Thailand
Country Report 2008
on Information Technology
Prof.Dr. Srisakdi Charmonman
Chairman of Thailand Chapter
of the Computer Society of the IEEE
charm@ksc.au.edu
www.charm.au.edu
Keynote Address presented to
IEEE Thailand Section International Conference
on Computer and Information Technology 2008,
Rama Garden Hotel, Bangkok, Thailand. November 4-5, 2008.
Thailand Country Report on IT
1. Introduction
2. eThailand and eGovernment
3. eCommerce
4. eIndustry
5. eEducation
2
Thailand Country Report on IT
6. eSociety
7. eParliament and eCourt
8. IT Infrastructure
9. Concluding Remarks
3
1. Introduction.
 Computerization in Thailand
may be said to have started
in the year 1961
when HM the King visited IBM plant
in San Jose, California, USA.
 HM the King provided inspiration
for Thailand to use computers
for social and economic development.
4
Introduction (Cont.)
 In order to prepare human resource
for the computerization project,
it was decided to give a scholarship
to study for Ph.D. in the field of IT
to the one who got the highest grade
in the Master’s program at the SEATO School
(South East Asia Treaty Organization) which
later became AIT (Asian Institute of
Technology), and the recipient was Srisakdi
Charmonman, in the year 1961.
5
Introduction (Cont.)
 He earned his Ph.D.
in Engineering Computations
at Georgia Institute of Technology
in the United States
in June 1964, becoming the first Thai
to earn a Ph.D. in the IT field.
6
Introduction (Cont.)
 Also in 1964, the first two computers
were installed in Thailand while Singapore
had the first computer installed that year
and Malaysia had none.
 Thus, it may be said that Thailand
was ahead of both Singapore and Malaysia
in the IT field in the year 1964.
7
Introduction (Cont.)
 On August 8, 1967, ASEAN
(Association of South East Asian Nations)
was established in Bangkok
with five member countries
and later increased to ten countries
in April 1999.
8
Introduction (Cont.)
 In September 1999, eASEAN
was initiated with eASEAN Task Force
as a high-level public-private sector
advisory body.
9
Introduction (Cont.)
 Prof.Dr. Srisakdi Charmonman
was appointed the private-sector member
from Thailand in his capacity
as the Project Manager of the eCommerce
Pilot Project of the Ministry of Commerce
and the Founding Chairman of Internet KSC,
the first and largest ISP (Internet Service
Provider) in Thailand at that time.
10
Introduction (Cont.)
 ASEAN was the first to create
a regional ICT development initiative, i.e.
in the year 1999 while eEurope
was established in the year 2000.
11
Introduction (Cont.)
 In June 2003, ASEAN initiated
another IT-related project called
“eABC (eASEAN Business Council)”
which was formally established
in the year 2004.
12
Introduction (Cont.)
 Prof.Dr. Srisakdi Charmonman
was appointed by
the Minister of Information
and Communication Technology
to be the Head of the Thai delegation
and was voted Chairman of eABC.
 With the lead of eASEAN,
Thailand established eThailand.
13
Introduction (Cont.)
 Presented in this paper are:
- eThailand
- eCommerce
- eEducation
- eCourt
- eGovernment
- eIndustry
- eParliament
- IT Infrastructure
14
2. eThailand and eGovernment.
 With the encouragement of ASEAN
for all member countries to promote
the utilization of ICT in the region,
Thailand established eThailand in the year
1996 in the First National IT Policy of
Thailand, called “IT 2000”.
 IT 2000 was approved
by the Cabinet, including a master
plan to improve and develop
IT infrastructure and computerization.
15
eThailand and eGovernment (Cont.)
 IT 2000 consists of three pillars
and three pilot projects.
 The three pillars are
- National Information Infrastructure
- Human Resource
- Good Governance
16
eThailand and eGovernment (Cont.)
 The three pilot projects are
- SchoolNet to provide Internet
access to schools
- GINet to develop Government Information
Network
- IT laws to draft Cyber Laws
to be submitted to Parliament
to provide legal framework
to support IT applications in Thailand
17
eThailand and eGovernment (Cont.)
 In the year 2002, IT 2010 was approved
by the Cabinet as the second phase
of eThailand with three components
- building knowledge-based
human capital
- promoting innovation
in economic and social systems
- strengthening information
infrastructure and industry.
18
eThailand and eGovernment (Cont.)
 There are three goals for IT 2010.
 The first goal is that by the year 2010,
Thailand will be developed towards
a Knowledge-Based Society
and become one of the top countries
in the second group of the four groups
