AE’s JOB TICKET ACCOUNTING CHECKLIST When Opening Job Enter Due Date Enter Name/Title Select Job Type (when applicable) Remove Creative Team Members That Won’t Be Involved Add Brief Description Add Client PO# (when applicable) Select Job Tasks a) Select separate tasks for staff time tracking vs external costs (any cost we’ll be receiving an invoice for or recon from Amex) b) Select the account management task based on the job (i.e. creative, interactive, strategic, PR or media) c) Add the NBA task for estimating/pitching time when applicable. This time affects the overall client profitability when comparing job costs vs. revenues so it needs to be proportional to estimated GP and amortized during the course of the job/project (i.e. don’t spend 10 hours pitching a 3 hours job) Enter Estimated Amounts a) Every task needs an estimated amount. Enter estimated staff hours in the staff window and estimated external costs in expenses with 15% m/u for media buys and 25% m/u for everything else. Exception made for jobs with timeline tasks – only roll up tasks require an estimate b) Verify that estimate amounts appear in the AE snapshot, if not you need to activate them by selecting final estimate in the dropdown bar in the estimate window c) All estimates need to reflect amounts that client approved or you are confident the client is willing to pay for the work requested d) All estimates above $1,000 require the interactive/creative directors review and RD approval (see estimate checklist) e) During this time job production status should be set to “awaiting estimate approval” Create Purchase Orders And Insertion Orders a) Ask accounting to add new vendors to the system and provide info needed (see new vendors checklist) b) Use a task that only relates to external costs (no time tracking) and verify that same amount (gross) is also in the job task estimate c) Once created, verify client code shows on the PO d) Ask accounting to create IO’s for media buys e) Create a Google doc for media buys and give access to accounting so IO #’s can be added for easy reference f) Add 15% m/u for media and 25% for everything else Additional Checklist For Client First Job Ask accounting to open new client ticket and provide info needed (see new client check list) Provide copy of signed client agreement to accounting within 2 weeks of estimate approval and no later than 30 days from beginning of work Provide accounting copy of Client PO (when applicable) Notify accounting of any down payment invoice needed Notify accounting of any recurring billings (same amounts) that need setting up During Work In Progress Stop recording time against NBA as soon as work on estimated deliverables starts. Notify client that work on deliverables cannot commence without estimate sign-off Involve only team members who have the appropriate skillset for the job and whose time is covered by the estimate Clearly state how much time to spend on each task in the task instructions in the first line. Estimate was vetted by team leaders so time should enough for scope/deliverables If performance issues arise, identify the problem, address it directly with the person concerned and resolve it promptly. Document issues details and efforts to resolve and if the same issue persists and you have to address it more than 3 times with the same person, assign tasks to back up staffer and refer issue to HR right away If deliverables are discovered to be more time consuming than estimated, stop work and notify/renegotiate with client Monitor budget and update the production status each time you touch the job Have client approve change order for requests beyond scope If web hosting is required, add change order so cost of first charge is reflected in the job estimate and notify accounting to set up future recurring billing At End Of Month Billing Approve billing of unbilled staff time and external costs (see billing worksheets) by updating the job financial status If a job is completed, select the appropriate financial status and production status If an external cost hasn’t hit the job yet (see job costs report) evaluate whether to bill PO’s or IO’s (PO’s should show on your billing worksheet) Don’t wait until external costs hit the job to bill them. We likely already paid those vendors with Amex which accounting recons/pays in full on the 30th of the month or we’ll be receiving a net-30 invoice from the vendor and have to wait another 30 days for next billing cycle At Completion Of Job Select a production status for closing Select the correct financial status so job is ready for next billing cycle If you have to write off costs, keep a record of reasons why and why you weren’t able to resolve it so it can be address at post mortem 11/10/15