Choose Me Choose Me Choose Me! 0422 Marketing Principles TOPIC OR UNIT OF STUDY Marketing Information Management CONTENT STANDARD(S) AND OBJECTIVE(S) Describe the need for marketing information (Activity #2) Identify information monitored for marketing decision-making (Activity #1, 2) Explain the nature and scope of the marketing-information management function (Discussion/Text) Explain the role of ethics in marketing-information management (Activity #3) Describe the use of technology in the marketing-information function (Activity #3) Describe the regulations of marketing-information management (Activity #3) Describe the nature of marketing research (Activity #1) Discuss the nature of marketing research problems/issues (Activity #1) Describe methods used to design marketing research studies (i.e., descriptive, exploratory and casual) (Activity #1) Describe options businesses use to obtain marketing-research data (i.e., primary and secondary data) (Activity #2) Discuss the nature of sampling plans (i.e., who, how many, how chosen) (Activity #3) Describe data-collection methods (e.g., observations, mail, telephone, Internet, discussion groups, interviews, scanners) (Activity #1) Explain characteristics of effective data-collection instruments (Activity #3) Explain techniques for processing marketing information (Activity #1) Explain the use of descriptive statistics in marketing decision-making (Activity #1) INTRODUCTION Have you ever wondered why you get those telephone surveys? Do your answers really matter? Well this unit will uncover the reason for surveys and how information is gathered and processed to help companies with their marketing decision-making. You will learn the methods of completing research, the problems and ethics involved, and techniques for processing the information. Both in group and individual projects, all class members will be engaged in the process. ESSENTIAL QUESTION What is involved in marketing research and reporting? INTEGRATION OF ACADEMICS, TECHNOLOGY, ENTREPRENEURSHIP To complete this project, students will use basic terms and concepts, to complete the following academic, technology, and entrepreneurship activities: 1. Academic activities – concept analysis, website research, critical thinking and writing skills, and evaluation skills; 2. Technology activities – website research, use of MOS Word; and PowerPoint; 3. Entrepreneurship activities – taking on leadership role with research activity. STUDENT INVOLVEMENT IN PLANNING PROCESS Students will choose subjects for their surveys and find their own websites when completing research activities. TASK(S) Describe & discuss unit concepts from the textbook 30 min Conduct a series of taste tests with Activity #1 60 min Create a presentation using the data collected from taste tests 45 min Examine the textbook for the marketing-information management function 45 min Develop understanding of marketing databases with Activity #2 90 min Identify ethical, legal, sampling, and technical info from textbook & discussion 45 min Locate details about topics in Activity #3 through Internet research 45 min Illustrate the topics researched in Activity #3 with a visual demonstration 45 min Summarize the concepts covered this unit with textbook RESOURCES Websites students will choose their own Armstrong, Gary, and Kotler,Philip, “Marketing, An Introduction” Prentice Hall 2000 TECHNOLOGY USE Computers, Web browser, Word software, and PowerPoint. EVALUATION #1 - Activity #1–Can you taste the difference? #2 – Activity #2–Marketing Databases #3 - Activity #3–Does it really matter Total points for these activities 45 min 35 pts 15 pts 25 pts 75 pts Authentic assessments will be evaluated with the rubrics that are located on each activity TIMELINE Block scheduling-5 days, periods-10 days. This includes time for lecture, textbook readings, and discussions. Depending on student’s ability, extended time may be needed on some projects. Day 1 – Describe & discuss unit concepts from the textbook 30 min Conduct a series of taste tests with Activity #1 60 min Day 2 Create a presentation using the data collected from taste tests 45 min Examine the textbook for the marketing-information management function 45 min Day 3 Develop understanding of marketing databases with Activity #2 90 min Day 4 Identify ethical, legal, sampling, and technical info from textbook & discussion 45 min Locate details about topics in Activity #3 through Internet research 45 min Day 5 Illustrate the topics researched in Activity #3 with a visual demonstration 45 min Summarize the concepts covered this unit with textbook 45 min CONCLUSION At the conclusion of this project student will have a good understanding of how to complete marketing research, as well as understanding the complications that may be involved in processing and maintaining the information as a data-base. Can YOU Taste the Difference? Introduction: Take a poll in the class and ask each student if they like Coca Cola or Pepsi. On the smart board record the number of students pro Coke and pro Pepsi on Excel, create a chart. Allow students to look at the chart. Ask students why they like one over the other. Then allow students to take a taste test of Coke or Pepsi, labeled A or B, They cannot