classified by the UN.
19
eThailand and eGovernment (Cont.)
 The four groups classified by the UN:
- The first group is the “Leaders”
- The second group the “Potential Leaders”
- The third group the “Dynamic Adopters”
- The fourth group the “Marginized
Countries”.
20
eThailand and eGovernment (Cont.)
 The second goal of IT 2010
is to develop Thailand
such that by the year 2010,
30% of the total workforce
in Thailand will be knowledge workers.
 The third goal of IT 2010
is to bring knowledge-based
industries to 50% of GDP.
21
eThailand and eGovernment (Cont.)
 In developing IT 2010,
there are five flagships.
 They are:
- eGovernment
- eCommerce
- eIndustry
- eEducation
- eSociety
22
eThailand and eGovernment (Cont.)
 The eGovernment flagship
is mainly to enhance public services
thru the Internet
such as by providing eRevenue
and eRegistration.
 The eCommerce flagship
is to promote selling of Thai products
and services thru the Internet.
23
eThailand and eGovernment (Cont.)
 The eIndustry flagship
is to promote the use of computers
and Internet in Thai industries.
 The eEducation flagship
is to use IT in education and provide
education thru the Internet.
 The eSociety flagship
is on bridging the digital divide,
quality of life, culture,
health, and public participation.
24
eThailand and eGovernment (Cont.)
 In addition to eGovenment, eCommerce,
eIndustry, eEducation, and eSociety,
IT 2010 also includes
- National IT Infrastructure
- IT Liberalization
25
eThailand and eGovernment (Cont.)
 National IT Infrastructure
is focused on improvement
of IT infrastructure in Thailand
for new economy or digital economy, i.e.
- public telecommunication network,
- IT applications,
- IT-related human resource,
- IT laws, and related matters.
26
eThailand and eGovernment (Cont.)
 IT Liberalization
is concerned with liberalization of
- telecommunication services
- free trade agreement (FTA)
- related matters.
27
eThailand and eGovernment (Cont.)
 In comparison with other countries,
there is a list of IT Industry Competitiveness
Index from “www.eiuresources.com”
which stated that
Thailand ranked 42th in the year 2008,
and 41st in the year 2007.
28
eThailand and eGovernment (Cont.)
 Table 1 shows the top 10 countries
in the year 2008
together with their ranks in the year 2007.
 Table 2 shows the ranking for countries
in Asia, with Thailand ranking
higher than Philippines, India, Russia,
China, Indonesia, and Vietnam.
29
Table 1. Top 10 Countries with IT Industry
Competitiveness Indices, 2008
Country
2008 Rank
2007 Rank
1. USA
1
1
2. Taiwan
2
6
3. UK
3
4
4. Sweden
4
7
5. Denmark
5
8
6. Canada
6
9
7. Australia
7
5
8. South Korea
8
3
9. Singapore
9
11
10. Netherlands
10
12
30
Table 2. IT Industry
Competitiveness Index in Asia 2008
Country
2008 Rank
2007 Rank
1. Taiwan
2
6
2. Singapore
9
11
3. Japan
12
2
4. Hong Kong
21
21
5. Malaysia
36
36
6. Thailand
42
41
7. Philippines
47
47
8. India
48
46
9. Russia
49
48
10. China
50
49
11. Indonesia
58
57
12. Vietnam
61
61
31
eGovernment (Cont.)
 There are three main objectives
of eGovernment for Thailand.
 The first objective
is to provide government services
for the public thru the Internet
which may be said to be
the “front office”
part of eGovernment.
32
eGovernment (Cont.)
 The second objective is to provide
the “back office” part of eGovernment
which is to develop all the systems
to support the front office part.
 The third objective
is to develop good governance
for all government services.
33
eGovernment (Cont.)
 The major goal of eGovernment
is to have 100% of services
or the front office part operational
by the year 2010.
 Five strategies for eGovernment
were declared.
34
eGovernment (Cont.)
 The first strategy of eGovernment
is to establish plans and budgets
- the IT Master plan
for the public sector
- the operational plan
for each department of the Ministry
35
eGovernment (Cont.)
 The second strategy for eGovernment
is mainly to establish organizational
reform or Cabinet resolutions
for the establishment
of a central organization
to map out a plan for development
and promotion of IT application
in the public sector.
36
eGovernment (Cont.)
 The third strategy for eGovernment
is mainly to develop the public sector
workforces with appropriate IT knowledge
and skills at all levels
- top executives
- intermediate executives
- operational officers
- IT officers
37
eGovernment (Cont.)
 The fourth strategy for eGovernment
is to improve public administration
by establishing standards
for back-office software applications
and assigning responsibilities
