Kennesaw State University Quality Enhancement Plan The Division of Student Success Annual Report FY 2012 1 1. Executive Summary Over the course of the past five years, the Division of Student Success (SS) has taken “Global Learning for All” to a new level. In the beginning, SS carefully developed a plan to include global learning as part of their strategic plan. The means to this end were not always evident due to the nature of student services, for example, the division doesn’t offer credit courses. However, the Division clearly set forth to offer global learning opportunities for its students and staff. As a result, at least 360 international co-curricular activities were held in FY12 alone and a total of 1,364 during the five year Quality Enhancement Plan (QEP). Perhaps the division’s greatest accomplishment over the past five years has been to successfully implement a global learning fee, paid into by all students except e-learners. This $14 student activity fee has provided over 3,000 scholarships to KSU students who have traveled abroad. Scholarships ranging from $500 to $3,000 have enriched students lives by enhancing their perspectives, changing attitudes, and increased their acceptance of diverse cultures. A complete summary of the global learning fee can be found in Attachment A. Each department within SS gave meaning and contributed to global learning. Examples include: increasing internships abroad, providing seminars for international students concerning plagerism, providing study abroad opportunities, and student-led presentations about countries from all over the globe. SS also chose to commit its staff to engaging in global learning activities so they themselves would broaden their knowledge and committent in their own lives. Global learning has been woven into the fabric of Student Success and the Division will continue in its commitment by including global programming and staff development into its annual strategic plan. FY 2012 highlights include: A. Global Learning Scholarships $582,373 went to 687 students traveling abroad $24,500 was awarded to 49 STAR student assistants $34,000 was awarded to 21 facutly for site visits 2 B. Student and Staff Activity 360 international co-curricular events 70 student/departmental organizations involved in Global Learning Over 164 staff involvment activities C. Sampling of Global Learning Events and Programming Sponsored by Student Success International Student Retention Services (ISRS) Approximately 4,330 students attended ISA and ISRS events in the fall and spring semesters. The system of students manually signing in for events is less that optimum for measuring the true number of attendees. general meetings and country presentations: ISA presented General Meetings that highlighted the following countries: Pakistan, Ghana, Sri Lanka, Ivory Coast, Saudi Arabia, Brazil, Gambia, South Korea, and Bahamas ‘Breaking Barriers’ Forum – International Education Week: During three days in November, ISA and ISRS held an Educational Forum for all students around campus. The annual ‘Breaking Barriers’ Forum promotes dialogue among KSU students and encourages community-wide responsibility and civility. The topics were: The Arab Spring Revolutions and Intercultural Relationships. These forums were open to all students, staff and faculty and created opportunities for honest dialogue around current global issues. About 200 participants attended the forums. Collaborations: Family Fun Day (Adult Learner Programs & Kennesaw Activity Board) ISA @ KSU Women’s Soccer (KSU Athletics) Bridging the Gap Dialogue Series – Multicultural Student Retention Services (MSRS) Fashion Show (African Student Association) International Bazaar (Association of Latin American Students - ALAS, African Student Association, Indian Cultural Exchange, Japanese Club, Intensive English Program, and African American Student Alliance) Breaking Barriers (The Arab League, Global Society, and Pride Alliance) Refugee Family Services outreach program (Volunteer Kennesaw and Catholic Ministries) 3 ISRS-Led Programs International Peer Leader Program ISRS created and implemented the International Peer Leader program that constitutes of 10 American and International peer leaders per semester to help guide students during international student orientation. ISRS trains the peer leaders on topics such as: intercultural communication, leadership skills, presentation skills, international student issues and needs, and Kennesaw State University resources. From its inception in 2010, approximately 30 peer leaders have participated in the program. ISRS Workshops: ISRS presented 21 workshops designed to meet the unique needs of International Students. A total of 713 sign-in records indicate student attendance in the workshops below. Fall 2011 Workshops o Immigration Workshop: Immigration lawyers Cherie Cookorinis and Lauren Locke o Basic Library Use Workshop: Sturgis Library staff. o Advanced Library Use Workshop: Sturgis Library staff. o Experiential Education Workshop: Career Services. o Job Search Workshop: Career Services. o Optional Practical Training Workshop: Career Services o Resume Writing Workshop: Career Services. o Interview Skills Workshop: Career Services. o Counseling Round Table focus group: KSU Counseling Center. o Dr. Papp Meets with International Students Event o NB: Some students were not able to attend the regularly scheduled workshops sponsored by ISRS, so they were allowed to attend other workshops offered by the Lifelong Learning Center. Spring 2011 Workshops o Immigration Workshop: Immigration lawyers Cherie Cookorinis and Lauren Locke o Basic Library Use Workshop: Sturgis Library staff. o Advanced Library Use Workshop: Sturgis Library staff. o Experiential Education Workshop: Career Services. o Job Search Workshop: Career Services. o Optional Practical Training Workshop: Career Services o Resume Writing Workshop: Career Services. o Interview Skills Workshop: Career Services. o Counseling Round Table focus group: KSU Counseling Center. o Dr. Papp Meets with International Students Event o Two Tax Workshops: Nancy Sanders (Business Services). 4 Adult Learner Program (ALP) The Study Abroad Forums have become part of the regular ALP Mini Workshop Schedule. International Experiences Dinner and Social by the Education Abroad Office-Institute for Global Initiatives for dinner and discussions of travel abroad experiences has grown to where it draws more than 50 student participants The Adult Learner Information Seminar now includes a session on global engagement Minority Student Retention Services (MSRS) 12 documented meetings of one-on-one contact with students occurred with non-Black students of color. MSRS staff attended 2 general body meetings sponsored by the Mexican American Student Alliance. 70 students were invited to visit the CARC so that information could be obtained regarding the needs of students of color beyond Black students. Most of those students were Latino or Asian. Bridging the Gap: We are All One Race 2011 African Student Association Hair Show Members of the International Student Association were invited to participate on the KSU Black History Celebration Committee Volunteer Kennesaw State University (VKSU) VKSU sponsored its annual SETS luncheon. The theme of this event was India. The menu of traditional Indian food and KSU students from India gave presentations about their traditions and culture. Books for Africa program Catholic Charities (working with refugees and immigrants) Caribbean Lifetime Mission Center for Pan Asian Community Culture Connect (working with refugees and immigrants) English for Successful Living (ESL for immigrants) Hillels of Georgia (Jewish/Middle East Community) Fugee Family (working with international students through soccer and tutoring program) Habitat for Humanity International Rescue Community (works for refugees and immigrants) Istanbul Center (teaching public about Turkish and Middle Eastern traditions) LaAmistad (after-school program for elementary school & middle school) Latin American Association 5 Marietta Sixth Grade Academy (teach new students to United Stated English) New Horizons for Children (working with orphanages and orphans from former Soviet Union) Not-for-Sale Campaign (working with individuals that are trafficked/enslaved) Nuru Center (working with orphans and children infected with HIV/AIDS in Africa) Refugee Family Services (working with immigrants and refugees) St. Vincent de Paul (offering ESL classes to immigrants) Tapestri (working with refugee women and immigrants that are involved in DV relationships The Japan American Society (offering programs about the Japanese community) Wheat Mission (working with Chinese community providing various resources) World Peace Café (helping to support the Buddhist center in Sandy Springs) Student Success Services (SSS) Staff represented the CYAAR department by hosting a table as part of orientation Director traveled to Ireland, exploring areas such as Cork and Galway. Also invested time in cultural experiences and attendance at local 12step meeting Provided space and information for an outreach to International Students on the Campus Green Orientation tailgate event offers space for internationally focused student organizations to promote their organization and activities Advised the Golden Key Honor Society which did the following: o Book drive through better world books. Books were collected from university students, staff and faculty to ship around the world to promote literacy. o The SSS Orientation Programs promote the “Get Global” movement by having the Orientation Leaders wear Get Global buttons and we train them to highlight international involvement during their orientation small groups. Provided a place where the veteran community, who have unique experiences due to extensive travel throughout the world which allowed for introductions into new cultures, living in foreign lands, and interaction with people from the global community 6 Residence Life (RL) At the beginning of each