Introd - 1 STRATEGIC MANAGEMENT ACCOUNTANTS Dynamic Business Partners Introd - 2 Peter Drucker made the following comments: “Accounting has become the most intellectually challenging area in the field of management, and the most turbulent one.” Accounting is the primary discipline attempting to answer questions … “few executives yet know how to ask: What information do I need to do my job? When do I need it? And from whom should I be getting it?” Drucker, Peter E., “Be Data Literate—Know What to Know,” The Wall Street Journal, December 1, 1992, p. A16. Introd - 3 MANAGEMENT DECISIONS Should I make this product? How can I improve market share? Is there a better way to provide this Service? What will this change cost me? Introd - 4 MANAGEMENT vs. FINANCIAL ACCOUNTING Management Internal focus Decision driven Emphasis on future Detailed Segment evaluation Subjective (if relevant) Financial External focus G.A.A.P. driven Historical orientation Aggregate Entity-wide evaluation Objective Introd - 5 Strategic Cost Management Strategic position analysis--an organization’s basic way Value chain analysis-of competing to sell the study of valueproducts or services. producing activities, stretching from basic raw materials to the Cost driver analysis-- final consumer of a the study of factors that product or service. cause or influence costs. STRATEGIC MANAGEMENT ACCOUNTING Introd - 6 “Accounting exists within an business primarily to facilitate the development and implementation of business strategy... Three important generalizations emerge from this way of viewing management accounting: Accounting is not an end in itself, but only a means to help achieve business success Specific accounting techniques or systems must be considered in terms of the role they are intended to play In evaluating the overall accounting system... the key question is whether the overall fit with strategy is appropriate.” Shank, John K. and Vijay Govindarajan, Strategic Cost Management, The Free Press, Macmillan, Inc., 1993, pp. 6-7. Introd - 7 EMERGING THEMES OF BUSINESS AND MANAGEMENT Highly Competitive Environment Advanced Technologies Continuous Change Process Orientation De-regulation Introd - 8 Competition Price/cost Competition takes place on these dimensions. Quality Time Service Diversity Introd - 9 Missions, Goals, and Strategies Mission - the basic purpose toward which activities are directed. Introd - 10 Missions, Goals, and Strategies Goal - a definable measurable target or objective based on the organization’s mission. Introd - 11 Missions, Goals, and Strategies Strategy - a course of action that will assist in achieving one or more goals. Introd - 12 Porter’s Strategic Positions Cost leadership Product or service differentiation Focus on market niche Introd - 13 MANAGEMENT DECISION - MAKING CYCLE Establishment of goals Revision of plans Planning Organizing Control Action Review of results Developing means to achieve goals Introd - 14 An Activity (A Unit of Work) Waiter or Waitress Activity Seat customer and offer menu Take customer order Bring order to kitchen Bring food to customer Replenish beverages Determine and bring bill to customer Collect money and give change Clear table Introd - 15 Structural Cost Drivers Structural cost drivers are fundamental choices about the size and scope of operations and technology employed in delivering products or services to customers. Introd - 16 Structural Cost Drivers For a chain of discount stores-- Determine the type of construction Determine the location Determine the kind of technology employed in the store Determine the size of the stores Introd - 17 Organizational Cost Drivers Organizational cost drivers are choices concerning the organization of activities and choices concerning the involvement of persons inside and outside the organization in decision making. Introd - 18 Organizational Cost Drivers Deciding to work closely with a limited number of suppliers. Providing employees with cost information and authorizing them to make decisions. Deciding to reorganize the existing equipment in the plant so that sequential operations are closer. Introd - 19 Organizational Cost Drivers Designing components of a product so they can only fit together in the correct manner. Deciding to manufacture a low volume product on low-speed, general-purpose equipment rather than high-speed, special-purpose equipment. Introd - 20 Activity Cost Drivers Activity cost drivers are specific units of work (activities) performed to serve customer needs that consume costly resources. Introd - 21 Activity Cost Drivers Customers Served by activities Activities Activities consume resources Resources Costs Resources cost money