for the development of five back-office
applications.
38
eGovernment (Cont.)
 Five back-office applications are
- record keeping
- inventory control
- human record management
- finance and accounting
- budgeting works
39
eGovernment (Cont.)
 The fifth strategy for eGovernment
is to improve public services in three aspects.
 The first aspect is to use IT
to provide the public with efficiency,
convenience, speed, coverage,
and quality.
40
eGovernment (Cont.)
 The second aspect is for all agencies
to be able to share information.
 The third aspect is to promote cooperation
among the public sectors,
government agencies,
and private agencies
that extend service to the general public.
41
eGovernment (Cont.)
 From the “United Nation eGovernment
Survey 2008: From eGovernment
to Connected Governance”
the ranking for South Eastern Asia
is shown in Table 3.
42
Table 3. eGovernment Readiness
2008
2005
Country
1. Singapore
2. Malaysia
3. Thailand
4. Philippines
5. Brunei Darussalam
6. Viet Nam
7. Indonesia
8. Cambodia
9. Myanmar
10. Timor-Leste
11. Lao
23
34
64
66
87
91
106
139
144
155
156
7
43
46
41
73
105
96
128
129
144
147
43
eGovernment (Cont.)
 Thailand has implemented several
eGovernment projects.
 The eRevenue project will be given
as an example.
44
eGovernment (Cont.)
 eRevenue in Thailand is one of the most
successful eRevenue projects in the world
as can be seen from the fact
that by March 31, 2008
74% of all taxpayers
use the Internet for filing their income taxes.
45
eGovernment (Cont.)
 The eRevenue services include
the followings:
- Tax Identification Number (TIN),
and Personal Identification Number (PIN)
- Information for VAT Refund for Tourist
- VAT Registrant Information
46
eGovernment (Cont.)
-
VAT Exempted Jewelry Business Information
-
Personal Income Tax Calculation
-
Tax Collection Summary Information
-
Joint Venture and Foreign Company
Information
-
Corporate Income Tax Information
47
eGovernment (Cont.)
 There are about 13.4 millions Internet users
in Thailand in the year 2008.
 That number is about 20.5%
of the population and should increases
gradually.
 When the number of Internet users increases,
the number of those filing income tax
thru the Internet will increase accordingly.
48
eGovernment (Cont.)
 In addition to eRevenue,
many departments of government
and private organizations
implemented eGovernment such as:
- Department of Business Development
- Department of Employment
- Department of Provincial Administration
49
eGovernment (Cont.)
-
The Social Security Office
-
TOT Corporation Limited
-
CAT Telecom Public Company Limited
-
Bangkok Metropolitan Administration
50
3. eCommerce
 The goal of the eCommerce part of eThailand
is to use eCommerce technology
to enhance the competitiveness
of Thai entrepreneurs in export,
trade and services, and domestic consumption.
 Eight development strategies
were announced.
51
Ecommerce (Cont.)
 The first eCommerce strategy
is to implement a proactive policy by
- announcing eCommerce
as a national strategy
- promoting the formation
of an eCommerce policy in each sector
- creating a mechanism
for the formation
of international negotiations.
52
Ecommerce (Cont.)
 The second eCommerce strategy
is to increase awareness
to boost eCommerce activities by
- promoting the dissemination
of eCommerce knowledge and information
- developing electronic public services
delivery
- developing eProcurement system
53
Ecommerce (Cont.)
 The third eCommerce strategy is to
- expedite the legislation
of the Electronic Transaction Act
and related laws
- accelerate development
of IT Infrastructure
- accelerate the legislation of data protection
law and revision of consumer protection
law to support eCommerce.
54
Ecommerce (Cont.)
 The fourth eCommerce strategy is to
- develop payment and security systems
by developing guidelines for ePayment
and electronic fund transfer
- establish a central agency for security
and safety of eCommerce system
- implement security and safety measures
in the public sector database.
55
Ecommerce (Cont.)
 The fifth eCommerce strategy is to create
a database and data management system by
- establishing a database and data network
in order to serve business,
industry and consumers
- establishing a Business Monitoring Center,
whose duty is to monitor trade movements
in key trading countries
56
Ecommerce (Cont.)
 The sixth eCommerce strategy is to promote
SMEs by
- Cooperating with the private sector
for the development of a portal site
as a centralized source of information
- Considering the export criteria
