Procurement of Care and Support Services in Cumbria

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CSAC Tender Training Event

Incorporating

Procurement of Care and Support

Services in Cumbria

5 th /10th February 2015

Serving the people of Cumbria

Welcome

Mike Farren - Senior Procurement And

Contracts Manager in

Commissioning, Procurement and Contract

Management (CPCM)

Email mike.farren@cumbria.gov.uk

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Rules and Procedures

• Expenditure by local authorities is governed by EU Procurement

Directives as enforced by the Public Contracts Regulations

(2006).

This legislation sets out clear detailed procedures for the award of contracts whose value equals or exceeds specific thresholds. Contracts which fall below the EU financial thresholds must comply with the Council's own Contract

Procedure Rules which form part of the Constitution. These rules provide formal procedures for all contracting and tendering and regulate the processes used by the Council when seeking to procure goods, works and services.

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Financial Values And Thresholds

Estimated Value / Amount

£0 - £50,000

£50,000 - £100,000

Exceeding £100,000 but less than EU

Threshold

Above EU Threshold

Supplies £173,394

Services -

£173,394

Works £4,348,350

Invitation Method

2 written quotations or existing framework

Minimum of 3 written quotations, sealed via The Chest or existing framework

Formal written tender via The Chest or existing framework

Formal written tender via Official Journal

Of European Union (OJEU), The Chest or existing framework

Due to change

– 2015

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Procurement Principles

All procurements should be fair, open and transparent

• This is based on the European Union procurement rules, about not favouring or putting any potential supplier to a disadvantage.

All contracting authorities should be seen to be acting in a fair manner.

• “ ensure a degree of advertising and follow a procedure leading to the award of the contract which is sufficient to enable open and fair competition and meet the requirements of the principles of equal treatment, non discrimination and transparency .”.

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Procurement of Care and Support

Services in Cumbria

• Home Care – Framework 1

• Night Services – Framework 1

• Supported Living - Fr 2

• Extra Care Housing Support – Fr 3

• Mental Health Active Rehabilitation and

Recovery Pathway – Fr 4

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Further ASC 2015 Procurement

 Residential And Nursing Care – July 2015 ?

 Day Services – September 2015 ?

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Esupply Portal www.the-chest.org.uk

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Open Tender Process

Open tender process (Single stage)

•All companies who express an interest will be invited to submit a tender. This is a single stage process This process would normally only be used where the known market place is limited. An open procedure can lead to literally hundreds of tenders being received

What will you receive in the Tender Pack ?

• ITT – Invitation To Tender – This will include some Legal jargon and clauses including

TUPE, timetable, award criteria and general instructions

• Questionnaire – This will be ONLINE and allow you to save in draft form. If applying for multiple Frameworks then The Chest will save your answers on ‘like for like’ questions.

• Certificate Of Non Collusion - To sign and return

• Form Of Tender – To sign and return

• Specification – For information

• Maps – Zoning for the different Frameworks

• Pricing Schedule – To be completed and returned

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Online Questionnaire

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TUPE

Transfer of Undertakings (Protection of

Employment) Regulations 2006

• Does TUPE apply ?

• TUPE During The Tender Process

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Award Criteria

Section Maximum

Total Score

Weighting

Organisation

Profile

Grounds For

Exclusion

For

Information

Pass / Fail P/F

Compliance /

Standards

Pass Fail

Technical

Capacity

Q1 100

Q2 400

0

P/F

Q1 10

Q2 40

Social Value 100

Totals 600

10

N/A

Provider A

Completed

Pass

Pass

Q1 80

Q2 200

100

380

Provider B

Clarification

Required

Pass

Pass

Q1 50

Q2 320

50

420

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8

5

2

0

Scores

10

Award Matrix

Assessment Interpretation

Excellent The approach has been tailored specifically to suit the contract’s objectives and the requirements of the specification, uses innovative approaches to deal comprehensively with the main management and service risks, and is likely to maximise performance and deliver continuous improvement.

Good

Acceptable

Weak

Fail

The approach demonstrates a good understanding of the contract’s objectives and the requirements of the specification. It deals fully with the main management and service risks and provides for delivering continuous improvement over the life of the contract.

The approach demonstrates an adequate understanding of the contract’s objectives and the requirements of the specification.

It covers the main management and service risks to an acceptable standard.

The approach meets the specification but fails to demonstrate an adequate understanding of the requirements of the specification.

The approach does not meet the requirements of the specification.

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2

Criteria Ref

1

Example Award Criteria

Maximum Score

QUALITY – 60%

• Safeguarding

• Method Statement

• Recruitment and Retention

• Contract Reporting

• Joint Working Arrangements and Governance

Total

600

100

250

50

50

150

PRICE – 40%

Urban

Rural

Extra Rural

400

100

100

200

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So, What Is An Excellent

Answer ???

• Very simply…An Excellent answer answers the question and then some.

• Think of it as a 3 stage process

1. How do you do it ? (How)

2. Why do you do it that way? (Impact)

3. What are the added value/innovation? (Outcomes)

Be clear and to the point !!!

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‘Excellent’ Answer Tips

1.

Start with the basics. The Evaluation panel may not know you so don’t presume they do.

2.

Use the word count allowance ! Expand and don’t rely on Yes/No or one sentence answers.

3. Too many words? Use bullet points ! Be clear, concise and cut out the waffle.

4. Ask someone to read your answers and offer advice.

5.

Look at the question, underline key words and think “how can I gain points over the competition?”

6.

Read the question and ask yourself “why are they asking that?”

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Tendering Tips 1

• 1. TIME. Check the deadlines for requesting and then returning tender documents/completing online Questionnaire. Zero tolerance on late bids !!!

• 2. HELP. Don't be put off by tender documentation. Ask for help. Go to ‘Discussion’

Section on The Chest and submit your questions.

• 3. READ. Read the specification and other documentation carefully so that you fully understand what is required;

• 4. INTRODUCTION. Treat us aliens from the planet Zog !!!

• 5. INFORMATION. Ensure you supply all information requested and in the correct format. If you cannot supply all the information then send a clarification question via

‘Discussion’ on The Chest.

• 6. RELEVANCE. Do not include general publicity information with your tender unless you have been specifically asked to do so.

• 7. LOCALITY. Look at the question and think ‘as a local supplier, how can I gain points over the national competition?’

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Top Tips 2

• 8. SCORING. Look at the points awarded to each question and answer accordingly.

• 9. EVALUATION. Check the criteria that will be used to evaluate the tender and ensure that your submission covers all necessary criteria adequately;

• 10. CLARITY. Be clear on the pricing model you are submitting and the assumptions you have made i.e. you can hold the price for required period.

• 11. ADDED VALUE. Consider what added value your company may offer e.g. environmental, social or community benefits;

• 12. EXPAND. Don’t rely on one sentence answers. Look at the scoring and expand including relevant information.

• 13. SIGN. Ensure you sign all documentation that it is necessary to sign and provide clear contact details;

• 14. DEBRIEF. If you are unsuccessful, you may ask for debrief in order to learn lessons for next time .

IF IN DOUBT ASK

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Questions and Answers

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Contact Details

Mike Farren - Senior Procurement And

Contracts Manager in

Commissioning, Procurement and Contract

Management (CPCM)

Email mike.farren@cumbria.gov.uk

Serving the people of Cumbria

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