Receptionist

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Questions 8
1. Read the paragraph below, then fill in the blank with suitable
transitions:
immediately – yesterday – as soon as – a moment alter – then – when
____________________ I went to work early to get some extra filing done.
____________________ I got there, the phone started ringing.
____________________ my boss walked in. ____________________ he asked
me to type a letter for him____________________ he asked me to make
arrangements for a client to stay in town overnight. ____________________ I
looked at my watch, it was already 11:00.
2. Complete the following sentences making complex sentences:
1. While John was baking cookies, ____________________________
2. Whenever Mona feels depressed, ___________________________
3. When Hani left me, ______________________________________
4. When the sun began to rise, ________________________________
5. I won't do any more work until
______________________________
3. Read each sentence carefully so that you can choose an appropriate transition:
for example – but – so – finally – still – beyond – to the left
1. I would like to see you tomorrow, _____________________ let’s have lunch together.
2. My sister loves to eat, _____________________ I don’t care much about food.
3. When you begin an exercise program, you must be careful not to overdo it. My father,
_____________________ hurt his back by exercising too hard without warming up first.
4. She had looked everywhere for a job; _____________________ she was called for an
interview.
similarly – third – yet – however – as a result – then – for instance – therefore
5. She had been studying for hours. ______________________, she hoped to do well on
the test.
6. First, Mary went to the store. ______________________, she went to visit her
mother.
7. I would like to read many books; _______________________, I don’t seem to have
enough time to read.
8. John ate and ate, _______________________, he never gained weight.
9. Joe ate too fast. _______________________, he had indigestion.
meanwhile – first – furthermore – third – in fact – until then – consequently – in contrast
10. He stayed up too late last night; _______________________, he slept until noon.
11. I want you to buy milk, eggs, and fruit juice; _______________________, I want you to
be sure to get cereal and ice cream.
12. I was concentrating on my homework. _______________________, the soup boiled over.
13. _______________________, I will boil the water. Second, I will brew the tea, and
_______________________, I will serve it.
14. Jane studies all the time; _______________________, Billy never studies.
4. Complete the following with a suitable transition:
1. _______________________, the invention of television, people probably
spent more of their leisure time reading.
2. If you’re having company for dinner, try to get as much done in advance as
possible_______________________, set the table the day before.
3. Residents complain bitterly about electricity blackouts, __________________,
these same people resist paying their bills and other services.
4. John is very allergic to flowers. _______________________, whenever he
goes anywhere near roses, his nose starts to run, his eyes water, and he sneezes
uncontrollably.
5. Cheeseburgers have a lot of calories. ______________________,
carrots have very few calories.
6. People need to eat healthier and exercise more.______________,
the obesity problem in the United States will get worse.
7. It was 38.8° C outside. _______________________, Patrick had
to wear a coat when he was at work because he works in a meat
freezer at the supermarket
Best Wishes
2015
2==Making and Responding to Requests
Consider the difference in how these requests sound.
1.Shut off the TV!
 Please turn off the TV?
 Could you turn off the TV, please?
 Would you please turn off the TV?
1.Close the door!
 Would you please close the door; we can’t hear ourselves talk.
 Could you get the door?
 Can you close the door, please?
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 Expressions – Requests
Could I have another order of rice and chicken?
I would like extra soap and shampoo left in the room.
Would it be possible to get a ticket for two people, please?
Could you arrange a tea time of 7:00AM for four at the Sports Club?
The guests in the next room are very noisy. Could we change
rooms?
 Responses to requests
Yes sir, I’ll take care of that right away.
I’ll attend to that immediately.
I’m not sure, let me talk to my supervisor. I’ll be back in a moment.
I’ll get right on that.
I’ll be right back with that item.
I’ll see if I can find some.
I’ll get some now.
1.Give me a the textbook, please. ---------------- Here you are.
2.Please mail this letter for me. ----- Okay. I'll stop by the post
office on my way home.
3.Would you please turn down that music? -------- Sorry. Is it
annoying you?
4.Could you type my term paper for me? -------- Sure. When do you
need it?
5.Would you give me a ride home? ---- Sorry. I'm not going in that
direction.
1. Please write a request that you might give or hear at home or
work with these words.
1.Can
__________________________________________________?
2.May _________________________________________________?
3.Could ________________________________________________?
4.Would________________________________________________?
5.Should_______________________________________________?
6.How about ____________________________________________?
2. Complete the following conversation with suitable words:
Receptionist: Dr. Carter's Office.
Ronald: Yes, I'd like to make an appointment to see Dr. Carter, please.
Receptionist: Is this your first ___________________________ ?
Ronald: Yes it is.
Receptionist: Okay. Could I have your ___________ , please?
