NATIONAL TRANSMISSION A ND DESPATCH COMPANY LTD TSG ANNUAL REPORT – 2013 (Jan-Dec, 2013) TECHNICAL SERVICES GROUP “PROFESSIONAL O&M PERSONNEL FROM TSG” ISSUED BYCHIEF ENGINEER TSG NTDCL LAHORE JANUARY 2014 TSG-AR (T)-001/R1 1 Acknowledgement The annual report of Technical Services Group for the calendar year 2013 has been prepared for submission to different stakeholders such as GSO and GSC Departments of NTDCL/DISCOs, WAPDA Power wing, GENCOs, IPPs, renowned electrical contractors, etc., for giving a complete picture of the activities of TSG. The General Manager (Services Division) NTDC wishes to place on record its appreciation for services rendered by TSG’s staff, JICA and AKC/JICA Consultants in achieving substantial progress of the Japanese Technical Cooperation Project for Improvement of Training Capacity on Grid System Operations and Maintenance in The Islamic Republic of Pakistan. Gulzar Ahmad Bhatti General Manager (SD) NTDCL Foreword Dear stakeholders, thank you for the continuous support for TSG. It had been 2.5 years passed since starting of the PROJECT. In 2013, TSG has drastically improved by getting the aid from JICA All textbooks were improved based on good suggestions from the stakeholder, new technical information through the TOT (Training of Trainer) in JAPAN and new equipment supplied by JICA. And also TSG had occupied a good player as technical consultants in the field of the P&I, Grids and T/L for the NTDCL and DISCOs. As a result, TSG dispatched the Skill Enhanced 129 people, Promotion Criteria passed 326 people and refresher course graduated 7 people. In addition, TSG held 7 seminars/workshops for the related 249 people. Next year, TSG will continue to improve the training contents and consulting power for the stakeholder. Mohammad Arshad Mirza Chief Engineer TSG 2 Table of Contents Sr. No. 1 1.1 1.2 2 2.1 2.2 2.3 3 3.1 3.2 4 4.1 4.2 4.3 4.4 4.5 4.6 5 6 Description Page Introduction of TSG 4 Capacity Building of TSG 4 Basic Policy of TSG 5 Trainings 6 Training Purposes 7 Condition of Trainees for getting TSG Training 7 Tabulated & Statistical Data of Trainees 9 Technical Services 13 Scope of Technical Services/Consultancy Services 14 Tabulated & Statistical Data of Services Rendered 16 Achievements in the Year 2013 17 Progress on TSG/JICA Project for Capacity Building of 17 TSG NTDCL Refresher courses 24 External Meetings 24 Seminars/Workshops 24 Special Promotion Criteria (PC) training course for 25 Telecommunication Department of NTDCL Training Facilities Up-gradation 25 Organizational Changes during the Year 2013 26 Summary of Report 26 3 1. INTRODUCTION OF TECHNICAL SERVICES GROUP Technical Services Group, hereinafter called “TSG” was established in June 1985 vide an agreement between WAPDA (Govt. of Pakistan) and CIDA (Canadian International Development Agency-Govt. of Canada) with the objective to improve capabilities for maintaining the GSO system in WAPDA. The joint project of CIDA-WAPDA was completed in 1990. Thereafter TSG was working without any external support or assistance till the project under technical cooperation of JICA (Japan) started in April, 2011 for capacity building of TSG. Since 2005, TSG is functioning under the Services Division NTDCL. 1.1 Capacity Building of TSG On 30.04.2005, an agreement was signed between Govt. of Pakistan and Govt. of Japan for improvement of training capacity on grid system operation and maintenance in Pakistan. Then the need of improvement of training capacity of TSG NTDC was identified during the visit of a fact finding mission of JICA (Japan International Cooperation Agency) Japan. A team of AKC (Asia Kyodo-Sekkei Consultant)/JICA experts, arrived at TSG Lahore in April 2011 for 1st survey visit of TSG NTDCL to undertake and start the project. The 3-years project started in April 2011 and will be completed in December 2014 Japanese Technical Cooperation Project for Improvement of Training Capacity on Grid System Operations and Maintenance in The Islamic Republic of Pakistan The following three main objectives were set for the project: a) Provision of new and modern training equipment by JICA b) Revision/up-gradation of the old training course books and facilities based on the knowledge and skills acquired through TOT