Your Cloud. Your Desktop. Just Got Better Deliver Desktops

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Your Cloud. Your Desktop. Just Got Better
Deliver Desktops as a Managed Service with VMware View 5
Last Update: March 20, 2012
Version View 5.1
Confidential
© 2012 VMware Inc. All rights reserved
Table of Contents
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2
Corporate Overview
End User Computing Vision
Phase 1: Improve What You Have Now
Real World Examples
Resources
VMware is the Customer Proven Market Leader
 Company Overview
• $3.77 billion in 2011 revenues
• >$4.5 billion in cash and equivalents
• 30%+ operating margins
• ~11,000 employees worldwide
• 5th largest infrastructure software
company in the world
 Proven in the Trenches
• 300,000+ VMware customers
• 100% of Fortune 100
• 100% of Fortune Global 100
• 99% of Fortune 1000
• 97% of Fortune Global 500
3
VMware Mission
Enable Our Customers By
Simplifying and Automating IT in the Cloud Era
Optimizing IT
Efficiency…
Enabling Greater
Business Agility…
Leading to a
More Engaged,
Productive
Workforce
Enabling Business Transformation thru IT Transformation
4
VMware Focus
Empowered, Secure
Mobile Workforce
Faster
Time-to-Market
for Modern
Applications
A More Flexible,
Scalable, Efficient
Infrastructure
for All Apps
End-User Computing
Cloud Application Platform
Cloud Infrastructure & Management
Existing Datacenters
5
Public Cloud Services
A Vision for End User Computing
6
The Way We Work is Rapidly Evolving
Sources:
Morgan Stanley 2011, Gartner
2011, Forrester 2010, Pew 2011
ACCESS:
37% use do-it-yourself tech
97% carry > 2 devices
OS
ACCESS
APPS:
2015 Mobile App Market
$38B
DEVICES
APPS
DEVICES:
2010 Shipments
Tablets + Smartphones > PC
2015 shipments
1.1B cell phones, 300M tablets
7
IT is Under Pressure from Every Direction
OS
DEVICES
8
ACCESS
APPS
STUCK IN A
VICIOUS
SPIRAL
Enter the Post-PC Era
iOS
Android
Mac
(Physical)
Windows
(Physical)
9
The Post-PC Era and the Piecemeal Approach
iOS
Android
Mac
(Physical)
Windows
(Physical)
10
VMware End User Computing Platform for the Post-PC Era
SIMPLIFY
MANAGE
CONNECT
Desktop
Service
Universal
Services
Broker
App Catalog
Service
End Users
Users, Desktops,
Apps, Data
Policies
Data
Service
11
Secure
Universal
Access
Where are we headed?
My Apps, My Files, Native Device Experience
12
Delivering Delighted End-Users and IT Heroes
IT Gains Centralized Management
(Policies, Security, Delivery) of all
Services & Apps across all Devices
End-Users Gain Easy, Efficient
Access to my Files and my
Applications across all my Devices
Universal
Services
Broker
VMware
Business Gains in Agility, Growth,
Innovation, Competitiveness,
Productivity and Cost Controls.
13
The Journey to the Post-PC Era
Escape to
Your Cloud
Embrace
the Cloud
14
Improve what
you have now
\
Improve
what you
have now
Prepare to
Break Out
New Apps
Project Octopus
Horizon
ThinApp
ThinApp
View 5
View
Better Desktops,
Better Applications
15
The Problem with Desktops
IT Pains
 Distributed computing environment is
 Difficult to patch and update
difficult to manage and control
 High IT support costs
 Hardware centric model is inflexible and
traps apps and data to device
End-User Pains
 Apps/data trapped on a single device
 Limited device choice and freedom
 Limited remote access and mobility
 Desktop and application downtime
 Dissatisfaction and frustration
Business Impact
 Rising Cost of Business: $1 in hardware
equals $3 in management
 Compliance and security risks
 Rouge end user behavior
16
 8+ hours lost per employee per year in enduser productivity
 Lack of innovation
 Inability to recruit and retain talent
VMware View Delivers Desktops as a Managed Service
SIMPLIFY
MANAGE
CONNECT
VMware View Architecture
Desktop
Service
View
ThinApp
VMware View
View
ThinApp
App Catalog
Service
End Users
Users, Desktops,
Apps, Data
Policies
VMware
View Manager
VMware View Composer
VMware View ClientsSecure
Data
Service
17
Universal
Access
VMware ThinApp
VMware View Delivers Value
IT Benefits
 Centralized management and control
 Virtualization enables isolation,
encapsulation, flexibility
 Data secure in data center
 94% reduction in desk side support
 85% reduction in imaging time
 57% decrease in app packaging and
deployment time
 65% reduction in configuration time
End-user Benefits




A device of your choosing
Secure and flexible anytime access
Dynamic and adaptive experience
Familiar desktop experience
 Improved technology support
 71% reduction in downtime
Business Impact