Ronald: Yes. My name is Ronald Schuller.
Receptionist: And may I ___________________________ who referred you to our office?
Ronald: Uh, I drove past your office yesterday.
Receptionist: Okay. How about the day after ______________ on Wednesday at
4:00 O'clock?
Ronald: Uh. Do you happen to have an ___________________________ in the morning? I
usually pick up my children from ___________ around that time.
Receptionist: Okay. Um . . . how about Tuesday at 8:00 A.M. or
Thursday at 8:15 A.M.?
Ronald: Uh, do you have anything ___________________________, like 7:30?
Receptionist: No. I'm sorry.
Ronald: Well, in that case, Thursday would be fine.
Receptionist: Okay. Could I have your ___________________ please?
Ronald: It's 90686572.
Receptionist: Alright. And what's the ___________________________ of your
visit?
Ronald: Uh . . .
Receptionist: Yes sir.
Ronald: Well, to tell the truth, I fell from a ladder two days ago while painting
my house, and I sprained my ankle when my foot landed in a paint can. I had a
few scratches on my hands and knees, but I'm most concerned that the swelling
in my ankle hasn't gone down yet.
Receptionist: Well, did you put ____________ on it immediately after this
happened?
Ronald: Well yeah. I just ___________________________ the paint can with ice and . . .
Receptionist: And so after you removed the paint can . . . Sir, sir, Mr. Schuller,
are you still there?
Ronald: Well that's part of the ___________________________. Uh, the paint can is still on
my foot.
Receptionist: Look, Mr. Schuller. Please come in today. I don't think your
___________________________ can wait.
1. What is the man's name?
A. Russell
B. Randall
C. Roland
2. From the conversation, how did the man probably find out about Dr. Carter?
A. He saw the office on his way home from work.
B. A friend referred him to Dr. Carter's office.
C. He found Dr. Carter's number in the phone book.
3. What time does he schedule an appointment to see Dr. Carter?
A. Tuesday
B. Wednesday
C. Thursday
4. Why does the man want to see the doctor?
A.He hurt his knee when a tall ladder fell on him.
B.He injured his ankle when he fell from a ladder.
C.He sprained his hand when he fell off the roof of his house.
5. What does the receptionist suggest at the end of the conversation?
A.The man should put some ice on his injury.
B.The man needs to come into the office right away.
C.The man ought to take it easy for a few days.
3)- Fill in the blanks with a suitable word from the list:
[ referred – nature – case – sprained – happen]
1. In the __________ of severe medical emergencies, patients are rushed to the city hospital
for immediate care.
2. I __________ to know a good health center you might want to visit about your skin
problem.
3. The full __________ of the patient's condition was not clear until the doctors began the
surgery.
4. The doctor ____________ me to a specialist who might be able to help me more.
5. Ah, my ankle is killing me. I think I might have ___________ it.
3==Adverbs
.
Adverbs are words that describe or modify verbs. They
sometimes modify adjectives or other adverbs. An adverb
usually tells how, where, or when something happens
Each of the following sentences contains one adverb. Underline
the adverb. Write how, where, or when after the sentence to
tell which kind of information the adverb gives. The first three
sentences are done for you.
1. Sharon skillfully avoided answering the rude question. how
2. William usually laughs at his brother’s antics.
when
3. Does Kevin like to wear his coat inside? where
4. I often share my opinions with the family.
5. Jenna recovered quickly and won the game.
6. The official did not answer truthfully.
7. We understood everything because he looked
angrily.
8. I really appreciate your help.
9. Please visit us if you ever get a chance.
10. Marie recently visited an interesting lighthouse
11. Did Sylvia recall the events accurately?
12. Never smoke cigarettes in this place.
13. Chris did well on his last spelling test.
14. I sometimes wonder why I care!
15. Angela cautiously opened the oven.
Adverbs That Modify Adjectives
Adverbs modify verbs. That’s easy to remember.
Adverbs can also modify adjectives and other adverbs.
Example: That idea is simply old.
The word “simply” is an adverb that modifies the
adjective “old”
There is an adverb in each sentence that modifies an
adjective. Underline the adverb and write the
adjective that it modifies after the sentence.
1.We had a badly damaged house after the storm.
Damaged
2.That old song is very beautiful
3.A well written story is a pleasure to read.
4.The cruise ship was incredibly huge.
5.Salma's eating behaviour made everyone slightly uneasy about her.
6.You are too smart to do anything that dumb
7.Melissa proudly displayed her carefully painted portraits
8.Any story that Mr. Richard ells is truly funny
9.I find house cleaning to be a task that is somewhat enjoyable.
10. That attractive furniture that they sell is quite expensive.
Best Wishes
2015
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