Industrial Branding Presentation By Siddarth Patel (46) Shefali Gorakhpuri (20) Jignesh Malkan (31) Renuka Thakarda (56) Sunil Patel (47) Arti Bhatia (4) Branding • A strong brand – the expression of what a company stands for – has real value in providing differentiation in the marketplace. • Developing a strong brand takes – focus and consistency. • Branding is finding simple, yet powerful, differentiators and communicating them to customers, partners, suppliers, employees and other communities. • Great brands are built on a clear, simple set of ideas. • These ideas act as an effective platform for all brand communication and create an emotional tie with all the brand’s audiences. Aker Solutions in brief • A leading global provider of engineering and construction, technology products, execution, service and integrated solutions – Oil and gas – Process industry • Approximately 30,000 employees in around 30 countries • Royalty Costs IP - > NOK 10 MM Revenues NOK 58.3 billion (12 months to 30 June 2009) 20000 10000 0 ED&S Subsea P&T P&C EBITDA NOK 3.6 billion (12 months to 30 June 2009) 2000 1500 1000 500 0 -500 Subsea ED&S P&T P&C • Brand value – Clarity, Innovation & Drive • Brand Promise – Delivery, quality & predictability • Brand Image – Preferred partner (Ability to solve complex problems on a global scale with a highly committed team) What the logo communicates • • • • • • Clarity and precision Source of energy and innovation Logical and structured Embodies depth and suggests focus Invokes movement, suggesting new directions Weight of wordmark: – Bold = stable, solid, predictable – Lighter = new thinking, energy and agility • Colour: – The new petroleum blue and steely grey evoke a professional attitude, – Bright orange accents our fresh, dynamic palette. Brand Levels Branding Application: Level 1 (Core) • • • • Core/ Corporate Level Exclusive to corporate & executed by design professionals Strict rules apply to application of brand Core Branding not open for Customisation • • • • • • • • • Letterhead Business Cards Envelopes PPT Signage Programme Internet Just Care TM Values Powered to perform Values Business Cards, Letter Heads, ppt Powered to perform - General Brochure Brand Application Level 2 • • • • • • • Supporting / Environment • • Template based Professionally designed solutions can be populated and applied throughout the Organization • • • • Uniforms Helmets Flags Values (Collaterals) Attitude is Everything (Global Programme) Intranet Rollups Solutions Magazine Interior Signage in lobby / plasma Flag Kiosk Magazines Ad Signage Exterior & interior White & Orange painted on dark buildings & backgrounds Signage Exterior & interior Reception Area & Lobby Vinyl n aluminum or steel plate Directional Signage Roll ups Level 3: Activities & Campaigns Greatest Flexibility & Freedom Application with very specific audience Shorter life cycles Applications need to agreed with communications representative • Event/ Trade show design & graphics • Regional Recruitment Programs • Just Care (collateral) • Giveaways / leaflets • Banners • Regional newsletters Posters Trade Fairs Recruitment Campaigns & Print Ad’s Benefits • Command Price Premium • Trust, confidence & comfort • One Aker approach across the SBU’s – Win new business & vendors – Help in Joint Ventures & Alliancing • Attract & retain talent (churn < 6%) Case Study 2 (BEYOND ENGINEERING) LARSEN & TOUBRO It’s all about Imagineering L&T • 1938 - Danish engineers, Henning Holck-Larsen and Soren Kristian Toubro • USD 8.5 billion company • L&T - technology, engineering, construction and manufacturing company OVERVIEW • Larsen & Toubro Limited (L&T) is a technology, engineering, construction and manufacturing company. It is one of the largest and most respected companies in India's private sector. • Seven decades of a strong, customer-focused approach and the continuous quest for world-class quality have enabled it to attain and sustain leadership in all its major lines of business. • L&T has an international presence, with a global spread of offices. A thrust on international business has seen overseas earnings grow significantly. It continues to grow its overseas manufacturing footprint, with facilities in China and the Gulf region. • L&T believes that progress must be achieved in harmony with the environment. A commitment to community welfare and environmental protection are an integral part of the corporate vision. • Customer-focused approach and the continuous quest for world-class quality have enabled it to attain and sustain leadership in all its major lines of business. • The company's businesses are supported by a wide marketing and distribution network, and have established a reputation for strong customer support. HISTORY IN A NUTSHELL • • • • • • • • 1938, the two friends decided to forgo the comforts of working in Europe, and started their own operation in India. With the start of the Second World War in 1939, imports were restricted, compelling them to start a small work-shop to undertake jobs and provide service facilities. Germany's invasion of Denmark in 1940 stopped supplies of Danish products. They started manufacturing dairy equipment indigenously. These products proved to be a success, and L&T came to be recognized as a