Running Head: A QUEST FOR PERSONAL PHILOSOPHY OF LEADERSHIP Alice Chow Leadership 481-DL Professor Mark Clare Northwestern University August 28, 2013 A Quest for Personal Philosophy of Leadership 2 Executive Summary Leadership values and styles vary greatly from one individual to another. Through a process of self-reflection and systematic analysis, I have come to grasp with my personal philosophy of leadership (PPL). The first step of the process involves a comprehensive self-reflection of values, experiences and lessons learned from my past. Second, I compare and contrast my PPL with the leadership models in the literature as well as gleaning insight from assessment questionnaires. Complementary and opposing viewpoints from these leadership models further expand and redefine my PPL. Transformational and servant leadership models emerge to best complement with my PPL. Reflection on Leadership Experience Here are my five stages of self-reflections: early childhood, adolescence, college days, years raising a family, and years of personal fulfillment. Early childhood I had the privilege of growing up in Taipei, Taiwan in the 60’s. My parents came to Taiwan from mainland China after the Communist took over China. At an early age, we were taught to pay respect to authority figures, such as parents, teachers, elderly, and government officials. Therefore, it was natural for me to associate leaders with those in authority, holding power in politics or in education. In school, we were taught with Confucius ideologies of humility, loyalty, and family cohesiveness. We studied many leaders throughout Chinese history. Almost all of them were male figures, with a few exceptions such as Hua Mu Lan. As the youngest of four siblings in our family, I learned to behave according to the proper pecking order. In addition, academic achievement was emphasized at a very young age. The implication of academic achievement went beyond individual success. Studying hard also meant to bring honor for my parents. Adolescence Due to political and economic reasons, my family left Taiwan and immigrated to the United States in the 70s, during my high school years. Coming to America as a teenager was both challenging and transformative. Because of my easy going personality, I quickly made many friends who introduced me to the American culture. Values such as freedom of speech, creativity, competitiveness and individuality all stood in stark contrast to those I was taught earlier and believed to be most essential. As a result, I was open to new ideas, while testing and reformulating my own values. With hindsight, these formative years helped me to become more adaptable and appreciative of unique perspectives from different cultures and value systems. Young Adult I had fond memory of college days studying pharmacy in Ann Arbor, Michigan. The university had a diverse student population with many international students. Friends from different countries and religious backgrounds helped me to understand cultural similarities and differences. On campus, I encountered many personality types of student leaders. The kind of A Quest for Personal Philosophy of Leadership 3 leaders that impressed me the most were those who genuinely cared for others and could articulate their passions. A global leader who deeply affected me was Mother Teresa, the recipient of 1979 Nobel Peace Prize, who gave selflessly to the people she served in Calcutta. Years of Raising a Family Prior to having a family, career advancement was my primary focus. After having children, I made a conscious choice of putting my children first and career second. My best time and energy were devoted to nurturing, teaching, and empowering them to live out their full potential. During those days, I was active at school PTAs and community functions. At first, I started teaching my own children music. Later on, I began teaching piano to other children and adults. For community service, I had the privilege of serving on our library board by working closely with other board members and the library staff. Years of Personal Fulfillment Now I have the time and opportunity to pursue personal goals in the area of integrative medicine. It gives me great joy to engage in online learning through a regular curriculum such as the MMI program from Northwestern and through free classes offered by Coursera. It is my passion to study health from different approaches and disciplines, including nutrition, physical exercise, Chinese herbal medicine and conventional Western medicine. In addition, I look forward to incorporating the study of genomics into the equation for personalized medicine and preventive health. Values, Assumptions and Behaviors Based on my past experiences, here are my beliefs on leadership values, assumptions and behaviors. I have also included a section on insights gained from assessment questionnaires, such as the Leadership Measurement Instruments (LMIs) from this class. Values These four categories of leadership values are what I view as most important. 