching society
• 2004 Founding of MA 17: Integration and Diversity
Topic structurally anchored within the administration BUT
competence and responsibility of ALL departments
(mainstreaming process).
Integration Projects and Funding:
MA 17 funds projects that promote the integration of migrants:
1.language acquisition measures
2.education and orientation measures
3.advice on legal issues such as residence, citizenship and employment
MA 17 funds projects and measures that raise awareness and
promote intercultural competences:
•good neighbourly relations of people from different ethnic and socioeconomic backgrounds
•good neighbourly relations of different groups of people
•awareness raising in the areas of migration, integration and diversity
Example for Funding: 2013 Focus on multilingualism
• The City of Vienna supports non-profit projects, measures
and initiatives with a maximum amount of EUR 5,000 per
year if they implement the following focuses: raising public
awareness on the advantages and benefits of
multilingualism to enhance the appreciation of
multilingualism in the general public.
• The basic idea is to increase the appreciation of
multilingualism and raise awareness on the equality of
languages among people with German and non-German
mother tongues.
Language courses and basic
education:
• German language and further basic skills
(reading, writing, maths, ICT, citizenship, preparation
for the official Austrian language diploma ÖSD).
• "Women's college" - advanced training courses:
German as well as other important basic skills such
as maths and computer skills
• "Mum learns German“: German language lessons
for mothers at the schools or kindergartens of their
children.
Language courses and basic
education:
• For young migrants between 15 and 21 (25): with a
package of specific educational measures
• Holistic education plan: up to 20 hours per week,
reasonably priced, creative and social education.
• Summer language courses for children between 7
and 14 years of age who have problems with the
German language.
Municipal Department 17:
Regional offices
Objectives
– Information and support for the local population
– Networking & projects with migrant organisations, local policymakers, district politicians, police officers etc.
- Promoting dialogue, respect and mutual understanding
Projects
– Regional platforms of migrant organisations
– „Sei dabei“ (Participate) projects for a better living together
– “Ehrenamtliche KonfliktarbeiterInnen – Voluntary Mediators“
– “ Wien braucht dich - The City of Vienna is in need of you” in
cooperation with the police
Municipal Department 17:
• Research & Law
– Research & Studies & Legal counselling
– Participation in nat. & internat. city networks:
CLIP, ECCAR, EuroCities, Open Cities
– Vienna Integration Monitoring
• Public Relations Work
•
multilingual Website („Vienna speaks many
languages“)
multilingual information material and brochures
Diversity management of the City
of Vienna
• Comprehensive task that concerns all administrative groups and
municipal departments.
• Raising awareness among executives, further training of
employees, optimising products and services
• Diversity competence is an upward development from
exploratory discussions via advice/ coaching and diversity check
to the Vienna Diversity Monitor.
• Specific further training measures for departments: advice and
coaching sessions and the diversity check
• Further training measures at the Personnel Training Department
for all city administration employees who are interested in the
topic
Start Wien: Concept
• Research on integration support programs in other European
cities and Canada
• Interviews with new immigrants about their needs
• Various communities, trainers for German as a foreign language
and experts in consulting migrants were involved in the
development process of the project
• The project should be tailored to the individual needs of
migrants
• All services - startcoaching, information modules, second level
start coaching – should be provided in the mother tongue of the
new migrants
Start Wien: Target groups
• Third-country citizens who come to Austria for reasons of family
reunion – according to the immigration law they have to prove
their knowledge in German language at level A2 (Common
European Framework of Reference for Languages) within two
years
• EEA citizens (and third-country citizens as family members of
EEA citizens) since January 2011 who have received a
confirmation of registration or a residence card from Municipal
Department 35 - Immigration, Citizenship, Registry Offices (MA
35).
