New Level 1 REVISION2
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North American Retail Partner Summit Oracle Retail Solutions | Retail Application Footprint Joe Polonski Andrea Morgan-Vandome January 28, 2009 1 © 2009 Oracle Corporation – Proprietary and Confidential Organization – Retail Global Business Unit Duncan Angove SVP, Retail Global Business Unit Vince Beacom Andrea Morgan-Vandome GVP, Americas Sales VP, Chief Retail Architect Joe Polonski Corey Tollefson Paul Satre Amy Gearing Joe Pisano West East WalMart LAD Americas Solution Consulting 10 Reps 9 Reps 4 Various Roles 4 Reps 28 Consultants Scott Staupe Alliances 2 © 2009 Oracle Corporation – Proprietary and Confidential Territory Map North America Effective January 2009 = West (Tollefson) = East (Satre) = WalMart (Gearing) 3 © 2009 Oracle Corporation – Proprietary and Confidential what is ’s planning merchandising & supply chain offering? 4 © 2009 Oracle Corporation – Proprietary and Confidential Oracle Approach Insight Driven Retailing Marketing • • • • • Warehousing & Transportation Pricing and Promotions Inventory Planning Planning INSIGHT DRIVEN RETAILING Execution Merchandising Operations Stores and Channels Assortment Back Office Plans seamlessly drive execution Execution reality influences planning Retail science informs and automates Exception-driven, role-based workflow Real-time information updates 5 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Customer Demand Enterprise Performance Management Analytics BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing Supply Chain Planning PLM Store Operations Supply Chain Execution Sourcing CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 6 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Customer Demand Enterprise Performance Management Analytics BUSINESS OPERATIONS Merchandise Planning and Optimization MERCHANDISE PLANNING AND OPTIMIZATION Merchandise Operations Assortment Planning Merchandise Financial Planning Sourcing & PLM Manufacturing Macro Space Space Compliance Item Planning Supply Chain Planning Size Profile PLM Optimization Regular Price Optimization Category Mgmt Promo Price Optimization Markdown Price Optimization Store Operations Supply Chain Execution Sourcing CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 7 © 2009 Oracle Corporation – Proprietary and Confidential Retail Science Embedded within Business Processes Department Stores Strategic Planning Tactical Planning & Optimization Regular Price Optimization Merchandise Financial Planning Location & Space Planning Incorporate Category Macro Space Mangaement/ Assortment Optimization Marketing & Promo Planning Markdown Optimization Inventory & Demand Planning Add Price Optimization to Planning Store Replenishment Size & Pack Optimization Space Planning Supply Chain Execution Clustering, Short-life Fashion Forecasting & Size & Clearance to an Strategic Optimization Merchandise Strategic Operational Planning Warehouse Operation Integrated Assorting Process Planning Forecast Replenishment Planning Item Planning Execution Close Loop Allocation Space Management Store & Channel Operations Retail Science Business Intelligence 8 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store MERCHANDISE Call Center CatalogOPERATIONS Field Sales Web Store Field Service Loyalty Marketing BUSINESS OPERATIONS Customer Demand Enterprise Performance Management Analytics Cost & Deal Mgmt Pricing Mgmt Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing PLM Import & Trade Management Purchasing Supply Chain Planning Sales Auditing Invoice Matching Store Operations Supply Chain Execution Sourcing Inventory Management and Valuation CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 9 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store Web Store Call Center Customer Demand Enterprise Performance Management Analytics BUSINESS OPERATIONS Catalog Field Sales Loyalty Marketing Supply Chain Planning Merchandise Planning and Optimization Demand Forecasting Inventory Sourcing & PLM Field Service Value Chain Collaboration Planning Manufacturing Allocation Merchandise Operations Supply Chain Planning Replenishment Replenishment Opt PLM Store Operations SupplyChain Chain Execution Supply Execution Sourcing Transportation Management Warehouse Management CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 10 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Customer Demand Enterprise Performance Management Analytics BUSINESS OPERATIONS STORE & MULTI-CHANNEL Merchandise Planning and OptimizationOPERATIONS Merchandise Operations Sourcing & PLM Point-of-service Manufacturing Store Inventory Management Supply Chain Planning Returns Mgmt Workforce Scheduling PLM Store Operations Supply Chain Execution Order Management Sourcing CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 11 © 2009 Oracle Corporation – Proprietary and Confidential Oracle’s Footprint for Retail CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Customer Demand Enterprise Performance Management Analytics BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing Supply Chain Planning PLM Store Operations Supply Chain Execution Sourcing CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure 13 © 2009 Oracle Corporation – Proprietary and Confidential where to start focus on speed-to-value 14 © 2009 Oracle Corporation – Proprietary and Confidential Modularity & Value-led Implementation Approach Value Releases 4 3 Benefits Value-led Approach should pay their own way) • Solve Immediate Business Problem 2 Costs • Value First (projects • Mitigate Project Risk (phased 1 delivery balances risk with reward) Traditional Approach 15 © 2009 Oracle Corporation – Proprietary and Confidential Focus on Quick ROI To Identify the Biggest “Quick Wins” 15-40% More Accurate SKU/Store Forecasts High 10-40% Decrease in Inventory $ with Improved In-stock% Demand Forecasting Replenishment Planning Financial Impact Space Optimization 5-15% Increase in Comp Store Sales Price Mgmt. Warehouse Management Replenishment Optimization Markdown Optimization Assortment Planning 5-15% Increase in Gross Margin Merchandise Financial Planning Data warehouse Foundation Low Low Ease/Speed of Implementation High 16 © 2009 Oracle Corporation – Proprietary and Confidential pulling it all together 17 © 2009 Oracle Corporation – Proprietary and Confidential Pulling It All Together Technology & Applications Workspace 18 © 2009 Oracle Corporation – Proprietary and Confidential Pulling It All Together Technology & Applications Workspace 19 © 2009 Oracle Corporation – Proprietary and Confidential © 2009 Oracle Corporation – Proprietary and Confidential
