Oracle Enterprise
Applications Practice
Oracle Enterprise Applications Practice
2
Aligning to Oracle Strategy
Horizontal
Apps
• Oracle EBS
• PeopleSoft
• Siebel
• JD Edwards
Industry
Applications
• Utilities
• Life Sciences
• Retail
• Financial
Services
Specialty
Products
• Demantra
• OTM
• Agile
• RMB
• OPA
• Primavera
3000+ Consultants
© 2012 HCL – Proprietary & Confidential
EPM/BI
• Hyperion
• OBIE/OBIA
Technology
• SOA & BPM
• Portal and
Content
Mgmt.
• IDM
• Database
Oracle Fusion
Practice
Oracle Fusion Practice
4
Capability Overview
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250+ consultants in Oracle Fusion Middleware Stack across SOA, Web 2.0
Portal, Identity Management and Content Management
Oracle Advance Specialization SOA
Dedicated Fusion Center of Excellence
Global SI for Fusion Application Implementation (Select few)
SOA
Web 2. Portals
Content Management
Identity Management
• SOA Strategy
• SOA Governance
• Application
Integration
• Webcenter
• Oracle Portal
• Weblogic Portals
• Documentation
mgmt
• Web content mgmt
• Digital asset mgmt
• Image process
Management
• Access Management
• Enterprise SSO
• Provisioning
• Directory Servers
© 2012 HCL – Proprietary & Confidential
WebCenter Capabilities
5
Technologies: Oracle WebCenter Suite
Our Services
Capabilities
Implementation - Content
Rich Web Sites / Portal
services
50+ consultants
Maintenance & Support –
Portal Management Services
Release Upgrades – Portal
Management Services
WebCenter specialization for
Diamond partnership
Portal for Largest Bank
provider in Asia
Expertise in Portal migrations
and version upgrades
Cross Skill Program for JIT
resources
5+ In-house Solutions
Consulting Services – Portal
Management Services
Key Customers
Dedicated COE to build fast track
solutions and competency
70-80% Off shoring
© 2012 HCL – Proprietary & Confidential
Insurance Portal for Largest
Insurance provider in Asia
Oracle WebCenter 11g Components & Offerings
6
 Oracle WebCenter Social Computing Services
 Oracle WebCenter Portal Framework
• Portlet Creation Wizards
•Announcements service
• JSR 168 & 286 Portlets along with WSRP 1.0 & 2.0
•Discussions service
• Oracle WebCenter REST services and Java APIs
•Blog (Web log) service
• Content Presenter & Data Presenter
•Instant Messaging and Presence service
• Oracle WebCenter Pagelet Producer (formerly Oracle
•Wiki service
Ensemble)
•Document Library service
• Oracle WebCenter WSRP Producer (formerly Application
Accelerator for .NET)
•Events service
•Comments & Like service
• WebCenter Propagation tools
•Links service
• Oracle WebCenter Personalization Server
•Lists service
 Oracle WebCenter Portal
•Polls service
 Oracle WebCenter Spaces :Multi-Sites &
•Tags service
Dynamic Communities
•Activity Stream & Sharing service
• Pre-Built Templates
•Activity Graphs & Recommendation service
• Blogger Site template
•People Connections service
• Discussion Site template
•Mail service
• Document Exchange template
•Worklist service
• Portal Site template
•RSS (Really Simple Syndication) service
• Project Site template
•Notifications service
• Team Site template
•Search service
 Oracle Composer with Oracle’s Business
Dictionary
© 2012 HCL – Proprietary & Confidential
ECM Capabilities
7
Technologies: Oracle WebCenter Content, Capture, Imaging
Our Services
Capabilities
Key Customers
20+ consultants
Implementation services
Portal and Content
Management solution for
Largest Bank provider in Asia
Maintenance & Support
Services
50% Certified Professionals
Release Upgrades Services
Cross Skill Program for JIT
resources
Consulting Services Services
Dedicated COE to build fast track
solutions and competency
70-80% Off shoring
© 2012 HCL – Proprietary & Confidential
Insurance Portal and Content
Management solution for
Largest Insurance provider in
Asia
ECM Capability Spectrum
Document Management
Records Management &
Information Rights Management
8
Web Content Management
Digital Asset Management
Knowledge Mgt
Collaboration
8
Workflows
© 2012 HCL – Proprietary & Confidential
ECM Solution Offerings
• Manage & deliver unstructured content like Web content, documents, digital assets,
images, records, graphics,videos, e-mail, mainframe reports and forms.
