Achieving World-Class
Safety Performance in a
Multi-Cultural Environment
Presented by:
’Dapo Oguntoyinbo
Corporate HSE Manager
Petroleum Development Oman
6th ASSE-ME Conference Bahrain
Contents



Safety (HSE) Challenges in PDO
Generic Causes of Incidents
Four Pillars of World-Class Safety Performance
–
–
–
–

HSE Leadership
HSE Management System
Workforce Engagement
Accountability for HSE
Challenges ahead
6th ASSE-ME Conference Bahrain
HSE Challenges in PDO








4,000 PDO Staff & 16,000 Contractor workforce (60mln mhrs)
90% of PDO/Contractor workforce live/work in the interior
Multi-Cultural/Language workforce, varying literacy levels
PDO has over 100 oil/gas fields, 2,500+ wells drilled to date
PDO & Contractors drive 120 Million Km per year on business
Approximately 12,750 drivers, 7,000 vehicles
Maintain over 6,000Km graded roads, 500Km black-top/asphalt
In 1999, PDO achieved its best Safety performance to date:
– 70 days &10 million hours worked without an LTI
– No Fatality
– LTIF of 0.37 per million hours worked
6th ASSE-ME Conference Bahrain
PDO & Contractors drive 120
Million Km per year average; i.e.
travel round the world 3,000 times a
year (8 times round the world every
day !!!)
6th ASSE-ME Conference Bahrain
PDO & Contractors HSE Performance 1986 - 2002
Lost Time Injuries Frequency
5
4
3.61
3
2
2.14
1
1.63
1.62
1.74
1.19
1.42
0.73
1.21
0.94
0.70
0.60
0.75
0.79
95
96
97
98
0.37
0
86
87
88
89
90
91
92
93
94
6th ASSE-ME Conference Bahrain
99
2000 2001 2002
Historical Trend in Safety
Injuries
Engineering Systems:
Hardware issues to
engineer out hazards
Management Systems: Focus on People:
develop procedures, empowerment and
etc. to control hazards conviction to work
SAFELY
Time
6th ASSE-ME Conference Bahrain
The Causes of Injuries
Fatalities
Lost Time Injuries
Medical Treatment
First-aid Cases
Unsafe acts & Unsafe conditions
96% / 4 %
6th ASSE-ME Conference Bahrain
Generic Underlying Causes of Incidents

Lack of Effective Supervision (competence)

Inadequate Hazard Awareness (competence)

Not Following Basic Rules (compliance)
This has led to:
Compliance, Competence, Supervision and Road
Safety being key themes for annual HSE Plans
6th ASSE-ME Conference Bahrain
The Incident Triangle
One fatality---------------------100 Lost Time Incidents--1000 Non LTI’s----------10,000 Near Misses--100,000 Unsafe Acts-
Over 96% of Incidents are caused by People
6th ASSE-ME Conference Bahrain
What is PDO doing to
achieve world-class
HSE Performance?
6th ASSE-ME Conference Bahrain
Accountability for Safety Consequence Management
Workforce Engagement Winning Hearts and Minds
Development and
Implementation of
HSE Management System
Leadership and
Commitment
Achieving world-class Safety Performance via Focus on People
World Class
Safety Performance
Leadership & Commitment










Safety (HSE) is Priority Number One
Visibility: participation in Joint Management HSE Inspections
Involvement: HSE on meeting agenda, ELT sessions
Target setting: T&T, staff appraisal to include HSE aspects
Improving HSE Culture: “walking the talk”, empowerment
Participation in Incident Investigation & Review
MD Incident Review, with Contractor CEO, for High Potential
Incidents & Poor Performing Contractors
Annual CEO HSE Conference
Site Management support for HSE Initiatives/Circles
Use HSE Positions to develop high calibre staff
6th ASSE-ME Conference Bahrain
Joint Management HSE Inspections
Demonstrating HSE Leadership
Highlights of 2002 Performance

Participation by 22 CEO’s and 10 PDO Directors

27 Joint Mgt HSE Inspections: Actual vs Planned 90%
Inspections were well received by PDO and Contractor staff
Presented opportunity for cross learning across
organisations.


