Finish: History of JDM Begin: Linear Judgment Models Psychology 466: Judgment & Decision Making Instructor: John Miyamoto 10/06/2015: Lecture 02-2 Note: This Powerpoint presentation may contain macros that I wrote to help me create the slides. The macros aren’t needed to view the slides. You can disable or delete the macros without any change to the presentation. Outline • Brief history of the psychology of decision making • Capacity limitations in human cognitive processes • Four linear judgment models ♦ Why are psychologists interested in linear judgment models? ♦ How can we make decisions based on a linear judgment model? Psych 466, Miyamoto, Aut '15 History of Psych of Decision Making 2 History of the Psychology of Decision Making • Victorian rationality, Freudian irrationality, behaviorist arationality. • Expected utility theory (Von Neumann & Morgenstern, 1944) Rational agent model of economic behavior • Heuristics and biases movement, 1970 – 1990 (approx.) • Reactions to heuristics and biases movement Evolutionary psychology, ecological psychology, naturalistic decision making, Bayesian models of psychological processes • Psychology of happiness • Separate development – neuroscience of decision making (current hot topic!) Psych 466, Miyamoto, Aut '15 The Cognitive Approach to Judgment & Decision Making 3 The Cognitive Approach to Judgment & Decision Making • Cognitive limitations – limitations on human cognitive capacity affect judgment and decision making • Heuristics and biases movement: 1970 – 1990 (approx.) • Reactions to heuristics and biases movement ♦ Evolutionary psychology ♦ Ecological psychology ♦ Naturalistic decision making ♦ Bayesian models of psychological processes ♦ Emotion in decision processes Psych 466, Miyamoto, Aut '15 The Standard Memory Model 4 The Standard Cognitive Model of Human Memory H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory Psych 466, Miyamoto, Aut '15 Sensory Registers 5 H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory • Sensory registers retain the sensory information for very brief periods of time. Psych 466, Miyamoto, Aut '15 Working Memory 6 H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory • Working memory (WM) holds a limited amount of information for 10 – 20 seconds. Thoughts are actively manipulated in WM. Psych 466, Miyamoto, Aut '15 Long-Term Memory 7 H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory • Long-term memory (LTM) retains information over longer periods of time. LTM interacts with WM. Psych 466, Miyamoto, Aut '15 General Hypothesis of Cognitive Research 8 H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory General Hypothesis of Cognitive Research ♦ Limitations in working memory impose limitations on human ability to engage in complex reasoning. ♦ Decision making requires complex reasoning. Psych 466, Miyamoto, Aut '15 Basic Message: Cognitive Limitations Produce Simplifications 9 Working Memory (WM) Has Severe Capacity Limitations • WM can only hold a limited number of "chunks" of information. Information is lost from WM fairly quickly (within ~20 sec.) • When information is complex, people are forced to simplify the reasoning process. • Simplifications can lead to distortions. • EXCEPTION: Experience can teach one to integrate specific types of complex information but only in some cases. ♦ Example: Expert chess players can reason about complicated chess problems. ♦ Example: Experienced drivers can understand traffic situations that are actually very complex. Psych 466, Miyamoto, Aut '15 Same Slide but with Additional Comment re the Role of Attention 10 Working Memory (WM) Has Severe Capacity Limitations • WM can only hold a limited number of "chunks" of information. Information is lost from WM fairly quickly (within ~20 sec.) • When information is complex, people are forced to simplify the reasoning process. • Simplifications can lead to distortions. • Limited WM implies that attention plays a central role in cognition. ♦ Misallocation of attention can lead one to overlook important relevant info. ♦ Complex information processes have many points at which cognitive limitations can exert an influence. Psych 466, Miyamoto, Aut '15 Where Are We in this Lecture? 11 Where Are We in the Lecture? • Normative and prescriptive decision models require complex representations and processing • Cognitive limitations cause us to simplify decisions, and this can produce errors NEXT: How to Deal with Cognitive Complexity • Intuitive clinical judgment versus statistical Models • Brunswik’s Lens Model of Human Judgment • Linear models applied to making better choices • Applications to clinical judgment Psych 466, Miyamoto, Aut '15 Clinical vs Actuarial Jdmt 12 Intuitive Judgment versus Acturial Judgment • Intuitive judgment ♦ ♦ Combine complex information in your head Make decision based on gut feeling • Actuarial judgment (a.k.a. statistical model or linear model) ♦ Base decisions on a statistical decision rule. • Intellectual warfare between cognitive psychology and clinical psychology. (Especially in 1950's - 1970's). Psych 466, Miyamoto, Aut '15 