Telling your Rotary story effectively with Social Media 2014 ROTARY INTERNATIONAL CONVENTION We will cover.. What do you want to achieve? • Defining outcomes • Defining your audience(s) • Engaging stakeholders We will cover.. Primary platforms: - Facebook (profiles/pages/ groups) - Instagram Tips and challenges to take back to your club What do you want to achieve? • Source new members • Keep in touch with alumni and past members • Keep existing members better informed & engaged • Improve communication & efficiency of committees and working groups What do you want to achieve? • Increase funds raised • Source participants for programs / camps etc • Increase attendance at events • Source project partners • Share ideas / knowledge BUILD RELATIONSHIPS Defining our Audiences Youth Program Alumni Students Other NGOs Corporations Professional Groups Rotarians Business Owners Government Local Community Engaging Stakeholders Develop a stakeholder plan • Who is important to your club, why and what can you do for each other? • Ultimate aim of plan: develop strong relationships. Engaging Stakeholders • Social media content should be 80% about your stakeholders and 20% about you. • Your members are your most important stakeholders. • Make your stakeholders feel special ('coz they are!) by celebrating their successes and milestones. Identifying your Stakeholders Who are your potential stakeholders? • • • • • • • Members – most important Family of members Beneficiaries of club support Friends of club Other clubs District officers Local government Engaging Stakeholders – District page • • • • • • • District 9520 – clubs are key stakeholders Promote club social media presences Create a network Share details of important club events Share major awards/recognition (e.g. PHF) Celebrate club birthdays Take any opportunity to celebrate club successes Engaging Stakeholders – Rotary Markets page • Magill Sunrise Markets Market focuses on stallholders as key stakeholders. • Promote your stallholders own social media presences. • Make the stalls look good on social media and focus on human element of markets. • Share your stallholder successes from other markets they're involved in. Facebook • • • • • Profiles vs Pages – not the same thing! Groups Private messages – be contacted Events Apps Facebook Profile • • • • More than just status updates! Use tags (@) & hashtags (#) to link content Make extensive use of photos Check in to places (such as Rotary meetings) Facebook Profile • Enter life events • Fine grain control of what you share with different people • Showcase what Rotary means to YOU, how it is a meaningful part of your life Facebook Page • Post “officially” rather than as an individual • Multiple admins – do they know what to post? • Use a rich mix of content that will engage your audience – showcase the people and what they are doing Facebook Page • Build an audience by liking other pages such as the council, etc and interacting with them • Fill out the “About” fields • Make use of Milestones • Schedule posts • Use events & apps • Add like boxes to your web page Facebook Groups • Great for internal work: committees, working groups etc. • Determine appropriate level of visibility (Open / Closed / Secret) Facebook Groups • • • • • Store documents Control notifications Allow multiple admins Conduct polls Create group events (meetings, deadlines) Complementary social networks • Instagram is a photo sharing app– use the filters to add buzz to your pics and connect with the youthful Rotary/Rotaract Instagram community. • Share some of your Instagram content to Facebook • Use #hashtags in Instagram What on earth is a hashtag!? • A public filing system online • Anybody can add/view • Reach out and connect with organisations and people with similar interests • Examples: #riverland #rotaryinternational Reaching out via hashtags A search of the hashtag #onkaparinga Reaching out via hashtags cont. Reaching out via hashtags cont. #Riverland Image hints and tips • Buy your club 2 or 3 small cameras (or more) and share them round so you get LOTS of pics from different angles. • Use captions and descriptions on your pictures. These are vital. • Tag people in pics if possible. • Be the Director of your image. Image hints and tips Image hints and tips Image hints and tips • Have smiling lessons. (we need lots of smiling Rotarian pics!) • Do NOT take pics of ‘executions’ (people standing in line, usually frowning). Build Your Network(s) • Create a club media pool and share content across all club channels. • Keep on the look out for content to share from other clubs or orgs you follow. • Give each other content creator rights to your club Facebook pages. Build Your Network(s) • Involve everyone in the preparation of your social media content. Almost anyone can write a paragraph. • Share your social media content in more traditional channels such as your club bulletin. Personal Challenges • Take a photo of our group and share it using either #portnoarlunga #onkaparinga #onkaparingarotary • Find an article on www.rotary.org and share it with a framing sentence • Say hi and share something relevant with another organisation/person. Become Curious With Social Media Benefits of Social Media • Promote your clubs projects and events • Find out what’s happening in your community • Form relationships and strengthen ties • Gain ideas for community projects Be The Change You Wish To See