reliable fabricator with high standards. In 1944, ECC was incorporated. Around then, L&T decided to build a portfolio of foreign collaborations. In 1945, L&T signed an agreement with Caterpillar Tractor Company, USA, for marketing earthmoving equipment. On 7th February 1946, Larsen & Toubro Private Limited was born. In 1948, fifty-five acres of undeveloped marsh and jungle was acquired in Powai. In December 1950, L&T became a Public Company with a paid-up capital of Rs.2 million. The sales turnover in that year was Rs.10.9 million • • • • • In 1956, a major part of the company's Bombay office moved to ICI House in Ballard Estate. A decade later this imposing grey-stone building was purchased by L&T, and renamed as L&T House - its Corporate Office. The sixties saw a significant change at L&T - S. K. Toubro retired from active management in 1962 The sixties were also a decade of rapid growth for the company, and witnessed the formation of many new ventures: UTMAL (set up in 1960), Audco India Limited (1961), Eutectic Welding Alloys (1962) and TENGL (1963). By 1964, L&T had widened its capabilities to include some of the best technologies in the world. In the decade that followed, the company grew rapidly, and by 1973 had become one of the Top-25 Indian companies In 1976, Holck-Larsen was awarded the Magsaysay Award for International Understanding in recognition of his contribution to India's industrial development. He retired as Chairman in 1978. Today, L&T is one of India's biggest and best known industrial organisations with a reputation for technological excellence, high quality of products and services, and strong customer orientation. It is also taking steps to grow its international presence. SUBSIDARIES AND ASSOCIATES The L&T Group has a number of subsidiaries & associates worldwide • Engineering and construction • Machinery and Industrial products • Information Technology • Financial Services Building a Strong Brand 'It's all about Imagineering' Reflects the sharpening focus on knowledge-intensive businesses as the company migrates to the upper end of the technology spectrum. Branding Elements For - Brand differentiation & Brand recognition. • Comprises two elements – – the monogram and – the name of the company in its distinctive typeface. • The L&T monogram, when used independently, virtually symbolizes the organization. • Geometrical precision, clarity and ease of identification. • Its sharp contours reflect the precision that is a hallmark of L&T's products. • The 60 degree tilt of the letters 'L' and 'T' suggest dynamism and a continuing forward thrust. • Designed by a Danish engineer - Otto Begtrup-Hansen in the early 40's when L&T began its foray into manufacturing. • The monogram featured on a host of products - from tiny switchgear to the worlds biggest FCC regenerator. • Wherever it is seen, it has come to be associated with the values that the Company stands for - quality, trust and reliability At The Core something of impeccable value • The L&T vision reflects the collective goal of the company. It was drafted through a large scale interactive process which engaged employees at every level, worldwide. CORPORATE SOCIAL RESPONSIBILITIES Brand Promotion and Building Confidence among all Stakeholders • L&T believes that the true and full measure of growth, success and progress lies beyond balance sheets or conventional economic indices. • It is best reflected in the difference that business and industry make to the lives of people. Through its social investments, L&T addresses the needs of communities residing in the vicinity of its facilities, taking sustainable initiatives in the areas of heath, education, environment conservation, infrastructure and community development. • The company proactively provides assistance in situations such as natural calamities and assists victims of nature's fury or social neglect. Many social initiatives are undertaken in partnership with government agencies and NGOs. Delivering Promise “ We feel very proud to have contributed significantly to realizing India’s dream of an indigenous nuclear submarine “ – A.M. Naik CMD BUILDING CREDIBILITY Achievements 1. The World's largest Tubular Reactor for a petrochemical plant 2. The world's largest Continuous Catalyst Reactor 3. The world's largest Fluid Catalytic Cracking Regenerator 4. The world's longest Product Splitter 5. The world's longest LPG pipeline 6. Asia's highest Viaduct 7. The first to offer electrical distribution products & systems engineered for tropical environments 8. India's first indigenous Hydrocracker Reactor 9. India's first open sea jetty 10. India's biggest Offshore Oil Platform 11. India's longest Coal Conveyor 12. India's widest range of Low Tension Electrical Switchgear AWARDS & RECOGNITION • MAJOR AWARDS IN THE YEAR 2007-08 -IMC Ramkrishna Bajaj National Quality Award -Amity Corporate Excellence Award 2007 -ICAI Award -National Top Exporters Trophy -Emerging Global Company Award Employee Loyalty • L&T's work culture gives the right opportunity & freedom to work that makes us to express our individual potential to perform with right motivation. • L&T's work culture is a family of team members with strong people orientation. • L&T's workplace is an ideal equilibrium of work and personal