and procedures for the development
of a paperless trading system
in accordance with international
agreements
57
Ecommerce (Cont.)
-
Introducing measures on the incubation
of new businesses and the promotion
of venture capital.
58
Ecommerce (Cont.)
 The seventh eCommerce strategy is to
- Develop human resources
for eCommerce
- Develop and have widely available
eCommerce curriculum programs
in higher education
- Provide eCommerce training
for community-based entrepreneurs
through the existing network
of local institutions.
59
Ecommerce (Cont.)
 The eighth eCommerce strategy is to
- Develop supportive infrastructure
and its components
- Promote widespread application
of the internet and eliminate
the telecommunications monopoly
- Develop IT industries, particularly software
industry and projects on a national-scale
in order to drive eCommerce development
60
Ecommerce (Cont.)
-
Support research and development
by focusing on the creation of standards,
innovation and prototypes.
61
4. eIndustry
 The goal of eIndustry is to promote
and develop IT applications and production
in the private sector, in stages, to develop
knowledge-based industries by the year 2010.
 Eight strategies have been announced.
62
eIndustry (Cont.)
 The first eIndustry strategy
is to crate a Thailand Exchange
or a B2B Exchange as an eMarketplace
for the exchange of industrial products.
63
eIndustry (Cont.)
 The second eIndustry strategy is to use IT
to support industrial development
by establishing an advisory agency
of industries and factories as well as
by supporting the development
of Smart Factories.
64
eIndustry (Cont.)
 The third eIndustry strategy
is to establish a Marketing Intelligence Center
to provide information on the supply
and demand of goods and services.
65
eIndustry (Cont.)
 The fourth eIndustry strategy is to promote
the development of the Thai IT industry
in the areas of
- Software
- Telecommunication
- Information
- Electronics
66
eIndustry (Cont.)
 The fifth eIndustry strategy
is to develop IT literate personnel
within the industrial sector.
 The sixth eIndustry strategy
is to promote manufacturing industry
based on research and development.
67
eIndustry (Cont.)
 The seventh eIndustry strategy
is to support IT applications
in the development of SMEs.
 The eighth eIndustry strategy
is to support IT application
for the development of the agricultural
and agro-industrial sector.
68
5. eEducation
 The goal of the eEducation part of eThailand
is to develop and prepare the country’s
human resources at all levels in support
of the development
of a Knowledge-Based Society.
 Five development strategies
were announced.
69
eEducation (Cont.)
 The first eEducation strategy
is to develop mechanism
for the management of IT policy
and the administration
of effective education by
- Creating an administration system
and the shared application
of educational resources
in order to reduce duplicate investment.
70
The first eEducation strategy (Cont.)
-
Using educational resources efficiently
and for the maximum benefit of students.
-
Enhancing the capabilities of organizations
and agencies involved in the development
of education technology.
71
The first eEducation strategy (Cont.)
-
Combining forces with,
and build a system for,
the management of the IT network
for education, operating under
a single policy,
but offering diversity
in implementation practice.
72
eEducation (Cont.)
 The second eEducation strategy
is to develop an equitable information
infrastructure for education by
- Expediting the development
and provision of equitable
telecommunication infrastructure service.
73
eEducation (Cont.)
-
Developing an effective IT network
for education at a reasonable price.
-
Supporting and encouraging
the participation of an industrial sector
in the investment in educational technology
and provision of education technology
services.
74
eEducation (Cont.)
 The third eEducation strategy
is to support and promote
human resource development at all levels by
- Developing and training personnel
and education-related human resources
at all levels, so as to increase
their IT knowledge and skills.
75
eEducation (Cont.)
-
Accelerating the production of graduates
and develop advanced IT labor
in order to support the rising demand.
-
Expediting the production and training
of IT technicians, who serve schools
and institutions, and to develop programs
for training and life-long learning
for knowledge workers.
76
eEducation (Cont.)
 The fourth eEducation strategy
is to develop and supply high quality
