Systems Maintainability

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Systems Engineering Program

Department of Engineering Management, Information and Systems

EMIS 7305/5305

Systems Reliability, Supportability and Availability Analysis

Systems Maintainability Concepts and Metrics

Stracener_EMIS 7305/5305_Spr08_03.19.08

Dr. Jerrell T. Stracener,

SAE Fellow

Leadership in Engineering

Maintainability References

Systems Engineering and Analysis

Benjamin S. Blanchard and Walter J. Fabrycky

Prentice Hall, 3rd edition 1998, ISBN 0-13-135047-1

• Maintainability Principles and Practices

Benjamin S. Blanchard and E. Edward Lowery

McGraw-Hill

• MIL-STD-470 Maintainability Programs for Systems and Equipment

• MIL-STD-471 Maintainability Verification / Demonstration / Evaluation

•MIL-HDBK-472 Maintainability Prediction

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Objective of maintainability

Design and develop systems/equipment which can be maintained in the least time, at the least cost, and with a minimum expenditure of support resources, without adversely affecting the item performance or safety characteristics

•Maintainability greatly influences reliability and availability of a system or subsystem.

•Maintainability must be addressed early in the design stage to prevent or reduce failure or down times of the system.

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Maintenance and Design

• The system’s design determines its requirements for maintenance

– Reliability (How often maintenance)

– Configuration (How much time for access)

– Built in Test (Fault Isolation Time)

– Subassembly life span (Inspection/forced replacement)

– Adjustment/alignment requirements (Inspection)

– Capacity/fill rate (Servicing)

– Corrosion susceptibility (Inspection/repair)

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Maintainability Definitions

• Maintainability is an inherent design characteristic of a system or product and it pertains to the ease, accuracy, safety, and economy in the performance of maintenance actions.

• Maintainability is the probability that a failed system will be restored to specified performance within a stated period of time when maintained under specified conditions.

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Maintainability Definitions continued

• Maintainability is a characteristic of an item, expressed by the probability that preventive maintenance (serviceability) or repair (repairability) of the item will be performed within a stated time interval by given procedures and resources

(number and skill level of the personnel, spare parts, test facilities, etc.).

• Maintainability is the ability of an item to be retained in, or restored to, a specified condition when maintenance is performed by people having specified skill levels, using prescribed procedures and resources.

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Maintainability Definitions continued

• Maintainability analysis: The sequential development and review of data – concurrent with, or preceding design development – to aid in describing the optimum design characteristics of the equipment or system. The elements considered in the review are

(1) quantitative requirements, (2) support resources, (3) cost, (4) operational objectives, and (5) safety. The results of the review are translated into criteria which are applied to the design process.

• Maintainability engineering: An organization that is associated with the functions of maintenance engineering, maintainabilitydesign liaison, systems analysis, design services, support documentation, systems planning, safety engineering, and systems integration and test.

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Maintainability Metrics

Times

– MTTR

– T

5o%

– T

MAX

– LDT

– SDT

– MDT

– DTM

– DTS

:

:

:

:

:

Events

– MTBM

:

– MTTPM

:

– MTBPM

:

Manpower

– CS

:

– MMH/FH

:

Diagnostics

– FD

– FI

– FA

:

:

:

:

:

:

Mean Time to Repair

Median Time to Repair

Maximum Time to Repair

(usually 95 th percentile

Logistics Delay Time

Supply Delay Time

Mean Down Time

Down Time for Maintenance

Down Time For Supply

Mean Time Between Maintenance

Mean Time to Preventive Maintenance

Mean Time Between Preventive Maintenance

Crew Size

Man-hours per flight hour

Fault Detection

Fault Isolation

False Alarms

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System Time Relationships

Total

Time

Inactive

Time

Active

Time

Up

Time

Not Operating

Time

Alert

Time

Inactive

Time

Inactive

Time

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Time to Restore

Functions During

Mission

Down

Time

Maintenance

Time

Modification

Time

Delay

Time

Corrective

Maintenance

Time

Preventive

Maintenance

Time

Supply

Delay

Time

Administrative

Delay

Time

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Maintenance Categories

Maintenance

Preventive Maintenance

(retain item functionality)

•Test of all relevant functions,

•Inspect to detect hidden failures

•Service to replace consumables

•Activities to compensate for drift and to reduce wear out failures

•Overhaul to increase useful life

•Time Change

•Prognostics health management: monitor and repair before failure

Corrective Maintenance

(reestablish item functionality)

•Failure detection

•Failure isolation

•Repair

•Functional test

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Maintenance Definitions

• Maintenance:

– All actions necessary for retaining an item in, or restoring it to, a serviceable condition

– Includes servicing, repair, modification, overhaul, inspection, and condition verification

• Maintenance categories:

1. Preventive Maintenance

 Maintenance performed to retain an item in satisfactory operational condition by providing system inspection, detection and prevention of incipient failures, overhaul, lubrication, calibration, etc

