Chapter 8 Global Strategy: Harnessing New Markets to Extend Advantage by Robert Pitts & David Lei Slides prepared by John P. Orr Cameron University Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-1 What you will learn… Slide 1 of 2 • Why companies need to develop strategies to expand across national borders • The key environmental factors that promote the need to expand into overseas markets • The two basic strategies used for expanding overseas: global and multidomestic Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-2 What you will learn… Slide 2 of 2 • Balancing the benefits and costs of overseas expansion • How companies can continue to grow by becoming global players Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-3 Boeing’s Global Strategy • Advanced research and development (R&D) • Manufacturing efficiencies and process improvements • Global marketing • Continuous product improvement and investment Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-4 Coca Cola’s Global Strategy • A unifying message • Global distribution and business systems • New products and new variations • Community involvement • Recent initiatives Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-5 Global Strategy: Introduction • Globalization – Viewing the world as a single market for the firm; – The process by which the firm expands across different regions and national markets. • Industry-Level View of Globalization – Changes in economic factors, such as economies of scale, experience, and R&D, which make competing on a worldwide basis a necessity. Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-6 Ex. 8-1. Factors Promoting the Globalization of Markets • Narrowing of demand characteristics • Escalating costs of R& D • Cost reduction pressures and economies of scale • Government industrial policies • Reduction of factor costs (e.g., labor, capital) • Rise of new distribution channels • Reduction of transportation, communication, & storage costs • Internet access • Reduction of tariffs worldwide Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-7 Ex. 8-2. Examples of Growing Homogeneity of Demand Slide 1 of 2 • • • • • • • • Communications equipment Cellular phones Sony Walkmans Levi’s jeans Commercial banking Financial services Color televisions and VCRs Semiconductors Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-8 Ex. 8-2. Examples of Growing Homogeneity of Demand Slide 2 of 2 • • • • • • • • Machine tools Computers Pharmaceuticals Construction equipment Commercial aircraft Hollywood films Television shows Data and computer networks Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-9 Ex. 8-3: Examples of R&D Intensive Industries Slide 1 of 2 • • • • • • • • Semiconductors Software Biotechnology Communications systems Pharmaceuticals Commercial aircraft Electronics Composite materials Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-10 Ex. 8-3: Examples of Growing Homogeneity of Demand Slide 2 of 2 • Advanced imaging systems • Medical equipment • Fiber optics Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-11 Ex. 8-4. Examples of Rising Economies of Scale/Cost Pressures • • • • • • • • • Steel Automobile engines Color television tubes Semiconductors Fiber optics Office equipment Telecommunications Aircraft Chemicals Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-12 Ex. 8-5: Government Initiatives to Promote Industrial Development Sematech (semiconductors) US Japan EU Steel, Computers, Autos, Artificial Intelligence, Advanced Materials, Aerospace Semiconductors, Aerospace, Automobiles, Advanced Lasers, Optics Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-13 Ex. 8-6. Examples of Declining Costs Slide 1 of 2 Transport Costs • Containerization • Intermodal shipping/rail • Air freight Communication Costs • More global long distance carriers • Better ways to transmit voice, video data • Internet access Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-14 Ex. 8-6. Examples of Declining Costs Slide 2 of 2 Storage Costs • Refrigeration • Just-in-time inventory • Reduction of perishability • Supply chain management • Virtual production/design Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-15 Ex. 8-7. Global Strategy of Expansion • Systemwide approach to competing worldwide • Mutually interdependent subsidiaries • Centralized control and reporting of activities • Facilitates cross-subsidization policies across markets Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-16 Ex. 8-8: Key Characteristics of a Global Strategy • Standard products • Global economies of scale in key components and activities • Leverage technology across many markets • Global coordination of marketing and sales systemwide • Cross-subsidization policies to respond to competitive moves by other global strategy firms Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-17 Ex. 8-9: Multidomestic Strategy of Expansion • Competitive advantage is built in each separate national or regional market. • Markets and subunits are treated independently from one another. • Decentralized controls of activities, reporting back to headquarters. Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-18 Ex. 8-10: Key Characteristics of a Multidomestic Strategy • Customization or frequent adaptation of products for each separate market • Few systemwide opportunities for economies of scale • Value-adding activities performed and duplicated in each market • Coordination of marketing and sales within each market • Quality and image across markets are important sources of competitive advantage Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-19 Ex. 8-11: Benefits of Global Expansion • Market growth and expansion opportunities • Recovery of R&D and investment costs • Creation of a distinct image • Accelerated learning and transfer of new skills Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-20 Ex. 8-12: Costs Associated with Global Expansion Slide 1 of 2 Costs of Strategic Leverage • Sustained investment required • Preserving and extending image Costs of Flexibility • High interdependence of subsidiaries (and businesses) • Change or development affecting all markets Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-21 Ex. 8-12. Costs Associated with Global Expansion Slide 2 of 2 Costs of Cooperation • Compromise • Accountability Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-22 Ethics: Global Concerns Scandals with global reach • Lloyd’s of London embezzlement • French, German stock market fraud • Japanese business, political scandals Varying approaches to ethics • Individual views strongly shape ethics of U.S. workers • Asian workers seen as “industrial soldiers” • U.S. enacts Foreign Corrupt Practices Act Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. Slide 8-23