Focus for 2003 and beyond
 Continue Joint Management HSE Inspections
 Forum to share feedback from Inspections
6th ASSE-ME Conference Bahrain
Feedback to CEOs
6th ASSE-ME Conference Bahrain
6th ASSE-ME Conference Bahrain
HSE Management
System: what is its
Objective ?
6th ASSE-ME Conference Bahrain
6th ASSE-ME Conference Bahrain
HSE Management System
Objectives:
 Manage hazards & effects to H,S & E in a structured way
 Set performance standards for managing HSE
 Continuous improvement via monitoring, reviews and audits
Improving workforce understanding of HSE-MS:
 Link Hazard Management to Activity
 Understanding “What it means to Me”
 Define Requirements for 3 levels of workforce (i.e. Manager,
Supervisor and Staff)
 Develop Module for Self-Assessment
6th ASSE-ME Conference Bahrain
PDO HSE Management System
Leadership and Commitment
Policy and Strategic Objectives
Organisation, Responsibilities
Standards, Procedures and
Document Control
Hazards and Effects
Management Process
Corrective
Planning
Implementation
Action
Monitoring
Audit
Management Review
6th ASSE-ME Conference Bahrain
Challenges of Workforce
Engagement in a MultiCultural Environment
6th ASSE-ME Conference Bahrain
“Safety Propulsion” Projects
in PDO since 2001

Road Safety: Drive-to-Survive

Competency of HSE Advisors

Enhanced Site Supervision (ESS)
6th ASSE-ME Conference Bahrain
Workforce Engagement









ESS workshops to improve hazard awareness & supervision
Working Safely for the workforce at shop-floor level
Use of Pictorial Prompt Cards (effective communication)
Safety Circles/Fora (e.g. No-LTI Clubs, ESS Champions, etc)
Performance Review & Dissemination of Lessons
Enhanced use of STOP
HSE Advisers Competency Programme
Contract Holdership Certification Scheme
HSE Skills Portfolio for HSE and Key Line Staff (PDO)
6th ASSE-ME Conference Bahrain
ESS Workshops & Coaching
6th ASSE-ME Conference Bahrain
Q1
6th ASSE-ME Conference Bahrain
Q2
6th ASSE-ME Conference Bahrain
2003
6th ASSE-ME Conference Bahrain
PDO & Contractors: Road Safety Performance
RTAs/million
kms
RTAs/million
kmsMillion
Road Traffic Accidents
per
Km driven
Reduction:
6th ASSE-ME Conference Bahrain
20
03
20
01
19
99
19
97
19
95
19
93
19
91
DDC
19
89
19
87
3.50
3.00
2.50
2.00
1.50
1.00
0.50
0.00
PDO & Contractors: Road Safety Performance
Rollover/million
kms
Rollovers per Million
Kmkms
driven: Rollover/million
Reduction
0.8
Speed-limiters
DDC
0.6
0.4
0.2
6th ASSE-ME Conference Bahrain
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
0
Target-Zero: No Injuries
HSE Management Triangle
The Incident Triangle
No
Injury
B
A
One
Fatality
Improved
HSE Culture
(Proactive):
No LTI Club
Strong Site HSE
Awareness and
Supervision via ESS,
WS, STOP, etc.
Site Management HSE
Leadership, e.g. via
Support for ESS, HSE
Advisers Networking,
etc.
100 LTIs
1,000 Non-LTIs
10,000 Near Misses
Positive HSE Climate created by top
Management (HSE is Priority No. 1)
LEGEND:
100,000 Unsafe Acts
A = Levels covered by HSE Leadership, e.g. Joint Mgt HSE Insp., Site Management Support
B = Levels covered by ESS, Working Safely Workshops, Safety Circles/Forum
6th ASSE-ME Conference Bahrain
Target Zero in PDO
LTIF versus Fatality frequency over the years
LTI frequency (LTI/million hrs)
1.6
92
1.4
93
1.2
94
1.0
00
02
0.6
0.4
98
97
0.8
95
03 (YTD)
96
2003-Target
01
99
0.2
Zero 0.00.00
0.05
0.10
0.15
Fatality frequency (Fatalities per million hrs)
6th ASSE-ME Conference Bahrain
0.20
Accountability for HSE
… the next step
6th ASSE-ME Conference Bahrain
HSE Management System
Barriers
or Controls
Hazard/
Risk
WORK
Accident
Violation
+
Error
=
DISASTER
6th ASSE-ME Conference Bahrain
Accountability for HSE
Main Thrusts

Aim to protect health and safety of workers.

Staff are to be held accountable for actions that can lead to high
potential incident or fatality based on past experience.

Deliberately breaking rules is worse than breaking rules out of
ignorance

Same Framework for PDO and Contractors, via Industry Forum
(OPAL) and Govt.