c) Training of trainers (TOT) of TSG engineers and instructors in Japan 4 1.2 Basic Policy of TSG TSG Policy To contribute to the continuous improvement in performance of grid system in Pakistan through the basic technical education and the advanced technology Activities for achievement of target objectives of TSG Policy: By maintaining a competent team of engineers and technicians in TSG as technical expert as well as trainer, By having an effective and numerically clear Annual Plan and Long Term Plan of Trainings and Technical services, By having an effective Maintenance & Management System of Training Equipment and Facilities, By introducing a culture of personal safety, fellow’s safety and equipment safety not only while on the work but also in the general public, By having a system of feedback, evaluation and technical information sharing among all the stakeholders of TSG i.e. trainees, their supervisors and management of GSO field of NTDCL/DISCOs & IPPs through meetings, seminars, technical workshops, etc. Through training of each technical employee of grid system operation and maintenance, for improvement of his professional skill and better contribution towards the development, Through providing on-job trainings, technical services and consultancy in all the three major fields of grid system i.e. Substation Equipment, Transmission Lines and Protection & Instrumentation, By having a regular time based as well as need based system of up-gradation and revision of training courses at TSG training centers to keep them in-line with the requirement of grid system operation and maintenance. “PROFESSIONAL O&M PERSONNEL FROM TSG” 5 2. TRAININGS Scene of Seminar on Condition Monitoring of Power Transformer by M/s. Prescon Engineering Lahore Scene of Grid Maintenance training Class GC-129 at NKLP Training Center 6 Trainings To accomplish the target objectives based on TSG basic policy, TSG conducts training courses mainly for GSO technical staff. TSG training courses are of two basic categories, Skill Enhancement (SE) trainings and Promotion Criteria (PC) trainings. Each category has three fields i.e., Grids Operation and Maintenance, Protection & Instrumentation (P&I), and Transmission Line (T/L). Refresher courses and seminars/workshops are also conducted time to time along with these trainings. 2.1 Training Purposes Each training course of TSG has its specified purpose as described below: Skill enhancement (SE) course is to learn applied theory of relevant courses such as Grids Maintenance, P&I and Transmission Line maintenance (Dead line & Live line) with practical in workshop / laboratory and enhance technical skill for hands on working on the actual job. Promotion Criteria (PC) course is to refresh the knowledge in relevant field (grid maintenance, grid operation, P&I, T/L, etc.) through lectures and fields visits of grid system. Refresher Course/Short Course is to relearn about the specific equipment through the lectures & demonstrations by TSG instructors or manufacturer’s experts. Seminar/Workshop is to learn about the new technologies presentations by the manufacturer’s representatives. 2.2 Condition of Trainees for getting TSG Trainings The conditions and entitlement criteria of trainees for getting TSG training is as under: 7 For Skill Enhancement training: The trainee must be a regular technical employee of GSO NTDLC/DISCOs/GENCOs/WAPDA and IPPs preferably with 1-year experience in the relevant field. The trainees having 3-years Diploma or Bachelor of Engineering need no previous experience of GSO. For Promotion Criteria training: The trainee should be a regular employee of GSO NTDCL/DISCOs/GENCOs/WAPDA, should have passed departmental promotion examination and should be in the zone of promotion as per his company’s (NTDCL or DISCO) promotion rules and seniority list. 8 2.3 Tabulated & Statistical Data of Trainings 2.3.1 Table-1 Total Data Trained Personnel Sr. No. Training Discipline No. of Trained Grand Personnel During Total the Year-2013 since 2001 Skill Enhancement Training 1 Grid Station Maintenance 2 Protection & Instrumentation 3 Transmission Lines (Dead Line) 4 Transmission Lines (Live Line) Promotion Criteria Training 1 Grid Station Maintenance 1.1 ASSA-to-Fitter-II/Elect-II 