know which is which. Take a poll and create a chart again on their choice of A or B. Reveal the products. Think of two popular competitive brands (not coke or Pepsi) The could choose Rolled Gold Pretzels or Snyders, Mellow Yellow or Mt Dew, anything that is a competitive name brand edible product. Half of the class will try to sell one product; the other half will sell the other. Students will conduct their research on administration or teachers just as you did for them. They must first decide what teachers or principles like or dislike. Take a poll or survey. Conduct market research, they must tell the method of research and explain why those methods are effective. Students need to know why a person chose that product. Invite a few people (teachers or principals) for a taste test. Graph the information. See if their tastes are the same as their opinion. Have students ask if this information will change what they buy. Each will report their findings through a power point. Points 3 3 3 3 3 3 3 3 3 3 3 2 Concept Points Earned Described how the experiment was designed. Describe how the data was collected – the TYPE of research used. Describe what secondary and primary research was used. How did they choose their sample market for taste testing? Discuss what data collection was more effective and why? What are some problems or issues that did arise or could arise in your research? What process did you use to make this information meaningful? Explain. What trends or statistics did you see? How could these statistics be used? How could a business use your information? Slide presentation is informative and describes each step in the research process Presentation is neat and organized Presentation is creative, uses appropriate graphics and colors Total Project Points _____ of 35 pts Marketing Databases Many companies build extensive internal databases that marketing managers can access to identify marketing opportunities and problems, plan programs, and evaluate performances. If you were the marketing manager for a large computer software manufacturer, what types of information would you need to have in your internal database? Explain why. (3 pts) _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ A recent survey confirmed that at least three fourths of marketing researchers use commercial on-line database service for conducting research. Go online, find a marketing research database, describe the database (primary or secondary), and evaluate the services offered. Was the database free or fee based? Write a short brief (maximum of 1 page) about the database using the rubric below for requirements to incorporate. Grading Rubric Points Required Concepts 1 Name of database and provider company 4 Description of database 4 Services that are offered 3 Pros and cons of using this database and not one that was created specifically for you. 12 Total Points Points Earned Does It Really Matter? Companies need accurate marketing information from effective data-collection instruments. It is your job to be sure you understand how to acquire that accurate information. Some of the obstacles that researchers face are: ethics, technology, regulations, the nature of sampling, and collection instruments themselves. Research these topics by googling the terms, reading articles, and viewing websites. Use this worksheet to make notes concerning each of these topics, and list the sources for each note. Then create a poster that demonstrates your research. Use photos, graphics, text and/or phrases as needed. Remember, “a picture paints a thousand words” so make your poster illustrate your thoughts, and your notes. 1. role of ethics in marketinginformation management (source) 2. use of technology (source) 3. regulations (source) 4. nature of sampling plans (i.e., who, how many, how chosen) (source) 5. characteristics of effective data-collection instruments (source) Grading Rubric: Topic Topic notes created Source Content Use of graphics Use of color 5 pts All 5 topics have notes from research 5 sources listed Visual product shows evidence of all 5 topics Multiple graphic images used and demonstrate content well Good use of color to pull poster together, drawing attention, but professional 4 pts 3 pts 2 pts 1 pts 4 topics were covered well, but minimal notes on the rest 4 sources listed Visual product show evidence of 4 topics Multiple graphic images used to demonstrate, but too literal/simple Good use of color to pull poster together, drawing attention, but not professional 3 topics were covered well, but minimal notes on the rest 3 sources listed Visual product show evidence of 3 topics Multiple graphic images used but not demonstrating content well Mix of color, draws attention, but not professional looking Only 2 topics were covered well, but minimal notes on the rest 2 sources listed Visual product shows evidence of only 2 topics Only one graphic image used and demonstrate content well Minimal use of color, but still professional looking Only 1 topic were covered well, but minimal notes on the rest 1 source listed Visual product shows evidence of only 1 topic Only one graphic image used but not demonstrating content well Poor use of color, and not professional looking Total points _____ of 25 pts