SCHOOL OF BUSINESS& ECONOMICS
Department of Management
Course Name:
Organizational Behavior
Course Code
& Section No:
MGT 321. 06
Semester:
Spring 2016
INSTRUCTOR AND DEPARTMENT INFORMATION
1. Instructor Name:
Dr. Ummaha Hazra
2. Office Room
NAC 836
3. Office Hours:
ST: 5:00 PM – 7:00 PM; M: 1:00 PM – 3:00 PM
4. Office Phone:
880255668200 Ext. 1753
5. Email Address:
ummaha.hazra@northsouth.edu
6. Department:
Management
7. Links:
North South University Website: www.northsouth.edu
School of Business & Economics Website: http://northsouth.edu/academic/sobe
Faculty Website: ummaha.weebly.com
COURSE INFORMATION
Class Time & Location
MW 11:20 AM – 12:50 PM; NAC 504
Course Prerequisite(s)
MGT 210
Course Credit Hours
Course Description
3.0
This course is designed towards understanding the behavior of employees in work organization.
Topics include behavioral concepts and techniques used to enhance workers’ motivation,
satisfaction and productivity.
Course Objectives
Student Learning
Outcomes
-
To learn various organizational behavioral terms and concepts
To learn various motivational theories along with their criticisms
To learn some important leadership theories and their practicality
To learn how to relate learning from this course into practicality and application through
term paper
Upon successful completion of this course, a student should be able to:
1. Relate terms and concepts pertaining to organizational behavior into exams
2. Relate theories of motivation and leadership into practicality through group project
3. Solve case studies in group using OB terms and concepts
4. Interpret personality characteristics of a manager using observation method
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Learning Resources and Textbook(s)________________________________________________
Required Text:
Robbins, S.P., Judge, T.A. and Vohra, N. (2013). Organizational Behavior, 15th edition. Pearson.
Reference Text:
Robbins, S.P. & Judge, T.A. (2012). Essentials of organizational behavior, 12th edition. Pearson.
Luthans, F. (2008). Organizational Behavior, 11th edition, McGraw-Hill.
Teaching Methods________________________________________________________________
This course will utilize the following teaching/learning methods: in-class discussions and case
analysis, field work, written assignments, and oral presentations. The classes will aim to create a
participatory learning environment and therefore, the knowledge will be co-created by the students
and the instructor. Students are encouraged to raise questions, lead discussions and share
disagreements with the instructor and other students.
Class Schedule and Required Readings______________________________________________
Lecture /
Date
Required
Readings
Class Discussion
Lecture 2
 Ice-breaking
 Looking into the course outline
 What is organizational behavior?
Chapter 1
Lecture 3
 Diversity in organizations
Chapter 2
Case Incident 2
(page 38)
Case Incident 2
(page 68)
Lecture 4
Lecture 5
 Attitudes and job satisfaction
 Attitudes and job satisfaction
 Personality and values
Chapter 3
Chapter 3
&5
Lecture 6
 Personality and values
Chapter 5
Lecture 7
 Perception and individual decision making
Chapter 6
Lecture 8
Chapter 6
Lecture 12







Lecture 13
Lecture 14
 Foundations of group behavior
 Foundations of group behavior
Chapter 9
Chapter 9
Lecture 15
 Understanding work teams
 Communication
Chapter 10
& 11
Lecture 1
Lecture 9
Lecture 10
Lecture 11
Topics
Perception and individual decision making
Deliverable: Group Report Phase 1
Exam 1
Motivation concepts
Motivation concepts
Motivation concepts and applications
Motivation concepts and applications
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Chapter 7
Chapter 7
&8
Chapter 8
Case Incident 2
(page 95)
Ethical Dilemma
(page 165)
Case Incident 1
(page 205)
Case Incident 1
(page 244)
Case Incident 1
(page 280)
Case Incident 2
(page 320)
Ethical Dilemma
(page 348)
Lecture /
Date
Required
Readings
Class Discussion
Chapter 11
Case Incident 1
(page 387)
Lecture 17
 Communication
 Deliverable: Group Report Phase 2
 Exam 2
Lecture 18
Lecture 19
 Leadership
 Leadership
Chapter 12
Chapter 12
Lecture 20
 Power and politics
Chapter 13
Lecture 21
 Foundations of organization structure
Chapter 15
Lecture 22
 Organizational change and stress
management
 Group Presentation
 Group Presentation
 Deliverable: Group Report Phase 3
Chapter 18
Lecture 16
Lecture 23
Lecture 24
Topics
Case Incident 1
(page 428)
Case Incident 1
(page 469)
Case Incident 2
(page 543)
Case Incident 1
(page 618)
Syllabuses for Exams___________________________________________________________
Exam 1: Chapter – 1, 2, 3, 5, 6
Exam 2: Chapter – 7, 8, 9, 10
Final: Chapter – 11, 12, 13, 15, 18
Evaluation Criteria_____________________________________________________________
Criteria
Attendance & Class Participation
Exam 1
Exam 2
In-class case analysis (pop – ups)
Group Presentation & Report
Due on
Lecture 2 - 24
On the day of lecture 9
On the day of lecture 17
To be decided by the instructor
Presentation: Lecture 23 and 24
Report: Lecture 24
Final
TBA by the NSU authority
Value
5%
20%
20%
10%
20%
(Presentation: 5% &
Report 15%)
25%
Policy on Late Assignments and Missed Exams_____________________________
A penalty of 5% per day will be imposed on late assignments.