1.2 Fitter-II/Elect-II -to- Fitter-I/Elect-I 1.3 Fitter-I/Elect-I -to- AFM 1.4 AFM -to- FM 1.5 Under Matric Officials 2 Grid Station Operation 2.1 ASSA-to-SSA 2.2 SSA-to-SSO-II 2.3 SSO-II – to - SSO-I 3 Protection & Instrumentation 4 Transmission Lines 5 Telecommunication Department (NTDCL) 5.1 Mechanic-to-Supervisor 6 Refresher Courses 6.1 DC Battery Chargers 6.2 Energy Meters 6.3 Protection Relays 4.4 Safety & First Aid 7 Seminars/workshops Total*1) 9 54 30 8 37 634 308 347 99 22 27 8 7 - 166 154 153 126 10 48 19 85 29 71 366 645 718 243 678 10 40 7 249 711 22 10 7 23 249 4998 *Notes: Target training programs for SE are based on the training schedule which is course end in the calendar year as follows. i) Group-47, 48 and 49 for P&I ii) GC-126, 127, 128 and 129 for Grids iii) DLC-70 for T/L 10 2.3.2 Table-2 Company vise (NTDCL/DISCOs) Data of Trained Personnel Sr. No. Training Discipline No. of Trained Personnel During the Year-2013 Skill Enhancement Training 1 Grid Station Maintenance 2 Protection & Instrumentation 3 Transmission Lines (Dead Line) 4 Transmission Lines (Live Line) Promotion Criteria Training 1 Grid Station Maintenance 1.1 ASSA-to-Fitter-II/Elect-II 1.2 Fitter-II/Elect-II -to- Fitter-I/Elect-I 1.3 1.4 Fitter-I/Elect-I -to- AFM AFM -to- FM 2 Grid Station Operation 11 Total NTDCL IESCO LESCO FESCO QESCO NTDCL HESCO IESCO MEPCO LESCO QESCO GEPCO NTDCL TESCO PESCO HESCO FESCO GEPCO 43 4 1 3 3 22 3 1 1 1 1 1 7 1 16 7 7 7 54 NTDCL PESCO IESCO NTDCL TESCO PESCO NTDCL NTDCL SEPCO 15 6 1 15 2 10 8 4 3 22 30 8 37 27 8 7 2.1 ASSA-to-SSA 2.2 SSA-to-SSO-II 2.3 SSO-II – to - SSO-I 3 Protection & Instrumentation 4 Transmission Lines 5 5.1 6 6.1 7 Telecommunication (NTDCL) Mechanic-to-Supervisor Refresher Courses Protection Relays Seminars/workshops 12 NTDCL TESCO PESCO SEPCO NTDCL PESCO IESCO SEPCO NTDCL PESCO HESCO SEPCO NTDCL LESCO MEPCO HESCO QESCO IESCO PESCO NTDCL PESCO TESCO QESCO 17 2 10 19 11 4 3 1 13 5 35 32 21 1 2 2 1 1 1 41 25 2 3 48 NTDCL 10 10 NTDCL QESCO NTDCL LESCO GEPCO FESCO 5 2 140 100 5 4 7 19 85 29 71 249 3. TECHNICAL SERVICES Scene of 132kV SF6 Gas CB Installation Training by SIEYUAN China Experts at 132kv G/S Rewaz Garden LESCO Lahore Scene of 132kV SF6 Gas CB Installation Training by SIEYUAN China Experts at 132kv G/S Rewaz Garden LESCO Lahore 13 Technical Services Besides providing training to the workforce of GSO, it is also a primary objective of TSG to provide technical services/ consultancy services to them to improve their performance capability and reliability of the grid system as and when demanded. The quality standard of services is in accordance with the well-recognized international/national standards and the equipment manufacturer’s recommendations. Safety of the personal as well as of the equipment is given priority number one. 3.1 Scope of Technical Services/Consultancy Services The present scope of technical services/ consultancy services of TSG includes: - Erection, testing and commissioning of grid station equipment such as Transformers, Circuit breakers, Disconnecting switches/Isolators, DC battery bank, etc., - Trouble shooting and overhauling of grid station equipment such as overhauling of circuit breakers, overhauling of on load tap changers (OLTC) of power transformers, etc., - Testing, commissioning and trouble-shooting control and protection & instrumentation (P&I) relays and devices, - Repair of different types of auxiliary equipment such as battery chargers, protection relays, testing sets, etc., - Testing and commissioning of line bays, transformer bays and complete grid station of all voltage levels, such as 500kV, 220kV, 132kV, 66kV, etc. The testing package includes: i) Current Transformers (CT): Current ratio test, Excitation/Saturation characteristics/Knee-point test, Winding resistance test, Polarity test, Insulation resistance test, C&DF test, etc. ii) Potential Transformers (PT/VT): Voltage ratio test, Insulation resistance test, etc. 14 iii) Capacitor Voltage Transformers (CVT): Voltage ratio test, Insulation resistance test, C&DF test, etc. iv) Protection Relays: Programming and Functional testing, etc. v) Transformers: TTR test, C&DF test, Insulation resistance test, Winding resistance test, Oil testing, Short circuit test, Open