Prescribe procedures to reduce the probability of failure or degradation

2. Corrective Maintenance

Initiated after fault detection

To Regain state of system for performing required function

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Maintenance Process

Top-Level Unscheduled

Maintenance Process

On-Equipment

Maintenance &

Checkout Begins

Second Level Unscheduled

Maintenance Process Definition

Corrective Maintenance Activity

Cannot Duplicate Problem

Maintenance Activity

Repair Component

In Place

Remove

Component

Acquire

Spare

Replace

Component

On-Equipment

Maintenance &

Checkout Ends

Repaired

Component

To Supply

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Component

To Intermediate

Level Maintenance

Component Bench

Check Serviceable

Component Bench

Check and Repair

Component Not Repairable This

Station (NRTS)

(Component

To Depot)

DEPOT

REPAIR

(Component

From Depot)

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Corrective Maintenance Cycle

Detection

Preparation for

Maintenance

Location and

Isolation

Disassembly

(Access) or

Removal of

Fault Item

Repair of

Equipment

Installation of

Spare/Repair Part

Re-assembly

Alignment and Adjustment

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Failure Occurs

Failure Confirmed

Active Maintenance Commences

Faulty Item Identified

Disassembly Complete

Condition

Verification

Re-assembly Complete

Repair Completed 13

Corrective Maintenance Task Definitions

• Maintenance, corrective: That maintenance performed to restore an item to satisfactory condition after a malfunction has caused degradation of the item below the specified performance. The major tasks associated with corrective maintenance are:

Preparation – gathering tools; obtaining, setting up, and calibration maintenance aids; warming up equipment; etc.

Localization – determining the location of a failure to the extent possible without using accessory support equipment.

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Corrective Maintenance Task Definition Continued

• Disassembly – equipment disassembly to the extent necessary to gain access to the item that is to be replaced.

• Interchange – removing the defective item and installing the replacement.

• Reassembly – closing and reassembly of the equipment after the replacement has been made.

• Alignment – performing any alignment, minimum tests, and/or adjustment made necessary by the repair action.

• Verification checkout – performing the minimum checks or tests required to verify that the equipment has been restored to satisfactory performance.

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Latent

Time

Corrective Maintenance Detailed Process

Fault Occurs

Time based on Probability of Failure

Delay due to Probability of Detection

Fault Detection

Down

Time

Fault Isolation

Issue Spare

Open Access

Repair

Remove & Replace

Logistics Delay due to Resource Unavailability

Task Time based on Steps

Supply Delay due to Spare Unavailability

Logistics Delay due to Resource Unavailability

Time based on Steps

Logistics Delay due to Resource Unavailability

Time based on Steps

Close Access

Verification

Logistics Delay due to Resource Unavailability

Time based on Steps

Logistics Delay due to Resource Unavailability

Time based on Steps

Maintenance Time

Delay Time

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Fault Corrected

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FD/FI/FA

• Fault detection (FD)

– % of faults detected before noticeable impairment of system performance occurs

– Time from fault occurrence to detection

• Fault Isolation (FI)

– % of detected faults isolated to single item

– % of detected faults isolated to group of items

• False Alarm (FA)

– % of detected faults that can not be confirmed in system maintenance

AKA CND (can not duplicate)

– % isolated faults that can not be confirmed in repair of item removed from system

AKA RTOK (retest okay)

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Maintenance Analysis

• FMEA

:

• RCMA :

• CM :

• PM

• LORA

• MTA

:

:

:

• FTA :

Failure Mode Effects Analysis

Reliability Centered Maintenance Analysis

Corrective Maintenance

Preventive Maintenance

Level of Repair Analysis

Maintenance Task Analysis

Fault Tree Analysis

FTA

FMEA

RCMA

Identify CM

Identify PM

LORA MTA

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Maintenance Task Analysis (MTA)

.

.

.

• will detail the resources required to implement effective corrective and preventative maintenance tasks for a system and/ or equipment

• a detailed analysis performed for each of the corrective and preventative maintenance tasks (earlier identified in the LSA process)

• Defines support resources that will be required to conduct each of the maintenance tasks.

• Determines task intervals and task elapsed times.

• Level of Repair Analysis (LORA), establishes at which level (or line) of maintenance that a task will be performed.

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Maintenance Task Analysis (MTA)

• support resources determined and detailed for each corrective and preventative maintenance task

– Support Equipment; Standard and special;

– Tools; Standard and special;

– Personnel;

– Facilities;

– Storage and packaging;

– Transportation consideration;

• provides critical input to support and address the needs other ILS elements, such as training and technical publications development. Technical publications utilize data such as the detailed task description, which also provide input for the development of maintenance training courses and support material.

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MTA Example

Landing Gear Installation

Task:

Part Number:

Landing Gear Installation

Nomenclature: Landing Gear, Complete

Item Function: The LG provides the shock absorbing capability during landing and structural support the aircraft during ground operations.

