International Accreditation Government Model Dr Reem Al Radwan Director of Blood Transfusion Administration International Accreditation Introduction. Process of Accreditation. Newton’s Three Laws. KCBB Accreditation. Introduction Kuwait Central Blood Bank What’s our Scope? The ONLY Central Blood Bank 23 Government Hospitals 20 Private Hospitals 2 Military Hospitals Blood product supplier to Allied armies What’s our Scope? 60,000 Whole blood donations 100% PRBC & Plasma 6,800 Apheresis Platelets (40,000 units) What’s our Scope? AABB Accredited 1989. CAP Survey. Accredited by the National Quality Program. National Reference Laboratory. Accredited as regional reference center for Arabian countries. AABB IHRL self assessment 2008. What’s our Scope? Training facility for post-graduate hematologist and allied health technologists. Training center for regional countries. Therapeutic Apheresis Center. National Antenatal screening program. Human Resources KCBB staff by qualification: Medical Doctors 10 Nursing Staff 45 Technical staff 193 Clerical staff 70 History of testing Test Date Syphilis 1965 HBVs-Ag 1970 HIV-Ab 1985 Malaria-Ab 1987 HBVc-Ab 1992 HBVs-Ab 1992 HCV-Ab 1992 HTLV-I&II Ab 1994 HIV-I & II Ab 1997 HIV-Ag 1997 Bacterial Detection 2005 NAT- HIV, HCV, HBV Pathogen Inactivation 2006 2008 International Accreditation Introduction. Process of Accreditation. Newton’s Three Laws. KCBB Accreditation. Process of Accreditation Definitions Certification, licensing and accreditation are terms used to describe the organizational mechanisms that support and enforce the establishment of quality system in the organization. Definitions Certificate An official proof of a job performance or product production. Marriage, ownership, passing exam, course study or training. Compulsory Do NOT refer to quality. Definitions Certificate Licensing An official permission to perform a job or produce a product. Compulsory. Do NOT refer to quality. Definitions Certificate Licensing Standard Level of excellence or quality. Definitions Certificate Licensing Standard Quality Distinguishing characteristic of excellence. Measurement of how close to a standard. Definitions Certificate Licensing Standard Quality Quality assurance The sum of the activities planned and performed to provide confidence that all systems and their elements that influence the QAULITY of the product are working as expected. Definitions Certificate Licensing Standard Quality Quality assurance Accreditation Official recognition given by an association or agency to an institution that satisfy specific standard of quality criterion. VULANTERY. DO refer to quality. Process of Accreditation Accreditation Facility Inspection Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Process of Accreditation Pre-Accreditation Facility Inspection Facility Growth by Time Accreditation Process of Accreditation Pre-Accreditation Facility Inspection Facility Growth by Time Accreditation Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited Process of Accreditation Pre- Accreditation Facility Inspection Facility Growth by Time Accredited Process of Accreditation Pre- Accreditation Facility Inspection Facility Growth by Time Accredited International Accreditation Introduction. Process of Accreditation. Newton’s Three Laws. KCBB Accreditation. Newton’s Three Laws of Motion Newton’s Three Laws Inertia Acceleration Reaction Newton’s Three Laws Inertia Acceleration Reaction The tendency of an object to maintain its state of motion. An object at rest remains at rest, and an object in motion continues in motion unless the object experiences an external force. Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited Newton’s Three Laws Inertia Acceleration Reaction An object of greater mass needs a greater force to accelerate than object of smaller mass. Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited Newton’s Three Laws Inertia Acceleration Reaction For every action there is equal an opposite reaction. Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited International Accreditation Introduction. Process of Accreditation. Newton’s Three Laws. KCBB Accreditation. KCBB Accreditation KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Pre-accreditation 1965 Kuwait blood transfusion services started with donation room (2 beds) and a lab for testing blood group and syphilis. Before that date all blood units were imported. Pre-accreditation 1968 Complete self dependency on the local blood donation. Total blood collected was 7348. 1965 Pre-accreditation 1970 Centralized service moved to its second location next to Amiri Hospital. Rh testing of all units. Pre-transfusion testing, HBV-sAg, ALT, AST. 1965 1968 Pre-accreditation 1985 The administration structure changed to introduce specialized units for serology, donation, immunohematology and blood distribution. 1965 1968 1970 Pre-accreditation 1985 Blood Transfusion Administration Services (BTAS) was established as centralized service at the Ministry of Health. 1965 1968 1970 Pre-accreditation 1987 New facility that meets the GMP requirements was build and equipped with advanced technology. 1965 1968 1970 1985 Pre-accreditation 1987 This was the primary requirements to improve the quality of work and to seek international accreditation of the American Association of Blood Banks (AABB). 1965 1968 1970 1985 Newton’s Three Laws Inertia Acceleration Reaction The tendency of an object to maintain its state of motion. An object at rest remains at rest, and an object in motion continues in motion unless the object experiences an external force. Newton’s Three Laws Inertia Acceleration Reaction The tendency of an organization to maintain its state of motion. An organization at rest remains at rest, and an organization in motion continues in motion unless the organization experiences an external force. Pre-accreditation Challenges Start the process. Follows structured typed of thinking and working. Change the environment. Meets the standards of ABB KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Accreditation 1989 KCBB met the requirements and gets the accreditation of the AABB, the highest organization in this field. 1965 1968 1970 1985 1987 Accreditation Quality Plan. AABB Standards for Blood Banks & Transfusion Services. Standards Organization. Resources. Equipments. Supplier Issues. Process Control. Documentation. Deviations. Assessments. Process Improvement. Facility & Safety. Accreditation 1997 Quality Management Department. Specialized in the follow up of quality assurance. Quality plan based on continuous improvement. 1965 1968 1970 1985 1987 1989 AABB Newton’s Three Laws Inertia Acceleration Reaction An object of greater mass needs a greater force to accelerate than object of smaller mass. Newton’s Three Laws Inertia Acceleration Reaction An organization of greater mass needs a greater force to accelerate than organization of smaller mass. Process of Accreditation Pre-Accreditation Accreditation Facility Inspection Facility Growth by Time Accredited Accreditation 1997 Quality Management Department. 5 specialized personnel (quality coordinators). Directly under the top management. 1965 1968 1970 1985 1987 1989 AABB Accreditation Challenges Quality Coordinators (Inspectors). NOT at the ministry chart. Under the manager with higher authority. Disqualify supplier, operation and product. KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Post-accreditation 1998 Immunohematology Unit: RBC Serology (Donors). RBC Serology (Patients). 1965 1968 1970 1985 1987 1989 1997 AABB QM Post-accreditation 1999 ISBT 128 1965 1968 1970 1985 1987 1989 1997 1998 AABB QM IH Post-accreditation 2001 Immunohematology Unit: RBC Serology (Donors). RBC Serology (Patients). Platelet Serology. 