and appropriate knowledge and content by
- Combining the forces of all parties
for the production and supply
of educational content.
- Developing and improving educational
curriculums that support students
in the use of IT in order to increase
their knowledge.
77
eEducation (Cont.)
-
Supporting and enhancing the capabilities
of educational institutions in preparing
curriculums with local content.
-
Promoting and supporting research
and development which focuses
on the development of knowledge,
learning processes, and achievements
through knowledge.
78
eEducation (Cont.)
 The fifth eEducation strategy
is to bridge the gap to the access
to information and knowledge by
- Building a system for effective
administration of information
and knowledge.
- Accelerating the development
of educational media suitable
for students.
79
eEducation (Cont.)
-
Placing greater importance
on the development of information content
and human resources
than on the investment in technology.
80
6. eSociety
 The goal of the eSociety part of eThailand
is to bridge the digital divide
in society in the information age,
while promoting a better quality of life
and a Knowledge-Based Society.
 Seven Development strategies
were announced.
81
eSociety (Cont.)
 The first eSociety strategy is to develop
an equitable information infrastructure by
- Expediting telecommunications reform,
allowing for free and fair competition.
- Allocating radio frequencies
in view of public interest.
82
eSociety (Cont.)
-
Proceeding as per Section 78
of the Constitution, with respect to
an equitable information infrastructure.
-
Supporting the participation of the private
sector in the investment in information
infrastructure.
83
eSociety (Cont.)
 The second eSociety strategy is to develop
human resources to nurture IT knowledge
and skills by
- Developing and training the general public
with regard to IT knowledge and skills.
84
eSociety (Cont.)
-
Creating social awareness
and the recognition of opportunities
and threats to the society
in the information age.
-
Supporting the creation of educational
programs and life-long learning services.
85
eSociety (Cont.)
 The third eSociety strategy is to increase
the capacity of educational institutions
in the promotion of learning
in the community and society by
- Encouraging agencies to produce
and disseminate data, information
and knowledge to the public.
86
eSociety (Cont.)
-
Creating capacity for public organizations,
educational institutions,
and non-government organizations
in the promotion of learning
in the community and society.
87
eSociety (Cont.)
 The fourth eSociety strategy is to create
of digital opportunities and bridging
the digital divide by
- Supporting the appropriate applications
of IT as a tool for the distribution
of content to the general public.
- Establishing information and learning
centers that citizens are able access
and benefit from.
- Promoting R&D to bridge the digital divide.
88
eSociety (Cont.)
 The fifth eSociety strategy
is to develop IT systems in support
of the creation of learning communities by
- Supporting the creation, transfer and
utilization of knowledge in the community.
- Building a community network in which
experience and knowledge are exchanged
to strengthen the community.
89
eSociety (Cont.)
-
Developing an information system that
supports a Thai knowledge-based network
for the systematic development
of local knowledge and wisdom.
90
eSociety (Cont.)
 The sixth eSociety strategy is to improve
in the quality of life by
- Utilizing IT in order to disseminate
the concept of a sufficiency economy
- Supporting eCommunity Commerce
in order to strengthen local economies
and support the “One Tambon One
Product” policy
- Developing database systems for decision
making and planning on quality agriculture
91
eSociety (Cont.)
-
Developing IT systems
in order to ensure quality,
equal and thorough coverage,
providing information on basic public health
and ensuring the health
and well-being of the people.
92
eSociety (Cont.)
 The seventh eSociety strategy
is to create of a caring society by
- Promoting the application of IT
among rural communities,
the disabled and the underprivileged
- Promoting the creation of networks
among a variety of social groups
for the exchange of perceptions
and the creation of mutual understanding
93
eSociety (Cont.)
-
Combining forces to fight
the inappropriate use of IT,
such as the illegal and immoral use of media
and technology
-
Strengthening family institution in order to
develop quality youth.
94
7. eParliament and eCourt

