When Higher Education Goes Digital Creating Compelling Website, E-learning and Social Experiences, Affordably Staying Abreast of Changing Web Technologies IT: • Maintaining existing infrastructure, delivering innovative digital experiences and managing content - Decentralized hosting - Legacy servers - Obsolete development tools - Tight budgets • Risk due to outdated infrastructure • Rising student, faculty and staff expectations 2 Staying Abreast of Changing Web Technologies Faculty, staff, students: • Need engaging, interactive web, e-learning and social environments • Reliant on IT to develop and maintain content • Must remain innovative to attract students and supporters 3 Solution = Drupal + Acquia • Create compelling web sites, e-learning and social experiences - affordably • Deliver rich media content to web, social, and mobile channels • Reduce operating costs • Reduce IT workload • Reduce risk • Increase educational results • Support students, staff, and faculty • Build connections with off-campus supporters and sponsors 4 Solution = Drupal + Acquia • 71 out of the top 100 universities use Drupal • Drupal in Education spans all 50 states and the globe • MIT, Oxford and every Ivy League School, uses Drupal • 26% of all Education sites worldwide use Drupal, double the nearest competitor 5 Drupal • Faculty and educational staff develop and maintain sites they want; IT provides centralized hosting and support • Application development environment for assembling EDU solutions oriented around content and community • Tailor content delivery to meet the objectives of informational campaigns - Content flows seamlessly across web, social, and mobile channels, on demand and as required • Users begin with a rich set of content and community-enabled modules • Worldwide Drupal community for sharing experiences and driving innovation • Easy to retire legacy infrastructure and build next-generation solutions • Readily integrate with other on-campus systems and applications 6 Acquia • Expertly curated versions of Drupal for assembling educational applications, managing multiple web sites from a single source across a campus, building social sites, distributing mobile content, and deploying learning solutions • Hosts Drupal environments for campus-wide deployments optimized for high performance and designed to adapt to highly variable network traffic, such as when students return to campus and are enrolling in classes • Provides training, site planning and professional services essential for campuses to build their Drupal expertise - Technical expertise to help solve complex integration tasks, such as incorporating very large legacy databases into a Drupal-powered site - Supports campus developers with a hosted development environment, a range of developer tools, and a community-driven knowledge base • School only pays for the systems and network resources it consumes 7 What Does This Mean for Users? • Users easily develop and maintain engaging educational, social and e-learning sites - Deliver online courseware – combining video and audio tracks with lesson plans, lecture notes, and links to reading assignments and tests - Blend published information with user-generated content • Maintain autonomy, control/manage content, and easily launch own sites within the context of the campus environment, eliminating reliance on IT assistance • Raise awareness about academic, social, and scientific activities • Forge deep connections with off-campus supporters and sponsors • Cut costs - No software licensing fees - Only pay for IT services used • Non-technical users can get out of the hardware and infrastructure support business 8 What Does This Mean for IT? • Modernize web infrastructure • Efficiently support multiple educational activities and web sites of faculty and staff • Cut costs, risk and workload while increasing productivity • Ensure consistent look and feel for university web sites • Share design, best practices, code snippets, and functional modules through the open source community 9 Modernizing Campus Web Infrastructure • Drupal provides flexibility and extensibility • Engaging sites and educational experiences - Content- and community-centric - Incorporate structured and unstructured data sources - Blend published information with user-generated content • Reduce time, effort spent on application development - Users begin with rich set of modules - Quickly assemble applications from building blocks - Extend modules for additional functionality or develop new modules for new functionality • Global Drupal community for sharing experiences, driving innovation; reach out to colleagues at other institutions for help - 16,000 active developers and nearly 800,000 users 10 Modernizing Campus Web Infrastructure • University of Colorado, Boulder • Challenges: - Operating decentralized environment with 600+ servers - Producing static content with outdated tools - Storing information in discrete databases - No way to deliver web, mobile, social experiences • Results: 11 - Centralized IT - Single, campus-wide CMS - Delivers engaging, current web experiences and new educational activities - Consistent look and feel for campus sites - Information architecture