1965 1968 1970 1985 1987 1989 1997 1998 1999 AABB QM IH ISBT 128 Post-accreditation 2001 PLT 2003 Immunohematology Unit: RBC Serology (Donors). RBC Serology (Patients). Platelet Serology. Antenatal Laboratory. 1965 1968 1970 1985 1987 1989 1997 1998 1999 AABB QM IH ISBT 128 Post-accreditation 2001 PLT 2003 ANT 2004 Data Management System: Departments connection. Braches connection. Auditing process. Error reporting. 1965 1968 1970 1985 1987 1989 1997 1998 2001 AABB QM IH PLT Post-accreditation 2001 PLT 2003 ANT 2004 DMS 2005 Re-organization of BTAS. Re-writing of quality plan. 1965 1968 1970 1985 1987 1989 1997 1998 2001 AABB QM IH PLT مدير اإلدارة Administration Director نائب المدير Deputy Director قسم المعلومات-5 5- Information Department قسم المختبرات-4 4- Laboratory Department قسم الخدمات الطبية و التوجيه-3 3- Medical Department وحدة التبرع بالدم-1.3 3.1- Blood Donation Unit وحدة تقنية المعلومات-1.5 5.1- Information Technology Unit وحدة السجالت الطبية-2.5 5.2- Medical Record Unit وحدة المكتبة-4.5 5.3- Library Unit وحدة أمراض الدم و المناعة-1.4 4.1- Immunohematology Unit ) مختبر كريات الدم الحمراء (المتبرعين-1.1.4 ) مختبر كريات الدم الحمراء (المرضى-2.1.4 4.1.1- RBC Donor Testing 4.1.2-RBC Patient Testing Section (Lab) Section (Lab) مختبر فحص الحوامل-3.1.4 4.1.3- Antenatal Testing Section (Lab) مختبر الصفائح الدموية-4.1.4 4.1.4- Platelet Serology Section (Lab) وحدة مشتقات الدم-3.4 4.3- Blood Component Unit شعبة تحضير الدم-1.3.4 4.3.1- Component Preparation (Lab) قسم الشئون اإلدارية و الخدمات المساندة-2 قسم إدارة الجودة-1 1- Quality Management 2- Administration & Support Department Services مختبر معالجة الدم-2.3.4 4.3.2- Component Modification (Lab) الوحدة المرجعية-5.4 4.5- Reference Unit وحدة الميكروبيولوجي-2.4 4.2- Microbiology Unit مختبر فحص األمصال-1.2.4 4.2.1- Serology Section (Lab) مختبر فحص الحمض النووي-2.2.4 4.2.2- NAT Section (Lab) مختبر فحص البكتيريا-3.2.4 4.2.3- Bacteriology Section (Lab) مختبر فهرسة العينات-4.2.4 4.2.4- Sample Archiving Section (Lab) وحدة الخاليا الساقية-4.4 4.6- Cellular Storage & Distribution Unit مختبر الخاليا الساقية-1.4.4 4.4.1- Stem Cell Section (Lab) مختبر خاليا الحبل السري-2.4.4 4.4.2- Cord Blood Section (Lab) وحدة التخزين و الصرف-6.4 4.6- Blood Storage & Distribution Unit وحدة العالقات العامة-1.2 2.1- Public Relation Unit شعبة التبرع بالدم الكامل-1.1.3 3.1.1- Platelet Apheresis Section شعبة التبرع المتنقلة-2.1.3 3.1.2- Mobile Donation Section وحدة المخازن-2.2 2.2- Storage Unit شعبة توجيه المتبرعين-3.1.3 3.1.3- Static Blood Donation Section التبرع بالفرز اآللي-3.1.3 3.1.4- Donor Counselling Section وحدة شئون العاملين-3.2 2.3- Employee Affairs Unit الوحدة العالجية-2.3 3.2- Therapeutic Unit وحدة العالج بالفرز اآللي-1.2.3 3.2.1- Therapeutic Apheresis Section وحدة التبرع العالجي-2.3.3 3.2.2- Therapeutic Donation Section وحدة التبرع بالخاليا-3.3 3.3- Cellular Donation Unit شعبة التبر بالخاليا الساقية-1.3.1 3.3.1- Peripheral Stem Cell Section التبرع بخاليا الحبل السري-2.3.3 3.3.2- Cord Blood Section وحدة التنسيق الطبي-5.3 3.5- Hospital Liaison Unit شعبة تقصي تفاعالت الدم-1.5.3 3.5.1- Hemovigilance Section شعبة الدوريات و المطبوعات-2.5.3 3.5.2- Educational Circular Section وحدة المحاسبة-4.2 2.4- Accounting Unit وحدة االتصاالت و النقليات-5.2 2.5- Transport & Communication Unit وحدة التمريض-4.3 3.4- Nursing Unit وحدة ضمان الجودة-1.1 1.1- Quality Assurance Unit وحدة األمن و السالمة-2.1 1.2- Safety Unit وحدة األبحاث و التطوير-3.1 1.3- Research & Development Unit وحدة التدريب و التعليم المستمر-4.1 1.4- Training & Continuing Education Unit وحدة قياس الجودة-5.1 1.5- Quality Control Unit وحدة متابعة صيانة األجهزة الطبية-6. 