HT-MGT 397G (replaces 331 & 333) Meeting, Convention & Event Management Dr. Chris Roberts MEEC Chapter One Introduction to the Meetings, Expositions, Events and Conventions Industry What is a Meeting? A gathering for business, educational or social purposes. Associations often use the term to refer to a combination of educational sessions and exhibits. This can include seminars, forums, symposiums, conference, workshops, clinics, etc. Source: Convention Industry Council (2001, December 21). Preliminary Report of the APEX Terminology Panel. Retrieved from Convention Industry Council, Accepted Practices Exchange, Web site: http://www.conventionindustry.org/apex/Panels/Terminology_Prelim_Report.htm Industry Terminology & Practice Incentive Travel Convention Seminar Workshops Incentive Event, Incentive Meeting, Incentive Travel Company Working Session, Breakout Sessions, Clinic Congress Symposium, Forum Expositions Exhibition, Trade Fair, Trade Show Industry Terminology & Practice Conference Meeting Domestic Meeting, National Meeting Retreat Assembly Class Institute Lecture Panel Organizational Structure Seven Major Divisions Lodging Food Beverage Transportation Attractions Entertainment Shopping Industry History 1895 – Detroit businessmen form first CVB 1910 – predecessor to the American Hotel and Lodging Association is founded 1916 – predecessor to the American Society of Association Executives is founded Post World War II travel and meetings expand. Hotels build and expand state of the art meeting facilities 1949 – Convention Industry Council formed Industry History 1957 – Professional Convention Management Association (PCMA) founded 1960s – The Conrad Hilton Hotel in Chicago establishes first convention service manager position 1972 – Meetings Professional International (MPI) is founded 1976 – first academic meeting planning program established at Metropolitan State College in Denver 1985 – Certified Meeting Professional (CMP) program established Industry History 1989 – US Department of Labor adds job title of Meeting and Convention Planner to National Code Directory 2000 – US Bureau of Labor Statistics adds Meeting and Convention Planners (13-1121) category to Standard Occupational Classification Economic Impact Meetings 1997 1999 2001 Corporate Association Conventions 783,900 189,500 11,300 835,700 174,200 11,600 844,100 177,700 11,800 Total 984,700 1,021,500 1,033,600 Source: Meetings & Conventions Magazine, Meeting Market Report Economic Impact Attendance 1997 1999 2001 Corporate Association Conventions 49,900,000 17,900,000 11,700,000 51,000,000 15,600,000 12,300,000 51,500,000 15,900,000 12,500,000 total 79,500,000 78,900,000 79,900,000 Source: Meetings & Conventions Magazine, Meeting Market Report Economic Impact Expenditures (in the Billions) 1997 1999 2001 Corporate Association Conventions $10.8 $14.3 $16.7 $10.2 $13.7 $16.3 $10.3 $13.9 $16.6 total $41.8 $40.2 $40.8 Source: Meetings & Conventions Magazine, Meeting Market Report Economic Impact 2001 Trade Shows $20.5 billion – direct spending $3.6 billion - spent by exhibitors 4,983 events 1,070 events 4,870 events 2,262 events at convention centers at conference center at a hotel not classified Source: Trade Show Exhibitors Association Why Have Meetings? Meet face-to-face Meet with and learn from peers Verbal and non-verbal communication Why Have Meetings? Build “Communities of Practice” Strengthen skills Impact change Observe accomplishments Renew acquaintances Learn new products / services Employment Event Planner Meeting Planner Wedding Planner Hotel Sales Restaurant Sales Entertainment Venue Sales Destination Management Hotels Convention Centers Exposition Services Contractors Convention & Visitors Bureaus What Planners Do Logistics More than counting coffee cups Strategic Support the work towards an organization’s bottom line Anticipate change What Planners Do Types Association Corporate Independent What Planners Do Overview of Site Selection Transportation Arrangements Function Rooms Guest Rooms Exhibits Food & Beverage Negotiating & Legal Considerations Speaker Arrangements Marketing On-Site Management Review What is a Meeting? Terminology Organizational Structure History Economic Impact Why Have a Meeting? Employment What Planners Do