Core Competences at NEC and GTE Team Bach Mgt693 Spring 2008 Core Competencies “Core competencies are the collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies.” A core competency is something the firm does well, that meets the following 3 tests: Prahalad and Hamel, pg. 13 It contributes significantly to the customers’ perceived value. It’s hard for competitors to imitate. It can be leveraged widely, to many products and markets. Core Competencies Honda’s internal combustion engines Core Competencies What is Sony’s Core Competency? Core Competencies Start from the inside, out. What does our firm do best? Porter’s Five Forces Looks at the environment, and starts from the outside, in. What is the competition doing? A Japanese multinational IT company, NEC provides IT and network solutions to business enterprises, communications services providers and government. GTE was the largest of the independent US telephone companies. Service: provided local telephone service to a large number of areas of the US In 2000, GTE was bought by Bell Atlantic, renaming itself Verizon Communications. http://www22.verizon.com/ NEC - “Core Competency” Communications Equipment NEC Semiconductors •1958 Signed a technology licensing agreement with GE •Radio broadcast •Microwave communications technology Computers •1950 entered the computer industry •1959 world’s first working transistorized computer •1974 first Japanese microprocessor •1979 developed it first PC •1960 established its Integrated Circuits Division •1960s moved into LSIs •1967 moved into VLSIs NEC - “Core Competency” Strategy: C&C Vision of NEC’s future as an integrator of Computers and Communications through semiconductor technology Worldwide electronic supplier ranking (1987) Computers Telecommunication Semiconductor 1 IBM AT&T NEC 2 Unisys Alcatel-ITT Hitachi 3 DEC Northern Telecom Toshiba 4 Fujutsu NEC Motorola 5 NEC Siemens TI GTE - “Core Business” Lighting GTE Telecommunications •1983 acquired GTE Sprint and GTE Spacenet Precision materials GTE-”Core Business” Strategy: Sell or transfer underperforming or non-core businesses Focus on new and enhanced communication businesses Sold: •Television & radio manufacturing operations •1990s The merger with Contel Corporation •Consumer communication products •Alliance with Vodaphone Airtouch •GTE Sprint •Worldwide lighting, electronic product, space-based communications, and aircraft cellular phone business Transferred: •80% of GTE’s communication transmission and central-office switchmanufacturing activities •80% of GTE’s business systems and PABX business •Purchased BBN •Agreements with Lycos, Qwest, and Cisco to enhance its position in “Internet-related business” •Expand to foreign markets Performance of NEC vs. GTE Sales Sales in Millions of $'s NEC vs GTE $50,000 $40,000 $30,000 GTE $20,000 NEC 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 $- 1980 $10,000 Performance of NEC vs. GTE Gross Domestic Product Year on Year GDP Growth Japan vs. US 35.0% 30.0% 25.0% 20.0% US GDP Grow th 15.0% Japan GDP Grow th 10.0% 5.0% 0.0% -5.0% -10.0% -15.0% 80 19 82 19 84 19 86 19 88 19 90 19 92 19 94 19 96 19 Average year on year growth 1980-1988 Average year on year growth 1989-1999 98 19 US 7.2% 5.2% Japan 11.2% 3.1% Performance of NEC vs. GTE Growth Within Stock Markets Nikkei 225 vs S & P 500 Year on Year Growth S & P 500 19 99 19 97 19 95 19 93 19 91 19 89 19 87 19 85 Nikkei 225 19 83 19 81 60.0% 40.0% 20.0% 0.0% -20.0% -40.0% -60.0% -80.0% Performance of NEC vs. GTE Net Income Net Income in Million's of US $ NEC vs GTE 1980-1999 $3,500 $2,500 $1,500 GTE $500 NEC $(500) $(1,500) 19 98 19 96 19 94 19 92 19 90 19 88 19 86 19 84 19 82 19 80 $(2,500) From 1981-1988, GTE’s profit was almost 6 times that of NEC From 1989-1998, GTE’s profit was almost 4 times that of NEC Why Core Capabilities and not Core Competence? • • • • Core Competencies are important but they aren’t everything. The ultimate goal of any enterprise is profitability. According to Grant, there are 2 major sources of profitability: • Industry Attractiveness • Competitive Advantage Core Competencies are only key if they can be exploited to create a strong competitive advantage. Resource Based Management: Where NEC Failed • • NEC lacked Organizational Capability & Flexibility NEC failed to effectively exploit or develop: • Sustainable competitive advantage: Continuously developing both existing and new capabilities/resources in response to a dynamic market. • Distinctive Capabilities Characteristics of your business that your competitors cannot replicate (your source of competitive advantage) • Reproducible Capabilities Things that your competitors can easily acquire. • Synergy = Distinctive Capabilities + Reproducible Capabilities