• Content Migration strategy
• Designing and develop taxonomy and classification model
• Development of Security model
• Workflow Management
• Integration with existing applications / existing enterprise infrastructure
• Deployment topology considerations
• Infrastructure services like SAN, OS installations, data center services and web hosting
• Dynamic Conversions
• Web Content Management and Portals
• Scanning Solution covering ICR, OCR, OMR, Barcode, Image Key entry
• Backlog Scanning and Digitization services
• Markup and Annotations
• Desktop Integration using WebDAV
• Digitized Workspaces, Virtual Folders
• Disposition and Retention policies
• Email archiving
© 2012 HCL – Proprietary & Confidential
9
ECM Vertical Wise Solution Offerings
© 2012 HCL – Proprietary & Confidential
10
Oracle SOA Capabilities
11
Business Integration Expertise
 5+ successful SOA implementations
Partnership
 Platinum Partner for Oracle across
the globe
SOA expertise
 Experience in working as Extended Offshore
Engineering Arm for SOA
 A pool of 250+ Oracle Fusion
middleware Consultants
 Oracle Advance Specialization in
SOA
 60+ SOA Certified resources
 10+ Architects
 Dedicated Oracle Alliance across
the globe – Joint Field
engagements
 Dedicated Centre of Excellence
for SOA
 Member of Product Development
and Product Strategy forums
 Beta testing partner for BI,
PeopleSoft and Fusion Apps
Training and Capability
 E-Learning courses to fasten
the learning process and
onboard time
 Reduced training time on Oracle
SOA Products
 Access to OPN Training and
Library
Product Expertise
Best Practices & Frameworks
 Dedicated Fusion Center of Excellence for
SOA
 SOA Competency Center Setup
Methodology
 Automated testing framework for SOA
Solutions
© 2012 HCL – Proprietary & Confidential


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Service Oriented Architecture
ESB
Complex Event Processing
Business Process Management
Application Integration
B2B solutions
HCL’s Oracle SOA Practice Service Offerings
SOA/ BPM Advisory
Services
Greenfield
Implementations
Support &
Maintenance
Brownfield
Implementations
12
COE Set-up
Centre
Of Excellence
 Readiness assessments
 Product evaluations
 Adoption Plan and Road
Map
 SOA Governance
 Platform
Implementation
 Process Implementation
 Process Modeling
 Process Optimization
 B2B Customer On
boarding
 Platform Migrations
 Platform Upgrade and
Decommissioning
 Legacy Modernization
 Platform Upgrades
 B2B Customer On
boarding
12
© 2012 HCL – Proprietary & Confidential
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
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L2, L3 Support
24*7 Support coverage
Preventive Maintenance
Middleware Applications
Operations
 Enterprise wide SOA
Acceleration
 Change Management
 Processes, Reusable
Frameworks and
Templates
 Knowledge Management
Problems HCL is Helping Solve Using SOA
Problem Areas
HCL Market Experience
HCL Services
Web 2.0 Collaboration
APO (Application Portfolio
Management)
Partner and Customer
Relationship Management
Process Management
Media & Publishing
SOA Consulting
Government
SOA Based Application
Development
Telecom
SOA based BPM
Process Monitoring
SOA in ERP/CRM
Mergers & Acquisitions
Energy
SOA/BPM Test Automation
Security and Compliance
Supply Chain RFID
Financial Services
& Insurance
EDI Modernization
Retail and Logistics
Outsourcing
End to End Supply Chain
Pharmaceuticals &
Life Sciences
Master Data Management
© 2012 HCL – Proprietary & Confidential
SOA Competency Center
Establishment
Service-oriented
Infrastructure (SoI)
13
Reusable Frameworks & Assets - Oracle SOA
Technical
Artifacts
Reusable Scripts
•
•
•
•
•
•
•
•
•
Customize user Inbox with flex fields
Customize the Task Title in BPEL inbox
Coding best practices for BPEL, OSB
Deployment best practices
Recommendable Deployment architecture
Insurance based process maps – Accelerators
Enable JMS publish and subscribe in OSB
Setting up of Oracle Service Registry and its best practices
Enable BPEL Fault handling for both sync and Async process
•
•
•
•
•
•
BPEL automatic Deployment
OSB automatic deployment
Automated creation of users and groups