semester, the department hosted its traditional G.I.G. (Get In Gear) events. For Spring 2012 G.I.G., the department hosted a “Peruvian Nights” program that featured Latin American food, music, and games. The residents enjoyed learning more about a new culture. In Spring 2012, the F.Y.R.E. (First-Year Residential Experience) students participated in a service project that sorted and package books that were for children in Africa. Student Life (SL) Student Life provided support for over 200 student organizations for the development and programming of internationally themed events Career Services (CS) traveled to Eastern Europe (Hungary &Austria) for study abroad attended several “Year of…” Events attended the International Food Festival presented at International Student Retention Services (4 workshops) assisted with ISA Dress for Success program traveled to UK to develop international internships for KSU students held 2 workshops: ”Incorporating Education Abroad Into Your Career Path” presented a “Career Options: What Can I Do With a French Major?” traveled to London, Oxford and Cambridge England attended the Language at Lunch program member of Global Learning Fee Committee traveled to Jamaica and attended several cultural events attended International Association of Administrative Professionals conference Center for Student Leadership (CSL) the Scholars in Science and Math learning community is among the first in the nation to integrate the study of global issues, leadership development, and a study abroad trip to create a uniquely meaningful experience. Students in this learning community learn about and then experience the challenges facing citizens of Sao Paulo, Brazil. Particular interests are directed toward educational, governmental, cultural, business, and economic matters. Students are also introduced 7 to LINK, the leadership development program offered by KSU‘s Center for Student Leadership the President’s Emerging Global Scholars community is among the first in the nation to integrate the study of global issues, leadership development, and a study abroad trip to create a uniquely meaningful experience. Students in this learning community learn about and then experience the challenges facing citizens of Salvador, Brazil. Particular interest will be directed toward educational, governmental, cultural, business, and economic matters. Sports and Recreation (SR) SR developed a partnership with BlazeSports to help coordinate and organize with the Haitian in-country Director regarding an exchange trip with Haitian kids with special needs. An intern assisted in the process with the exchange by working with local kids with special needs at Camp Dream in Warm Springs, Georgia. A Nature Bound trip to Peru was hosted by the SR department. The trip went through the study abroad office and the students received the Global Learning Scholarship for attending the trip. The participants participated in Service learning where they taught the Leave No Trace Principles (lnt.org) to students at a university in Cusco, Peru. Sandefur Porter traveled to Peru for the Nature Bound trip. SR donated t-shirts for a Study Abroad Trip to Uganda sponsored by the Health, Physical Education and Sport Science Dept. Around the World summer day-camp session: June 25-29. School age children ages 7-13 years were provided the opportunity to participate in sports and culture from around the world. Examples include: Dave Conyers, an Australian, came in and taught rugby. The children were taught cricket, an English game. Fun facts and flags were offered in their "passport". Children prepared and sampled French crepes. Arts and crafts included Mexican piñatas. D. Student success’ Commitment and Support for the QEP The Division of Student Success continues to enthusiastically support the global learning initiative. Each year the departments build on exisiting programs and create new ones. Whether they support and facilitate student organizations or host any number of programs designed for global learning, each unit has demonstrates continuous support for this QEP. 8 2. Achievements of Strategic Goals and Objectives of the Division of Student Success as Related to the Ten QEP Goals Goal Two: Global learning opportunities and specialist will be identified and tracked. Objective A- 100% of the co-curricular activities requested by RSO’s and SS departments will be identified and reported in the QEP Tracking Form. Result- 100% of the reported activities were recorded and this year there was a reported 360, an SS record. Objective B- 100% of the global learning specialist and contributors will be identified and reported in the annual report. Result: The Divison of Student Success has three global learning specialist and eleven contributors. Goal Four: Global competencies of students will be identified, certified and tracked. Objective A- 100% of the Global Engagement Certification process will be the focus of at least ten presentations to student groups during the academic year. Result: A total of 15 presentions, addressing the Global Engagement Certification process, were taught in KSU 1101 classes. Objective B- The Global Engagement Certification program will be the focus of at least ten presentations to student groups during the academic year. Result: Fifteen presentations to KSU 1101 classes were given throughout the academinc year. Goal Five: Strengthen global learning opportunities for an engaged citizenship. Objective A- During the 2012 year, SS will track and report at least 100 workshops or events sponsored by campus organizations to promote global learning. Result: A total of 360 programs or events were held on campus during FY 2012. 