Chapter 4: Project Management and Planning Object-Oriented Systems Analysis and Design Joey F. George, Dinesh Batra, Joseph S. Valacich, Jeffrey A. Hoffer © Prentice Hall, 2004 4-1 Chapter Objectives After studying this chapter you should be able to: – Describe the steps involved for identifying and selecting, initiating, planning, and executing projects. – Explain Statement of Work (SOW) and Baseline Project Plan (BPP). Chapter 4 © Prentice Hall, 2004 4-2 Chapter Objectives (Continued) After studying this chapter you should be able to: – Describe several methods for feasibility assessment. – Describe tangible vs. intangible benefits and costs, and one-time vs. recurring costs. Chapter 4 © Prentice Hall, 2004 4-3 Chapter Objectives (Continued) After studying this chapter you should be able to: – Perform cost-benefit analysis by performing net present value (NPV), return on investment (ROI), and breakeven analysis. – Describe the activities and roles in a structured walkthrough. Chapter 4 © Prentice Hall, 2004 4-4 Chapter 4 © Prentice Hall, 2004 4-5 Identifying and Selecting OOSAD Projects Top-down approaches – Top management – Steering committees Bottom-up approaches – User departments – Development group Chapter 4 © Prentice Hall, 2004 4-6 Chapter 4 © Prentice Hall, 2004 4-7 Each stakeholder group brings their own perspective and motivation to the IS decision Chapter 4 © Prentice Hall, 2004 4-8 Chapter 4 © Prentice Hall, 2004 4-9 Chapter 4 © Prentice Hall, 2004 4-10 Managing the Project: Initiation Tasks Chapter 4 © Prentice Hall, 2004 4-11 Managing the Project: Planning Tasks Chapter 4 © Prentice Hall, 2004 4-12 Chapter 4 © Prentice Hall, 2004 4-13 Statement of Work (SOW) is a “contract” between the IS staff and the customer regarding deliverables and time estimates for a system development project Chapter 4 © Prentice Hall, 2004 4-14 System Service Request (SSR) is a form requesting development or maintenance of an information system. It includes the contact person, a problem statement, a service request statement, and liaison contact information. Chapter 4 © Prentice Hall, 2004 4-15 Feasibility Assessment Economic feasibility Technical feasibility Operational feasibility Schedule feasibility Legal and contractual feasibility Political feasibility Chapter 4 © Prentice Hall, 2004 4-16 Economic Feasibility Cost-benefit analysis – identify all the financial benefits and costs associated with a project Tangible vs. intangible benefits Tangible vs. intangible costs One-time vs. recurring costs Chapter 4 © Prentice Hall, 2004 4-17 Tangible benefits: Chapter 4 © Prentice Hall, 2004 4-18 One-time tangible costs Recurring tangible costs Chapter 4 © Prentice Hall, 2004 4-19 Three financial measures for cost-benefit analysis Chapter 4 © Prentice Hall, 2004 4-20 Net Present Value PVn = present value of Y dollars n years from now based on a discount rate of i. NPV = sum of PVs across years. Calculates time value of money. Chapter 4 © Prentice Hall, 2004 4-21 Chapter 4 © Prentice Hall, 2004 4-22 Technical Feasibility Assessing the organization’s ability to construct the proposed system Takes into account various project risk factors Chapter 4 © Prentice Hall, 2004 4-23 Chapter 4 © Prentice Hall, 2004 4-24 High technical familiarity mitigates risk due to project size and structure. Low familiarity increases risk. Chapter 4 © Prentice Hall, 2004 4-25 Baseline Project Plan (BPP) is a document intended primarily to guide the development team, containing an overview of the project, a detailed description of the system, a complete feasibility assessment, and a list of management issues. Chapter 4 © Prentice Hall, 2004 4-26 Other Feasibility Concerns Operational – Will the system achieve the objectives of the project? Schedule – Can the project be accomplished in a reasonable time frame? – Project management critical path scheduling can help answer this concern. Legal/Contractual – Are there regulations or legal obligations that affect the success of the project? Political – Will the project have user and management support? – Will there be resistance? Chapter 4 © Prentice Hall, 2004 4-27 Project Scope statement is part of the BPP, and identifies the problem or opportunity, the project objectives, description, benefits, deliverables, and expected duration. Chapter 4 © Prentice Hall, 2004 4-28 What is a Structured Walkthrough? A peer-group review of any product created during the system development process - Individuals attending can have the following roles: coordinator, presenter, user, secretary, standard-bearer, maintenance oracle - Can be applied to BPP, system specifications, logical and physical designs, program code, test procedures, manuals and documentation Chapter 4 © Prentice Hall, 2004 4-29 Structured walkthrough form Chapter 4 © Prentice Hall, 2004 4-30 Recap After studying this chapter we learned to: – Select, initiate, plan, and execute projects. – Understand SSR, SOW, and BPP documents. – Perform feasibility assessment. – Perform cost-benefit analysis. – Perform structured walkthroughs. Chapter 4 © Prentice Hall, 2004 4-31