1) 2) 3) 4) Achievement/level of competency Collaboration/cooperation Balance/harmony Empathy/nurturing/empowering A leader needs to achieve a certain level of expertise in order to give sound advice to others and to set examples for the followers to emulate. Since it’s not possible for us to be experts in everything, it is important to collaborate with others and leverage each other’s strengths. The concept of balance and harmony is rooted in Eastern philosophy, with the idea that even too much of a good thing can be deleterious. A leader has to have the wisdom to discern the dynamics of leader-follower relationship and be adaptable to the changing demands based on changing circumstances. Finally, a leader genuinely cares for the followers and empowers them A Quest for Personal Philosophy of Leadership 4 to achieve their fullest potential. Reaching their full potential, the followers are transformed to be leaders themselves, ready to empower and transform a new generation of followers. Assumptions My assumptions for leaders are as follows. - Leaders inspire others to achieve excellence. They know when and how high to set the bar for the followers to ensure their success. Leaders build relationships with followers based on trust and respect. Without mutual trust and respect, followers are not willing to follow wholeheartedly. Leaders set examples that followers want to emulate. Even though I cannot be like Mother Teresa, she has inspired me to volunteer my time for the poor and the homeless. Leaders care for the needs of others, even at the expense of their own. This altruistic behavior is admirable. However, proper balance must be achieved. Leaders are not afraid to admit they are wrong, or do not have all the answers. These qualities promote sincere interactions while fostering trust and respect. Behaviors Here are some specific behaviors I have observed in leaders. Leaders - Articulates their visions clearly Listen tentatively to the needs and viewpoints of others Provide directions and resources to followers Talk with enthusiasm and encouragement Challenge followers to think outside the box and solve problems in a new way Motivate others to reach their full potential with positive feedback and affirmation Empower followers in decision making and taking on new responsibilities Spend time teaching and mentoring others John Quincy Adams once said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” I find this quote to be equally applicable to leaders themselves. Leaders set examples for others as they challenge themselves to dream more, learn more, do more and become more. Insights gained from LMIs The results from several LMIs confirm that I value interpersonal relationships more than accomplishing tasks. Since having harmonious relationships are important to me, I tend to dismiss any shortcomings or flaws in people, possibly to avoid direct conflicts or confrontations. I am now more aware of this tendency and shall try to assess people and situations more objectively. Despite my conscious effort to consider both genders as equal, the gender-leadership implicit association test shows that in a subconscious level, I still associate leadership A Quest for Personal Philosophy of Leadership 5 roles more with male than with female. This finding is not surprising since I was brought up in a male dominant society. This can also explain why I have never considered myself as a leader. Although I know I can influence and impact others, it is through this course that I begin to process my PPL and affirm my role as a leader, a female leader. Complementary Leadership Models with their Strengths and Criticisms Of all the models discussed in Leadership (Northouse, 2013), transformational and servant leadership models seem to best complement my personal philosophy of leadership. According to Northouse, transformational leadership has to do with changing and transforming people. In this process, leaders are concerned with emotions, values, ethics, standards, and long-term goals. Leaders have the ability to assess followers’ motives and satisfy their needs. Both Burns (1978) and Bass (1985) pioneered the concept of transformational leadership. The four factors listed under transformational leadership are the four “I”s: idealized influence/charisma, inspirational motivation, intellectual stimulation and individualized consideration. These four factors correlate well with my experience as a piano teacher. I recalled that students were excited about learning a new piece of music when they caught on my enthusiasm playing the piece. Often times, I would motivate them by adding to their repertoire a piece of music of their own preferences. With age appropriate materials, I provided flashcards and books for them to read about composers from different musical periods. My goal for my students was not for them to become concert pianists, but to instill the love of music in them so music becomes an integral part of their lives for self-expression and enjoyment. Transformational model was further expanded by Kouzes and Posner (2002). They emphasized that the practices of exemplary leadership are available to everyone, and not just reserved for those with “special” ability or personality. This concept is in agreement with the skills approach to leadership, suggesting that leadership skills can be learned. Studies conducted by Jung, Chow and Wu (2003) showed transformational leadership in 32 Taiwanese companies created a culture in which employees felt empowered and were encouraged to try new things. Since I was born and raised in Taiwan where learning took place by rote, these findings were of particular interest to me. I applaud these transformational leaders as trailblazers, breaking away from the typical authoritarian approach that are most often seen in Chinese organizations and institutions. Perhaps Taiwanese leaders today in the educational system are putting more emphasis on fostering student creativity and independent thinking, and not solely relying upon the “feeding-the-duck” method of factual memorization. In addition to transformational leadership, I am also drawn to the concept of servant leadership. Greenleaf (1970), who first coined the term servant leadership, attributed his model to Herman Hess’ (1956) novel The Journey to the East. In this novel, a group of travelers on a mythical journey are accompanied by a servant who not only does menial tasks for the travelers but also lifts their spirits. When the servant disappears from the group, the travelers are lost and unable to continue their journey. As the story implies, this servant is ultimately the one leading