Statistical Models Outperform Human Judges 13 Examples of Judgment Problems • We will only consider decisions to which intuitive judgment and actuarial judgment (statistical methods) both apply. -------------------------------------------------------------------------E.g., Clinicians attempt to identify patients with progressive brain dysfunction. ♦ ♦ ♦ Data = intellectual test results Experienced clinicians achieved 58% correct detection of new cases. Statistical model achieved 83% correct detection of new cases. • E.g., Bank loan officer must decide which loan applications are “good risks” and which are “bad risks.” • E.g., Professors must decide which applicants will do well in grad school and which will not do well. Psych 466, Miyamoto, Aut '15 Critique of Clinical Judgment – What Is It? 14 Critique of Clinical Judgment • Clinical insight – does it exist? • Clinical judgment – what is it good for? • Clinical judgment – what are its weaknesses? • Accusation: Belief in the efficacy of intuitive clinical judgment is a cognitive conceit. Psych 466, Miyamoto, Aut '15 General Finding: Stat Models Outperform Human Judges 15 General Finding: Stat Models Outperform Human Judges • Statistical models almost always outperform the human judges on clearly defined decision tasks. • Human cognitive processes are good at noticing particular pieces of information. ♦ Does my friend look happy? Sad? Stressed? Irritated? ♦ Is the patient nervous? Defensive? Exhibitionistic? • Human cognitive processes are not good at integrating multiple pieces of information. ♦ Can I predict how my friend will feel about a surprise party? ♦ Can the clinician predict how the patient will progress after 4 months of therapy? Psych 466, Miyamoto, Aut '15 Implications of this Lecture / END 16 Implications of this Topic We can improve human decisions by stressing what humans are good at: ... noticing what are important issues that are relevant to a decision; ... evaluating how good or bad is an outcome on a specific dimension; while avoiding what we are not good at: ... combining complex information in our heads. • Know thyself → Make better decisions Psych 466, Miyamoto, Aut '15 Brunswik's Lens Model 17 The Lens Model of Egon Brunswik To-be-judged criterion = the thing you are trying to predict. Figure 3.1 of Hastie & Dawes. Judgment = the “judge’s” prediction (you are the judge) Cues = things you can observe about the criterion Psych 466, Miyamoto, Aut '15 The lens model is a conceptualization of the structure of typical judgment problems. Examples of Judgment Problems: Explain Idea of Criterion, Cues & Judgment 18 Examples of Judgment Problems Psych 466, Miyamoto, Aut '15 Brief Digression: Definition of Holistic Judgment 19 Holistic Judgment • Holistic judgment - judgment of a complex trait from multiple cues by means of a single intuitive judgment as opposed to a calculation based on a formula. Psych 466, Miyamoto, Aut '15 Example of Holistic Judgment 20 Example of Holistic Judgment • Suppose a clinician has to decide whether a patient is suicidal and should be hospitalized. He considers patient’s appearance, what patient says, the patient’s background and record, previous interactions, etc. Eventually clinician makes a decision based on an intuitive integration of all this information. ------------------------------------------------------------------------• Note: Holistic judgment may include stages in which the judge considers component features of the decision. • What makes it a holistic judgment is that the ultimate evaluation is made by the judge through an intuitive integration of all of the information about the decision. Psych 466, Miyamoto, Aut '15 Digression on the Meaning of “Holism” 21 Holism • Holistic judgments are sometimes called global judgments to distinguish them from judgments that evaluate the separate cues. “Holism” is sometimes written as “wholism.” • Holistic judgment strategies are contrasted with analytical judgment strategies. Analytical judgment strategy: Break the decision into component parts; use an explicit calculation to combine these parts. Psych 466, Miyamoto, Aut '15 Claims Regarding Holistic & Analytical Judgment Strategies 22 Claims Regarding Holistic & Analytical Judgment Strategies • Claim: An analytical judgment strategy will generally produce better predictions than a holistic judgment strategy. ♦ E.g., clinical judgments are more often correct if they are made analytically than if they are made holistically. ♦ E.g., your own predictions of what will happen in sports events, on the stock market, and predictions about social behavior will be more often correct if they are made analytically than if they are made holistically. • Related Claim: An analytic judgment strategy is better than an intuitive judgment strategy because it provides a better way to combine complex information. Psych 466, Miyamoto, Aut '15 Analytical versus Intuitive Judgment Strategy (cont.) 23 Do Analytical Judgment Strategies Exclude Human Intuition? NO! • A human judge is still needed to ... ... decide what are the important issues in a decision; ... judge how good or bad an outcome would be on a particular dimension, ♦ e.g., social impact of a decision, health impact of a decision, political impact of a decision, etc. Psych 466, Miyamoto, Aut '15 Reminder: Standard Model of Human Memory 24 H&D Fig. 1.1 Sensory Input Buffers Working Memory Central Executive Phonological Buffer Goal Stack Visuospatial Buffer Long-Term Memory (Reminder) General Hypothesis of Cognitive Research ♦ Limitations in working memory impose limitations on human ability to engage in complex reasoning. ♦ Decision making requires complex reasoning. Psych 466, Miyamoto, Aut '15 Four Linear Judgment Models 25 Four Linear Judgment Models 1. Using multiple regression on objective data for which the true state is known. 