Flex field import and export
User Views import and export
Deleting instances using scripts
© 2012 HCL – Proprietary & Confidential
14
Oracle SOA - Methodology
Deliverables
Activities
Define
Design
 Validate Interface
Functional Specification
 Validate Non-Fun
Requirements
 Define System Design
specification
 Design Deployment Plan
 Technical mapping
document
 Technical Specs
(Reviewed and
Approved)
 POC’s Reports
 Implementation Plan
Onshore
 Define Services SLA
Onshore / Offshore
15
Develop
 Industry Standard
Development
Frameworks
 Develop code & conduct
unit testing
 Developed Code
checked in
Configuration
Management tool
 Unit test reports
Offshore
 Individual Integration
Test and Conduct SIT
 Integration Testing
 Support for UAT
 Test Results
 System Integration Test
reports
 UAT Verification Report
Onshore / Offshore
Project Management - Onsite and Offshore
Program Management Framework - Onshore
© 2012 HCL – Proprietary & Confidential
Deploy
 Review and Roll-out
 Monitoring and
Management
 Post implementation
support
 Closure report
 Interface Quality
Document
Onsite / Offshore
Oracle SOA - Migration Methodology
16
Rollout
Dependency Analyzer
Migration
Design
Plan
Assessment
• Identify integration
candidate for migration
• As-is architecture
• Impact Analysis
• Roadmap for Migration
• Risk Assessment
• Analyze environment
readiness
• Plan for environment
upgrade
• Identify integrations
• Identify, validate and
document functionality
• Prepare migration plan
•
•
•
•
To-be architecture
Workflow processes
Component design
Logs and transactional
data backup
• Fallback procedures
• Business user training
plan
© 2012 HCL – Proprietary & Confidential
•
•
•
•
Upgrade environment
Configuration
Deployment
Unit and integration
testing
• Validation
• Requirement tractability
• Notification to stake
holders
• System – switch off,
server – switch on
• Decommission
server after system
stability
HCL - Oracle Identity Management Capabilities
•
Emerging Practice with 250+ consultants in Oracle Fusion
Middleware covering SOA, Web 2.0 Portals, Identity
Management and Content Management
IDM Solutions Offerings
•
10+ Oracle IDM consultants
•
•
•
Single Sign On
•
Provisioning and Reconciliation
•
Directory Integration, LDAP User Migration
5+ IDM Implementations and Support Engagements
•
Virtual Directory Services
Dedicated COE to build fast track IDM solutions
•
Web-Access Control
•
Policy based access management
•
Password policy management &
and competency
•
Platinum Partnership with Oracle across the globe
•
Over 50% certified consultants
Lost password management
Service Offerings
•
Identity Management
Consulting Services
and
17
Security
Assessment
and
•
Federation
•
Enterprise Single Sign On
•
Fraud and Theft Prevention / Risk Management
•
Implementation Services
•
Multi-Factor Authentication, Strong Authentication
•
Release Upgrade Services
•
Auditing and Reporting
•
Monitor, Maintain and Support Services
IDM Implementations
Customer: Largest Bank in Asia
 The IT transformation initiative for one of the largest Bank in India which includes rolling out multiple Oracle
Applications (Siebel CRM, PeopleSoft HRMS, Oracle Financials), Portal, Oracle IDM, Documentum, MDM, BI and
EBao (claims and policy management)
 Enterprise Role based Access and Automatic account provisioning/de-provisioning implemented using Oracle
Identity Manager
 Enterprise level Single Sign On implemented using Oracle Access Manager
 Implemented Oracle Portal as a Single Gateway to all the customer facing and internal applications to one of the
Customer: Leading Automatic Test
Equipment provider in US
Customer: Largest Insurance
provider in Asia
Automatic Test Equipment provider in US
 Implemented unified Identity Management and Access Control across all applications and systems
 Implemented Oracle Portal and Oracle IDM implementation including SOA based integration with backend
systems Oracle E-Business Suite and Core Insurance System (EBao) for one of the largest Insurance provider in
India
 Microsoft AD integration and Single Sign On using Oracle Access Manager
© 2012 HCL – Proprietary & Confidential
