Trigyn’s SharePoint 2010
Solution Case Studies
Presentation Contents
 Trigyn’s SharePoint 2010 Capabilities
 Solution Case Studies (for Discussion)
 Knowledge Management & Collaboration
 Web Content Management
 Business Process Management, Lotus Notes Integration
with SharePoint 2010 (Harmon.IE)
 Digitization (Scan, Capture, Store & Retrieve) +
Workflows
 Trigyn Differentiator
This presentation is shared with the understanding that the contents will not be divulged to any third party
nor published, without the prior written consent of Trigyn.
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Trigyn at a glance
Mission Statement :
”To ensure Customer Satisfaction by adding value and be recognized for the
superior overall experience offered to our customers”
 25 Years Proven track record in providing innovative IT Solutions & Services
 1000+ Employees committed to achieving vision and value creation
 Compliance to Quality standards - CMMI L3 & ISO 9001-2008
 Services delivered in over 16 countries (includes UN Missions & Field Offices)
 Esteemed clientele of Fortune 500 Companies, Public Sector (US State Governments) and
World Governmental Organizations (UN and its agencies)
 Strong workforce of IT Professionals with expertise in Technologies, Domains, Quality
Processes and Project Management.
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Certification, Accreditation & Partnership
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Trigyn’s SharePoint 2010 Capabilities
Consulting Services
Solution Offering
Solution Approach
 Enterprise Portfolio
Assessment
 ECM Strategy & Roadmap
 Solution Architecture
 Information Architecture
 ECM – Quick Wins
 Document Management &
Best Practices
 Information Security
 Training
 Portals & Collaboration (Intranet,
Extranet, Public Website)
 Knowledge Management
 Document & Records Management
 Web Content Management
 Business Process Management &
Workflow applications
 Migration, Integration with SAP
ERP, Lotus Notes
 Custom Development & Central
Administration
 Project Planning, Execution
Methodology
 Practice Accelerators &
Architecture Assessment
 Business Analysis
 Logical Architecture
 Development, Staging
Environment Setup
 Prototyping, POCs
 Iterative Development,
Testing & Quality Assurance
Quality Assurance
Staff Augmentation
 Processes & Guidelines
 Functional Testing
 Unit, System & Integration
Testing
 Website Optimization &
Performance testing
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Onsite resources
Dedicated off-shore development teams
Contract to Hire
Specialized Consulting
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Trigyn – Microsoft Partnership
Highlights
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Gold Competency Partner since 2007
Featured in Microsoft Partner Guide – Public Sector 2012
Competencies
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Microsoft Certifications
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Gold Digital Marketing (SharePoint 2010),
Portals & Collaboration,
Content Management, Search,
Software Development, Web Development,
Business Intelligence
Total Count - 40 (MCAD, MCSD, MCTS, MCPD, MCSA, MCSE, MCITP)
SharePoint 2010 – 15 (MCPS,MCNPS,MCTS,SA)
Customer Satisfaction (CSAT) Official Results – Overall Very Satisfied
Microsoft Partner Benefits
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Technical Advisory, MCS,
Practice & Solution Accelerators
Licensing Benefits
Online Trainings
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Case Studies for Discussion
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SharePoint 2010 as Knowledge Management &
Collaboration Platform
SharePoint 2010 – ECM & Web Content Management
SharePoint 2010 – BPM Solution, Integration with Agile
Point, Lotus Notes (using Harmon.IE)
SharePoint as Digitization Solution (EDMS & Records
Management)
Additional Projects (Communities of Practice, Operations
Report Repository, CCR etc.)
POCs – Integration with SAP, Documentum
Pilots – Business Intelligence Dashboards using SSRS,
Excel Services
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Case Studies – Portals & Collaboration
Knowledge Management &
Collaboration Platform
for UN Women
SharePoint 2010 as Enterprise
Content Management
•Trigyn is designing and developing a
feature rich, user friendly and better
organized knowledge platform
(replacing existing intranet and share
drives); with basic networking and
collaborative capabilities; pilot
workflows; and the overall architecture,
governance structure and roles and
responsibilities. The phased approach
will include implementation of MySites
and Collaboration, Enterprise Search in
addition to department specific
business processes and workflows.