life • The environment offers a dynamic and exciting workplace and has ample opportunity and freedom to learn and apply new technologies. It is truly a place for all who have the zeal within them to achieve new heights • L&T provides a dynamic, goal-driven, highly motivating environment. The company has a clear, pragmatic vision for itself and its staff and is always evolving and adapting to the latest trends. Source : Employee interviews www.lntees.com Creating Aura of Safety, Reliability and Quality offers Security Feel Good and Performance • Early adopters of the latest solutions in Information Technology • Business applications including ERPs and Internet enabled systems. – L&T Infotech as Worldwide Certified Partner of Oracle Corp. – J.D Edwards – SAP • IT Governance and Risk Management framework focuses on IT- business alignment, value delivery, IT performance & metrics, support and information security. • An Enterprise Disaster Recovery center has been set up, and is being operationalised for ensuring business continuity. Vendor Relationship Strengthening Vendor Supplier Relationship , Strengthens Brand To Streamline Operations, reduce lead time Stronger bonding with suppliers MES – Manufacturing Execution System – Automate business flow from order to completion, Real time tracking and manufacturing, WIP etc EProcuremate – to automate RFQ,Order, Invoice Shipping, PO, Payments. 300+ Vendors benefiting by using this application Integration of Technology to benefit Customers as well as Suppliers • L&T's Heavy Engineering Division manufactures customized industrial-grade machinery for global clients. • Aim is to reduce the time to deliver the finished goods from 16 months to 10 months. • Deployed a Product Lifecycle Management tool from Baan. • L&T now enjoys 30 percent betterment in delivery performance, rise in export content by 60 per cent • Range of other enterprise applications including the Baan Enterprise system and iBaan Supply Chain Scheduler to help automate the scheduling process thus enabling suppliers to leverage the benefits to streamline supply L&T's Brand Building Advertisements on CNBC • As a part of corporate brand building plans, L&T has produced a series of TV commercials on its business verticals. • Each TV commercial shows some of its business offerings, and highlights the role that L&T plays in everyday lives. • The commercials were telecast on CNBC India's leading business channel till December 26, 2008. L&T ads released in mainline publications recently: Other Promotional Activities • L&T's ad campaign released in mainline publications and on outdoor media nationwide describe the new tagline of the company - It's all about Imagineering. To Summarize Brand Power - Dominance • • • • • • • Leader since decades Trust throughout Value chain Loyal Employees CSR State of the art Product & Service After Sales Service Tech edge Case Study 3 EFTEC LOGO EMS TOGO Technology, Service, Relationship, Trust, Loyalty H B FULLER EFTEC’s WORLDWIDE PRESENCE EFTEC Headquarters Romanshorn / Switzerland Russia D PLAST-EFTEC RT Ukraine ZAO Plastol Switzerland EFTEC AG Taylor MI EFTEC L.L.C Farmington MI AUTOTEK Sealants Inc. Belgium EFTEC UK N.V. EFTEC Ltd. Germany EFTEC Engineering GmbH Taylor MI EFTEC L.L.C France EFTEC Dayton OH Sarl. EFTEC L.L.C Spain EFTEC SA Italy Chemetall Mexico EFTEC Placosa Panama EFTEC S.A. Venezuela Plastidrica Ecuador Secapol Turkey Chemetall Brazil EFTEC Cipatex Brazil EFTEC Ltda. Argentina Plastilit • Subsidiaries • Joint Venture Licensee • Partner • China Changchun EFTEC Russia D PLAST-EFTEC NN South Korea Buhmwoo Co. Ltd. Czech Republic D PLAST-EFTEC, a.s. Slovak Republic D PLAST-EFTEC SK Slovenia D PLAST-EFTEC SL China Rep Office Iran Goharfam Co. Malaysia Kumpulan Kesuma Sdn Bhd India EFTEC Shroff Ltd. Thailand EFTEC Co. Ltd. South Africa Chemetall Indonesia P.T. Tuffindo Raya Japan NITTOKU Japan SUNSTA R China Shanghai EFTEC Taiwan Tuffco Ltd. China Foshan EFTEC Vietnam Vietgemphil Corp. ABOUT EFTEC • A close partner of the automotive industry from the manufacturing level to the After Market level , thus offering value added services to the customer. • Specialist in Bonding, Coating and Sealing • Complete Range of Products at OEM • Manufacturing of PVC & EPOXY based adhesives, Elastomers, Acrylic coatings and Anticorrosion waxes EFTEC - USP + + Material Application Service •Transfer of total process function to an expert •Optimized balance between material and application unit •Service done by special trained people •Less process costs for the Car Manufacturer EFTEC V/s COMPETITORS EFTEC HENKEL ANBOND ESSEX PRODUCTS RANGE COMPLETE RANGE OF PRODUCTS WAX BASED PRODUCTS WAX BASED & ELASTOMER APPLICATION SYSTEM YES (NO.1) NO NO TECHNOLOGY / INNOVATION YES NO NO AFTERMARKET SERVICE YES NO NO PRICE COST LEADERS COMPETITIVE PRICE COMPETITIVE PRICE EXPERT STAFF YES YES YES CERTIFICATION ISO 14000 & TS 16949 ISO 14000 & TS 16949 ISO 14000 & TS BRAND POWER EFTEC is preferred partner for OEM customer Specialist in Bonding, Coating and Sealing Innovative Products No. 1 in Application System. After market Service BRAND PROMOTION • SEMINARS • NEWS ARTICLE IN AUTOMOBILE MAGAZINE • UPDATE CUSTOMER THROUGH TECHNOLOGY DAYS OEM CUSTOMERS IN INDIA GLOBAL CUSTOMER THANK YOU