•
4
Strategy
– Consolidate solutions/vendors in this space to
reduce cost. We couldn’t achieve acceptable
ROI for the project with the same cost.
– We had 55 vendors as of June 2008 providing
Collaboration solutions (voice, email, faxing,
presence, IM, conferencing)
– Directionally, we decided to move towards
Microsoft as a core vendor for UCC
(Collaboration) while maximizing our
investment in Cisco for core voice.
MARCH
APRIL
MAY
Develop
Feasibility
Development
JUNE
Plan
JULY
AUGUST
SEPT
Implement
♦ 4/5 SOW with Dell Signed
♦
3/26 Gate Review
4/26 Dell Resources Acquired – solution implementation start
♦
Wave 1 – Internal Participants:
5/21 UC Solution Implemented
♦
5/24 Wave 1:Group 1 Participants Roll-out
Group 1: EUS, TRAC, EA
Group 2: Plant I/T COE, GAM, CarVal,
Tartan PI Team *
6/4 Combined Dev & Plan Gate Review
Decision re: Wave 2 – External Participants
♦
6/7 Wave 1:Group 2 Participants Roll-out
♦
7/30 60-day assessment complete
♦
8/13 Findings Report
complete
8/30 Implement
Gate Review
♦
3/26 Decision to pursue or not
♦
Optional
4/12 Cost/effort to enable external participants
♦
4/26 Target participants identified
♦ Early May Governance Decision on
Environment Readiness
Optional Wave 2 – External Participants**:
Group 1: Microsoft / Dell
Group 2: General Mills; Other customers/suppliers
** A decision to proceed with Wave 2, may require amending Dell’s SOW
♦
7/1 External participant roll-out
♦
Wave 2 Complete
5
Platforms & Functions
Individual Consumers
Top 1,000 conferencing consumers account for
55% of total spend
Conferencing spend % by top individual
consumers
Cargill cost trending:
~20% average annual
growth over the last 3 years
Adoption through awareness!
Organization Chart
Supervisor: Brendan Anderson
Mentor: Matt Urness
Steve Hanson
Andrew Peavey
Kelsey Dirnberger
Joe Milledge
Vincent Hartogh
Joshua Wyss
Allen Yang
Kyle Ryan
Project Process
Project Results
http://mslync.cargill.com
Promote Lync Adoption
• 52 servers with 100% dedication to Lync
• 42 Physical servers, 10 virtual
• 6 total pools, ~69,000 users
o 4 regional user pools (NA/LA - EMEA/AP)
o 2 “Hidden DMZ” front end pools (think Directors)
o 8 Edge Servers, with security filters installed to block DDOS attacks and
force TLS-DSK
• 12 GoDaddy certificates
• 1 certificate alone has 70+ Subject Alternative Name (SAN) entries
• ~50 SIP domains
• Full HA/DR functionality
http://blogs.perficient.com/microsoft/2013/08/lync-a-tale-of-stretching-the-limits-ofsupportability/
Lync “Central Site”
NA DataCenter
West_NA DMZ
NA - SIP/Media/AV
NA User
NA - SIMPLE URL/
Lync Web App/
Mobility/PowerPoint
Lync Server 2013
Edge Servers
“Meet” URL
NA - SIMPLE URL/
Lync Web App/
Mobility
Lync Server 2013 Pool
“Meet” URL
TMG Server 2010
SQL Mirror
West_NA Hidden DMZ
SQL Mirror
DMZ FE Pool
NA and LA
PowerPoint
Shared Resources
Office Web Apps
LA - SIMPLE URL/
Lync Web App/
Mobility/PowerPoint
Paired Pools
LA DataCenter
Lync Server 2013 Persistent Chat
“Meet” URL
West_LA DMZ
LA - SIMPLE URL/
Lync Web App/
Mobility
LA - SIP/Media/AV
“Meet” URL
LA User
Lync Server 2013
Edge Servers
Lync Server 2013 Pool
1
SQL Mirror
2
Lync Global PSTN Access
cnet
Lync Conf Number 01932 86 1886
SAS VAN GENT DC
SAO PAULO DC
PBX
MetroE
cnet
Cobham
cnet
Gateway2
Gateway1
CUCM
CUCM SIP TRK
CCM
Gateway1
Lync Conf Number: +55 11 5099-xxxx
OCDC- Minneapolis
Lync Conf Number +31 115 459 xxx
PSTN
CUCM
Gateway1
Minneapolis Ext Access
+1952742xxxx
cnet
Dialogic
10.21.12.9
Lync Conference Number: 65-639-3-xxxx
Gateway1
Toll-Free & Toll
+1866858xxxx
+1847228xxxx
Gateway2
cnet
UVN
Gateway1
CUCM
SINGAPORE DC
Pt to Pt E1/T1
PRI RJ45
2
cnet
CNET
Connection
ELK GROVE DC
2
2
http://support.microsoft.com/kb/2721341