NZQA Assessment Support Material Unit standard 1293 Title Be interviewed in an informal one-to-one, face-to-face interview Level 1 Vocational pathways Credits 2 Version 6 Manufacturing and Technology; Primary Industries; Social and Community Services Student guidelines Introduction This assessment activity requires you to show that you can: Prepare to be interviewed in an informal one-to-one, face-to-face interview; Be interviewed in an informal one-to-one, face-to-face interview. 1293 version 6 Student guidelines ASM version 2 Page 1 of 9 November 2015 New Zealand Qualifications Authority 2016 Conditions of assessment Assessor note: It is expected that the assessor will read the learner instructions and modify them if necessary to suit their learners. This is an open book assessment. You may use any workplace information to help you complete the assessment. All answers must be in your own words. How you will be assessed Task 1 is a worksheet, with four (4) questions to help you prepare to be interviewed in Task 2: Answer all the questions in the worksheet. Attach this worksheet to the Interview Recording Sheet completed by your workplace verifier or supervisor. Assessment may be conducted orally - your assessor may read the question to you and write down your answer on the worksheet but they cannot help you. Task 2 is an interview: Your assessor or workplace supervisor will assess you during this interview. The criteria for this assessment are included on the Interview Recording Sheet. The interview may be recorded (either audio or video). 1293 version 6 Student guidelines ASM version 2 Page 2 of 9 November 2015 New Zealand Qualifications Authority 2016 Task 1: Prepare to be interviewed in an informal one-to-one, face-to-face interview Instructions a. Ideally, you will be assessed during an interview that occurs naturally as part of your everyday life or while at work or on work experience. b. Scenarios are provided below for your assessor to simulate suitable interviews if you cannot be assessed using a real-life situation. c. Answer the theory questions to help you prepare for your interview in Task 2. Scenario 1 – Manufacturing – Meat processing You have worked at the local meat processing plant for the last two summers and hear that a position has become available for an apprentice with a local butcher. You talk to your supervisor during your lunch break as you are keen to find out more about the training likely to be involved with the apprenticeship. Scenario 2 Primary – Farm Worker You have completed two months’ work experience as a farm hand on a dairy farm. The owner of the firm asks to meet with you to review your work experience and you think this will be a good opportunity to talk about opportunities to be taken on full-time. Scenario 3 Social and Community Services – Youth worker You are working as a volunteer at an after school youth programme. You like the work and decide that you should enrol for some training so that you increase your career prospects. You have applied for a place on an Early Childhood Education course at the polytechnic and have been invited in to talk about your application. 1293 version 6 Student guidelines ASM version 2 Page 3 of 9 November 2015 New Zealand Qualifications Authority 2016 Task 1 Interview preparation Reason for being interviewed 1. Why are you being interviewed (what is the purpose of the interview)? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 2. List four things you think might be discussed during the interview. (i) _________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ (ii) _________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ (iii) _________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ (iv) _________________________________________________________________________ ____________________________________________________________________________ 1293 version 6 Student guidelines ASM version 2 Page 4 of 9 November 2015 New Zealand Qualifications Authority 2016 Roles 3. You and the person interviewing you have different roles during the interview. For each of the items below, give one example for the interviewer and one example for yourself. Definitions Needs Something that must be found out during the interview. Interests Something that isn’t essential but would be “nice to know”. Expectations Something about how the interview will be conducted. Interviewer role Expectations Interests Needs Your role 1293 version 6 Student guidelines ASM version 2 Page 5 of 9 November 2015 New Zealand Qualifications Authority 2016 Making sure the interview goes well – barriers to effective communication Interviews tend to go smoothly if you and the interviewer communicate as effectively as possible. Therefore, it is important to think about possible barriers (things that might get in the way) of effective communication before the interview begins. 4. Think again about the interview you are preparing for. Give examples of potential barriers to effective communication for three (3) of the criteria below. A potential verbal barrier to effective communication. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ A potential non-verbal barrier to effective communication. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ the culture of the different participants (i.e. you and the interviewer) ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ the status of the different participants (i.e. you and the interviewer) ________________________________________________________________________ ________________________________________________________________________ the gender of the different participants (i.e. you and the interviewer) ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 1293 version 6 Student guidelines ASM version 2 Page 6 of 9 November 2015 New Zealand Qualifications Authority 2016 Task 2 Be interviewed in an informal one-to-one, face-to-face interview Instructions For this practical task you will be interviewed in an informal, face-to-face interview. The interview should be the interview you prepared for in Task 1. An interview recording sheet needs to be completed either by the interviewer or someone else that observes the interview taking place. 1293 version 6 Student guidelines ASM version 2 Page 7 of 9 November 2015 New Zealand Qualifications Authority 2016 Interview Recording Sheet Interview Recording Sheet Assessor or workplace supervisor to describe the scenario here For each of the categories below, provide examples to describe how the learner conducted themselves during the interview. 1. Describe how the learner dressed for the interview. Was this appropriate for the interview situation? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 2. How did the learner behave during the interview: was this appropriate for the situation? For example: What greetings were used at the start of the interview and how did the learner respond? What kind of language did the learner use, and/or what kind of body language did they use? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 3. How did the learner respond to the interview questions? Were responses clear and accurate and appropriate for each question? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 1293 version 6 Student guidelines ASM version 2 Page 8 of 9 November 2015 New Zealand Qualifications Authority 2016 4. Give an example of a viewpoint/opinion that the learner stated and explained. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 5. Comment on the learner’s tone of voice and their voice modulation. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 6. Give an example to show that the learner’s eye contact and posture was appropriate to and showed respect for the situation. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Verification Signed: ___________________________ Name: __________________________ Position: ___________________________ 1293 version 6 Student guidelines Dated: ________________________ Workplace: ________________________ ASM version 2 Page 9 of 9 November 2015 New Zealand Qualifications Authority 2016