9 Objective B- By May 1, 2012, there will be at least five additional KSU RSO’s holding global learning events. Result: Two new student organizations contributed to global learning at KSU; African and African Diaspora Studies Student Organization and Kennesaw State Hip Hop Congress. Objective C- By October 20, 2011, the Administrative Policies and Procedures manual will be reviewed and restructured, as needed, to better meet the increased demands of the scholarship. Result: During its first meeting on September 14, the Global Learning Fee Committee reviewed and passed new limits on the maximum amount of scholarship funds a sttudent can receive, from $3,000 down to $2,000. This was to ensure a balanced budget. Objective D- By June 15, 2012, 100% of the KSU students who study abroad or participate in eligible education abroad experiences will receive a Global Learning Scholarship to support their travel. Results: All students who were eligible received a scholarship. Goal Eight: Promotions of global learning and its value will expand substantially. Objective A- During the 2011-12 year, SS will develop and use at least one innovative idea to market global learning. Result: Eight new marketing ideas were implemented during the year. From “Twitter” to postcards. Complete discritption follows in section 5. Goal Nine: Incentives, awards and professional development programs for global learning will be substantial and broad-based. Objective A- Before May 1, 2012, at least 15 SS staff will either apply for recognition, receive an award or attend or present at a professional development conference or program for global learning. 10 Results: ISRS professional staff (Assistant Director and two Administrative Specialists) attended the annual Georgia Association of International Educators (GAIE) summer conference in July, 2011 in University of Georgia. Catherine Odera (Assistant Director) attended the Women’s Executive Leadership Series (WELS) 3-Day seminar in July, 2011. Topics included gender issues in the workplace, diversity issues, cross-cultural communication, and other leadership-related topics. Catherine Odera attended an intercultural seminar: Ouch! That Stereotype Hurts in September, 2011. Catherine Odera took eight international students to the Marietta Kiwanis International Student Day luncheon, November, 2011. Adeyemi Makanjuola (Administrative Specialist) attended the annual Georgia International Leadership Conference (GILC) in February, 2012 with 8 international student leaders. Adeyemi Makanjuola partnered with the Multicultural Student Retention Services in the implementation of the Bridging the Gap dialogue series in February, 2012. This program focused on dialogue around topics such as racism, stereotypes, and discrimination faced by international students and American students. C Catherine Odera attended the African and African Diaspora Studies Conference: Pan-African Perspectives on Social Change and Social Movements at Kennesaw State University in March, 2012. Annual conference in May, 2012 in Houston, Texas Catherine Odera attended a seminar on Fundamentals of Intercultural Communication in Houston, Texas in May, 2012. Catherine Odera attended the International Conference on Indigenous Conflict Management Strategies at Kennesaw State University in April, 2012. and the NAFSA-Association of International Educators Catherine Odera is a committee member of the Commission on Race and Ethnicity at KSU. All 5 MSRA staff members (3 fulltime and 2 graduate) maintained membership with the American College Personnel Association (ACPA) College Student Educators International, an international association that specializes in professional development and networking for student affairs personnel throughout the world. Our membership affiliation with this organization prompted our attendance to the annual ACPA convention which was held in March 2012 in Louisville, KY. Goal Ten: Campus-wide engagement in global learning will increase greatly. Objective A- In 2011-12, the number of staff involvement activities will exceed 150 by SS staff. 11 Result: Staff reported that they were involved in 165 global engagement activities. 