circuit test, Zero sequence impedance test, Bushing CT tests, etc. vi) Shunt Reactors: C&DF test, Insulation resistance test, Winding resistance test, Oil testing, Bushing CT tests, etc. vii) Circuit Breakers: Open / close Timing test, Contact resistance test, insulation resistance test, Hi-pot test, SF6 gas tests, etc. viii) Isolator / Disconnect Switches: Insulation resistance test, Contact resistance test, etc. ix) Station Grounding System: Earth resistance test, Earth mesh integrity test, etc. x) DC Battery Banks: Ampere Hour (AH) capacity test, Impedance test, etc. xi) Any other machine or equipment subject to the available facilities. - Technical studies and condition assessment studies of grid system equipment, and investigation of their failures, etc. - Technical vetting of requirements of spare parts of grid station equipment. - Issuance and up-gradation of the SOP (Standard Operating Procedures) for inspection and maintenance of grid system. - Thermovision survey of grid stations and transmission lines. - Technical audit of grid stations and transmission lines. - Testing and calibration of energy meters at cut off points in NTDCL, DISCOs, GENCOs, WAPDA and IPPs as per requirements of WPPO Department - Any other task subject to the available facilities. 15 3.2 Tabulated & Statistical Data of Technical Services Rendered TECHNICAL SERVICES AND CONSULTANCY SERVICES RENDERED DURINING THE YEAR-2013 Sr. No. Description of Services Quantity 1 Technical Audit of Grid Stations 2 2 Impedance Test of DC Battery Banks 89 3 Overhauling of OLTCs of 450MVA, 500/220kV 2 Auto Transformer Bank 4 Installation of DC Battery Bank 1 5 Thermovision Survey of Transmission Lines 50km 6 Repairing and Calibration of DC Battery Chargers 8 7 Testing and Calibration of Energy Meters 331 8 Pre-commissioning Testing Complete/Partial Grid 5 Stations 9 Pre-commissioning Testing Complete/Partial 7 Transmission Lines 10 Testing and Commissioning of Protection Relays 15 11 Testing of Bushing CTs 40 12 500kv Shunt Reactors 1 13 Capacitor Voltage Transformers (CVT) 11 14 Potential Transformers (PT) 3 15 Current Transformers (CT) 14 16 Overhead Bus Bars 2 17 Condition Assessment Studies and Inspections of 31 Grid Station Equipment 16 4. ACHIEVEMENTS IN THE YEAR-2013 The main achievement by TSG are related to the project of capacity building of TSG which was started in April 2011 with the cooperation of JICA Japan beside the routine training program and technical services/consultancy services program of TSG. The salient achievements during the year-2013 are as mentioned below: 4.1 Progress of the TSG/JICA Project for Capacity Building of TSG NTDCL As per implementation strategy of the Project, the Project is being executed in two ways i.e. indirect supervision of AKC/JICA Experts/Consultants from Japan and site visits survey of AKC/JICA Experts/Consultants to TSG NTDCL Lahore Pakistan. Progress on objectives and performance activities in this regard is as under: 4.1.1 Outcome of the three main objectives of TSG/JICA Project i) With the commencement of 3rd and last batch of TSG engineers and instructor’s training of trainers (TOT) in February, 2013 in Japan, the objective of TOT completed successfully. TOT of 1st batch and 2nd batch has already been commenced in Japan in October, 2011 and November, 2012 respectively. ii) The objective of provision of new and modern training equipment by JICA, completed in 2013. All the proposed 45 items of training purpose testing equipment have been received and deployed at TSG training centers NKLP Lahore, Tarbela and Gatti Faisalabad. iii) Revision/up-gradation of the old training course books of all the skill enhancement courses has been completed in the year 2013. New books have been printed partially and implemented. Placement of TSG documents (Basic policy of TSG, Annual Plan for TSG Trainings for the year 2013, Annual Report for the year 2012, Long Term Strategy of TSG, SOP for TSG Trainings, SOP for Operation and Maintenance of Grid System) on the website of NTDCL (download: www. ntdc. com. pk / services / publications) 17 4.1.2 List of Training Equipment Sr. No. Name of Equipment Pictures of Equipment Transformer Turn Ratio 1 (Single Phase) (TTR) Test Set Transformer Turn Ratio 2 (3 Phase) (TTR) Test Set 3 Digital Low Resistance Ohm Meter For Contact Resistance Universal Relay Test Set 4 5 FREJA 306 Secondary Injection Test Set Model: SVERKER 780 6 7 AC/DC Clamp-on Meter AC Clamp-on Meter 18 Digital Multi Meter 8 Leakage Current Monitor 9 for Lighting Arrestors Energy Meter Test Set/3-Phase 10 Full Automatic Test System Model: MT786 Make: ZERA (Germany) Digital Oscilloscope 11 Insulation Resistance Test Set 12 Oil Di-electric Test Set 13 (0-100KV) VARIAC, 14 Single Phase (0-240V) 19 VARIAC, 15 Three Phase (0-500V) Phase Angle Measuring Set 16 (Digital) Line Impedance Test Set 17 CT Analyzer 18 Analog Multi Meter 19 DC Hi-pot Test Set 20 (160KV) C&DF Test Set (2.5KV) 21 Circuit Breaker Open/Close 22 Timing Test Set TM 1600 20 Winding Resistance Test Set 23 Distance Protection Relay 24 [7SA-6125, Siemens] Over Current Relay 25 [7SJ6005, Siemens] Over Current Relay 26 [SPAJ 140C, ABB] Differential Protection Relay 27 [7UT6125] Motor Drive Unit for 28 On Load Tap Changer Type ED100 Earth Resistance Tester 29 Personal Protective Equipment 30 Kit for Trainees (PPE) D.C Voltage Power Supply Set 31 21 Primary Injection Test Set 32 Sweep Frequency Response 33 Analyzer (SFRA) SF6 Gas Handling Plant 34 SF-6 Gas Leakage Detector 35 SF-6 Gas Purity Test Set 36 SF-6 Gas Dew Point Test Set 37 D.C Supply Grounding 38 Detecting Test Set Earth Fault Detector 22 Distance Protection Relay 39 [P443, Alstom] Distance Protection Relay 40 [REL650, ABB] Differential protection relay 41 [P642, Alstom] Over Current Relay 42 [P14, Alstom] DC Battery Impedance Test Set 43 DC Battery AH Capacity Test Set 44 Vacuum Checker for VCB 45 4.1.3 Activities on Objectives of the TSG/JICA Project i) 6th visit survey of TSG NTDCL in January, 2013. ii) 7th visit survey of TSG NTDCL in June, 2013. The visit survey also includes meetings/presentations with GSO FESCO Faisalabad, WAPDA Engineering Academy Faisalabad, GSO NTDCL Circle Gatti Faisalabad, GSO MEPCO 23 Multan, GSO NTDCL Multan, for information sharing about Capacity Building Project of TSG and its benefits to GSO O&M personnel. iii) 8th visit survey of TSG NTDCL in September, 2013. The visit survey also includes 4th JCC (Joint Coordination Committee) meeting at MoWP Islamabad iv) 9th visit survey of TSG NTDCL in December, 2013 The visit survey also includes meetings/presentations with GSO GEPCO, in addition special external meeting (GSO summit) with GSO NTDC Lahore, GSO NTDCL Multan, GSO LESCO, GSO GEPCO, GSO FESCO, GSO MEPCO in December, 2013 4.2 Refresher Courses/Short Courses TSG conducted the following refresher courses/short courses in the year 2013: i. Protection Relays The course contents were as under: Theory, interfacing and testing with FEJA 306 (Programma) and Doble F6150 Universal relay test sets of Distance Protection Relay P443 (Alstom), Distance Protection Relay 7SA5111 (Siemens), Differential Protection Relay P642 (Alstom), Differential Protection Relay 7UT5125 (Siemens), Over Current Protection Relay P145 (Alstom) 4.3 External Meetings TSG conducted the following external meetings in the year 2013: i. Information sharing sessions regarding TSG’ Capacity Building under TSG/JICA Project and TSG’ New Training Programs, its benefits to GSO and introduction of Training Evaluation and Quality Assurance and Feedback System held by JICA/AKC experts and TSG counterpart experts at the following locations: - FESCO Headquarter Faisalabad in June, 2013 - WAPDA Engineering Academy Faisalabad in June, 2013 - 500 kV GSO Circle NTDCL Gatti Faisalabad in June, 2013 - CE GSO Region NTDCL Multan in June, 2013 24 - MEPCO HQ Multan in June, 2013 - GEPCO HQ Gujranwala in December, 2013 - GSO NTDCL Lahore, GSO NTDCL Multan, GSO LESCO, GSO GEPCO, GSO FESCO, GSO MEPCO in December, 2013 4.4 Seminars/Workshops TSG conducted the following seminars and technical workshops in the year 2013: i. Seminar on Condition Monitoring of Power Transformers and SFRA by M/s. Prescon Engineering Lahore in March, 2013 ii. Seminar on Training Demonstration of OMICRON CT Analyzer, and Line Impedance Test Set by M/s. Omicron Expert Austria in May, 2013 iii. Seminar on Low Loss Conductor (Aluminum clayed) by M/. JPS Japan in June, 2013 iv. Seminar on Training Demonstration of SFRA Test