Blue Oceans Chapter 4 FOCUS ON THE BIG PICTURE, NOT THE NUMBERS Team #1 Andrew McDaniel Brad Schaefer Brandon Christian Robert Pace Ryan Schafer OVERVIEW • Focus on the Big Picture • Four Steps of Visualizing Strategy • Visualizing Strategy at Corporate Level • Overcoming Limitations of Strategic Planning FOCUS ON THE BIG PICTURE • Most Blue Ocean companies still get stuck on Red Ocean Strategy • Difficult to focus on big picture with managements conflicting agendas • Drawing a strategy canvas helps to chart future strategy WHY USE A STRAGETY CANVAS? • Shows a strategic profile of an industry by depicting factors affect the industries competition. • Shows competitors strategic profile and identifies which factors they invest strategically • Shows a companies strategic profile (value curve) showing how they invest in competitive factors and how they may invest in the future FOUR STEPS OF VISUALIZING STRATEGY Step 1: Visual Awakening • Compare your business with your competitors • Draw your “as is” strategy canvas • See where your strategy needs to change • Ex: EFS (European Financial Services) • Corporate foreign exchange offline • Corporate foreign exchange online VISUAL AWAKENING • Online • Easy to use vs. Speed of website STEP 2: VISUAL EXPLORATION • Go into the field and explore ways to create blue oceans • Observe distinct advantages of other products • See what to eliminate, create, or change VISUAL EXPLORATION • Don’t rely on other people’s reports • Examples • Artists • Michael Bloomberg • Online analytics for financial information VISUAL AWAKENING • Offline • Price, corporate dealers, flexible payment, speed, relationship management, ease of use, responsiveness, knowledge, risk • Online • Price, real time rates, customer support, web site attractiveness, speed, ease of use, accuracy, and security STEP 3: VISUAL STRATEGY FAIR • Both teams presented their strategy canvases at a visual strategy fair. • (6 by the online group/6 by the offline group) • Attendees included… • senior corporate executives • noncustomers • customers of competitors • demanding EFS customers • After all 12 strategies were presented, each judge was given 5 sticky notes and told to put them next to his/her favorite, then explain why they did not choose certain curves. • • 1/3 of what they had thought were key competitive factors were, in fact, marginal to customers. 1/3 either were not well articulated or had been overlooked in the visual awakening phase. • Following the visual strategy fair, the teams were able to draw a value curve that was a truer likeness of the existing strategic profile than anything they had produced earlier STEP 3: VISUAL STRATEGY FAIR STEP 3: VISUAL STRATEGY FAIR • Figure 4-5 summarizes EFS’s 4 actions to create value innovation, which is the cornerstone of blue ocean strategy. • Figure 4-5: Eliminate-Reduce-Raise-Create Grid: The Case of EFS STEP 3: VISUAL STRATEGY FAIR • The new value curve • exhibited the criteria of a successful strategy • displayed more focus than the previous strategy. • By collapsing its online & traditional businesses into 1 offering, EFS substantially cut the operational complexity of its business model, making systematic execution far easier. STEP 4: VISUAL COMMUNICATION EASILY UNDERSTOOD • Explain • All employees, in all departments, need to understand. • Use only one page for easy comprehension. • Support only plans in the direction of the new strategy . STEP 4: VISUAL COMMUNICATION WHAT EFS DID… • Gave every employee a one-page picture showing the new and old strategies. • This allowed the employees to focus their efforts on the future. • Meetings held • EFS employees were motivated. • Hung up the one-page picture in their cubes. • All investment decisions had to fit this picture. VISUALIZING STRATEGY AT CORPORATE LEVEL • Greatly informs the dialogue among individual business units and the corporate center • This helps transform a company from a Red to Blue ocean player • When Businesses present their strategy canvases to another they deepen their understanding of other businesses in the corporate portfolio. USING THE STRATEGY CANVAS • In 2000 Samsung Electronics used strategy canvases at its corporate conference. • Unit heads presented their canvases and implementation plans • Discussions were heated saying that the freedom of unit has to future strategies was constrained by the degree of competition • Poor performers felt that they had little choice but to match their competitors’ offerings USING THE STRATEGY CANVAS (CONT.) • However, thanks to the mobile phone business’s implemented by their canvas strategy the need to match competitors prices was removed. • This is thanks to the value curve brought forth by the VIP or value innovation plan put in place on their mobile phones USING THE STRATEGY CANVAS (CONT.) • Successful implementation of this strategy canvas, was created by Samsung establishing the (VIP) or Value Innovation Program. • Core cross-functional team members come together in the VIP center to discuss their implementation of the strategic projects by focusing on strategy canvases. • To get an idea of how much time it takes for a strategy canvas to take place, Samsung spent four months in the VIP room to create and launch their top selling 40in LCD T.V. USING THE PIONEER-MIGRATOR-SETTLER (PMS) MAP • For a company to and become more profitable managers must visualize strategy. • What separates the company's in this book that have created a blue ocean for themselves is not that they found a new blue ocean, but rather developed new technologies no other competitors offered. USING THE PIONEER-MIGRATOR-SETTLER (PMS) MAP (CONT.) • A pioneer defined by this book is- the businesses that offer unprecedented value. These are your blue ocean strategists, and are your most powerful sources of profitable growth. • A useful exercise for a corporate team pursing profitable growth is to plot the company's current and planned portfolios on a pioneer-migrator-settler (PMS) map. OVERCOMING LIMITATIONS OF STRATEGIC PLANNING • Integrate these ideas with strategic planning • Discuss strategic planning • Look at the big picture (Strategy canvas & PMS map) • Include a creative component • Motivate employees “The soul never thinks without an image” – Aristotle OVERCOMING LIMITATIONS OF STRATEGIC PLANNING Mission Statement: “Delight our customers, employees, and shareholders by relentlessly delivering the platform and technology advancements that become essential to the way we work and live.” •Questions?