Milkovich/Newman: Compensation, Ninth Edition International Pay Systems Chapter 16 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter Topics Managing Variations: The Global Guide The Social Contract Culture Trade Unions and Employee Involvement Ownership and Financial Markets Managerial Autonomy 16-2 Chapter Topics (cont.) Comparing Costs Comparing Systems National Systems-Comparative Mind-Set Strategic Market Mind-Set Expatriate Pay Borderless WorldBorderless Pay? Globalists Your Turn: Coke and IBM 16-3 Understanding international compensation begins with recognizing variations (differences and similarities) and figuring out how best to manage them. 16-4 Managing Variations How people get paid around the world depends on differences (and similarities) in the following general factors – Economic – Institutional – Organizational – Employee 16-5 Exhibit 16.1: Guide to International Compensation 16-6 Variation in International Pay Practices Social contracts Cultures Trade unions Ownership and financial markets Managers’ autonomy 16-7 The Social Contract Viewed as part of the social contract – Employment relationship is more than an exchange between an individual and an employer – It includes The government All enterprise owners All employees Relationships and expectations of these parties form the social contract 16-8 Exhibit 16.3: Social Contracts and Pay Setting 16-9 Culture Shared mental programming rooted in values, beliefs, and assumptions shared in common by a group of people Influences how information is processed 16-10 Culture and Managing International Pay Assumption that pay systems must be designed to fit different national cultures is based on the belief that most of a country’s inhabitants share a national character Job of a global manager – Search for national characteristics whose influence is assumed to be critical in managing international pay systems 16-11 Culture Matters, but So Does Cultural Diversity How useful is the notion of a national culture when managing international pay? – Only a starting point – Can be thought of as the “average” – Provides some information about what kinds of pay attitudes and beliefs you are likely to find in an area – Over reliance on the “average” can seriously mislead 16-12 Culture Matters, but So Does Cultural Diversity (cont.) Interplay among various conditions within each nation or region, taken as a whole, form distinct contexts for determining compensation – Economic – Institutional – Organizational – Individual 16-13 Factors Affecting International Pay Ownership and capital markets Managers’ autonomy 16-14 Comparing Costs Factors affecting wage comparisons – Standard of living costs – Purchasing power – Working time required 16-15 Exhibit 16.8: Strategic Similarities and Differences: An Illustrated Comparison 16-16 Strategic Market Mind-Set Localizer: “Think Global, Act Local” – Designs pay systems to be consistent with local conditions – Business strategy is to seek competitive advantage by providing products and services tailored to local customers – Operate independently of corporate headquarters 16-17 Strategic Market Mind-Set (cont.) Exporter: “Headquarters Knows Best” – Basic total pay system designed at headquarters and is “exported” world-wide for implementation at all locations – Exporting a basic system makes it easier to move managers and professionals among locations – One plan from headquarters gives all managers around the world a common vocabulary and a clear message what the leadership values 16-18 Strategic Market Mind-Set (cont.) Globalizer: “Think and Act Globally and Locally” – Seek a common system to be used as part of “glue” to support consistency across all global locations – Headquarters and operating units are heavily networked to shared ideas and knowledge – Performance is measured where it makes sense for the business – Pay structures are designed to support business 16-19 Types of Expatriates Expatriates - Individuals whose citizenship is that of employer’s base country Third country nationals (TCNs) - Individuals whose citizenship is neither employer’s base country nor location of subsidiary Local country nationals (LCNs) - Individuals who are citizens of country in which subsidiary is located Advantages of hiring LCNs Advantages of bringing in expats or TCNs 16-20 Exhibit 16.9: Why Expatriates Are Selected 16-21 Exhibit: 16.10 Common Allowances in Expatriate Pay Packages 16-22 Elements of Expatriate Compensation Salary Housing Taxes Allowances and Premiums 16-23 Common Allowances in Expatriate Pay Packages Financial Allowances Social Adjustment Assistance Family Support 16-24 Balance Sheet Approach Premise – Employees on overseas assignments should have same spending power as they would in their home country Home country is standard for all payments Objectives – Ensure cost effective mobility of people to global assignments – Ensure expatriates neither gain nor lose financially – Minimize adjustments required of expatriates 16-25 Exhibit 16.11: Balance Sheet Approach 16-26 Other Approaches: Compensation for Expatriates Negotiation Localization Modified balance sheet Decrease allowances Lump-sum/cafeteria plan 16-27 Expatriate Systems → Objectives? How the expatriate pay system affects competitive advantage, customer satisfaction, quality, or other performance concerns Lack of attention to aligning expatriate pay with organization objectives Employee Preferences 16-28 Borderless World--Borderless Pay? Corporations attempting to become “globally integrated enterprises,” are creating cadres of globalists: – Managers who operate anywhere in the world in a borderless manner To support a global flow of ideas and people, companies are also designing borderless, or at least regionalized, pay systems – Testing ground for this approach - European Union 16-29