Practice Enablers
Dedicated Capability Leaders for
Specialization Tracks
Benefit Led KPI Frameworks
18
Strong Oracle Connect
OPN Lab with 250+ Training
Programs
© 2012 HCL – Proprietary & Confidential
Multiple Product and Multiple
versions
Dedicated Continuous
Improvement Focus
19
Oracle Relationship & Leverage
Platinum Partner for
Oracle across the
globe
Dedicated Oracle
Alliance across the
globe – Joint Field
engagements
Member of Product
Development and
Product Strategy
forums
Points for Leverage
Strong Oracle Leadership connect
Specific alignment to address critical customer requirements &
Support Issues
Advanced SOA Specialized Partner
Over 50% certified consultants
Greater access to Oracle Support resources
© 2012 HCL – Proprietary & Confidential
Beta testing partner
for BI, PeopleSoft
and Fusion Apps
Global SI partner for
Fusion apps
implementations
Analyst Talk
20
 HCL is best suited for: Companies looking for excellent SOA technical skills to complement
in-house capability in large transformational efforts
 HCL Technologies is rated Positive for complex, large-scale, global projects that employs
end-to-end capabilities. HCL displays excellent technical skills in SOA
 HCL is a leader in set up of SOA Center of Excellence (COE) with the highest rating among
the participants. HCL has the capacity to accelerate SOA adoption.
 HCL is in joint top spot for overall SOA client work and account management and its maturity
in current offering of SOA and BPM services
 Strong partnerships with integration vendors
 A scalable service line
 Comprehensive service suite, encompassing the SOA lifecycle and various integration
requirements
 IP content, frameworks, and packaged software that reduces the time to value
 HCL’s vision is to help accelerate adoption of SOA and BPM in Global 2000 enterprises.
 HCL has developed a holistic and comprehensive service delivery architecture or framework,
called "business aligned IT”
 There is also an emphasis on creating SOA and event-driven solutions for financial services
© 2012 HCL – Proprietary & Confidential
21
Case Studies
© 2012 HCL – Proprietary & Confidential
Case Study 1- Hi-Tech Manufacturing company, US
22
Heterogeneous Systems Integration
 The objective is to extract data from different internal systems and creating HTML/PDF files. The
HTML/PDF files are to be used as Knowledge base repository.
About the Client
Is an industry leader in data
center networking solutions
and services that enable
organizations to manage
their most vital information
assets. Headquartered at
San Jose it has its offices
all over the world (APAC
and EMEA regions)
System Environment
 Oracle 10g & 11gSOA
Suite
Business
Need/
Challenges
 Update customer information and sync between various source systems like EBS, SFDC and
POS.
 De –duplication of Customer data to ensure the right sales reports using Address Doctor
interface and Dun & Bradstreet
 To establish data synchronization between a HUB system and EBS Suite for enabling logistics
and shipping. A dashboard is required for the management to track the flow of data across
various systems.
 Automated Workflows, ADS integration and Single Sign On
Solution
Highlights
 Oracle Identity and
Access Management
Suite
 Oracle 10g BAM
 Oracle 10g Database
 Oracle BPM
 Developed a SOA solution composed of multiple orchestrating processes, which will establish
connectivity with various Databases and convert the data into HTML/PDF formats.
 SOA solution brought all the systems together at the real time by exposing set of vital operations
as web services. The developed solution would listen for business event Source system name
and batch Id. SOA then queries customer details from source and updates it to appropriate
Target systems
 Inbound and Outbound BPEL processes were implemented at the SOA layer to initiate data
transfer either from the HUB side or from the E-Business . Sensors were implemented to capture
vital information and the same was displayed in the BAM dashboard.
 SOA 10g to 11g Migration.
 Standardization and streamlining of business processes contributing to greater efficiency.
