Physician Recruitment Process Elements of Successful Recruitment Board of Directors Presentation September 22, 2006 Elements of Successful Recruitment • Determination of Needs within the Organization • Development/Organization of an Effective Recruitment Program • Sourcing of Candidates/Determining Match • Recruitment Visit(s) • Re-evaluation of Candidate/Determining Match • Extension of Offer/Closing the Deal • Pre-employment Plan Implementation • Orientation (At start of practice & on an on-going basis) • Ongoing Opportunity & Communication • RETENTION – The Bottom Line is to Recruit to Retain Determination of Staffing Needs • Development of a Physician Manpower Plan (PMP) that forecasts recruitment needs on a short-term and long-term basis in line with CPMG’s organizational strategy. – A draft of the PMP has been developed by reviewing patient demand forecasting in conjunction with local, regional, and national market trends analysis of each specialty. – Will be updating the PMP after the CPMG Fall Strategic Planning Meeting Determination of Staffing Needs • Council of Chiefs/BOD Approval – Presently, recruitment needs are to be presented to the COC by sponsoring member (Department/Facility) for review and approval and recommendations to be sent to BOD. – Board of Directors approves/disapproves recommendations from Council of Chiefs. – In reality, we are not consistent with the established process and the BOD is still providing the direction for recruitment needs/searches. Sourcing & Development of Candidates • Recruitment works with the Department Chair in development of a Specialty Profile & determination of a Sourcing Strategy. • Recruitment markets to prospective candidates through journal advertisements, internet recruitment sites and databases, direct mailings, recruitment fairs/events, informational packets, residency program visits, precepting opportunities, urgent care moonlighting opportunities for residents, special events, ect. (See handout for specific sourcing activities) Screening of Candidates/ Determining Match • Recruitment provides initial telephone screening of candidates. • Recruitment forwards on CV to Department Chair, CMO, and Chairman of the Board for review with a CC to the Council of Chiefs. • Recruitment sends packet of information with release of information and disclosure questionnaire along with request for references to candidate. Verifying Credentials/ Reference Checks • Recruitment acquires signed release of information & completed disclosure questionnaire. • Recruitment verifies licensure, educational and practice history. • Recruitment sends standard reference form to Department Chair and CMO to conduct reference check. • Recruitment collects information and reviews with the CMO to determine whether or not to proceed with the recruitment process. Arrangement of Site Visit • Recruitment arranges site visit of physician candidate and spouse/significant other – – – – – – – – Tour of appropriate facilities and hospital 1:1 meeting with CMO 1:1 meeting with Chairman of the Board 1:1 meeting with Department Chair 1:1 meeting with Executive Director Compensation/Benefits Overview/CPP Overview Community tour Meet with members of the department/facility/Facility Medical Director – Recruitment Dinner Outcome from Site Visit • Discovery of candidate’s medical knowledge base, strengths, weaknesses • Is the candidate a good fit? Seem to be a team player? • Discovery of candidate’s expectations – practice and employment • Recruitment sends out and collects Candidate Evaluation Forms from key contributers to gather feedback. Site Visit Follow-Up • Recruitment gathers Candidate Evaluation forms and reviews feedback with CMO to determine whether or not to proceed • Recruitment contacts candidate and determines if there is a continued interest • Recruitment arranges 2nd visit, recruitment dinner, or other interactions as needed Extension of Offer • Based upon collected feedback, CMO, Department Chair, and Physician Recruitment determine whether or not to present candidate to BOD for approval. • BOD determines whether or not to offer candidate a position and the terms of the offer. • Physician Recruitment sends offer to candidate using established template and reviews the offer with candidate via telephone or in person. • Executive Director and Recruitment facilitate contract negotiations when necessary and will present to the BOD any areas that need approval. Acceptance of Offer • Recruitment prepares final employment agreement/letter of offer and sends to physician candidate for signature • Once employment agreement has been signed, check for signing bonus is immediately delivered to candidate. Pre-Employment Process • Recruitment facilitates the pre-employment process including credentialing and relocation. • Recruitment communicates to Administrative and Mgmt Team new hire and maintains the pre-employment checklist and verifies that all aspects of the preemployment process are completed. Orientation • Mentor is assigned • Orientation for new physicians usually incorporates the entire first week and encompasses the following: – Meetings with Admin Team members including HR, Business Office, Managed Care, CMO, Executive Director, COO, Coding Supervisor, Lab and Radiology Supervisors, Clinic Managers. – Shadowing of an experienced CPMG physician – Hospital Orientation (Now to include EMR training) Retention • The ultimate goal is to recruit to retain. • New Physician Evaluation program. • Reviewing current retention efforts (physician socials & events, staff and shareholder meetings, shareholder status, property partnership, compensation & benefit program revisions) in an effort to develop a more formalized retention program focused on BOTH new and established physicians. Opportunities for Growth/Change