3. Strenthening Global Learning Opportunities at Home Adeyemi Makanjuola attended the Georgia International Leadership Conference (GILC) in February 2012. ISA sponsored 8 students to attend the conference. Friends of Internationals community group provided 10 off-campus programs and events for international students. Friends of International community group participated in ISRS fall 2011 and spring 2012 orientation for incoming international students. ISRS and Marietta Kiwanis collaborated on the International Student Day luncheon in October, 2011. A total of 8 international students were paired with 8 Kiwanis professionals to encourage mentorship and cultural exchange. ISRS collaborated with Cobb County Environmental Health in implementing a Multicultural Food Awareness Day in January, 2012. o 3 international students presented at to Health and Safety professionals on multicultural food customs from Saudi Arabia, Colombia, and Brazil. Following the NAFSA 2011 conference, Catherine Odera initiated a collaborative project with international educators from University of Minnesota and Shenandoah University on a research project centered on international students’ needs. The project commenced in April, 2012 and will result in conference presentations of the research. 4. Expansion of Facililtes, Personnel, and Resources to Support Global Engagement ISRS has expanded the Global Learning Resource Center to include approximately 300 DVDs and 100 books and magazines. ISRS staff sought funding from the Student Activities and Budget Advisory Committee (SABAC) for cable TV for the Global Village to show cultural, educational, and international programming to our students. In the spirit of teamwork and collaboration, ISRS included Adult Learner Programs and Multicultural Student Retention Services in the technical set-up in order to benefit Student Development as a whole. A native French speaking tutor was hired to help several French studentathletes with coursework. RL used funds to purchase literature on engaging student staff and residents in deeper conversations on different races, ethnicities and cultures. The boRok and materials developed our staff and students in handling intentional 12 conversations about different cultures and how to be globally focused citizens. 5. Expansion of Marketing and Promotion of Global Learning Facebook & Twitter: ISA and ISRS advertise upcoming events on Facebook and Twitter so as to reach students within their (students) preferred media of communication. Website: ISRS revamped their website and advertised upcoming events and workshops. Flyers & Banners: ISRS posted event flyers in the Global Village, ISRS, around KSU and around the Student Center. Campus-Wide Emails to students, faculty and staff Use of KSU Media Channels such as the Sentinel and Owl Radio. Use of Marietta Daily Journal to advertise the Soccer Tournament Word of Mouth: ISA announces many upcoming events at their ISA General Meetings. These announcements include events from other Registered Student Organizations such as Student Government, Caribbean Students Association and Association (CARIBSA) of Latin American Students (ALAS). continue to distribute Study Abroad and International Programs materials to each student who came in to our office for advising resulting in distributing 5000+ handouts directly to students. 6. New Incentives, Awards, and Professional Development The International Student Association and International Student Retention Services hosted the annual Awards Ceremony in April, 2012. Approximately 100 faculty, staff, students, and other guests were in attendance. ISA and ISRS awarded plaques and certificates to 37 students, 3 staff members, 1 student group (Intensive English Program) and 1 Community Groups (Friends of Internationals) for commitment to international education and outstanding service to international students. Staff participated in cultural diversity training on international students (Stidum) (6/28/12) Staff attended the Biennial Cultural Competency Conference at Georgia State University (Griggs, Rifkin, Welles & Snyder) Staff participated in Earth Day (Ramirez) Staff participated in lecture “Bridging Cultures: International Faculty Transforming the US Academy” WELS Sponsored discussion (Westergren-Amlicke) Georgia Psychological Association Annual Conference. Workshop: Culturally Diverse Populations & Evidenced-Based Practices (EBP’s): 13 Building Multicultural Competency (Presenter: Tiffany Hughes-Troutman) (Westegren-Amlicke) Staff presented a workshop/in-service on working with the mental health needs of international students (Welles, Stidum, Rifkin, Gunn, Johnson, Champman) At the annual Residence Life banquet, the department gave its award for globally engaged programming. For the 2011-2012 academic year, the University Village Suites 3000 staff won for their “One Suite World” program. 