Delivered
Benefits
 Integrated solutions among different systems (EBS. SFDC and POS)
 Scalable integrated Platform to implement new integrations across legacy applications
© 2012 HCL – Proprietary & Confidential
Customer Case Study - Hitech Manufacturing company
© 2012 HCL – Proprietary & Confidential
23
Case Study 2- Leading Automatic Test Equipment provider in US
24
Automation & Optimization of Test System
License Generation Process
 Automation & Optimization of Test System License Generation Process
 Integrates Oracle ERP, Engineering License creation tool
About the Client
The Client: The leading
supplier of Automatic Test
Equipment used to test
semiconductors,
wireless
products, data storage and
complex electronic systems
which serve consumer,
communications, industrial
and government customers.
Business
Need/
Challenges
 Applying Trade Compliance Process from Order creation till Shipment
 Real time validation of Denied Party, Embargo Country, License Determination for exporting
items in Oracle ERP against Kewill
 Optimized Quote Creation Process for Sales team
 Employee Appraisal Finalization Process in HRMS System
 Retire Weblogic and Leverage Oracle Fusion Platform
 Retire Domino Dom-Doc and Leverage Content Management using Oracle UCM
Solution
Highlights
 Management of all Teradyne business & operational content, Dynamic Websites
 eBusiness Portal Framework
 Single Gateway to all the customer facing and internal applications
System Environment
 Oracle SOA
 Standard JSR based Portlets, Collects data across enterprise systems
 SOA using FUSION middleware. Encapsulate business functionality as standard services,
Matures & Real time Business Processes
 OID & Oracle Identity
and Access
Management Suite
 Oracle Portal
 Oracle UCM
 Applications can be modernized incrementally
 Unified Identity Management and Access Control across all applications and systems
 Reduced Lead Time from 1 to 2 months to less than 5 days
Delivered
Benefits
 Between requesting license to receiving license files by Test group virtually eliminated. Test
engineers can input details and download license instantaneously.
 Hand-offs in the process reduced by 30%
 Automation of Business rules , Elimination of errors & Manual entry
© 2012 HCL – Proprietary & Confidential
 Real time notification
Customer Case Study - Leading Automatic Test Equipment provider in US
Global
Search
Customers
25
Content
Management
eKnowledge
eBusiness
Insite
Employees
iSupplier
Gateway
Teradyne.com
Suppliers
Business Services
Financials
••General
Quote Generation
Ledger
Application
•Fixed
Assets
• Order Shipment / screening Servers
•Cash Management
(with
Trade Manager
Compliance)
•Property
Runs TERADYNE
Business Electronically
• Test Equipment License Mgmt
Storage
(eLicensing FNO)
Integration Services
Procure
To Pay
• CORC
Integration
•Purchasing
• Oracle
OM-FNO
•Inventory
• Flex•Payables
Locator Tool
.
• Merlin 2.0 Customer Portal
.
Databases
Hire to Retire
•Core HR
•Oracle Advance Benefit
•Oracle
Time
and Labor
Teradyne
Internal
Services
•Payroll
• MAP
• TAAC•ESS
Compensation
• HRMS•Total
Finalization
• WIKI
Technologies
Concept
Mfg Platform
•Oracle to
Fusion
•Bill
of
Materials
• Portal
•Work
Process
• SOAIn
, BPEL
•Costing
• Web services
•eSlot
•IDM
•Rollforward
• Oracle UCM
•MRP
• J2EE
• MS Fast Search
© 2012 HCL – Proprietary & Confidential
25
Quote to Cash
•Order Management
•Shipping
Security
Services
Confirmation
••Finance
Federation
•Receivables
• Access Management
• ID Management
Case Study 3- Leading packaging products and services provided in US
26
AIA Agile-E-biz: Design to Release
Process Integration Pack
 Customer selected Oracle’s Agile Product Lifecycle Management (PLM) as their front-end
Product management application
About the Client
The Client: is a multi-billion
dollar global provider of
consumer
packaging,
industrial
products,
protective packaging and
packaging supply chain
services
Business
Need/
Challenges
 Planned to use existing Oracle E-business Suite for back-end inventory, order and shipment
processing
 Required extensive integration development to synchronize item data bi-directionally between the
two systems
 HCL was contracted to analyze the integration requirements and make suggestions for bestpractice approach for the customer’s integration scenario
 HCL advised utilizing the Oracle Agile to E-business Suite Design to Release Process Integration
Pack to take advantage of out of the box integration design and development supported by
Oracle, which allowed for more rapid deployment to meet timeline goals
 Implemented integration flows for Pre-release Item Validation, New Item, Item Update through an
Engineering Change Order in E-Biz
System Environment
 Oracle SOA & AIA PIP
Solution
Highlights
 Configured PIP to allow the Engineering Change Orders to be imported in a “Released” status
rather than the designed “Scheduled” status.