the group through his selfless care of the travelers. Later, Spears (2002) identified ten A Quest for Personal Philosophy of Leadership 6 characteristics of servant leadership based on Greenleaf’s writings. Three out of these ten characteristics particularly resonate with me: empathy, healing, and commitment to the growth of people. I feel deeply for friends and relatives and am willing to lend assistance with my time and effort. Often times, during the process of helping others to become whole, I experience healing myself. This parallels with the transformational approach in which followers and leaders are mutually affected by the transformation process. On the other hand, there are criticisms for both transformational and servant leadership models. One criticism is the lack of clarity in defining the exact parameters of transformational leadership. Tracy and Hinkin (1998) conducted research to show substantial overlap between each of the four factors of transformational approach. Even though there are evidences that associate transformational leadership with positive outcomes, studies have not yet shown a direct causal link between transformational leaders and changes in followers or organizations (Antonakis 2012.) My personal response to this criticism is that transformational leadership covers a wide range of characteristics with long-term effects that are difficult to quantify in any research studies. As I look back upon teachable moments I have had with my children, I can assume but cannot be absolutely certain about their causal effects on my children’s character development. As time goes on, I observe changes in their attitudes and behaviors that demonstrate maturity, which are not easily measurable or quantifiable. Servant leadership, by definition, sounds paradoxical. Gergen (2006) pointed out the conflict between altruistic approach and individual autonomy. He argued that while it is commendable to advocate an altruistic approach, such an approach conflicts with leadership principles of directing, goal setting and creating a vision. In my situation, I put my children first before my own aspirations and career development. All of us make conscious choices daily as to how we spend our time and energy. For the last two decades, I took a more altruistic approach with my children. Now they are all grown, I am able to pursue my passions by going back to school and possibly returning to the workforce, and thus regaining my autonomy. With proper balance of altruistic approach and individual autonomy, servant leadership is no longer conflicting and paradoxical. In a way, I can see how situational leadership model applies here with raising my children. Now they are mature, I take on a more supportive role, rather than a directing role. My PPL and Leadership Calling Integrative approach to health has always been my inner compass. Trained as a pharmacist, I witness the sad phenomenon of patients trying to fix their health problems through medications alone, without proper nutrition and adequate exercises. In addition to encouraging patients to live a healthy life style, we now have the tools of using genomics information for personalized medicine and preventive health. Having my own genome sequenced, I am eager to share my SNPs (Single Nucleotide Polymorphisms) or gene variations with others in my sphere of influence. My dream is that one day we can wear a personalized health bracelet that contains all our genomics information along with other pertinent health records. By combining my PPL and leadership calling, I am on this path of learning, teaching, and collaborating with others in the field of genomics for better health and quality of life. A Quest for Personal Philosophy of Leadership 7 A Summary of My PPL with Visual Representation Here are several points that summarize my PPL, with more of an emphasis on transformational and servant leadership models, and to some extent the situational leadership approach. Leaders genuinely care for and listen to the needs and viewpoints of the followers. Leaders inspire, motivate and empower others to achieve excellence and live out their fullest potential. Leaders adjust their leadership styles based on the developmental level of the followers. Leaders are not afraid to admit they are wrong, and don’t have all the answers. Leaders think outside the box for new solutions and innovations. I created the following drawing to capture the essence of my PPL and leadership calling. In Chinese medicine, the mulberry tree in the center is a life-giving tree with its unique medicinal properties coming from every part of the tree, such as leaves, twigs and fruits. Its medicinal use ties in well with my leadership calling in the area of genomics study for improving health and quality of life. As it takes time for mulberries to grow, transformational leaders invest their time in nurturing, guiding and empowering others to live out their fullest potential. Servant leaders care about the personal well-being of their followers, through healing and helping followers to become whole. They put others’ interests before their own for the greater good of the organization and community, just as the many branches and berries of a mulberry tree. The yin yang symbol represents my belief in adaptability and balance as a transformational leader. Good leaders adapt their leadership styles based on the situations and needs of the followers. This dynamic circle of yin and yang reminds me of the evolving nature of leader and follower relationship. Followers mature to a point of becoming leaders who then lead a new generation of followers. Thus, the cycle of transformation continues with leaders leaving their legacies behind and influencing the future generations of people, organization and community. A Quest for Personal Philosophy of Leadership 8 