7. The Future As a result of the QEP, Global Learning is no longer just a “nice addition” to the programs offered within the Division of Student Success. It is a part of our commitment to our students in preparing them to be global citizens. This commitment comes from observing student experiences, student feedback and our own personal journey of global learning due to staff engagement. Without a doubt, the Global Learning Scholarship will continue to grow and benefit more and more students, especially for those who have fewer resources. Students will monitor its purpose and and be actively involed with the fee process. The Divison of Student Success forged partnerships universtity-wide to support and co-sponsored international programs, seminars, study abroad experiences, and global coursework. Locally, staff has been involved with international communities and projects, leading the way for student participation. Staff have traveled abroad to strengthen and develop international partnerships. The Division of Student Success will not be content to simply revel in its global engagement success over the past few years, the Division will include global learning measures in the strategic plan. 14 Attachment 1 Four Years of the Global Learning Fee Overview • • • • FY 09 - $14 Global Learning Fee Instituted Used to award scholarships for global learning opportunities around the world Monitored by Global Learning Fee Committee (GLFC) under the Division of Student Success Due to the fee a record number of students traveled abroad in FY2011 Purpose • Increase participation in education abroad opportunities by providing: – Student scholarships for education abroad – Faculty/staff funding for site development – Financial support for STARS student assistantships during education abroad trips Global Learning Fee Committee • • • Set up to determine policies, criteria, funding categories, and to approve faculty/staff awards In FY2012 GLFC met three times Committee consists of eight students and seven faculty, staff and administrators Total Amount of Global Learning Fee Dollars Collected and Spent 800,000 600,000 400,000 200,000 Negative 0 FY 2009 Amount Collected FY 2010 FY 2011 Amount Spent FY 2012 Difference 15 Number of Scholarships Awarded to Students 1000 900 800 700 600 500 400 300 200 100 0 Number of Scholarships Awarded FY 2009 FY 2010 FY 2011 FY Total Awarded 2009 628 2010 859 2011 924 2012 685 FY 2012 Includes: study abroad, internships, exchanges, CSL, and other student international program experiences 16 Total Scholarship Dollars Awarded to Students 800000 700000 600000 500000 400000 Total Dollars 300000 200000 100000 0 FY 2009 FY 2010 FY 2011 FY 2012 Note: The Global Learning Fee Committee reduced the dollar amount for which students qualified in FY 11. The minimum remained at $500, but the cap amount was $2000 rather than $3000 per student. 17 Pell Grant Recipients on Study Abroad Programs Percent of Scholarship Students Receiving Pell Grant FY 2012 FY 2011 FY 2010 FY 2009 FY 2008 0 5 10 15 20 25 30 Nearly a 10% increase in students who study abroad and receive a Pell Grant Individual Award Categories For Credit Scholarships Non-Credit Scholarships* STARS Awards** Faculty Site Visits Total FY 2009 $510,503 0 $13,000 $7,978 $531,481 FY 2010 $703,848 $22,000 $21,000 $35,994 $782,842 FY 2011 $603,610 $83,000 $17,500 $25,115 $729,225 FY 2012 $534,873 $47,500 $24,500 $34,000 $640,873 * Includes Center for Student Leadership Programs, the China Orchestra, Model UN in China, and student international presentations (limited to $500 per student) ** The STARS Program was evenly matched by the University System of Georgia for a total of $500 awarded to students selected as faculty program director assistants. In late 2009, the USG discontinued this funding and KSU decided to fund the STARS Program 100% through the Global Learning Fee Fund. 18 Faculty Site Visit Awards Number of Site Visits Total Amount Spent Avg. Spent Per Visit FY 2009 6 $7,978 $1329.67 FY 2010 24 $35,994 $1499.75 FY 2011 19 $25,115 $1321.84 FY 2012 21 $34,000 $1619.00 Number of Student STAR Awards Number of Students Total Amount Spent Avg. Spent Per Student FY 2009 26 $9,004 $346.31 FY 2010 42 $18,250 $434.52 FY 2011 35 $19,000 $542.86 FY 2012 49 $24,500 $500.00 Global Learning Fee Committee Activity FY 12 • • • Reviewed 64 applications for faculty/staff site development – 21 were approved $34,000 spent on site visits for education abroad Funded faculty who wanted to enrich existing programs as well as establish new programs The Impact – FY 12 • • Scholarship aided 685 students to go abroad – a record number Due, in part, to the institutional commitment to “global engagement for all” 19 Scholarship Averages – FY 12 300 275 250 194 200 150 127 100 56 33 50 0 $500 $750 $1,125 $1,500 $2,000 Total Number of Students Per Scholarship Amount Received Academic Impact of Education Abroad • Students who studied abroad had a 17.8% higher 4-year graduation rate • Students of color who studied abroad had a 17.9% higher 4-year graduation rate • African-American students who studied abroad had a 31.2% higher 4-year graduation rate • African-American’s who studied abroad had 6-year graduation rates roughly the same as white students who studied abroad (84.4 vs. 88.6) Source: University of Georgia (systemwide) GLOSSARI Project Website- FY 2010 20