•Trigyn is involved in the end-to-end
solution, design and implementation of
SharePoint 2010 as an enterprise
content management platform
covering intranet, extranet and public
website (multi lingual). Trigyn is
collaborating with client IT team to
identify, streamline the various
business processes and workflows
around document management &
publications. SharePoint 2010 will be
used as enterprise search platform for
various file shares, intranet and public
sites. Trigyn plans to leverage the
meeting workspaces & collaboration to
encourage effective outreach and
communication.
•Trigyn proposed the use of SharePoint
2010 as an integrated enterprise
platform for the new Intranet and
Extranet. The client has shown keen
interest in using SharePoint 2010
Internet presence architecture for their
public website as well. Trigyn is
executing the project using its proven
onsite-offshore model. Microsoft
Consulting Services is providing
guidance and review on the project
artifacts & deliverables like Information
Architecture, Deployment Plan etc.
SharePoint 2010 based Intranet
for UNCTAD
•Trigyn presented the business case for
the adoption of Microsoft SharePoint
2010. The workflows being
implemented streamline and automate
the current manual business processes.
• http://www.unctad.org/
•http://www.unctadxiii.org/
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•The Intranet is being enhanced and
redesigned using Sharepoint 2010 ECM
platform to offer a more collaborative,
knowledge management platform for
staff spread across regions and country
offices. The new intranet shall serve as
a central access point for corporate
business processes, services, and
policies (rationalized Intranet), in
addition to incorporating requirements
from various stakeholders and business
units
•Trigyn worked on branding, Look and
feel, creating custom webparts,
features, customizations, migration to
Sharepoint 2010 and support
Knowledge Management & Collaboration
Client Concerns & Business Challenges
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Minimal awareness around Knowledge Management & its
implementation amongst stakeholders
Merger of entities & stakeholder expectations & preferences (open
source, ECM, collaboration choices etc.)
Lack of ICT resources and focal points from Divisions
Traditional approach towards document management
Solution Approach
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Demo and presentations on capabilities of SharePoint 2010 as ECM
platform
Prototypes on Collaboration, Document Management
Business Analysis & Collaboration with Stakeholders
Portal & Information Architecture
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UN Women Intranet
 Accessed by over 4000 Staff at HQ,
Regional and Country Offices
 Organized around Themes, Regions
and Corporate Structure
 Intranet, Extranet & Collaboration
Workspaces
 MySites & Organogram
 Document Management – Filtered
Views, Centralized Program
Library, Metadata and Content
Types
 Web 2.0 Design
 Workflow & Forms
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Knowledge Management & Collaboration
Best Practices
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Practice Accelerators from Microsoft
Joint reviews with Microsoft Consulting
Governance & Guidelines
Taxonomy & implementation - effective document management,
enterprise search
Template based approach, Site Content Types,
Code Reusability, Configuration Management, Deployment & Release
schedules
Status as of today
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In production, used by staff across 40 countries
Knowledge Management & Collaboration through the Intranet / Extranet
Platform
Enhancements – PAC Workflows, Asset Management etc.
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Onsite Coordinator and offshore team of 8 resources led by PM.
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Web Content Management
Client Concerns & Business Challenges
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Lack of strategy & approach to deliver on mandate to enhance the
website, improve outreach and communication
Custom CMS without any technical support
Lack of best practices - enterprise content and document management
Lack of resources & expertise
Solution Approach
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Joint ECM Strategy & Roadmap
Presentation & Buy-in from 5 Divisions – ALDC, GDS, DITC, DIAE, DTL
Business Analysis, Information Architecture (WCM Products / Content
Types, Taxonomy & Metadata)
Content Migration & Custom Development
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UNCTAD Website & ECM
 Over 100K visits in fortnight of
launch
 Migration of 15K documents
with all metadata association
 Claims based authentication (AD
and Custom) for Staff, Web Unit,
Journalists & Delegates.
 Content Management for over 12
Products/ Content Types.
 Document Management
 Web 2.0 Design
 Enterprise Search
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 Meetings & Sessional
Documents Workflow
UNCTAD XIII Conference
21 – 26 April 2012, Doha
 Online Registration by over 3500
from almost all member coutries
(included Delegates,
Parliamentarians, Civil Society,
Academia)
 Document Management &
Publishing for all conference
sessions.
 Dynamic Conference Agenda/
Programme
 News Feeds, Integration with
www.unctad.org for Media
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Center, Common Content.
Web Content Management
Execution Methodology
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Establish Governance and Processes
Project Planning, Collaborative Project Management
Prototyping
Monitoring Schedule, Testing, Configuration Management, Deployment
& Release schedules
Highlights
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Replaced the old with the new www.unctad.org
Established ECM platform for collaboration, knowledge management,
tailored solutions.