All versions of the Constitution
of Thailand explicitly state
that the head of the country
is his Majesty the King
who exercises his power thru the three
branches of power.
95
eParliament and eCourt (Cont.)

The three branches of power are:
- The Executive Branch
thru the Cabinet
- The Legislative Branch
thru Parliament
- The Judicial Branch thru the Courts
96
eParliament and eCourt (Cont.)

The eThailand project includes only
computerization of the government. Therefore,
it should be applied
also to the parliament and the court
and the terms used can be
- eParliament
- eCourt
97
eParliament and eCourt (Cont.)


The eParliament project in Thailand
may be said to have started in the year 1991
when the Computer Division
of Parliament was founded.
Guidelines for IT policy of parliament
were developed during the year 1992-1994.
98
eParliament and eCourt (Cont.)


During the year 1995-1997,
a computer system was installed
to provide data processing
for the two branches of Thai Parliament,
namely:
- The House of Representatives
- The Senate.
The Parliament Computer Division
was linked to government agencies
and the private sector.
99
eParliament and eCourt (Cont.)



The eParliament project
may be said to have gone thru three phases.
The first phase of Thai eParliament
may be said to cover
the year 2001 to 2003.
The first phase included three main areas.
- The first area was mainly
the use of the Internet.
100
eParliament and eCourt (Cont.)
-
The second area was on service
and access with
* IT equipment in the meeting rooms
* Wireless Internet access (WIFI)
* Network connection both in the parliament
and to other government agencies
thru the Ministry of Interior
Information Superhighway
* Notebook for each and all members
of parliament (MPs).
101
eParliament and eCourt (Cont.)
-
The third area was on public relation
thru the parliament website
with information for:
* The MPs
* The general public
* Students
102
eParliament and eCourt (Cont.)

The second phase
of the Thai eParliament project
may be said to cover the year 2004 to 2006.
Its aims were to provide quality data
and information of high standard:
- To make capacity building for both IT
and non-IT personnel in the Parliament
103
eParliament and eCourt (Cont.)
-
To serve as data center for MPs
and the citizen
-
To be an efficient and robust organization
with standardized management practice.
104
eParliament and eCourt (Cont.)

The third phase
of the Thai eParliament project
may be said to have started
in the year 2006.
105
eParliament and eCourt (Cont.)

The main aims of the third phase
were to partner with all parts of eThailand,
namely eGovernment, eCommerce, eIndustry,
eEducation, and eSociety, as well as to use IT
for the MPs, to be better connected
to the public, to enable the public
to have more participation
with the Parliament,
and for the Parliament to better serve
the MPs and the public.
106
eParliament and eCourt (Cont.)

It may also be said that
the Thai eParliament project
also promote eDemocracy in Thailand.
107
www.parliament.go.th/gennews/
108
eParliament and eCourt (Cont.)

The web includes links to
- Steps to request information
- Requesting information
thru the Internet
- Rules and regulations
- National Information Committee
- Minutes of the Commissions
to Consider the Draft Laws
109
eParliament and eCourt (Cont.)
-
Work done by Parliament
-
Report of Parliamentary Committees
to Study, to Find Fact, and to Investigate
-
News
-
Forms to submit idea and comments
to parliament
-
etc.
110
eParliament and eCourt (Cont.)

The Thai eCourt website
was earlier at www.judiciary.go.th
but later changed to “www.coj.go.th”,
where “coj” stands for
“Court of Justice”.
111
www.coj.go.th
112
eParliament and eCourt (Cont.)

From the Thai Court website, there is:
- The eCourt Strategics Plan
of the year 2006-2009
which states that the main objective
are to implement eOffice for the court
by the year 2009
- To use IT in planning
and decision making efficiently.
113
eParliament and eCourt (Cont.)

Two strategies have been announced.
- The first strategy is to maintain
the strength and to achieve excellence
in the administration of justice.
114
eParliament and eCourt (Cont.)

The first strategy of Thai eCourt
includes six sub-strategy
- The first sub-strategy is to use IT
in the operation and administration
of the court.
115
eParliament and eCourt (Cont.)


The second sub-strategy is to make the court
to be the source of information
on court cases and court personnel accessible
thru the Intranet and the Internet.
The third sub-strategy is to provide
court-related information
to the public and interested parties
thru the Internet.
116
eParliament and eCourt (Cont.)

The fourth sub-strategy is to develop
a network for the court connecting
to court-related networks
and Ministry of Interior network,
in a multimedia form including:
- Text
- Still picture
- Video
- Voice
- etc.
117
eParliament and eCourt (Cont.)

The fifth sub-strategy is to apply
Information Technology to all works
of the courts in order to provide
- Convenience
- Speed
- Accuracy
- Cost savings

An example of the fifth strategy
is to develop an electronic system
for court case trial.
118
eParliament and eCourt (Cont.)