Instructor will hold the full discretion for granting extensions (for assignments or exams) which are
as a rule limited to only personal illness (formal documentation is required) or bereavement in the
direct family. If a student misses any exam due to the abovementioned situations, then a special
permission is required from the instructor to sit for a make-up exam. The student MUST submit a
formal application (hard or soft copy) along with supporting documents.
The student will have to sit for a comprehensive make-up exam covering the syllabuses of both
Exams 1 and 2. The date of the make-up exam will be decided by the instructor after consulting
with the student.
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Instructions for In-class Case Analysis / Workshop____________________________________
Students will form groups of 2 members in the class. I will provide the case in the class. Students
should discuss about the issue in the case with their peers and can also consult the book and will
have to submit a short summary (maximum 2 pages) of their solution/critique of the issue. The
submission should have the names and IDs of the group members at the top of the page.
Instructions for Group Project, Presentation and Report________________________________
Group Project
A. Form a 5 member team. Submit the name of your team and team members by the end of 3rd
week of the class. This is your responsibility.
B. The presentation and the report seek to explore a current OB related issue through field work
and case study. You are to select a Bangladeshi organization which is currently trying to solve
an OB related problem. The organization can be a small business, NGO, shop, big corporation,
restaurant, bank, buying house, school, university etc. (not limited to this list).
C. You can investigate any OB related problem – for example, job satisfaction, motivation,
leadership issues, power and conflict, restructuring organizations (not limited to this list)
D. The teams are expected to let the instructor know about the organization they have selected to
work on and about their access point (managers in the selected organization) during office hours
and / or through emails.
Group Report
Phase 1
Due on: Lecture 8
Page Limit: Maximum 4 pages
What should be in the Phase 1 report?
1. Cover page – Title, Name of the team and the team members etc.
2. Body of the report –
a. Organization Profile (Type of business they are in, how long they are in this industry,
employee number, organization structure etc.) [not limited to this list]
b. SWOT analysis of the organization – You can use bullet points or narratives whichever
writing style you prefer
Phase 2
Due on: Lecture 16
Page Limit: Maximum 5 pages
What should be in the Phase 2 report?
1. Cover page – Title, Name of the team and team members etc.
2. Body of the report –
a. What are the symptoms of the OB related problem you are investigating?
b. What is the main problem?
Hint: Connect concepts from class discussions and chapters relevant to your particular problem
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Example
Symptom of the problem
High turnover rate of the female employees
Low customer rating
High absenteeism rate
Main problem
Discrimination
Problem with employee training
Low job satisfaction
Phase 3
Due on: Lecture 24
Page Limit: Maximum 10 pages (excluding the cover page and appendix)
What should be in the Phase 3 report?
You should take up the role of a group of consultants hired by the organization to look into the
problem on their behalf and offer suggestions.
1. Cover page – Title, Name of the team and the team members etc.
2. Body of the report –
a. Brief profile of the organization (about half a page)
b. Summary of the main OB related problem and the associated symptoms (about
one page)
c. What alternative strategies your team would recommend to the board to
consider?
d. Which alternative strategy should they pick according to your analysis?
e. Explain your decision criteria for choosing the alternative. Relate your discussion
with the main problem and how the chosen alternative will affect the symptoms of
the problem.
f. Assess the personality of the manager who you have interviewed.
You can use your own headings as you deem fit for the report. The point at issue is that the report
should answer the above mentioned questions. Use proper referencing (APA style) for contents
used, and/or ideas generated from other sources. Not providing proper references is plagiarism
even if you express the ideas in your own words.
Group Presentation
Due on: Lecture 23 and 24 [I will give out the presentation schedule for each team after Exam 2]
Allotted time: 20 minutes [presentation: 15 minutes; Q/A: 5 minutes]
Everyone in the team is expected to present
Provide a hard copy of the slides to the instructor before your presentation starts
You should take up the role of a group of consultants who is presenting their analysis to the
board
Useful tip: It has been shown in research that one slide per minute of presentation (or even less) is
most effective. Keep your slides clean by using minimum texts and a lighter background.
 What should be in the presentation slides?
1. Title, team number and name of the team members
2. Name of the organization, the type of business they are in (BE VERY BRIEF)
3. What is the main OB related problem that your team investigated? What are the
symptoms of this problem?
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4. What alternative OB strategies should be considered by the organization to solve the
problem?
5. Which OB strategy would your team recommend to the board? Why? What are the
decision criteria?
Grading Policy_________________________________________________________________
NSU grading policy will be followed.
Course Management____________________________________________________________
Every effort will be made to carry on the classes and other course activities as laid out in this
outline. However, external situations may sometimes interfere with the plan and in those cases NSU
policies will be followed.
Other Instructions______________________________________________________________
Attendance is a part of the grade and students missing lectures will lose points. For first 2 missed
classes 1 percentage point will be deducted. From then on, 1 percentage point will be deducted for
each missed class. Students are expected to arrive at the lectures on time. If anyone is late for an
unavoidable situation, then she/he must let the instructor know about it after the class to ensure the
attendance.
Students should keep all their communication devices (such as mobile devices, ipod, beepers,
pagers etc.) turned off during the class.
_______________________________________________________________
The instructor holds the right to modify this outline at her discretion.
I hope to have a great time with you 
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