Enhanced branding
Public access and secured workspaces for Journalists, Delegates
On-going maintenance, issue resolution & change requests
Business analysis for BPM & workflow applications, collaboration
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Business Process Management & Integration
Client Concerns & Business Challenges
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No visibility on numerous fund requests (500) and lack of effective
tracking & monitoring
Stakeholder buy-in for BPM / workflow application. Business case for
Agile Point over traditional custom development
Lack of expertise on SharePoint 2010 in client’s ICT team
Offshore development
Solution Approach
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Research & development on BPM solutions
Multiple prototypes on integration & workflow scenarios
Business Analysis
Setup up development & staging environments with Agile Point
installation, configuration
UAT, Lessons Learnt for each milestone phases
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Business Process Management & Integration
Execution Methodology
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Proof of Concept for Agile Point Workflows, Harmon.IE (SharePoint
integration with Lotus Notes)
Offshore development, maintenance & support
Conference calls, WebEx presentations
Agile Iterations for 8 phases (each 3 months duration)
Issue Tracking & Resolution, Configuration Management, Deployment &
Release schedules
Highlights
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Improved tracking of CERF projects throughout their lifecycle
Financial Reporting on the allocation of CERF funds.
Performance & timeliness reports (Key Performance Indicators - KPIs) on the
various workflow milestones
Template-based generation of key CERF information outputs e.g. Approval
letters
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CERF Grants Management System - Workflows
UN OCHA GMS
 Intuitive, User
Friendly
 Effective Tracking &
Collaboration
 Notification and
Reports
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CERF – SharePoint Integration with Lotus Notes
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CERF Grants Management System - Workflow
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Digitization & Records Management
Solution for UNMIN (Digitization of Electoral Forms)
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Automatic scanning and digitization of paper documents using InputAccel.
Quality control by separating the user tasks for scanning and checking
documents.
Automatic indexing by dynamically capturing document metadata.
Search of metadata and content of scanned documents, enabling improved
data mining and information management, and capability to locate and
retrieve documents.
Compliance with enterprise standards of Information Management from
implementing the Peacekeeping File Classification Schema (PK FCS).
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Digitization & Records Management
DAS (Digital Archiving Solution) was designed to export the updated
metadata from scanned documents to the document repository in
SharePoint. The system is integrated with MC Captiva Input Accel 6.0
to support scanning and routing of the documents to the appropriate
folder in the SharePoint repository.
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Provides automatic creation of ARMS-compliant metadata naming
conventions in the system when the documents are digitized.
Provides better navigation of the content stored in the system.
Better user access and role management.
Automatic Email sent to the user based upon the expiry date of the
document in the system.
Digitization Vendors:
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Additional References
 Trigyn ECM Practice (Ansell Meeting June 12, 1212) highlights
offerings around the ECM Ecosystem ranging from assessment,
roadmap, best practices for implementation.
 Trigyn - SharePoint 2010 Case Studies (Ansell Meeting June 12, 2012)
 Trigyn - Microsoft SharePoint Experience Overview (Ansell Meeting
June 12, 2012)
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Trigyn Differentiator - How ANSELL can benefit?
ANSELL can benefit from Trigyn’s key strengths governed around  Domain Knowledge
 Best Practices
 Partnership Approach
 Resource Depth
 Successful Delivery of all Engagements & Proven Track Record
 Passion to Excel and Innovate
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Best Practices – Integrated Project Management
Trigyn has implemented an integrated project management tool
called Digite. This is also been shared with customers like OCHA,
OLA to ensure transparency and better coordination.
 This is used by projects across Trigyn for effectively executing,
monitoring and controlling the project by synchronizing
schedule.
 Process templates adhering to ISO 9001 and CMMi processes
 Dashboards with snapshot on schedule, effort, project metrics
for oversight by Senior Management, Software Engineering
Process Group (SEPG) and Software Quality Assurance Group
(SQAG)
 Centralized repository for all project related artifacts,
documentation including risk plan, configuration
management, test plan and audits
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 Timesheets, Defect Management, Issue Tracking & Change
Management for work packages
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Client Feedback …
Coming together is a Beginning,
staying together is Progress,
and
working together is Success.
~ Henry Ford
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Coming together is a Beginning,
Staying together is Progress, and
Working together is Success.
~ Henry Ford
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