 Extended the PIP to integrate User-Defined Attributes, Item Templates and Specification data
 One-way from Agile PLM to Oracle E-biz
 Change Order Release
 Change Order Validation
 Item Synchronization
 New Part (Number) Request
 One-way from Oracle E-biz to Agile PLM (Batch mode)
 Change Order Update
 Item Attribute Update
 Item Balance Update
 Two-way
from
PLM& Confidential
to Oracle Configurator
© 2012
HCL –Agile
Proprietary
 Variant Management – Generate instance BOM using Option picker
Customer Case Study - Leading packaging products and services provided in US
27
© 2012 HCL – Proprietary & Confidential
27
Case Study 4- Largest Bank provider in Asia
28
Initiation and management of policies and Claims
About the Client
The Client: The largest
Bank provider in India
embarked on a large scale
IT transformation initiative in
terms of setting up the
General Insurance portfolio
division
and
HCL
is
involved setting up the
entire IT landscape to
enable speedy initiation and
management of policies,
Claims for more than 25
products
System Environment
 Oracle WebCenter
 Oracle SOA
 Oracle UCM
 Oracle Identity and
Access Management
Suite
Business
Need/
Challenges
 The IT transformation initiative included rolling out multiple Oracle Applications (WebCenter
Portal, Document Mgmt (Oracle UCM) , Siebel CRM, PeopleSoft HRMS, Oracle Financials),
SAS MDM and eBAO (Quote, Policy, endorsement, Renewal, Claims, Sales Channel, ARAP,
Operational process)
 Customer, Employee and Partners Portal using WebCenter and Web Content Management and
Document Management using Oracle UCM
Solution
Highlights
 Contributor sites for Internet and Intranet has been built using Oracle UCM - Site Studio Designer
 Complex Business workflows has been configured in UCM for content publish
 OAM integration for SSO with OID as external LDAP
 Custom Check in profiles and custom components enabled for achieving business needs
 Enterprise-wide BPM implementation covering 17 key business processes covering core
Insurance, HRMS, Financials, Marketing, Content Management and Master Data Management
 SOA based Integration for 113 touch points between various applications
 Encapsulation of Business Processes in BPEL layer avoids customization of applications which is
highly undesirable
Delivered
Benefits
 Centralized Document Management
 Loose coupling of applications is enabled by using Oracle SOA
© 2012 HCL – Proprietary & Confidential
Customer Case Study - Largest Bank provider in Asia
© 2012 HCL – Proprietary & Confidential
29
Case Study 5- Largest Insurance provider in Asia
30
Claims and Policy Management
 User Based Privileges and control across Operating office, Regional office and Head quarters
About the Client
The Client: The largest
General Insurance provider
in India embarked on a
large
scale
IT
transformation initiative to
modernize and automate
5000 branches to enable
speedy
initiation
and
management of policies.
System Environment
 Oracle Portal
 Oracle UCM
 Oracle SOA/AIA
 Oracle Identity Manager
Business
Need/
Challenges
 Centralized Content Repository to store all policy document
 Single view of customer information across millions of policies helping Insurance provider
achieve better customer service.
 The IT transformation initiative included rolling out multiple Oracle Applications (Siebel CRM,
PeopleSoft HRMS, Oracle Financials), Oracle UCM (WCM & DMS) , SAS MDM & BI and EBao
(claims and policy management)
 Intranet (Employee Portal), Internet (Customer Portal) and Extranet (Partners portal) Portal by
using oracle Portal and Oracle Webcenter Services.
Solution
Highlights
 Implemented Centralized Document Management Solution using Oracle UCM
 Oracle UCM was integrated with Portal , Siebel CRM and Oracle E-Buisiness Suite
 Customized META DATA for millions of policy are created and stored in UCM.