Set Model FRAX150 by M/s. Megger Expert UK in June, 2013 v. Seminar on CDM (Clean Development Mechanism) awareness by the Consultant Planning Power NTDCL in July, 2013 vi. Seminar on Training Demonstration of GE make, Numerical Protection Relays by M/s. EPISOL Lahore in August, 2013 vii. Seminar on SIEYUAN China make, 132 kV SF6 Gas Circuit Breakers, CTs, PTs, CVTs, Disconnect Switches, GIS by M/s. SIEYUAN China Experts in September, 2013 4.5 Special Promotion Criteria (PC) training course for Telecommunication Department of NTDCL TSG arranged special promotion criteria training course at NKLP CENTER Lahore for Telecommunication Department of NTDCL upon the request of CE Telecommunication NTDCL WAPDA House Lahore for telecommunication technicians. Telecommunication NTDCL engineers imparted the training. The course contents were as under: 25 Basic electronics, SCADA (Supervisory Control and Data Acquisition), SDH (Synchronous Digital Hierarchy), PDH (Plesiochronous Digital Hierarchy), Optical Fiber, Switching equipment, Power Line Career (PLC) (Analogue/Digital). 4.6 Training Facilities Up-gradation a) Conference room at NKLP training center has been furnished properly. b) Air conditioners, Photo copy machine, multimedia have been provided at NKLP Center. 5. Organizational Change during the Year 2013 a) CE TSG was changed from Mr. Nawab Din to Mr. Mohammad Arshad Mirza b) Mr. Khalid Mehmood Manager Grid TSG was promoted and transferred/posted as Chief Engineer System Protection NTDCL Lahore c) Mirza Muhammad Akram Additional Manager was posted as Manager Grids TSG on current charge bases d) Mr. Tariq Ali Shah Additional Manager was posted as Manager TL TSG on current charge bases e) Mr. Muhammad Mustafa Additional Manager was posted as Manager P&I TSG on current charge bases f) Mr. Amir Zamir Khan Additional Manager was posted as Manager R&D TSG on current charge bases g) Naeem Akhtar Additional Manager was posted as Principal GSO Training Center Tarbela on current charge bases 6. Summary of Report i) Training of Trainers (TOT) 3rd (last) batch of TSG engineers and instructor’s training of trainers (TOT) has been completed successfully for the improvement of the TSG instructors, and the Action Plan made during TOTs has been effective to TSG improvement for training program and technical services. ii) New and modern training equipment 26 The provision of new and modern training equipment by JICA has been completed in the middle of 2013. All the proposed 45 items of training purpose testing equipment have been received and deployed at TSG training centers NKLP Lahore, Tarbela and Gatti Faisalabad. iii) Revision/up-gradation of the training course books Revision/up-gradation of the old training course books of all the skill enhancement courses has been completed in the year 2013. New books have been printed partially and implemented. iv) Number of trainees Comparison of increase or decrease in numbers of trainees with the previous year i.e. 2012 and 2013 is as follows: In addition of regular training program such as skill enhancement and promotion criteria, several refresher/short courses, seminars/workshops and special promotion criteria had been conducted in this year, consequently TSG could achieve the 94% increment of trainee’s number. Total trained personnel in 2012 Total trained personnel in 2013 % increase or decrease 366 100% 711 194% 94% increase v) Monitoring system with evaluation sheets (feedback) TSG has a quality assurance program for evaluation of training quality at training centers and its effectiveness in the field. Feedback of trainees and their supervisors is obtained through a prescribed format of questionnaires upon the completion of each training course. The grading criteria for overall quality rating of training is as under: Quality Assurance and Evaluation Grading Criteria for TSG Trainings “4” for Very good “3” for Good “2” for Average “1” for Not good The annual average grading rating for the year-2013 is ‘3.3’. The grading ratings for each directorate are 3.4 for Grid, 2.9 for P&I and 3.6 for TL respectively. 27 Mailing Address Chief Engineer (TSG) NTDCL TSG Training Center 220kV Grid Station, NKLP, Feroze Pur Road Lahore Telephone: 042 35821418 Fax: 042 35821498 28 29