2. Using multiple regression on judgment data where the true state is not known. 3. SMART (Simple Multi-Attribute Rating Technique) 4. Unit Weighting Model -------------------------------------------♦ Except for Model 4 (unit weighting), the models do NOT describe everyday judgment. ♦ Some natural models are similar to these models. ♦ Using any of these models can improve human performance. Psych 466, Miyamoto, Aut '15 Same Slide with Expanded Comments about Each Model 26 Four Linear Judgment Models 1. Using multiple regression on objective data for which the true state is known. • This method produces a proper linear model that is statistically the best way to generate accurate predictions. 2. Using multiple regression on judgment data where the true state is not known. • This method produces a model of the judge (abbreviated as MUD or Model of the jUDge) 3. SMART (Simple Multi-Attribute Rating Technique) ♦ This method produces an improper linear model. 4. Unit Weighting Model • This method produces an improper linear model. Psych 466, Miyamoto, Aut '15 Relevance of these Four Models to Assignment 1 27 Relevance of these Four Methods to Assignment 1 Four Linear Judgment Models 1. Proper Linear Model 2. Model of the Judge (MUD) 3. SMART (Simple Multi-Attribute Rating Technique) (a type of improper linear model) 4. Unit Weighting (a type of improper linear model) • Assignment 1: Explain how to use a linear judgment procedure to choose 1 UW course to take. ♦ ♦ ♦ Minimize issues of major or minor requirements. Compare intuitive judgment and linear judgment models. On Assignment 1, you only need to explain 1 of 4 methods. Psych 466, Miyamoto, Aut '15 Introduction to Baron’s College Admission Decision Problem 28 Next: Explain These Four Methods on a Concrete Judgment Problem • Concrete Problem: Predicting college performance (GPA) based on information in a college application. ♦ Predictions based on a linear model – how to produce them ♦ Predictions based on a model of the judge – how to produce them ♦ Predictions based on SMART method ♦ Predictions based on unit weights – how to produce them Assignment 1: Pick one of these four methods. Describe this method and then discuss its strengths and weaknesses relative to other methods (including intuitive judgment. Psych 466, Miyamoto, Aut '15 Continue the Intro to Baron's College Admission Problem 29 Baron's College GPA Judgment Problem • Using the terminology of the lens model, the GPA judgment problem looks like this: Terminology Example Criterion (what we want to predict) Cues (these are things we know) Judgment (this is our prediction) Psych 466, Miyamoto, Aut '15 COL = College GPA of high school student GPA = High school GPA SAT = SAT test scores REC = recommendations (converted to ratings) ESS = essay quality (converted to a rating) PRE = Estimate (guess) of student’s future college GPA Table Showing Data & Variables for the College Admission Example 30 Judgment Data Used in Baron's Chapter 20 COL = college GPA. This is the criterion. This is what the judge wants to predict. SAT = SAT score; REC = judge's rating of the recommendation; ESS = judge's rating of the student's essay; GPA = high school GPA. These are the cues. Psych 466, Miyamoto, Aut '15 Comment re Qualitative Variables 31 Qualitative Variables Must Be Converted To Quantitative Variables SAT, GPA are already quantitative. REC = strength of recommending letters is qualitative; convert to quant measure by having humans rate the letters for how positive they are. ESS = quality of applicant’s essay is qualitative; convert to quant measure by having humans rate the essay for how good it is. Psych 466, Miyamoto, Aut '15 Four Methods for Predicting Future Cases 32 Four Ways to Compute a Statistical Prediction Model Method 1: Multiple regression applied to existing data. Called a “proper linear model” Next Method 2: Multiple regression applied to a judge’s predictions Called a “model of the judge” Method 3: SMART Method with "importance" weights Called the SMART method or importance weighting method Method 4: Unit weighting model Called the “unit weighting model or unit weighting method” Psych 466, Miyamoto, Aut '15 Multiple Linear Regression 33 Method 1: Multiple Linear Regression • Multiple linear regression is a statistical method for finding a formula that predicts the criterion from a set of data. COL is the criterion