In certain cases management discretion will be exercised following
incident investigation.
A full investigation must be completed, and proven case of
deliberate misconduct made before application of rules
6th ASSE-ME Conference Bahrain
Accountability for HSE: Risk Matrix
Probability of it happening again
Consequence of
worst known case - PDO
Very Low
Low
Medium
High
Very High
A
B
C
D
E
P
A
E
R
Never Heard
Heard of in
Incident has
Happens >5
Happens >5
People
Assets
Environment
Reputation
of in (EP)
(EP)
occured in
times per year
times per year
(Injury)
(Damage/Loss)
(Total Effect)
(Impact)
Industry
Industry
PDO
in PDO
in Area/Asset
No Injury
No Damage
No Effect
No Impact
NEAR MISS
Slight (eg.
FAC)
Slight
(<US$1k)
Slight Effect
Slight Impact
LOW
Minor
(RWC, MTC)
Minor
(US$ 1-10k)
Minor Effect
Limited Impact
Major
(LTI, PPD)
Considerable
(US$ 10-100k)
Localised
Effect
Considerable
Impact
Major Effect
National Impact
Massive Effect
International
Impact
Severity
Rating
0
1
2
3
4
5
(If Nothing is done to prevent it)
1-3
Major
(Fatality, PTD) (US$ 100k-1M)
Multiple
(Fatality, PTD)
Extensive
(>US$ 1M)
1
9
4
List of HSE issues addressed and their risk rating
1234567891011-
Competence - Failure to attend Mandatory HSE Courses; 3D
Compliance - Failure to follow mandatory HSE Procedures;4E
Interfering with the Integrity of Safety Devices; 4C
Driving under the influence of Alcohol; 5C
Not using seat belts; 4D
Driving without PDO license; 4C
Using GSM whilst driving; 2E
Not obeying applicable speed limits; 4E
Driving a vehicle without a valid RAS sticker; 4C
Failure to apply safe journey management plans; 4E
Failure to follow night driving policy;
6th4DASSE-ME Conference
7
MEDIUM
Bahrain
6
3
11
5
2
8
10
Accountability for HSE Framework
Accountable party
PDO
CONTR.
RISK AREAS
Recommended Actions
Level 1
Level 2
Level 3
First Offence
(Recorded)
Second Offence
(Apply Sanctions)
Third Offence
(Grave Violation)
COMPETENCE
1
Failure to attend mandatory HSE courses
Line
Manager
Contract
Manager
Verbal Warning
Counsel Staff and
Supervisor
Management
Discretion
Line
Manager
CEO
Verbal Warning
Re-assign
Dismiss
staff
COMPLIANCE
2
Failure to follow mandatory HSE procedures as
proven after incident investigation.
ROAD SAFETY (while on company business)
3
Interfering with the integrity of safety devices e.g.
tampering with speed limitors and safety belts
MDC
CEO
Management
Discretion
Dismiss
staff
4
Driving under influence of alcohol as proven by
investigation.
MDC
CEO
Management
Discretion
Dismiss
staff
5
Not using seat belts
MDC
CEO
Verbal Warning
6
Driving without a valid licence
MDC
CEO
Verbal Warning
7
Using GSM (including Hands free) while driving
Line
Manager
CEO
Verbal Warning
8
Not obeying applicable speed limits
Line
Manager
CEO
Verbal Warning
9
Driving a vehicle that is not road-worthy e.g. no
RAS certificate
Line
Manager
CEO
Verbal Warning
Suspend from
Company Business
Management
Discretion
10
Failure to apply Safe Journey Management Plans
Line
Manager
CEO
Verbal Warning
Withdraw PDO
driving permit
Dismiss
Staff
11
Failure to follow "Night Driving" Policy
Line
Manager
CEO
Verbal Warning
Withdraw PDO
driving permit
Dismiss
staff
6th ASSE-ME Conference Bahrain
Suspend from
Driving on Company
Business
Suspend from
Driving on Company
Business
Suspend from
Driving on Company
Business
Suspend from
Driving on Company
Business
Dismiss Staff
Dismiss Staff
Management
Discretion
Management
Discretion
Q3
6th ASSE-ME Conference Bahrain
Challenges Ahead







In a multi-cultural environment, “Accountability for HSE” may
be perceived negatively (blame culture)
Framework presented and accepted by Industry Forum, OPAL.
Industry Forum engagement ongoing with Government to
obtain support for “Accountability for HSE” Framework
Implementation ONLY after effective “Workforce Engagement”
Roll out to concentrate on positive aspects of the scheme
Workforce HSE Culture can be significant consideration
Goal: Convince and Empower the workforce to work SAFELY
6th ASSE-ME Conference Bahrain
If you were in this boat, what would you do ?
6th ASSE-ME Conference Bahrain