Start Wien - begin of the Project
• 1st October 2008 for thirdcountry citizens
• 1st January 2011 for EEAcitizens
Start Wien – Cooperation partners
Following cooperation partners have been einvolved in the
conception and implementation of the project:
• Municipal Department 35 - Immigration, Citizenship, Registry
Offices (MA 35)
• Information Centre for Migrants
• Vienna Employment Promotion Fund (WAFF)
• Vienna Public Employment Services (AMS)
• Austrian Federal Economic Chamber (WK)
• Vienna Chamber of Labour (AK)
Start Wien – services
• Startcoaching:
Vienna education booklet
Vienna language vouchers
• Information modules
• Second level startcoaching
Start Wien – services
1) Startcoaching:
Vienna education booklet
Vienna language vouchers
2) Information modules
3) Second Level Startcoaching
First step: Startcoaching
• one-hour consultation in the mother tongue
• a service tailored to the individual needs of new immigrants
• in 24 languages
• usually held right after migrants receive their residence permit
resp. registration from the Municipal Department 35 Immigration, Citizenship, Registry Offices of after making an
appointment
Languages of Start Wien - 24
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Albanian
Arabic
Bosnian/Croatian/Serbian
Chinese
English
Farsi/Dari/Pashtu
French
German
Hindi/Punjabi/Urdu
Russian
Spanish
Turkish
Bulgarian
Hungarian
Polish
Romanian
Slovak/Czech
Startcoaching: Contents
New immigrants
• receive the Vienna education booklet that includes the Vienna
language vouchers
• are provided with important information about the most
relevant topics to get a good start in Vienna
• receive advice about suitable German language courses and
valuable tips
• advice for their first few weeks and months in Vienna
Startcoaching:
Vienna education booklet
• for new immigrants in Vienna
• includes the Vienna language vouchers in the
amounts of EUR 300 or EUR 150 (EEA)
• all education and further training measures such as
German language courses and information modules
are recorded in the booklet
Vienna language vouchers, 1
3rd country citizens (3x100 EUR):
• They are in Vienna following family reunification with an Austrian
citizen or with a third-country national
• They received an initial residence permit from Municipal
Department 35 - Immigration, Citizenship, and Registry Offices
• They have collected their Vienna education booklet at their start
coaching appointment
• The Vienna language voucher can be combined with the
language voucher of the Austrian Integration Fund
(Österreichischer Integrationsfonds, ÖIF).
Vienna language vouchers, 2
Language vouchers for EEA citizens and their family members
of EUR 150 (3 X EUR 50)
EEC-immigrants have to meet the following requirements:
a) They are self-employed, employed, or family members
b) They have received recently a confirmation of registration or a
residence card from Municipal Department 35
Information modules
Subject of information modules:
• Living together (held by a male and female trainer together)
• Residence matters (held by the Municipal Department for
Immigration)
• Education system in Austria
• Housing in Vienna
• Healthcare system in Austria
• Working environment (held by the Chamber of Labour, AK)
• Profession (held by the Vienna Employment Promotion Fund,
WAFF)
• Recognition of qualifications (indiviual consultation at
Perspektive)
• Business Start-Ups (held by Mingo)
Trainers for Information moduls
• Trainers are mainly native speakers who have
immigrated theirselves to Austria (they have
experience in immigration, they know both systems
and structures of the country of origin and of Austria,
the similarities and the differences)
• Trainers are trained in their special topics and mainly
come from professional fields close to the subject
3rd Step: „Second level“
Startcoaching
Service for all owners of a Vienna education booklet:
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Clarify open questions
Contact other counselling services
Clarify further issues related to integration
Exchange of experiences with other immigrants
Individual or in groups
In 12 languages
Reasons for positive feedback
• New immigrants get important information for their start in
Vienna immediately after their immigration
• Complex and complicated contents are explained in the
mother tongue
• Immigrants have different needs according to their origin,
education level, age, social situation etc. - individual needs
are taken seriously
• New immigrants are motivated to start learning German as
soon as possible
Success of Start Wien - Statistics
• 13.000 Vienna education booklets issued:
11.400 for 3rd country citizens
1.600 for EU citizens
• 27.500 visits of information moduls
• 4.500 people at second level startcoaching
Success of Start Wien - Statistics
Top 5 EU-countries:
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Poland
Romania
Hungary
Slovakia
Bulgaria
Success of Start Wien – Awards
• 2010 Austrian Award of Integration,
category ‚Promotion and Support‘
• 2010 European Language Label,
Austrian Ministry of Education
• 2012 Guangzhou Award/China
THANK YOU FOR YOUR ATTENTION!
www.startwien.at
MA 17
Integration und Diversität
Friedrich-Schmidt-Platz 3
A - 1080 Wien
Tel.: +43 1 4000 81510
E-Mail: post@m17.wien.gv.at
www.wien.gv.at/english/social/integration
www.startwien.at