 Automatic account provisioning/de-provisioning
 Enterprise-wide BPM implementation covering 58 processes covering core Insurance, HRMS,
Financials, Marketing, Content Management and Master Data Management
 Automated 5000 branches and enabled speedy initiation and management of policies.
 All the policy documents will be stored in Centralized content repository and managed
Delivered
Benefits
 108 integrations using Oracle SOA builds data bridge between various different technologies and
enables loose coupling of applications
© 2012 HCL – Proprietary & Confidential
Customer Case Study - Largest Insurance provider in Asia
© 2012 HCL – Proprietary & Confidential
31
Case Study 6- Leading Projects Firm
32
Claims and Policy Management
About the Client
SKM is a leading projects
firm, with global capability in
strategic consulting,
engineering and project
delivery. It operates across
Asia Pacific, the Americas,
Europe, the Middle East and
Africa, deploying some 7,000
people from more than 40
offices. Formed in 1964 in
Sydney as a private
company, SKM has retained
its independence through
employee ownership, with
fee income now greater than
A$1 billion.
System Environment
 JAVA, .NET
 Oracle SOA
 Oracle AIA
 Oracle E-BIZ
Business
Need/
Challenges
Solution
Highlights
 Provide an architecture that support SKM 2020 Vision's growth targets
 Managing E-Business Suite projects without design applications like RUP, Action
Management, PSR, DMCA
 To cross charge EBIZ projects for asset and service usage without the Debit notes
 Integration between SKM design applications and Oracle E-Business Suite through Oracle
Fusion Middleware technologies like SOA, OSB, and AIA
 Implementing two way communication between SKM design applications and Oracle E-Biz
via Middleware using SOAP.
 The implementation covers 7 project design modules by using Oracle FMW technologies
such as OSB, AIA and Oracle SOA.
 Oracle E-Business Suite will master Project data for countries that are live within EBIZ
 Encapsulation of Business Processes in AIA and OSB to avoid customization of applications
 Loose coupling of applications
Delivered
Benefits
© 2012 HCL – Proprietary & Confidential
Case Study - Leading Projects Firm
© 2012 HCL – Proprietary & Confidential
33
Case Study 7- Largest Member-owned Agricultural
cooperative based Company in US
34
Initiation and management of policies and Claims
About the Client
Land O'Lakes is a memberowned
agricultural
cooperative based in Arden
Hills, Minnesota, focusing
on the dairy industry. The
co-op states that it has
about
3200
producermembers, 1000 membercooperatives, and about
9000
employees
who
process
and
distribute
products for about 300,000
agricultural
producers;
handling 12 billion pounds
of milk annually.
System Environment
 Oracle WebCenter
 Oracle SOA
 Oracle UCM
 Oracle Identity and
Access Management
Suite
Business
Need/
Challenges
 The IT transformation initiative included Data transformations/Transactions between JD Edwards
9.02(Order Management, Order Transfers, Inquiry, Report Modules-- Unity), Oracle SOA (AIA
3.0) and Oracle ADF applications. An ADF application exposed on Webcenter Spaces is the
Customer facing end application.
 Customer, Employee and Partners Portal using WebCenter Spaces, ADF application using SOA
as the middleware component and JD Edwards as the backend component.
Solution
Highlights
 Contributor sites for Internet and Intranet has been built using Oracle UCM - Site Studio Designer
 Complex Business workflows has been configured in UCM for content publish
 Integration for SSO with OID as external LDAP
 Customer Check in profiles, Seed Ordering management, Prepaying Inquiry and Report Modules
are the supported applications in the Webcenter portal
 Enterprise-wide implementation covering business processes of Financials, Order Management,
Content Management and Master Data Management
 SOA based Integration for 140 touch points between various applications
 Encapsulation of Business Processes in BPEL layer avoids customization of applications which is
highly undesirable
Delivered
Benefits
 Loose coupling of applications is enabled by using Oracle SOA
 Best Customer end facing application
© 2012 HCL – Proprietary & Confidential
Case Study - Largest Member-owned Agricultural cooperative
based Company in US
© 2012 HCL – Proprietary & Confidential
35
36
Thankyou
© 2012 HCL – Proprietary & Confidential