LCN

Task Class: Scheduled

No. DETAIL MAINTENANCE TASK ANALYSIS

X TOTAL TASK

X.1 Attach LG to Trolley

X.2 Install Inboard Pin

X.3 Install Outboard Pin

X.4 Install drag brace assembly at aircraft interface

X.5 Disconnect trolley

X.6 Install retract actuator and bleed if required

X.7 Connect hydraulic dressings

X.8 Connect electrical harness

X.9 Connect hydraulic power unit

X.10 Perform functional check (retract and extend)

X.11 Shim drag brace if necessary as part of functional check

X.12 Install ground lock pins

X.13 Remove aircraft from jacks

Task complete

Tool Requirements: Torque wrench, common wrenches, sockets

Repair Parts and Consumables: Hydraulic fluid, nitrogen, lubricant

Special Handling Requirements: Ensure LG is secure in the aircraft prior to disconnecting from trolley. Failure to do so may injure personnel and/or equipment.

Test Equipment: None

PHS&T Requirements: None

Training Requirements: Train maintenance personnel on proper inspection, servicing and handling procedures.

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Scheduled Interval:

Task Type:

LRC Type:

Special Tools?

Installation

LRU

No

Support Equipment?

Support Items ID with ICC

Yes

Maintenance Concept: Organizational

Elapsed

Time in

Minutes

8

0

5

Skill Levels: Class 3

72

3

10

10

5

3

20

8

Crew

Size

1.5

2

1

1

2

2

1

2

2

0

3

Man

Minutes

16

0

15

109

6

10

10

10

6

20

16

If yes, list below

If yes, list below

Remarks

Support Equipment: Ground lock pins, Aircraft jacks, Trolley, Nitrogen Servicing Cart,

Hydraulic Servicing Cart, grease gun, drip pan/fluid receptacle

Safety Considerations:

Hydraulic fluid and lubricants may cause skin irritation. Avoid contact with skin and clothing. Wash thoroughly after handling.

Use caution when handling landing gear structural components, connecting ground support equipment trolleys aircraft jacks, etc. Failure to do so may result in bodily injury.

Ensure all personnel on the ground are clear from the aircraft during landing gear extension and retraction. Failure to do so may result in bodily injury.

Facilities Requirements: None

Hazardous Materials List: Hydraulic Fluid

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Maintainability Metrics

Times

– MTTR

– T

5o%

– T

MAX

– LDT

– SDT

– MDT

– DTM

– DTS

:

:

:

:

:

Events

– MTBM

:

– MTTPM

:

– MTBPM

:

Manpower

– CS

:

– MMH/FH

:

Diagnostics

– FD

– FI

– FA

:

:

:

:

:

:

Mean Time to Repair

Median Time to Repair

Maximum Time to Repair

(usually 95 th percentile

Logistics Delay Time

Supply Delay Time

Mean Down Time

Down Time for Maintenance

Down Time For Supply

Mean Time Between Maintenance

Mean Time to Preventive Maintenance

Mean Time Between Preventive Maintenance

Crew Size

Man-hours per flight hour

Fault Detection

Fault Isolation

False Alarms

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Maintainability Metric Definitions

• Mean Time Between Maintenance (MTBM): included both preventive and corrective maintenance requirements. Relative to corrective maintenance, MTBM considers primary (random) failures, secondary (dependent) failures, quality and manufacturing defects, operator- and maintenance-induced failures, and others.

• Mean Time Between Replacements (MTBR): Mean time between equipment item replacements for preventive- and corrective-maintenance purposes. This factor forms the basis for spare/repair-parts determination. It should be noted that a maintenance action (represented by the MTBM factor) does not always result in an item replacement.

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Maintainability Definitions continued

• Maintenance downtime: That portion of downtime which can be attributed to preventive- and corrective-maintenance functions.

Maintenance downtime may be expressed in a measure of central tendency (arithmetic mean, geometric mean, median, and mode).

It may also be expressed in terms of a maximum value relative to a percentile point of distribution of downtime. Symbols of maintenance downtime are:

• M ct

– Mean active corrective-maintenance time

(arithmetic mean). Equal to MTTR.

• M pt

– Mean active preventive-maintenance time

(arithmetic mean).

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Maintainability Definitions continued

• M – mean maintenance time (function of M ct and M pt

).

• MTTR – Mean time to repair. Equal to M ct

.

• MDT – Maintenance downtime (total time during which an equipment item is not in condition to perform its intended function). MDT includes logistics time and waiting or administrative time.

• M ct

– Mean active corrective maintenance time. Equal to ERT

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Maintainability Definitions continued

• ERT – Equipment active repair time. Equal to M ct

• M max

– Median active preventive-maintenance time.

confidence level).

.

• M pt

• MTTR g

– Geometric mean time to repair.

– maximum active corrective maintenance time (95%

• Logistics or Supply Time – That portion of nonactive maintenance time during which maintenance is delayed solely because a needed item is not immediately available.

• Wait or Administrative Time – That portion of nonactive maintenance time that is not included in logistics or supply time.

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Maintainability Definitions continued

• Maintenance indices: Primary expressions of quantitative measurements of equipment-maintenance characteristics.

MMH/OH – Maintenance man-hours per equipment or item operating hour.

MMM/OH – Maintenance man-minutes per equipment or item operating hour.

Cost/OH – Maintenance cost per equipment or item operating hour.

Others are MTBM, MDT, and achieved availability.

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