Marketing Management 20th of June 2011 Communicating Customer Value Integrated Marketing Communications Strategy Total Promotion Budget and Mix Setting Total Promotion Budget • How much to spend on promotion??! • How does a company decide on its promotion budget? • Four common methods to set total budget for advertising – Affordable Method – Percentage of Sales Method – Competitive-Parity Method – Objective and Task Method Setting Total Promotion Budget • Affordable Method – This involves setting the promotion budget at levels management thinks the company can afford – Usually used by small businesses with limited resources – This method ignores the effects of promotion on sales – Places promotion last among spending priorities even when it’s critical – It leads to an uncertain annual promotion budget – Long range market planning is thus difficult – It often results in under spending; however, it can lead to over spending Setting Total Promotion Budget • Percentage of Sales Method – Involves the setting of promotion budget at a certain percentage of current or forecasted sales or as a percentage of the unit sales price – Based on availability of funds and not opportunities – Advantages of this method: • Simple and easy to use • Enables the construction of relationship behaviour – between promotion spending, selling price, and profit per unit – Disadvantages of this method: • Wrongfully views sales as the cause of promotion rather than result of promotion • Strong brands with higher sales have biggest ad budgets • Prevents increased spend to advance a turnaround in low sales • Long range planning is difficult • Relies on past and what competitors are doing Setting Total Promotion Budget • Competitive-Parity Method – This is the setting of your promotion budget to match competitors’ budgets – Get industry promotion spending estimates from publications and set based on industry average – Advantages: • Prevents promotional wars with competitors • This involves the collective wisdom of the industry – Disadvantages: • Competition doesn’t have all the answers. What if wrong? • No two companies are the same. Own promotional needs. • No evidence that competitive parity prevents promotional wars. Setting Total Promotion Budget • Objective and Task Method – Involves setting the budget based on what it wants to achieve with its promotions – It’s the most logical budget setting method – This method entails: • • • • Defining specific promotion objectives Determining the tasks needed to achieve objectives Estimating the costs of performing the tasks The total sum of costs is the proposed budget – Advantages: • Accountability for spend through assumptions measured via results achieved – Disadvantages: • It’s difficult to use – difficult to know which objectives will deliver Shaping the Promotion Mix • Nature of Each Promotion Tool – Please refer to textbook Pages 440 – 442 • Promotion Mix Strategies – Push or Pull Promotion Mix Strategies – Push Strategy: A promotion strategy which utilises the sales force and trade promotion to push products through the channels. Producers promote the products to channel members who promote it to consumers. – Pull Strategy: A promotion strategy which relies on spending plenty on advertising and consumer promotion to induce final consumers to purchase products. This creates a demand vacuum which pulls the product through the channels Promotion Mix Strategies Promotion Mix Strategies Promotion Mix Strategies • A Push Strategy uses personal selling and trade promotions • A Pull Strategy uses advertising and consumer promotion • Industrial goods companies mainly use push strategies • Direct-marketing companies mainly use pull strategies • Most large companies will use a combination of both pull and push strategies • Considerations when designing promotion mix strategies (see pages 443 and 444): – Type of product and market – Product life cycle stage Integrating the Promotional Mix • Checklist for integrating marketing communications, (see pages 444 and 445) – – – – – Start with customer touch points Analyze trends – internal and external Audit pockets of communication spending Gather together to plan communications Create compatible themes, tones, quality across communication media – Create performance measures shared by all communication elements – Appoint a person responsible for persuasive communication efforts See you next time. Cheers Guys!