Kingdom of Saudi Arabia The National Commission for Academic Accreditation & Assessment COURSE SPECIFICATION Management information system MISC 344 1 Course Specification King Abdualziz University Institution College/Department College of Science & Art Khulais A Course Identification and General Information 1. Course title and code: 2. Credit hours MISC 344 3 Hours 3. Program(s) in which the course is offered. (If general elective available in many programs indicate this rather than list programs) Bachelor Degree in Management Information System (MIS) 4. Name of faculty member responsible for the course Dr. Hussain Ahmad Awad 5. Level/year at which this course is offered fourth year 6. Pre-requisites for this course (if any) N/A 7. Co-requisites for this course (if any) N/A 8. Location if not on main campus College of Science & Art Khulais kf03 B Objectives 1. Summary of the main learning outcomes for students enrolled in the course. Define the meaning and scope of e-business and e-commerce and their different elements; Summarise the main reasons for adoption of e-commerce and e-business and barriers that may restrict adoption; Use resources to define the extent of adoption of the Internet as a communications medium for consumers and businesses; Outline the business challenges of introducing e-business and e-commerce to an organization. 2. Briefly describe any plans for developing and improving the course that are being implemented. (eg increased use of IT or web based reference material, changes in content as a result of new research in the field) As such, after completing this course the student should be able to: Understand the concepts of e-business concept Understand E-business Infrastructure and strategy Appreciate business models for Business to Business (B2B) and Business to 2 Consumer (B2C) e-commerce. Evaluate e-business scenarios and propose appropriate e-business investment strategies Appreciate and understand topics related to e-business such as supply chain management, customer relationship management change management, Eprocurement, and e-marketing. Understand sectoral and regional differences in e-business applications Determine how best an organization can make strategic use of the facilities provided by the Information Superhighway in order to achieve its goals. Understand some of the new forms of organizational structure and work that can be brought about through advanced telecommunications and GroupWare C. Course Description (Note: General description in the form to be used for the Bulletin or Handbook should be attached) 1 Topics to be Covered List of Topics No of Weeks Contact hours Introduction to e-business and e-commerce 1 3 E-commerce fundamentals 1 3 E-business Infrastructure 1 3 E-environment 1 3 E-business Strategy 1 3 Supply Chain Management 2 6 E-procurement E-marketing 1 3 1 3 1 3 1 3 1 3 1 3 Customer Relationship Management Change management Analysis and Design Implementation 2 Course components (total contact hours per semester): 3 Lecture: Tutorial: Laboratory 36 0 0 Practical/Field work/Internship Other: 0 0 3. Additional private study/learning hours expected for students per week. (This should be an average :for the semester not a specific requirement in each week) 60-90 minutes per class, an average of 4-5 hours per week. 4. Development of Learning Outcomes in Domains of Learning For each of the domains of learning shown below indicate: A brief summary of the knowledge or skill the course is intended to develop; A description of the teaching strategies to be used in the course to develop that knowledge or skill; The methods of student assessment to be used in the course to evaluate learning outcomes in the domain concerned. a. Knowledge (i) Description of the knowledge to be acquired 1. Each student will be able to define and describe ethical, legal, cultural and organizational issues of internet technologies. 2. The student should gain advanced knowledge in the subject of electronic business and commerce. Each student will be able to demonstrate an understanding the theory and applications of the subject matter 3. The student will gain skills in writing and presenting research papers in the area of electronic business in the different domains of the subject area. 4. Each student will be able to describe the functional areas and constituent ingredients of the electronic business as well as to relate the material learned to the unique environment of the university surroundings and the country, and be able to integrate this knowledge when assessing different situations. 5. Each student will be able to effectively communicate orally and in writing what he has learned in this area. 6. Each student will be able to describe the use of internet technologies and the role of information resources in enhancing performance and research in this area. 7. Each student will be able to demonstrate effective leadership styles, teamwork and collaborative behavior throughout the group based assignment of the course 4 assessment. (ii) Teaching strategies to be used to develop that knowledge Lecture Introductory idea through Case study Discussion of the idea. Students' participation in a Work groups (iii) Methods of assessment of knowledge acquired Giving answers to the case study questions. Relating the case study lessons to the whole topic of the chapter. Individual and Group Assignment through Exams Presentations - Readings support. b. Cognitive Skills (i) Description of cognitive skills to be developed explore both the technical and business-related implications of electronically mediated commerce. trace the development of electronic business from its origins in electronic data interchange to its current growing importance. explores the potential of electronic business for future development and the development of the ‘Information Society' explores the impact of the Information Superhighway on economic and social regeneration through the creation of new forms of