Psych 466, Miyamoto, Aut '15 These are the cues PRE = statistical prediction (predicted college GPA) Prediction Equation from the Multiple Regression 34 Prediction Equation with 4 Predictor Variables COL = the criterion = college GPA = to-be-predicted quantity SAT, REC, ESS, GPA are the cues (predictor variables) Prediction Equation PRE = 0.000175·SAT + 0.092·REC + 0.217·ESS + 1.893·GPA 5.161 The regression weights for the prediction equation are underlined above: A statistics program can compute the regression weights based on the data in the table. Psych 466, Miyamoto, Aut '15 Example of a Regression Equation 35 Prediction Equation with 4 Predictor Variables COL = the criterion = to-be-predicted quantity SAT, REC, ESS, GPA are the cues (predictor variables) Prediction Equation PRE = 0.000175·SAT + 0.092·REC + 0.217·ESS + 1.893·GPA 5.161 Example: If a high school student has SAT = 1200, REC = 3.7, ESS = 3.9, GPA = 3.2, then we predict PRE = 0.000175·(1200) + 0.092·(3.7) + 0.217·(3.9) + 1.893·(3.2) – 5.161 = 2.2933 Psych 466, Miyamoto, Aut '15 How to Use the Multiple Regression Model to Predict New Cases 36 How We Use the Linear Regression Model • Step 1: Apply multiple regression calculation to data for which the value of the criterion (COL) is known. This produces the prediction equation. • Step 2: Use the prediction equation to predict the criterion (COL) for new cases where the value of the criterion is NOT known. Psych 466, Miyamoto, Aut '15 Linear Model Outperforms the Human Judge 37 Linear Model Outperforms Human Judges • In Baron’s college GPA example, the statistical model makes more accurate predictions of college GPA than do expert human judges. • Same finding on many other examples (see Dawes, Faust & Meehl paper) • Is this surprising? Is it interesting from the standpoint of psychology? Who cares? Or who might care? ♦ Judges think that they make their judgments by means of a complex, interactive, nonlinear evaluation of the cues. ♦ Whether or not the judge's introspections are veridical, the results of these studies show that a much simpler combination of the cues can produce better predictions than the processes used by human judges. Psych 466, Miyamoto, Aut '15 Return to Outline of Models 38 Four Ways to Compute a Statistical Prediction Model Method 1: Multiple regression applied to existing data. Called a “proper linear model” Method 2: Multiple regression applied to a judge’s predictions Next Called a “model of the judge” Method 3: SMART Method with "importance" weights Called the SMART method or importance weighting method Method 4: Unit weighting model Called the “unit weighting model or unit weighting method” Psych 466, Miyamoto, Aut '15 Model of the Judge 39 • The values of the criterion (COL) are NOT available. Not Available • Researcher has available the scores for SAT, REC, ESS and GPA. Not Available Method 2: Model of the Judge • Researcher asks the judge to make intuitive, global predictions for these cases. This produces the column labeled "JUD” (next slide). Psych 466, Miyamoto, Aut '15 Same Slide Except JUD Column Added to Table 40 • The values of the criterion (COL) are NOT available. Not Available • Researcher has available the scores for SAT, REC, ESS and GPA. Not Available Method 2: Model of the Judge • Researcher asks the judge to make intuitive, global predictions for these cases. This produces the column labeled "JUD." Psych 466, Miyamoto, Aut '15 Same Slide Except Column Labeled “MUD” Added to Table 41 • “Policy Capturing”. Not Available • Compute a regression model that predicts JUD (Model of the jUDge or MUD). Not Available Method 2: Model of the Judge It is an accident that in this example, JUD and MUD are identical • Example: MUD = (–5x10–18)·SAT + 0.1·REC + 0.1·ESS + 2.0·GPA 4.8 • Use the MUD model to predict college GPA (COL) for these cases or future cases. Psych 466, Miyamoto, Aut '15 Discussion of Model of the Judge 42 Tuesday, October 06, 2015: The Lecture Ended Here Psych 466, Miyamoto, Aut '15 43 Discussion of Case 2: Model of the Judge (MUD) • Empirical findings for Case 2 are the same as for Case 1 ♦ MUD more accurate than the intuitive judgments of the judge. ♦ Judges think that they make their judgments by means of a complex, interactive, nonlinear evaluation of the cues. ♦ Whether or not this is really true, studies show that a much simpler combination of the cues produces better predictions. • We don't need to know the value of the criterion (COL) in order to find a statistical formula (prediction equation) that can outperform the judge. . Psych 466, Miyamoto, Aut '15 Why Does MUD Outperform the Judge? 44 Why Does MUD Outperform the Judge? The model of the judge (MUD) is a model of the judge’s decisions, not of the criterion (reality). • The MUD outperforms the judge because the statistical formula is consistent – it treats each case by the same formula. • A human judge has all sorts of random variations in his or her judgment. These random variations simply increase the inaccuracy (error) of the judge's predictions. Psych 466, Miyamoto, Aut '15 Four Methods – SMART Method is Next 45