A Quest for Personal Philosophy of Leadership 9 Creating Values with My PPL My primary approach to create values with my PPL is to address my own weaknesses and to improve upon them in order to be more effective and adaptive to different situations. Through experience mining and questionnaires from the LMIs, I have discovered new aspects about myself that I was not previous aware of. Here are some specific actions that I plan to take based on the results from the LMIs. When it comes to conflicts, I shall not try to avoid them at all costs, but shall evaluate the situations and people involved to potentially use the conflicts as opportunities for growth. Even though I am not strong with administrative skills, I can improve by tackling a small project that requires certain amount of administrative functions. Instead of having a fixed mindset that I am not good at it, I will adopt a growth mindset that I CAN learn the skills and view administrative tasks as practical and essential, rather than busy work and boring. Based on the result from the gender-leadership implicit association test, I am made aware of my unconscious gender bias of leader association. As a female, I am determined to not undermine my own abilities and other women’s abilities to be assigned or emergent leaders. Results from authentic leadership self-assessment questionnaire are most revealing. I got a very high score on balancing processing, but a rather low score for internalized moral perspective. This shows that I am NOT balanced in processing, because I am swayed by others’ opinions at the expense of losing my own voice and belief. So I plan on writing and using some kCards to become more assertive and confident so my processing can be well balanced. In conclusion, it has been an amazing journey as I wrestle with my personal philosophy of leadership. I appreciate all the feedback and guidance from Professor Mark Clare. When I first started working on this assignment, I was very hesitant because I did not consider myself as a leader. But this paper assumes that we are leaders and need to define our personal philosophy of leadership. As a result, this assignment has helped me to transform my thinking about myself as a leader with unique strengths and weaknesses. Thus, this paper becomes an invaluable document of the process for self-discovery and actionable plans for self-improvement. Given the tools from this class, I shall continue to develop my leadership skills as I face new challenges from work and home. A Quest for Personal Philosophy of Leadership 10 References Antonakis, J. (2012). Transformational and charismatic leadership. In D.V.Day & J. Antonakis (Eds.), The nature of leadership (2nd ed., pp.256-288). Thousand Oaks, CA: Sage. Bass, B. M. (1985). Leadership and performance beyond expectations. New York: Free Press. Bennis, W. G., & Nanus B. (1985). Leaders: The strategies for taking charge. New York: Harper & Row. Burns, J. M. (1978). Leadership. New York: Harper & Row. Gergen, D. (2006, June 11). Bad news for bullies. U.S. News and World Report, 140, 54. Greenleaf, R. K. (1970). The servant as leader. Westfield, IN: The Greenleaf Center for Servant Leadership. Hess, H. (1956). The journey to the East. London: P. Owen. Jung, D. I., Chow, C., & Wu, A. (2003). The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. Leadership Quarterly, 14(4-5), 525-544. Kouzes, J. M., & Posner, B.Z. (2002). The leadership challenge (3rd ed.). San Francisco: Jossey-Bass. Spears, L.C. (2002). Tracing the past, present, and future of servant-leadership. In L. C. Spears & M. Lawrence (Eds.), Focus on leadership: Servant-leadership for the 21st century (pp. 1-16). New York: John Wiley & Sons. Tracey, J. B., & Hinkin T. R. (1998). Transformational leadership or effective managerial practices? Group Organization Management, 23(3). 220-236. Yukl, G. A. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. Leadership Quarterly, 10(2). 285-3305. A Quest for Personal Philosophy of Leadership 11 Appendix: Here are three questions that Professor Mark Clare has challenged me to think about as I continue to process and redefine my PPL. 1) Contrast to Management: How does my PPL explain the difference between leadership and management? The literature we reviewed drew a pretty sharp distinction, emphasizing how leaders make deep change and invent the future for the organization and managers work to make current practices perform as well as possible. If you agree with that distinction, how have you factored it into your PPL? As compared to other classmates, I have not had years of work experience in an organization where topics such as career paths, management, and leadership are discussed. This class has given me the opportunity to seriously think about what constitutes a leader and how leaders are different from managers. I have chosen four differences between managers and leaders and factored them into my PPL. Managers work with the status quo. Leaders challenge the status quo. Managers administer and control. Leaders motivate and inspire. Managers minimize risks. Leaders take risks. Managers plan details. Leaders set directions. Based on personal reflection of past experiences and the results from assessment questionnaires, here are my responses to the four points above. I realize that my tendency to avoid conflicts actually hinders me as a leader. This is one area I need to work on so I am able to challenge the status quo. I prefer the approach of motivating and inspiring others, rather than controlling the situations or people. As I reflect upon risk taking, I am willing to take the risk if it involves only me. If the situation involves a group of people, I am not as likely to take any risk. This realization is helpful as I seek to be more courageous and be a risk taker when the situation calls for. By nature, I am not a detailed person so I am better at setting directions than planning out details. 