18
Reduce Desktop TCO up to 50%

Reduce IT support costs by 55%

CAPEX flexibility with endpoint devices

Reduce end-user productivity loss up to 58%
Gain business ability
Faster time to M&A, secure divestiture
Beginning step in transformation to EndUser Computing Platform
Customer Proof Points
19
Desktop Service Solutions Address a Wide Variety of Needs
Mobile-Secure
Desktop
Business Process
Desktop
Branch Office
Desktop
Always On
Desktop
Flexible and secure
access to data and
applications from any
device whether in the
office, remote or on
the road.
Secure access to
data and applications
for offshore or
outsource contact
centers, developers
and back office
employees. to
developers.
Flexible and secure
access to data and
applications from
remote and branch
offices with limited or
no local IT support.
Highly available and
access to data and
applications for
employees requiring
business continuity
and disaster recovery
desktops.
Task Workers
20
Knowledge Workers
Power Users
Mobile Users
VMware Delivers Desktop Services Worldwide
21
Customer Spotlight: Blue Cross Blue Shield
Needs
• A consistent end-user solution
• Existing solution was difficult to maintain
• Regulatory compliance
“With VMware, it just
works right out of the box.
We don’t spend a lot of
time keeping it up and
running…”
Solution
• Mobile Secure Desktop use case
• VMware View and ThinApp
• 1500 virtual desktops
Benefits
•
•
•
•
•
•
Regulatory for data security and protection
Disaster recovery from “snowmaggedon”
Lock down endpoints without sacrificing accessibility
Roaming desktop access with iPads
Save IT time spent on maintenance and remediation
Free up datacenter space and power consumption
22
Brian Vincik
Senior Systems Admin
Customer Spotlight: Amway
Needs
• Centralize financial operations to Costa Rica
• Need high performance user experience
• Did not want local datacenter (no time and
security issues)
Solution
“We’ve been able to build
a system that is
completely dynamic,
manageable and scalable
and deliver it thousands of
miles away.”
• Business Process Desktop use case
• VMware View and ThinApp
Josiah Becker,
Systems Support Analyst
Benefits
•
•
•
•
Cannot tell the desktops are remote
Reduce security risks
Eliminate spyware, blue screens of death
Costa Rica project a model for worldwide Amway
operations
23
Customer Spotlight: Bank of Tokyo Mitsubishi UFJ
Needs
• Increase security of desktop stations
• Ensure usability at Office Automation (OA) terminals
Solution
• Branch Office and Mobile Secure Desktop use cases
• VMware View on Thin Clients
• Over 25,000 virtual desktops deployed
Benefits
•
•
•
•
•
Implement “Desktop Everywhere”
Freedom from Windows upgrade cycle
Improve usability and employee satisfaction
Increase desktop security
Decrease desktop maintenance costs
24
“The virtual desktop, can
be operated immediately
… even when we sit at
another desk, we can log
on easily to continue
working on the task started
on another terminal.”
Mr. Shiro Sawada, Manager
of the Systems Division,
Bank of Tokyo-Mitsubishi UFJ
\
Improve
what you
have now
Prepare to
Break Out
Protect and optimize existing
Windows application investment
Easy to deploy and manage
Drive down IT costs
Extend services to new devices
25
Next Steps for Phase 1
Your first steps
towards the
Post-PC era.
Now you
can look
to the
future…
26
Identify your View use cases
Assess the user needs and the
environment
Virtualize your applications
Establish ‘rules’ for new apps
Rationalize all desktop images
Begin a View pilot and roll to
production
VMware View Resources
Learn More
www.vmware.com/go/endusercomputing
www.vmware.com/go/view
Understand The Business Case
www.vmware.com/go/ViewValueInfoGuide
Build Your Business Case
www.vmware.com/go/view_calculator
View Customers
www.vmware.com/a/customers/product/3/VMware+View
27
APPENDIX
Backup slides
28
VMware View Pricing and Packaging
vSphere
Desktop
View
Enterprise
View Premier
$65
$150
$250
vSphere Desktop
vCenter Desktop
View Manager
View Composer
Persona Management
Local Mode
vShield Endpoint
ThinApp
Pricing per CCU
Powered on desktop VM
29
VMware View Consulting Services
• Instructor-led education
courses
• Desktop Virtualization
Strategy Assessment
• Desktop Application
Virtualization
Assessment
• Desktop Infrastructure
Virtualization
Assessment
30
• View Plan & Design
• View Jumpstart
• ThinApp Plan & Design
Design
• vSphere with View
Jumpstart
• ThinApp Jumpstart
• Desktop
Virtualization
Healthcheck
• VMware Resident
Program
4 Year TCO Comparison (Traditional Desktop vs. VMware View)
$4880
$5,000
$4,500
$1,360
$2850
$4,000
$3,500
$3,000
$720
$360
$850
$2,500
$2,000
$75 $75
$440
$1,400
$360
$100
$1,500
$1,000
$700
$1,000
$500
$250
$0
Traditional PC
Device
Downtime
IT - Admin
Server
With VMware View
IT - Install
Storage
Save $500/PC annually
Source: IDC – Quantifying Business Value of VMware View, August 2011
31
IT - HelpDesk
Software
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