The sixth sub-strategy is to develop
related online sub-systems such as:
- Issuing of a court warrant
- Issuing of a summon to appear in court
- Requesting to postpone appearance
in court
- etc.
119
eParliament and eCourt (Cont.)

The second strategy of Thai eCourt
includes eight sub-strategies:
- The first sub-strategy is to develop
a Court Management Information
System
- The second sub-strategy is to develop
the guarantor database
120
eParliament and eCourt (Cont.)
- The third sub-strategy is to develop
a system to provide services
to the general public including:
* Database
* News
* Forms
* etc.
121
eParliament and eCourt (Cont.)
-
The fourth sub-strategy is to develop
a system to disseminate rules, regulations,
and laws as well as legal guidelines
with impact on Thai economy.
- The fifth sub-strategy is to develop
a system for Knowledge Management
and develop all court-related organizations to
be Knowledge Organizations.
122
eParliament and eCourt (Cont.)
-
The sixth sub-strategy is to provide services
by the year 2009 to at least four million persons
per year to know how to behave
in going to courts.
-
The seventh sub-strategy is to provide
Information Services by the year 2009
to at least one million persons per year.
123
eParliament and eCourt (Cont.)
- The eighth sub-strategy is to initiate,
accelerate, and hasten the development
of daily legal knowledge for the grass root
thru court-related organizations.
124
8. IT Infrastructure

Five organizations, namely,
Software Park Thailand, NECTEC, SIPA,
ATCI, and ATSI have conducted a survey
from November 2007 to January 2008
from 1,800 samples by tele-survey,
In-depth Interview, and focus-group meeting,
and reported the following summary.
125
IT Infrastructure (Cont.)

The total ICT market for the year 2007
was 537,818 million baht which included:
- 391,218 million baht for
telecommunication
(72.7%)
- 68,719 million baht for computer
hardware
(12.8%)
126
IT Infrastructure (Cont.)
-
-
57,178 million baht for computer software
(10.6%)
20,703 million baht for computer services
(3.8%)
127
IT Infrastructure (Cont.)

It is expected that for the year 2008,
the growth rate of the ICT market
will be 13.1% amounting
to 608,272 million baht which includes:
- 441,685 million baht for telecommunication
(12.9% growth)
128
IT Infrastructure (Cont.)
-
-
-
73,392 million baht for computer hardware
(6.8% growth)
67,241 million baht for computer software
(17.6% growth)
26,272 million baht for computer services
(26.9% growth)
129
IT Infrastructure (Cont.)


As of June 2008, Thailand total international
Internet bandwidth is 30,726 Mbit/s
while the domestic bandwidth
is 216,960 Mbit/s.
There are six international Internet gateway
operators:
- International Internet Gateway (IIG-CAT)
by CAT Telecom
130
IT Infrastructure (Cont.)
-
-
-
International Internet Gateway (IIG-TOT)
by TOT
True Internet Gateway (IIG-TIG)
by True Internet Gateway Co., Ltd.
(True Corp.)
ADC International Internet Gateway
(IIG-ADC) by Advance Data Network
Communications Co., Ltd. (Shin Corp.)
131
IT Infrastructure (Cont.)
-
-
TT&T Thailand Global Network (IIG-TTGN)
by TT&T
CS Loxinfo International Internet Gateway
(IIG-CSL) by CS Loxinfo (Shin Corp.)
132
IT Infrastructure (Cont.)
There are 7 domestic Internet exchange:
 CAT Telecom National Internet Exchange
by CAT (CAT-NIX)
 TOT National Internet Exchange
by TOT (TOT-NIX)
 True Internet Gateway National Internet
Exchange (TIG-NIX)
133
IT Infrastructure (Cont.)




Advance Datanetwork Communication
National Internet Exchange (ADC-NIX)
CS Loxinfo National Internet Exchange
(CSL-NIX)
TT&T Global Network National Internet
Exchange (TTGN-NIX)
NECTEC IIR Public Internet Exchange
(PIE, Research Only)
134
IT Infrastructure (Cont.)

The first ISP (Internet Service Provider)
in Thailand was Internet Thailand
but it was formed by NECTEC, CAT,
and TOT, all of which were government
organizations and could not be registered
with the Ministry of Commerce.
135
IT Infrastructure (Cont.)