for categorizing content into well-recognized categories - Migrating legacy content into single infrastructure Multiple Faculty, Research, Student and Administrative Sites • Drupal enables numerous sites from common core - Self-service options to quickly, easily create/maintain their own customized sites - Eliminates reliance on IT • Reduce investments, staffing and costs; only pay for IT resources used • Acquia training and technical expertise, including - Supporting existing single sign-on services - Integrating Drupal with federated ID and authentication services - Encapsulating legacy databases within Drupal site 12 Multiple Faculty, Research, Student and Administrative Sites • Bentley University • Challenges: - Manual approach to publishing workflow - Difficult and expensive to retain developers - Static, inflexible functionality - Slow performance and lower content visibility - CMS product no longer supported • Results: 13 - Consolidate and centrally manage content; content unique to respective areas and shared across subdomains easily and dynamically - Reduced resource demands - Migration direct and reliable - Search and page load performance improved - Content created more easily and frequently - Information is more accessible - Cut costs Create and Maintain Social Sites and E-Learning Environments • Drupal offers social networking and community-building modules • Users design sites by choosing from modules or distributions of packaged modules • Enables structured learning with rich media content 14 Create and Maintain Social Sites and E-Learning Environments • Penn State (ELMS) • Challenges: - Extend web from passive online resource into active, engaging learning environment - Support teaching across campus • Results: - Drupal ELMS, blending rich media with text - Faculty manage course content and activities - Students collaborate; share projects - New capabilities added as requirements change • 15 Easily modify access controls to certain courses to benefit global student community (Open Educational Resources (OER)) Promote Web Experiences • Proactively engage sponsors/funders • Target content delivery to stakeholders - Tailor messages for email campaigns - Leverage social media - Syndicate content to web, social and mobile sites supporters visit • Track results • Manage relationships with key supporters 16 Next-Generation Digital Experiences • Drupal: Flexible, open source platform enabling non-technical users to quickly and easily create and maintain compelling sites, affordably • Acquia: - Enterprise-grade support, training, hosting, development ensuring success with Drupal - Drupal Solutions engage student, staff, faculty across web and best serve constituencies/stakeholders • Acquia Drupal: fast, easy web publishing • Drupal Commons: building/hosting collaborative web sites • Enterprise Drupal Gardens: creating/managing large numbers of web sites • OpenScholar: creating turnkey faculty sites (developed at Harvard) • Open Academy: creating departmental sites (developed at Stanford and U California, Berkley) • ELMS: online learning and assignments • Acquia Managed Cloud: hosting high-traffic sites requiring enterprise-level support; customers no longer maintain hardware, OS, etc. 17 Drupal in EDU: • • • • Australian National University Boston University Brown University California Institute of Technology • Carnegie Mellon University • Chinese University of Hong Kong • • • Columbia University Cornell University Dartmouth College • Duke University • École Polytechnique Fédérale de Lausanne • • • École Normale Supérieure de Paris École Polytechnique de Paris Erasmus Universiteit • Harvard University • Heidelberg University • • • Hong Kong University of Science and Technology Imperial College London Johns Hopkins University • Katholieke Universiteit Leuven • King’s College London • 18 Kyoto University • Mass Institute of Technology • University of Edinburgh • McGill University • University of Glasgow • Monash University • University of Helsinki • Nanyang Technological University • University of Illinois • National Taiwan University • University of Melbourne • National University of Singapore • University of Michigan • New York University • University of Minnesota • Northwestern University • University of New South Wales • Penn State University • University of North Carolina • Princeton University • University of Oxford • Purdue University • University of Pennsylvania • Stanford University • University of Queensland • Swiss Federal Institute of Technology • University of Sheffield • Tokyo Institute of Technology • University of Southampton • Trinity College Dublin • University of St. Andrews • Tsinghua University • University of Sydney • University of Alberta • University of Texas • University of Amsterdam • University of Toronto • University of British Columbia • University of Warwick • University of Alberta • University of Wisconsin • University of Amsterdam • University of Western Australia • University of British Columbia • University of Wisconsin • University of California, Berkeley, LA, San Diego • Uppsala University • University of Cambridge • Washington University in St. Louis • University of Chicago • Yale University