2) Change and innovation: What role does change and innovation play in your PPL? How do you define these terms? Change and innovation, like leadership, can be a bit tricky to define. Distinctions between continuous and radical change and invention and innovation are often useful. This is related to the first question but is asking you to go deeper into the meaning of the concepts of change and innovation whether you use them to contrast leadership and management or not. Up until this class, I have not seriously thought about leaders as value innovators. Leaders create deep and often times disruptive change in order to bring value for employees, customers, investors and other stakeholders. Managers, on the other hand, are more concerned with the smooth operations of day-to-day activities, and thus opt for small, incremental changes. This A Quest for Personal Philosophy of Leadership 12 class has taught me the importance of thinking deeply, broadly and creatively to bring radical change for value innovations. I find myself thinking more deeply, broadly and creatively than before in the area of genomics study. Since the completion of the human genome project in 2003, there has been an unprecedented growth and development in gene sequencing, largely due to biomarker assay advancement and healthcare IT solutions. New discoveries from large-scale studies have linked genetic mutations to many diseases. This breakthrough in DNA sequencing has made it possible for a personalized approach to treat individuals based on their genomic makeup. The impact of genomics is huge in creating economic, experience and social value. Here are a few examples where I see value innovations related to genomics. Predisposition testing: to determine who is at risk for a disease. For example, women with a significant family history for breast or ovarian cancer can test for BRCA1, BRCA 2 gene variations. Not only will the information benefit the women themselves to make better health decisions, it affects the treatment strategy and lowers medical cost. Value innovation: Very few screening tests are currently available on the market. Many more simple-to-use tests are needed for diagnostic purposes. Pharmacogenomics – to determine which drug and how much of the drug is best for treating an individual. For example, Iressa, a drug used to treat non-small cell lung carcinoma, works in only patients whose tumors have very specific mutations in the EGFR gene. This targeted therapy improves patient outcome, reduces side effects, and treatment cost. Value innovation: Targeted therapy is not limited to drug deliveries via the oral or the intravenous route. A new innovative drug delivery system that incorporates the technology of gold nanoparticles allows direct injection of medications into targeted tumor cells. Personalized/preventive health – to determine genetic variations that influence exercise performance, drug/food/alcohol metabolism, inflammatory response and many other individual variables. For instance, based on my fitness gene profile, I am more of an endurance runner, rather than a sprinter. The gene analysis also reveals how I metabolize food, and detoxify chemicals. Based on the information, I can modify my diet intake accordingly for optimal health. Value innovation: I am particularly interested in this value innovation of personalized health. I will explore the potential of a health bracelet where it stores pertinent individual’s medical information, including genomic makeup, medication records, and allergy. The data can be stored in such a way that they can be retrieved and updated from different hospital systems and physicians’ offices so no duplication of tests will be necessary when patients go from one health system to another. This can result in huge cost savings associated with duplicating tests and correcting medication errors. This is one of the reasons why I am in the medical informatics program to explore new ways of incorporating genomics for personalized medicine and prevention. A Quest for Personal Philosophy of Leadership 13 3) Ethics: What do we mean by ethics? Do leaders have special responsibilities when it comes to ethics? For example, leaders use influence, have power and are responsible for organizational outcomes in ways that followers don’t. When it comes to leadership and ethics, people associate a good leader with someone having good moral character and doing the right things. Since leaders have power to influence, they can misuse their power to lower the level of morality in others resulting in devastating outcome. Bass (1998) coined the term pseudo-transformational leaders to describe leaders such as Adolf Hitler and Saddam Hussein. Leaders do the right things because of the consequences and because of moral obligations and responsibilities. There are many ethical considerations with genomic data and research. Prior to the passage of the Genetic Information Nondiscrimination Act (GINA) in 2008, people worried that they could be denied of health insurance or employment based on their genetic predisposition to certain conditions. Today, people are still concerned about privacy breaches and the possibility of being re-identified based on their genetic data. Therefore, maintaining a high level of privacy for people's genomes is crucial to integrating genomics into healthcare settings. Researchers need to provide patients with realistic claims regarding data privacy, while operating under proper protocols. As I am involved with genomics, it’s my duty and obligation to protect patient data and uphold patient privacy. I also have the responsibility to conduct research that are ethical and can bring health benefits to others to achieve better health outcome and quality of life.