1.6- Medical Equipments Maintenance Unit وحدة شئون المباني-7.1 1.7- Building Affairs Unit Newton’s Three Laws Inertia Acceleration Reaction For every action there is equal an opposite reaction. Process of Accreditation Pre- Accreditation Facility Inspection Facility Growth by Time Accredited Post-accreditation Challenges Continuous process control. Continuous process improvement. Do Check Write Correct/improve QA Plan Continuous process for improvemen t Post-accreditation Challenges Data collection, analysis and follow-up of issues requiring corrective or preventive action. Do Check Write Correct/improve QA Plan Continuous process for improvemen t KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Pre-accreditation 2003 2004 2005 2005 2006 2007 2008 Antenatal DMS Re-BTAS Bacterial Detection NAT ULD PI adopted 1965 1968 1970 1985 1987 1989 1997 1998 1999 2001 Established Sufficiency Central BTAS New Facility AABB QM IH ISBT 128 Platelets Lab KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Accreditation 2003 2004 2005 2005 2006 2007 2008 Antenatal DMS Re-BTAS Bacterial Detection NAT ULD PI adopted 1965 1968 1970 1985 1987 1989 1997 1998 1999 2001 Established Sufficiency Central BTAS New Facility AABB QM IH ISBT 128 Platelets Lab KCBB Accreditation Pre-accreditation. Accreditation. Post-accreditation. Post-accreditation 2003 2004 2005 2005 2006 2007 2008 Antenatal DMS Re-BTAS Bacterial Detection NAT ULD PI adopted 1965 1968 1970 1985 1987 1989 1997 1998 1999 2001 Established Sufficiency Central BTAS New Facility AABB QM IH ISBT 128 Platelets Lab Post-accreditation 2003 2004 2005 2005 2006 2007 2008 Antenatal DMS Re-BTAS Bacterial Detection NAT ULD PI adopted 1965 1968 1970 1985 1987 1989 1997 1998 1999 2001 Established Sufficiency Central BTAS New Facility AABB QM IH ISBT 128 Platelets Lab International Accreditation Introduction. Process of Accreditation. Newton’s Three Laws. KCBB Accreditation. Does it worth. Does it worth ?! Accreditation Expensive. Accreditation fees. Specialized personnel. Time consuming. Accreditation Expensive. Paper work. Legal protection. Computerization of the system. Accreditation Expensive. Paper work. Benefits. High quality. Prevention of miss falls. Aids for emergencies. Project planning. Emergencies Disaster Plan. Emergencies Disaster SARS. Plan. Project Planed Guided by the standards. New improvements help in raising the quality of service. Project Planed Bacterial Detection System. NAT for HCV, HBV and HIV. Regional Reference Laboratory. Bacterial Detection System 2002 guidelines to decrease BC. 2003 bulletin GL for implementation New Bacteria Reduction and Detection Standard. 2004 STD all AABB accredited BB should have the system. Bacterial Detection System To eliminate bacterial contamination for platelet concentrate which are stored at room temperature. Extending the storage time of platelets from 5 to 7 days. NAT testing NAT test the presence of DNA or RNA of the virus using automated PCR technology. Using this screening policy will reduce the window period of the viruses transmitted by blood transfusion. HCV, HIV and HBV. Analyte Level 100 80 60 40 20 0 Time |------Pre-seroconversion window-------| HCV RNA Window = approximately 11 days Anti-HCV Window = 70 days (3rd Gen); 82 days (2nd Gen) 100 Analyte Level 80 60 40 20 0 Time |-Pre-seroconversion window-| HIV RNA Window = 10-12 days HIV-1 p24 Antigen Window = 16-17 days Anti-HIV-1 Window = 20-25 days Regional Reference Laboratory Immunohematology reference laboratory. Using highly specializes technology; PCR. Flow cytometry. Following the AABB standards for reference lab accreditation. Accreditation of Blood Transfusion Does it worth? Accreditation Improve the quality of blood transfusion service from vein to vein. Accreditation Accreditation is step that boots our efforts to reach the quality we aim. Accreditation Only by continuous improvement can keep the facility accredited by continuously raising the quality of work to reach the changing standard.