Chapter 1

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Introduction to Information Systems
Steve Bray
Syllabus
Website
stevebraysduis.wordpress.com
IS Chapter 1
 Learning Objectives
 Differentiate among data, information, and knowledge.
 Differentiate between information technology
architecture and information technology infrastructure.
 Describe the global business environment and the new
information technology infrastructure.
 Discuss the relationships among business pressures,
organizational responses, and information systems.
IS Chapter 1
 Opening Case Google
 Management information systems (MIS)
 Information technology (IT)
Information Systems: Concepts and
Definitions
 Data, Information, and Knowledge
 Information Technology Architecture
 Information Technology Infrastructure
Architecture of an online travel agency.
An organization’s IT components, platform, IT services, and IT
infrastructure.
Organizational server farms in relation
to the Internet.
Friedman’s Ten Flatteners

Fall of the Berlin Wall

Netscape now a public offering

Development of workflow software

Uploading

Offshoring

Supply Chaining

Insourcing

Informing

The Steroids
Business Pressures, Organizational
Responses, and IT Support
 Business Pressures
 Market Pressures.
 Global Economy and Strong Competition
Business pressures, organizational
performance and responses, and IT support.
IS Chapter 1
 Information Systems and Information Technologies are
Integral to Your Lives
 IT Offers Career Opportunities
Chapter 1 Summary
 Differentiate among data, information, and knowledge
 Differentiate between information technology
infrastructure and information technology architecture.
 Describe the global, Web-based platform and its
relationship to today’s business environment.
 Discuss the relationships among business pressures,
organizational responses, and information systems.
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