The first ISP officially registered
with the Ministry of Commerce was KSC
founded by Prof. Dr. Srisakdi Charmonman
in the year 1994 with Assumption University
as the incubetor.
The number of ISPs in Thailand
in the year 2008 is 20.
136
eGovernment (Cont.)
 In August-September 2008,
NECTEC conducted a survey
online of Internet usage in Thailand
with 14,809 samples.
137
eGovernment (Cont.)
 Gender
- Female 57.6%
- Male 48.4 %
 Computer Ownership
- 90.8% have computer at home
- 9.2% do not have computer at home
138
eGovernment (Cont.)
 70% have blogs with the objectives:
- Search for information
- Write articles
- Self-expression
 Activities
- 63.7% data and knowledge sharing
- 59.0% photo and video sharing
- 36.7% online learning
- 35.6% making new friends
139
eGovernment (Cont.)
 More females engaged in online learning
than male.
 Males made more new friend online
than female.
 Factors in choosing a social networking web
- 45.3% Convenience
- 20.3% Find friends and peer groups
- 14.6% Find value-added services
140
eGovernment (Cont.)
 Sample viewpoint on social networking
- 70% more positive impacts
* Sources of knowledge
* Freedom of expression
* A way of making friends
- 30% more negative impacts
* Online fraud and crime
* Pornography
* Lack of social interaction
141
eGovernment (Cont.)
 Should social network be regulated or not
- 67% should be regulated
* Protect youths
* Social peace
- 33% should not be regulated
* Not to limit freedom of expression
* Impractical
142
eGovernment (Cont.)
 Place of use
- Use at net cafe was shrinking
- Use at office increasing
- Use at school increasing
 Internet connection
- 43.5% ADSL
- 25% Leased lines
 Dial-up connection declining.
143
eGovernment (Cont.)
 Internet thru mobile phone increased
- from 2.8% in 2007
- to 7.1% in 2008.
 Online shoppers increased
- from 29% in 2007
- to 46% in 2008.
144
9. Concluding Remarks.


Computerization in Thailand
started in the year 1961
when HM the King visited IBM plant
in the US.
The first two computers were installed
in Thailand in the year 1964.
145
Concluding Remarks (Cont.)

The eThailand project was started
in the year 1996 with
- eGovernment
- eCommerce
- eIndustry
- eEducation
- eSociety
146
Concluding Remarks (Cont.)

There are three branches of power:
- The Executive Branch
thru the Cabinet
- The Legislative Branch
thru Parliament
- The Judicial Branch thru the Courts
147
Concluding Remarks (Cont.)

The eThailand project includes
only computerization of the government.
Therefore, it should be applied
also to the parliament and the court
and the terms used can be
- eParliament
- eCourt
148
Concluding Remarks (Cont.)


The eParliament project in Thailand
may be said to have started in the year 1991
when the Computer Division
of Parliament was founded.
Guidelines for IT policy of parliament
were developed during the year 1992-1994.
149
Concluding Remarks (Cont.)

The Thai eParliament project
has the main aim to partner
with all parts of eThailand, namely,
eGovernment, eCommerce, eIndustry,
eEducation, and eSociety.
150
Concluding Remarks (Cont.)

The eCourt strategic plan
of the year 2006 - 2009 includes:
- A sub-strategy to provide services
by the year 2009
to at least
four million persons per year
to know how to behave in going to courts.
151
Concluding Remarks (Cont.)
-
A sub-strategy to provide
Information Services by the year 2009
to at least one million persons per year.
152
Concluding Remarks (Cont.)
-
A sub-strategy to initiate, accelerate,
and hasten the development
of daily legal knowledge
for the grass root
thru court-related organizations.
153
Concluding Remarks (Cont.)

The total ICT market in the year 2007
was over 500,000 million baht.

As of June 2008,
- Thailand International Internet
Bandwidth is 30,726 Mbit/s
- Domestic Bandwidth is 216,960 Mbit/s
154
Concluding Remarks (Cont.)

Thailand should establish goals such as:
1. Internet penetration
- from about 20% in 2008
to
30% in 2009
40% in 2010
50% in 2011
155
Concluding Remarks (Cont.)
2. Hi-speed Internet penetration should be
- 2 million in 2009
- 3 million in 2010
3. IT industry competitiveness index
- 41% in 2007
- 42% in 2008
- should be in the top ten in 2013
156
Concluding Remarks (Cont.)
4. eLearning
- University should be 50% by 2013
- K12 like Michigan
each and all hi-school graduates
must take at least one eLearning course.
157