MARIANNE CASE
555 Weatherend Court Johns Creek, GA 30022
marianne.case@comcast.net
http://www.beyondmessaging.com
OBJECTIVE:
A fulltime position focusing on Systems Administration and Enterprise Architecture
in order to leverage key business expertise in mobile computing, change management, and
collaborative systems.
PROFESSIONAL EXPERIENCE:
Case- Mate, Atlanta, GA
Systems Administrator
September 2012 – February 2013
Provided IT planning and support for two Atlanta locations and global sites. Set up IT
infrastructure at new warehouse and distribution center from the ground up, including cabling,
server room setup, purchasing racks and cabinets and procuring and setting up network
connectivity. Managed all IT purchasing for 200 person company. Managed network, mobile
device account, Cisco IP Telephony, Cisco CCX, Telepresence, and WebEx. Maintained server and
network infrastructure. Products supporting include SonicWall Firewall, Dell Equalogic SAN,
Microsoft Hyper V, Google Apps for Business, and NetSuite.
Research In Motion, Alpharetta, GA Systems Administrator
November 2009 – August 2012
System Administrator for 250 person site with lab, server rooms, and data center. IBM Blade
Servers, Cisco routers and switches, and HP Proliant servers. Installed and managed VMware ESXi
and vCenter. Created and managed virtual servers running Windows and Linux for lab. Racked and
cabled servers and network equipment, providing cabling diagrams, and cable labeling as per
industry standards. Local IT contact for vendors including AT&T, Verizon, NetApp, Cisco, IBM,
Lenovo, HP, and Canon. Managed change management process for IT including data center facilities.
Setup users in Cisco Call Manager and supported both physical phones and IP Communicator
softphone. Assisted in Cisco Telepresence installation and supported PolyCom CMA and video
conferencing rooms.
Presidio Networked Solutions, Norcross, GA Senior Network Administrator
February, 1998 – December 2008
Email and application architect for 850 users. System administration for Lotus Notes, Exchange,
IronPort, Sametime, Websphere Application server, Websphere Portal Server, Apache Web server,
and Blackberry Enterprise Server. Migrated company to Exchange and Outlook. Rolled out Live
Communication Server, Blackberry Enterprise Server for Exchange, and Symantec Enterprise Vault.
Backup and disaster recovery using Veritas Netbackup.
MARIANNE CASE
555 Weatherend Court Johns Creek, GA 30022
marianne.case@comcast.net
http://www.beyondmessaging.com
GE Capital IT Solutions, Norcross GA Lotus Notes System Administrator
November 1996 – January 1998
Notes Administrator for over 12,000 users. Coordinated with global Lotus Notes admin team for
replication of applications and rollout and support of Sales Force Automation application.
Additional duties included support liaison to SAP implementation team including supervision of
four contract staff for day-to-day issues. Assisted with Exchange rollout and Outlook support.
MetLife, Atlanta GA Lotus Notes System Administrator
December 1995 – November 1996
Performed system administrative tasks for user community of over 30,000. Responsibilities
included monitoring and troubleshooting mail flow, database replication, performing system
upgrades. Traveled to MetLife locations to merge Lotus Notes domains into the corporate system.
EDUCATION:
Beloit College, Beloit Wisconsin BA Sociology, 1990.
University of Rochester - William E. Simon Graduate School of Business Administration. Courses
taken towards MBA.
CERTIFICATIONS AND INDUSTRY TRAINING:
Certified IBM Lotus Domino System Administrator
Vendor training includes VMware vSphere, Microsoft Exchange System Administration, Windows
Server System Administration, Network Security, Solaris System Administration, and American
Management Association’s course in IT Project Management.
MARIANNE CASE
555 Weatherend Court Johns Creek, GA 30022
marianne.case@comcast.net
http://www.beyondmessaging.com
KEY SKILLS LIST:

Set up new warehouse network including cabling, network connectivity, server room racks and
cabinets, firewall, and servers.

Purchased all IT equipment for 200 employee company including software, servers, and
desktop computers.

Helped company manage and make use of new Cisco IP phone systems, CCX, Telepresence, and
helped integrate Cisco Jabber clients with Telepresence and WebEx.

Fluent in ITIL IT Service Management methodology including Change Management, Asset
Management, Incident Management, and SLA management using Remedy and CMDB.

Experienced in virtualization using VMware ESX and ESXi setup and Administration including
vSphere.

Experienced system administrator for Veritas NetBackup, Active Directory, TCP/IP, DNS, DHCP,
FTP, and Unix / Linux systems. Expert in setup, troubleshooting, upgrade, and support of
Microsoft Exchange, Lotus Notes and Domino, Symantec Enterprise Vault, Blackberry
Enterprise Server (BES, and BAS) as well as support of ActiveSync. Tenacious troubleshooter
able to logically follow clues and resolve issues.

Proficient in Veritas Netbackup, Cisco Unified Messaging, Cisco Meeting Place, Microsoft Office
Communications Server and Live Communications Server, IBM Websphere and Websphere
Portal, Apache Web server, Sun Solaris, Sendmail, QMail, Windows Server to 64 bit Windows
2003, Windows Active Directory. Skills include Sun Solaris System Administration, including
Lotus Domino on Solaris.