organizational structure and working practices. introduces the student to the strategic, cultural, legal and ethical issues facing business organizations in their daily use of the Internet. (ii) Teaching strategies to be used to develop these cognitive skills Introduce group project and case study approaches to enable students to have an experience in problem solving situations. Embed development of some elements of cognitive skills through assignments. Introduce exercises and training process in E-commerce courses that promote critical thinking and ability to seek solutions. (iii) Methods of assessment of students cognitive skills 5 Assessment of exercises and training process. Assessment of assignments. Exams : o First Exam o Second Exam o Reading Assignments and Participation o Final Exam c. Interpersonal Skills and Responsibility (i) Description of the interpersonal skills and capacity to carry responsibility to be developed Students should be responsible for their own learning that requires using means to analysis. The students should be aware of ethical and professional issues involving values and moral judgments in ways that are sensitive to others. The students will have the ability to work constructively in a group. The students will have the ability to describe and put into practice principles and techniques of supervision, management, and leadership. (ii) Teaching strategies to be used to develop these skills and abilities N/A (iii) Methods of assessment of students interpersonal skills and capacity to carry responsibility N/A d. Communication, Information Technology and Numerical Skills (i) Description of the skills to be developed in this domain. Students will have the ability to communicate in Arabic and English both orally and in writing. Student will have sufficient knowledge in information technology that will enable them to gather, interpret, and communicate information and ideas. Students will have sufficient background in statistical or mathematical techniques that will enable them to apply in making a plans. Students will have sufficient skills in communication that enable them communicate fairly. (ii) Teaching strategies to be used to develop these skills Using a Franco languages (Arabic and English) in classes. Introduce one course in communication skills in general education 6 which will enhance the student’s communication skills. Students will be exposed to oral presentation in designated courses. (iii) Methods of assessment of students numerical and communication skills Assessment of student communication skills will be through the Arabic, English and communication courses, senior projects, , and term papers. The oral skills will be tested in the oral presentation of the projects. Marks given for reports and presentations in all courses will include a component for effectiveness of presentation. e. Psychomotor Skills (if applicable) (i) Description of the psychomotor skills to be developed and the level of performance required N/A (ii) Teaching strategies to be used to develop these skills N/A (iii) Methods of assessment of students psychomotor skills N/A 5. Schedule of Assessment Tasks for Students During the Semester Assess ment Assessment task (eg. essay, test, group project, examination etc.) Week due 1 First exam 6 Proportion of Final Assessment 25% 2 Quiz 8 10% 3 Second exam 12 25% 4 Final exam 16 40% 5 Work group 10% 6 7 8 7 D. Student Support 1. Arrangements for availability of teaching staff for individual student consultations and academic advice. (include amount of time teaching staff are expected to be available each week) One office hour daily E Learning Resources 1. Required Text(s) Reading: E-Business and E-Commerce, 2/E , Dave Chaffey, Prentice Hall, 2. Essential References Reading: E-Business and E-Commerce, 2/E , Dave Chaffey, Prentice Hall, 3- Recommended Books and Reference Material (Journals, Reports, etc) (Attach List) N/A 4-.Electronic Materials, Web Sites etc http://vig.pearsoned.co.uk/catalog/academic/product/0,1144,013609368X-SS,00.html 5- Other learning material such as computer-based programs/CD, professional standards/regulations N/A F. Facilities Required Indicate requirements for the course including size of classrooms and laboratories (ie number of seats in classrooms and laboratories, extent of computer access etc.) 1. Accommodation (Lecture rooms, laboratories, etc.) Lecture rooms 2. Computing resources 8 Data show and smart board 3. Other resources (specify --eg. If specific laboratory equipment is required, list requirements or attach list) N/A G Course Evaluation and Improvement Processes 1 Strategies for Obtaining Student Feedback on Effectiveness of Teaching Analysis of students’ performance on the tests and final. Comparison of students’ scores on test I, test II and Final exam. Asking students about their difficulties every now and then during the semester. Students’ comments during office hours. Watch for students weaknesses while doing exercises in class. Focus group discussion with small groups of students 2 Other Strategies for Evaluation of Teaching by the Instructor or by the Department N/A 3 Processes for Improvement of Teaching Using an internet access to prove some real case, and try to visit some organizations to study their information system 4. Processes for Verifying Standards of Student Achievement (eg. check marking by an independent member teaching staff of a sample of student work, periodic exchange and remarking of tests or a sample of assignments with staff at another institution) I record areas of difficulty. I focus on individualized instruction in class. Students do all exercises in class either orally or in writing. I give feedback and provide individual help. 9 5 Describe the planning arrangements for periodically reviewing course effectiveness and planning for improvement. Confidential completion of standard course evaluation questionnaire: Students forms will be completed before the final exam. 10